Trusted Agent profile · Wokingham
Verified
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience renting with Prospect. A huge thank you to Sasha. She was easy to communicate with, quick to respond and always polite and professional with her responses. She has made our tenancy renewal seamless and I would highly recommend
5/5
TrustpilotKate my property manager is clear, concise and proactive
Kate is my property manager and recently with all the changes in cost of living in the UK, she has really been attentive to changes needed to provide both my tenants and myself the best service. Always proactive in communication and raising any issues in a clear and concise fashion enables me to make the right decisions, and quickly, for the benefit of my tenants. I would recommend Prospect to any landlords needing full management, if they were all like Kate.
Thank you for your 5* review, Gregory.
5/5
TrustpilotAs a tenant
As a tenant, Nikkl Gardiner at prospect lettings,is always very polite happy and very helpful, she makes our letting experience very easy going,thank you Nikkl for all you do for us.
5/5
TrustpilotGreat experience
Beth, Mike and the team at the Prospect Wokingham office did a great job of making the stressful job of house-selling as smooth as possible. This was our first move in nearly 30 years and nothing has got easier and quicker over that time!
1/5
TrustpilotBE AWARE OF THESE CHEATERS
Still horrible and probably the worst real estate agents in the country, after all the mess they gave us after the checkin, and not consider it in the check in report, check out report was created in a way to charge the maximum from the deposit. We found used bed, dirty clothes, linen, kitchen and what not when moved in, after giving the clean place to them at check out, they have reported the place as not cleaned and seeking money, BE AWARE OF THESE CHEATERS
Good morning Thank you for getting in touch and I am so sorry to hear about your experience. Please can you get in touch with myself, Jake Harley to discuss further. My number is 0118 055 974 and my email is jharley@prospect.co.uk Thanks
5/5
TrustpilotExceptional Service from Nancy Suri @ Prospect
We’ve worked with Nancy at Prospect for over 4 years, and she is hands-down the best property portfolio manager we’ve had. Her attention to detail is immaculate, and she genuinely cares about both the tenants and the landlords.
5/5
TrustpilotHighly recommend
Highly recommend. We have had a relationship with Prospect for over 15 years buying and selling 2 properties, using them to find us tenants and draw up contracts. They have always been very professional, personable and providing excellent support. We recently sold one of the properties working with Paul Wickens. He found a buyer in one day, recommended APL solicitors who were also extremely helpful, supportive and communicative.
Hello Helen, Thank you for the 5 star review for Paul. It's great to hear of the great feedback and experience you have had with Prospect. Kind regards
5/5
TrustpilotWe moved house in Feb 2026 through…
We moved house in Feb 2026 through prospect estate agency who were agents for ourselves and for our seller. They were very communicative and accessible throughout the entire process. They were able to negotiate effectively in our behalf and acted quickly when issues arise to overcome them through the chain and with the relevant solicitors.
Hello Emily, Thank you for the lovely review. We hope you are enjoying your new home. kind regards
5/5
GoogleNikki Gardener is very efficient, with quick replies and ensures that everything is perfect with the property while renting. 10/10
Hi Ethan - Thank you so much for taking to leave this positive review for Nikki, we're please that enjoyed an efficient service whilst renting a property through us. Prospect Estate Agency in Wokingham
5/5
TrustpilotGreat service from Nikki G
I’ve been a landlord for many years and always been happy with Prospects letting services. In particular, very happy with my property manager Nikki Gardner who is always helpful and professional. 5 star Nikki. Well done. Tim
Thank you for your kind words, Tim! We're thrilled to hear that you've always been happy with our customer-centric letting services and that Nikki Gardner has provided you with such reliable support. Your feedback means a lot to us, and we look forward to continuing to provide you with quality service in the future.
5/5
TrustpilotI rent my property through Prospect and…
I rent my property through Prospect and am very happy with the service. The speed, helpfulness and generally proactive approach to issues taken by my agent Nikki Gardner is excellent
5/5
TrustpilotI have bought and am now selling through Prospect
I have bought and am now selling through Prospect Sandhurst and they have, as a team, been very supportive, helpful and professional throughout. Amy Ingle's (to just mention one of the team) support through viewings and follow up's have been outstanding.
Anette, thank you for your wonderful review! We're thrilled to hear that our team, especially Amy Ingle, provided you with outstanding support throughout your experience. Your trust in our customer-centric service means a lot to us, and we look forward to continuing to assist you with quality and reliability in the future.
