Prospect Wokingham reviews

★★★★★ 4/5

Trustpilot

I was looking for a buy to let property…

I was looking for a buy to let property and managed to find a small one. However, though it was through another real estate agency I wanted to give a shout out to a wonderful young man Mr Sonam Gurung from Prospect estate agency. He was absolutely patient and very helpful to queries, not at all pushy. You could feel he genuinely wanted to help. If you are able to read this Sonam- Thank you. Hopefully I will be able to use your service one day.

Wrishi · 18 September 2025

★★★★★ 5/5

Trustpilot

Rented 2 bedroom flat in Wokingham

I’ve rented a 2 bedroom flat in Wokingham with Prospect for 3 years and Nikki Gartner was very supportive and helpful every time we needed her assistance.

Srinivas · 5 November 2025

★★★★★ 5/5

Trustpilot

Beth Murphy has been great throughout…

Beth Murphy has been great throughout my experience with prospect. I was very impressed with her professionalism, understanding and communication throughout. Dominique was fantastic too at helping me with property searches. I would recommend the Wokingham branch and team to anyone! Thanks guys :)

Lucy · 11 March 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Charlotte has been efficient, speedy, and thorough in her process, and an absolute delight to work with. She kept me informed at every step, answered all my …

Susan · 9 October 2025

★★★★★ 5/5

Google

Easy process and really clear properly management with Nikki. Nikki was highly responsive and helped us throughout the process. Highly recommend.

Charlie · 19 December 2025

★★★★★ 5/5

Trustpilot

Nancy is an exceptional agent

Nancy is an exceptional agent, always kind and very approachable. She is consistently available and truly goes above and beyond to help, resolving any issues as quickly as possible. Her professionalism and dedication really make a difference. I highly recommend her! ⭐⭐⭐⭐⭐

Elena · 20 March 2026

★★★★★ 5/5

Trustpilot

Customer service review

Beth Murphy was my point of contact at Prospect and whilst we didn’t buy or sell our property through the agency I have to say she was one of the best agents I dealt with. Beth really understood and took onboard what we were looking for and she would keep in contact with me enough for me to know that I hadn’t been forgotten about but not in an overbearing way - we were also able to pick up where we left off from the previous conversation and she was genuinely delighted when I was able to update her to say we had sold and also found something. Whilst I understand there are sales targets and KPI’s… unlike with other agencies I never felt like Beth called just to tick a box or sent me an email about a house that was completely unsuitable just to say she had sent it to X number of people. As a busy mum of three when you are looking for property you need to have agents like Beth who won’t waste your time, will give you measured mature and honest information about the market and houses and just generally appreciate what life can be like. I really enjoyed speaking to Beth - an asset to your company.

Victoria · 21 July 2023

★★★★★ 5/5

Trustpilot

Beth Murphy - the best!

We met Beth at our first viewing a few months ago. She was friendly and extremely knowledgeable about every property she showed us, more than once working later than her normal hours to accommodate our timescales. We did see quite a few properties (!) but Beth was never impatient and made us feel that we needed to be sure it was right for us. Then she efficiently got the ball rolling with solicitors and regularly chased up each party. Although I have no complaints about my selling agents, I just wish I had placed my property for sale with Beth at Prospect!

Alison · 21 July 2023

★★★★★ 2/5

Trustpilot

I used to be a Tennant with prospects…

I used to be a Tennant with prospects for 6 years. All was well and good throughout the tenancy, a few hiccups through out including tradespersons who lie about work being conducted. however the worst part was at the end of the tenancy where all communications cease, you get ignored for days on end, and you get stung by deductions that are un-reasonable and unjustifiable; especially when you have 6years of excellent property inspection reports and never any warnings or concerns raised. They lie to you and only own up when a subject access request is submitted. Be cautious, keep all emails and communications with them and when it comes to tenancy terminations I advise just use the TDS to support you!

Mat · 17 July 2023

★★★★★ 5/5

Trustpilot

Wokingham branch

I’m in the process of buying my first home and Michael from the Wokingham branch has been great to work with from the first viewing through to nearing completion. He’s always very easy to get hold of and responds quickly, which has made the whole process less stressful. I’ve really appreciated the clear communication and support throughout. Thank you.

