Trusted Agent profile Β· Wokingham, Berkshire

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Hat and Home Wokingham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

365 reviews across 3 platforms

2 Southgate House, Alexandra Court, Wokingham, Berkshire, RG40 2BJ

Hat and Home's office in Wokingham, Berkshire, at 2 Southgate House, is rated 4.8 out of 5 across 365 reviews on three platforms, including 328 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

328

Reviews on Google

This office

Facebook logo

4.3 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Hat and Home Wokingham

As the saying goes - β€˜wherever I lay my hat, that’s my home’ and at Hat and Home, our aim is to help everyone find the perfect place to lay their hat. Hat and Home is a contemporary Estate Agency which gives a nod to tradition and a wink to nostalgia. Founded by Ben, a Wokingham resident with over 20 years in the property industry, our promise is to make moving home a fantastic experience. We are a property services company with our customers at the heart of everything we do. We know how important the sale or let of your property is to you, so we will do everything we can to get you the best possible result. After all, if you are happy with what we do for you, then you are more likely to shout about us from the rooftops. We are really proud to live by our company values and they are the driver behind everything we do. We hold ourselves to account and we expect our customers to hold us to account as well. We are so passionate about the foundations of our business that we have them plastered on our office walls. Come in and take a look!

Awards

The Trusted Agent 2026 results for Hat and Home, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Google

From the first visit through to completion, both Ben and Luke were brilliant. I changed to Hat & Home after being with another agent for months and got full asking price within days. Due to the stamp duty holiday, the sale needed to be completed in approx 6 weeks and Ben managed this through despite a few challenges on the way! Really good work guys - all the best for the coming years.PositiveResponsiveness, Professionalism

Craig Β· 11 June 2022

Agent replied Β· 10 June 2024

Great to receive such a positive endorsement Craig - thank you! Delighted we managed to hit the deadline!

1/5

Google

The worst AGENT IN THE AREA! Shocking how bad a sales and letting agent can be! After a disaster trying to sell with these people. Yes they phoned and bothered me at a funeral when i told them not too. I decided to let with them! I am now back in the UK to take back my house. I would describe this company as lacking any integrity! The lettings department is a disaster! Imagine having to return to the UK because nothing adds up and when you return to your house, there is nothing wrong and you have been lied too the whole time. These people will do anything to hide their incompetence. Many competent agents in town but I choose the wrong one! Dont believe the reviews! I was pestered constantly and asked leave a 5 star review. Cant believe a company can be this incompetent

Simon Β· 14 January 2026

5/5

Trustpilot

Barnaby and the Hat and Home team in…

Barnaby and the Hat and Home team in Crowthorne were a pleasure to deal with for the sale of my house. Hat and Home were professional, very responsive and able to find the right buyer for my property. The whole team were friendly and ensured a smooth process went ahead and we sold and completed really very quickly. I particularly liked the use of WhatsApp groups to allow convenient and efficient communication.

Alison Β· 22 September 2024

5/5

Google

Once again Lisa has exceeded all expectations in dealing with our sale! Any Company is lucky to have her… always goes over and above and makes the whole process so much easier!!! Thank you Lisa 🩷 …

Sarah Β· 14 November 2025

5/5

Google

On renting my first property i went through Hat and Home dealing with Annie , Emily & Freya and i honestly couldn't praise them enough for there constant help, professionalism and general willing to help out in every situation. They made this very easy for me to complete the contracts and move in smoothly which i very much appreciated. Great staff, Great girls great job. Thank you all from myself and my son.

Mark Β· 14 April 2025

Agent replied Β· 27 August 2024

Thank you so much for your kind words! We're delighted to hear the team provided such excellent service throughout your renting process.

5/5

Google

Highly recommend the Wokingham team, everyone was really helpful, especially Lisa and Jack. Lisa was fantastic at keeping us up to date, whilst working hard to communicate with all the other agents and solicitors in the chain (some were being very stubborn and unhelpful, which made the process even more stressful!). Thanks for all your hard-work, Lisa!

