5/5
GoogleAlways responsive and helpful. Nikki is a brilliant help in her role as my property manager
Agent replied · 10 October 2026
Hello Emily, So pleased to hear of your great experience with Nikki. Thank you for the 5 star review! Many thanks
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBernadette has been amazing
Bernadette has been amazing! She has always been helpful, friendly and great at responding to queries quickly. She's been the person to keep me calm and helped me know what was happening and where we are in the process of what is a very stressful process. Thanks Bernadette!
4/5
TrustpilotBeth Murphy was great
Prospect (specifically Assistant Manager Beth Murphy) just completed a sale for us of a 4 bedroom property in Finchampstead. Beth gave a pretty good presentation to win our trust at the outset and we went with Prospect over several other Estate Agencies. There were a few wobbles along the way when the eventual buyers were struggling to sell their own home but Beth was great at communicating and kept the process moving along - ultimately to a completion not far short of our asking price (and in excess of what some other agencies suggested we could get). I have no hesitation in recommending Beth and Prospect.
5/5
TrustpilotProspect Agency are amazing and Lynne…
We have been renting through Prospect for few years and Lynne is extremely helpful and supportive when we need it. She is professional, kind, and keeps everything clear and stress-free. I highly recommend them!
5/5
TrustpilotSale of Wokingham maisonette
The sale of my maisonette is clearly not a plain-sailing process as the first sale fell through because the buyer was misled by the mortgage advisor about the construction of the maisonette. Thanks to Beth Murphy and Matt Reynolds that, the second (cash) buyer was soon found. We had been kept informed by Beth of the sale, moving the process along and constantly keeping us updated all the way even though responding in late evenings, Credit also goes to Matt Reynolds who advised us after the first sale fell through. Thanks so much!
5/5
TrustpilotI rented a flat under prospect for a…
I rented a flat under prospect for a year and have recently existed due to person reasons however prospect were nothing but informative and helpful in the exit of lease. our property manager was Vicky Crispp and during the course of the tenancy was nothing but helpful, she arranged with the landlord new sofas coming to the house due to our old ones being broken, she had the extract fans fixed and was very speedy in helping us get our deposit back due to a delay from the landlord. I would like to thank Vicky and prospect for all there help while I rented the property and say thank you for all the support they gave when existing contract.
3/5
TrustpilotProspect: helpful at times but slow and uncommunicative at others
Prospect is renting a property in Frimley (Camberley) to us. We found that at times when we needed to pay money or they needed us to do some paperwork urgently then they were very quick to communicate. But when we needed something from them such as a broken Goodlord link making it hard to complete our references, then they were unable to help. They were also very slow to produce the tenancy agreement and I had to call to chase them up several times, then they expected us to complete our steps quite quickly. However, we have managed to get to the point of renting and everything else has gone fine. In particular Edward Joslin has been helpful in giving us the information required to rent the property.
5/5
TrustpilotOutstanding Service
I have been renting my property for 11 years, with Prospect being the managing agent since January 2024, and working with someone who I can trust to handle everything professionally and in a timely fashion is extremely important to me. Fortunately, having Nikki Gardner as my property manager means that I do not have to worry about anything, always receive excellent service, and I cannot praise her highly enough.
5/5
TrustpilotNikki made moving very easy for us
Nikki made moving very easy for us. Best experience with estate agents so far, very quick to respond and happy to help.
5/5
TrustpilotNikki is our property manager and she…
Nikki is our property manager and she is just fab! Always goes over and above and we would be lost without her!
5/5
TrustpilotFantastic first time buyer experience
As first time buyers who recently made an offer on a property we found through Prospect, we could not recommend them more highly. From the very first calls, Toby H has made it a brilliantly smooth and stress free process, always answering calls & emails expeditiously and has been an absolute pleasure to deal with.And a special thanks to Katie H for showing us around several properties. Her professionalism, attentiveness and personable nature make her a credit to the company.
5/5
TrustpilotNikki is always approachable
Nikki is always approachable, responsive, and incredibly helpful. No matter how small or complicated the query, she takes the time to explain things clearly and ensures we understand exactly what’s going on.