Kyna · 10 March 2026

★★★★★ 5/5

Trustpilot

Great Service

We’ve rented our property through Prospect for more than 10 years and received great service. Our current Property Msnager, Nikki Gardner, is very professional and very responsive to any questions and requests. It’s also been very reassuring to have Joanne Kay, the Senior Manager, as an ongoing point of contact

Paul · 15 May 2026

★★★★★ 5/5

Trustpilot

Prospect has been our letting agent…

Prospect has been our letting agent for 23 years I think that alone, speaks volumes. The lovely Nikki Gardener is currently overseeing the management of our property Thank You Nikki for all you do.

Linda · 12 May 2026

★★★★★ 5/5

Trustpilot

Nikki from Prospect Wokingham was…

Nikki from Prospect Wokingham was brilliant in helping us sort out our boiler. Really went out of her way. Very professional.

Stephen · 10 August 2026

★★★★★ 5/5

Trustpilot

Michael Sharp and the team at Prospect…

Michael Sharp and the team at Prospect Wokingham were excellent throughout our purchase. Michael was professional, responsive, and straightforward to deal with, he kept things moving and was always on hand when we needed him. Would highly recommend

Zachariah · 27 March 2026

★★★★★ 5/5

Trustpilot

Dan and the team were amazing

Dan and the team were amazing with us. Got our house valued and sold within a week and really helped us out with trying to get the next house. The team was great to work with. Couldn’t have asked for more. Thank you Prospect

Dale · 13 February 2026

★★★★★ 5/5

Trustpilot

Great service for landlord

I have been using Prospect for years for looking after the tenancy of my house and been very happy with their performance, attention and advice. Sasha Stevens is my very attentive property partner and she's been providing me with an excellent service throughout.

Gabriele · 20 February 2026

★★★★★ 5/5

Trustpilot

Beth has been absolutely amazing

Beth has been absolutely amazing, always super friendly and incredibly quick to respond, even outside of working hours! We had a wonderful experience with Beth during the purchase of our first home. She made everything so easy and smooth, and it really felt like she genuinely cared. Beth was a pleasure to work with, and we’d happily recommend her to anyone looking to purchase a home!

Time · 5 July 2025

★★★★★ 5/5

Trustpilot

Great Work So Far!

Great work so far. They have put my property on the market and found a number of interested people. It's still early days, but I'm confident that Mike and his team will find a good buyer. Thanks again Mike

Nick · 23 March 2026

★★★★★ 5/5

Trustpilot

Amanda at Prospect is an outstanding…

Amanda at Prospect is an outstanding property manager. She is consistently efficient, professional, and proactive in every aspect of managing my property. Communication is always clear and timely, and any issues are handled quickly and effectively. Having dealt with previous property managers, I can confidently say Amanda far exceeds my past experiences. Her attention to detail, reliability, and commitment to delivering excellent service truly sets her apart. I’m genuinely delighted to have Amanda managing my property and couldn’t be happier with the level of service and professionalism she provides.

JL · 13 May 2026

★★★★★ 5/5

Trustpilot

I have been with Prospect since 2012

I have been with Prospect since 2012. They always have been consistent with the service they provided. Good team, good communication, reliable and quick to response. Kodie has been looking after my properties for sometime now and she does her job well.

Sharon · 19 February 2026

★★★★★ 5/5

Trustpilot

I’ve rented a 2 bedroom flat with…

I’ve rented a 2 bedroom flat with Prospect for 3 years and Kodie was very supportive and helpful every time we needed her assistance.

Carlos · 16 October 2025

★★★★★ 5/5

Trustpilot

I currently rent my property out with…

I currently rent my property out with Prospect and really happy with the service I receive from them and especially Ashleigh. She is always really helpful and polite and a pleasure to deal with.

Steve · 22 April 2026

★★★★★ 5/5

Trustpilot

Lily Sines at Prospect

Lily Sines was my property manager at Prospect. I was in the property for 9 years, Lily was my property manager for the last few years. She is professional, kind and helpful in her dealings with you. She was quick to respond to any issues raised, chase up with whomever she needed to and ensure the work was completed in a timely manner. She always responded to my emails and would call me back if I left her a voicemail message. I can definitely recommend her and hope that she receives the recognition in her role within Prospect, as she is definitely an asset to the company. Thank you for your help and support over the years Lily, it was an absolute pleasure dealing with you.

Andrea · 28 March 2023

★★★★★ 5/5

Trustpilot

Ashleigh is always super helpful 5*

Ashleigh is always super helpful, responsive and easy to deal with. She is professional, approachable and goes out of her way to assist whenever needed. A pleasure to work with. Thank you Ashleigh

Karen · 28 April 2026