4/5
GoogleI had an excellent experience working with Max. He was professional, attentive and genuinely dedicated to helping me find the right home. Throughout the process, he was responsive, supportive, and went above and beyond to assist wherever he …
Thank you for your kind review. We’re delighted to hear you had such a positive experience with Max. His dedication and commitment to helping clients is something we’re very proud of, and we’ll be sure to pass your feedback on to him. We really appreciate the recommendation and wish you all the best in your new home.
5/5
TrustpilotKelly Evans
Kelly Evans is the most wonderful contact/agent. For years she has been completely reliable, efficient, knowledgeable and quick to initiate and respond. I have employed people in my working life and would have given my right arm for “a Kelly”.
5/5
Trustpilot5*'s
Have worked with Katie Clark for a few years now and nothing is ever too much for her. She's always really helpful and on hand for any queries. Would alwasy recommend.
5/5
GoogleI have found Prospect (Wokingham) perfect for my needs as a remote landlord. Our property manager Nikki Gardener is super organised, professional and proactive with all our property management needs. Worth checking out if you are considering letting in the area.
Hi Darren Thank you for the great feedback!
5/5
GoogleAlways great service from Prospect , they go above and beyond for their landlords and tenants , a special mention to Nikki Gardner, I have dealt with Nikki for many years and have always found her customer service to be excellent
Hi Simon We are so pleased you’re happy with the service you have received from us. Thank you
5/5
TrustpilotSuperstar in the making!!!
Beth was absolutely amazing every step of the way! Her professionalism, dedication, and attention to detail were truly outstanding. She made the entire process seamless, keeping us informed and supported at every turn. Beth’s friendly and proactive approach turned what could have been a stressful experience into a smooth and enjoyable journey. We couldn’t have asked for better service and would recommend Beth to anyone looking for a top-notch agent. Thank you, Beth, for going above and beyond you are a superstar.
4/5
TrustpilotIt has been three years going to four…
It has been three years going to four since Prospect became my letting agent and so far i have no negative experience with them. They are very helpful with my concerns and they action immediately when needed especially when I have queries regarding the property. Thanks to my property Manager Emily Cross.
Hello Sarah, Thank you for the lovely review for Emily, we really appreciate the feedback and long may the hard work continue. Kind regards
5/5
TrustpilotGreat experience with Sonam
Great experience with Sonam. He has provided a good guidance on local area and taken time to understand my needs. I will be using prospect assistance and have referred few friends towards his way. Thank you Sonam - great service!
5/5
TrustpilotBeth at Prospect has been excellent
Beth at Prospect has been excellent, from start to finish, super professional, knowledgeable of the market. Since the sale, she has been extremely proactive, balancing the needs of her seller and the buyer. I felt completely confident that Beth would ensure this sale, albeit challenging at times, did not fall through, she found solutions and kept both the seller and buyer fully informed at every turn, as well as the solicitors. Thanks Beth, thankfully it is now all over!
4/5
TrustpilotA good agency for your house sale
I have used Prospect a few times for house sales. For the most recent one the process was straightforward, and they supported well, finding a new buyer very quickly after one pulled out. However I think the most credit goes to the agency they use for sales progression, as my contact at Complete ASAP was fantastic. The only downside I found of using Prospect this time was that I dealt with 3 different people during 4 months of the sale, whereas previously I have had one continuous point of contact. I also found some frustration with lack of communication between office and viewings staff so information wasn't shared as smoothly as it could have been. Overall however I would likely use Prospect again as the experience was largely positive.
5/5
TrustpilotI feel I am a valued "client" Landlord
I couldn’t speak more highly of Emily Cross and must thank her publicly for always responding rapidly to any concerns that arise with my property. Not only does she take action immediately, but she also follows up and helps me find the best solution to any situation. Thank you so much, Emily!
Good afternoon, Thank you for the lovely feedback and 5 star review for Emily. We look forward to working with you more in the future. Kind regards
5/5
TrustpilotProspect
Prospect, especially Beth, made the sale of my flat and purchase of our new property as stress free as possible. She was always free to answer any questions and explain the process to us! She was fab, would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Prospect's Wokingham office has 2,235 reviews across two platforms: 374 on Google, 1,861 on Trustpilot (across the whole business).
Prospect Wokingham is rated 4.7 out of 5 across all 2,235 reviews, and 4.8 out of 5 on Google from 374 reviews.
Prospect Wokingham, 12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB.