5/5
TrustpilotI have a wonderful experience
I have a wonderful experience with Prospect managing my property efficiently. Thanks Nikki for all your support and efficiency as usual
5/5
TrustpilotGreat experience!
My appointment with Beth Murphy was extremely helpful and insightful. Her friendly approach made me feel comfortable and she was knowledgable and able to answer all of my questions.
5/5
TrustpilotI’ve been using Prospect for many years…
I’ve been using Prospect for many years now to fully manage my property . My property manager is Sasha Stevens who is a pleasure to work with . She is very professional and friendly and has managed my property very efficiently . I have moved another property which was being managed by some other agency to Prospect so that it could be supervised by Sasha . I am very happy with the service provided and would highly recommend them
5/5
Trustpilotthanks for help to manage my property
As i am abroad, Nancy is managing my property letting and helped a lot for previous years. she is very good servcie and quick response. thanks for Prospect..
5/5
TrustpilotGreat asset
Demi is and has been incredibly knowledgeable, professional and catered to every need, she has always gone the extra mile and superseded my expectations she is a great asset to the team
5/5
GoogleGreat work from Michael and the team at Wokingham Prospect. Seamless from start to finish, and he continued to push my house sale through whilst I was going through some personal family stuff. If you want an honest bunch of people to sell your home please use Wokingham Prospect, you won't regret it!
Agent replied · 10 November 2024
Thanks for your comments, Sue. Was a pleasure to work with you.
5/5
TrustpilotEasy, smooth and cordial renting experience
My experience with Prospect being new to the country and the area has been great. Vickie Cripps, my property manager has always been very responsive, available and clear in communication. It was great having her advise on any issues or concerns if at all. Looking forward to returning back if ever in need for another rental :) thank you.
Agent replied · 7 November 2025
Hello Khushi, Lovely to hear the great experience with Vickie. thanks for the 5 stars! Many thanks
5/5
TrustpilotGreat communications and organising ability
I am writing to thank Ashleigh Ackermann from prospect estate agents especially for her effort organising some repairs and maintenance requirements at the house I am renting as a tenant.
5/5
TrustpilotCharlotte Morgan was amazing throughout…
Charlotte Morgan was amazing throughout the process, super helpful, quick to respond, and made everything really easy. Highly recommend! 😊
Agent replied · 19 July 2025
Hello Cristi, We're glad you had a great experience with Charlotte. Thank you for the 5 star review! Kind regards
5/5
Trustpilot5 star experience at Prospect Wokingham
We have recently secured a rental with Prospect Wokingham. Charlotte Morgan was friendly, helpful, efficient and service driven. It was nothing short of a pleasure dealing with her, especially when navigating a difficult rental market. We were guided and felt supported throughout the process. Nikki Gardner is now assisting us. Her communication so far has been prompt and helpful. Highly recommend.
5/5
GoogleCharlotte is very professional. And prospect estate agency is very smooth and professional agency i am really happy from them.
Agent replied · 22 August 2025
Hi Affaq, thank you for your feedback and for leaving a 5 star review, Charlotte is a great asset to our lettings team in Wokingham and we are happy to hear that you were happy with the service provided. Best Wishes from all the team - Prospect Estate Agency in Wokingham.
5/5
TrustpilotSuper helpful and efficient removing my stress
Due to a change of circumstances I needed to rent a property as quickly as possible. Charlotte at Wokingham was super helpful in getting me booked into see the property quickly, securing it for me and getting through the paperwork. She’s made a potentially very stressful situation super easy. Will definitely use Prospect again! Thank you.
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Questions about Prospect Wokingham
How many reviews does Prospect Wokingham have?
Prospect's Wokingham office has 2,235 reviews across two platforms: 374 on Google, 1,861 on Trustpilot (across the whole business).
What is Prospect Wokingham's rating?
Prospect Wokingham is rated 4.7 out of 5 across all 2,235 reviews, and 4.8 out of 5 on Google from 374 reviews.
Where is Prospect's Wokingham office?
Prospect Wokingham, 12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB.
