Trusted Agent profile · Wokingham
Verified
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotCharlotte was brilliant and very…
Charlotte was brilliant and very helpful. She was friendly and informative we fell in love with the property instantly. Unfortunately we couldn’t secure it due to our circumstances, but it was honestly amazing. We will definitely contact Charlotte again in the near future and go back to the agency for more rental flats.
5/5
TrustpilotCharlotte Morgan was really helpful and…
Charlotte Morgan was really helpful and help me throughout the process for renting our house in wokingham. She was really kind and was communicating all the time with all the requests we made. To be honest, this is what anyone would expect when they are getting their house on rent. I truly recommend prospect estate agency.
5/5
GoogleRenewed our tenancy for another year.Nikki Gardener of prospect wokingham ensured all went smoothly.She deals with any issues we may have with our tenancy quickly and efficiently,so thank you Nikki.
Thank you for your feedback.
5/5
TrustpilotVery responsive
Nikki Gardner is extremely responsive and always keeping me updated. I've only just started renting through Prospect, but I hope the rest of the experience will also be good.
5/5
TrustpilotProspect have been managing my property…
Prospect have been managing my property for over 12 years. They have been excellent, particularly Nikki and Matteo
5/5
GoogleWe had an excellent experience with Prospect, and in particular with Gracie Greenleaf, who was incredibly kind, professional and efficient throughout our house search. …
Thank you, Beatriz, for your wonderful feedback! We're thrilled to hear that Gracie provided you with such excellent service and support during your house search. Your kind words about her professionalism and efficiency truly reflect our customer-centric approach, and we appreciate your recommendation of both Gracie and Prospect.
5/5
TrustpilotGreat service from Prospect
A very professional and helpful service by Prospect. Nikki Gardner is especially good and always happy to help.
5/5
TrustpilotMoving made easier.
Ross and the team at Prospect made the whole process of buying and selling as stress free as possible. Working and communicating with both sets of solicitors, helping with timely requests and following up upon them if they were not resolved. It was pleasure working with a passionate and professional team!
5/5
TrustpilotTrue to their word
Beth Murphy was brilliant during the sale of our property. Always quick to respond to queries and kept us well informed during the whole process. We had been struggling to sell with another agent and switched to Prospect as they said they could sell within a certain timeframe which they did :-)
5/5
GoogleWe have been renting with Prospect for more than 2 years, since Nikki pick up our account, she has been very supportive and caring. Thank you Nikki!
Thanks for your Kind words Vera. I hope you are settling into your new home.
5/5
GoogleLike others, I first dealt with Charlotte Morgan, who was my primary point of contact for paperwork and questions prior to signing the agreement, after which Nikki Gardner, my property manager, took the reins and has been liaising between …
Thank you for the review!
5/5
TrustpilotGreat property management
Kodie as property manager has been excellent with communication and always been available if any small issues have cropped up since our tenancy started 2 months ago
Thank you, Jordan, for your wonderful review! We're thrilled to hear that Kodie's excellent communication and availability have made your tenancy a positive experience. Your feedback truly reflects our commitment to customer-centric service and reliability, and we look forward to continuing to support you during your time with us.
5/5
TrustpilotA very professional estate agent
Just to say how delighted we were with the service offered by Prospect estate agents, right from the first call, Abi Heppner dealt with us in a very professional way, taking the time to understand our needs and what we were looking for before arranging a viewing on a property we had seen on there website. Abi also did the viewing which was conducted in a very calm leasurely manner, answering and questions we had and also giving us an insight into the local amenities Thank you so much Abi
5/5
TrustpilotWe have received excellent service from Prospects
We have received great service from Beckie and the team at Prospects. After our existing tenants had to relocate for work we were so pleased with the prompt and efficient way in which they processed the exiting clients and at the same time found a new tenant thus avoiding any void in rental income . Thank you to all at Prospects.
Thank you for your 5* review, Ian.
5/5
TrustpilotNancy Suri has been managing my…
Nancy Suri has been managing my properties for few years now and has always been consistent in her performance, professional and highly reliable.
5/5
TrustpilotNothings to much trouble
When it comes to filling out forms especially uploading Items Find it almost impossible The only reason I was able to move is because of the help and Extreme patience from Charlotte Morgan. I had to make So many calls to her with questions and problems that she then talked me through Most people wouldn't have kept answering the phone 🙄 Thanks again Charlotte for everything 🙏
5/5
TrustpilotNikki Gardner is always very helpful…
Nikki Gardner is always very helpful and professional. We would highly recommend her to future clients
5/5
TrustpilotMarta
Charlotte Morgan was very professional and helpful throughout the entire process. She gave us all the details we needed about the property and made sure everything was clear. Our experience was very smooth and quick thanks to her. She answered all our questions and made the whole process easy. Highly recommended!
5/5
TrustpilotOutstanding
Outstanding! Beth & Michael were brilliant! Beth’s warmth & sincere nature made the process of looking at houses actually enjoyable instead of stressful, thank you so much for just being you! Michael managed a very long process very well! Thank you guys! I have already recommended you & will again!
5/5
TrustpilotIt's been a long time since I sold…
It's been a long time since I sold property and I was rather nervous. Well I couldn't have been supported by a better team especially Dexter and Shaun. They always kept us up to date and were proactive in nudging along our buyers. Happy to recommend the team at Prospect.
5/5
GoogleI have been dealing with Nikki Gardner at Prospect for about 2 years with regards to managing my rental property. She always takes care of any issues quickly and efficiently. Good communication and professionalism has made managing the property hassle free. I would highly recommend anyone looking for reliable property management.
Hi Priyal Thank you for taking the time to give us a great review. Glad we could help looking after your property.
5/5
GoogleWe had a really difficult tenancy with difficulty getting our landlord to approve repairs but throughout, Lauren will brilliant and worked very hard to get things resolved. She made a difficult situation manageable, and did everything she could to provide a good experience for us. Great person and a credit to Prospect.
Hello Christelle, Thank you for the great feedback for Lauren and for the 5 Stars. We really appreciate it. Kind regards
5/5
TrustpilotI've been with prospect for a few years…
I've been with prospect for a few years now, on the letting side mainly & have never had a problem.The whole team are helpful, friendly & very professional in all aspects of sales & lets. You can't go wrong with these people, then comes along Ashleigh Ackermann, the property manager, an amazingly cool young lady that likes to get the job done, from day 1 always felt comfortable with her. Amazing. Thanks to the whole team.
5/5
TrustpilotHappy with the service.
Prospect agency is very good at looking after its clients. I particularly deal with Emily Cross. She is very supportive, always ready to answer any questions and help out. And she takes her time to hear you out.
Good afternoon, Thank you for the great review for Emily. We appreciate the great feedback on her hard work. Kind regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Prospect's Wokingham office has 2,235 reviews across two platforms: 374 on Google, 1,861 on Trustpilot (across the whole business).
Prospect Wokingham is rated 4.7 out of 5 across all 2,235 reviews, and 4.8 out of 5 on Google from 374 reviews.
Prospect Wokingham, 12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB.