Jessica Β· 14 April 2025

5/5

Google

what can I say - Luke at Hat and Home has been a godsend!! we have just purchased a house - from viewing it to completion within 14 working days!! and this is all down to the hard work from Luke and his team!! we will be recommending them to family and friends and will be returning to them for the purchase of our next property.

Ramesh Β· 19 January 2023

Agent replied Β· 19 January 2024

What a super review - Thank you!

5/5

Google

Myself and my partner purchased a property from Hat and Home recently and had amazing service from day one! From the start of booking a viewing to the end of getting the keys Luke Strzadala really was truly amazing. He was always professional, very quick at responding and helped us move in quicker then I ever thought! We will definitely be going back to them when we need to sell! Thank you Luke!

Monika Β· 19 January 2022

Agent replied Β· 19 January 2024

Monika, thanks so much for leaving us a review, it's brilliant to hear about your experience with Luke. Hopefully you are settling in nicely.

5/5

Google

First time selling my house and Jack, Lisa and Sarah made the whole journey as smooth as it could be. Jack was very knowledgable when it came to advice and was very punctual when I dropped him a message. Lisa was very efficient with the …

Elloise Β· 14 April 2024

Agent replied Β· 6 February 2024

Thank you so much for your kind words Elloise! We're thrilled to hear that your first time selling experience with our team was smooth and efficient. We look forward to assisting you again in the future if needed!

5/5

Trustpilot

Top quality Estate Agents

Hat and Home were the best Estate Agents we have dealt with in our quest to find a house. We dealt with Libby on both our viewings and email correspondence as well as Jack. Both of them are extremely communicative and clear with information and acted prudently when called upon. Libby was extremely helpful when it came to getting a 1st viewing on the property we purchased and gave us all the info we needed to make a decision. I would strongly recommend them to anyone who is looking to sell as well as buy as they really to everything they can to provide top quality service. Post purchase they are keeping us up to date on latest progress. They also recommend good brokers and surveyors to use as well.

ADAM Β· 15 February 2024

1/5

Trustpilot

Ad was for a Freehold, no mention of leasehold, or freehold above

The ad was for a Freehold property with garage. Did not mention the other freehold for the house above the garage. They issued a memo of sale, no mention of a lease or that the freehold above is not held by the garage freeholder. Legal liabilities are not clear, we may back out of sale.

Tom Β· 16 June 2026

5/5

Google

Charlotte and Kim were very helpful during our house evaluation and viewings. Charlotte showed great knowledge of the houses we viewed and was proactive to understand our needs, ask for feedback and follow-up.

Karina Β· 14 November 2025

5/5

Google

Hat and Home were really great with my first property purchase. They were so supportive and available to answer all my questions. In particular Charlotte was fantastic. She was approachable, friendly and an asset to the team. :)

Sarah Β· 6 August 2024

Agent replied Β· 27 August 2024

Thank you for your kind words! We're so glad to hear that your first property purchase went smoothly. Charlotte will be thrilled to hear your feedback. :)

5/5

Google

We used Hat and Home to rent out our house in Wokingham. Harry from the agency was our primary contact. From the start, Harry engaged well with us and showed great enthusiasm in getting a quick closure. The efforts bore fruit and the property was let in less than 2 weeks of it being marketed by Hat and Home. This is remarkable considering two other agencies had failed. I think what stood out and worked for Hat and Home was: - robust screening process to identify prospects - very responsive and available on text messaging - nimble footed and less clunky way of working For example, while with other agencies we had to call a desk number, wait for a call back etc, here we could just message and received a response in a few minutes, I would highly recommend Hat and Home for property matters.

Shaunak Β· 14 November 2025

5/5

Google

I first bought through hat and home in 2022 and they were incredible! Luke, Lily, Marney and Lisa were absolutely incredible and helped me every step of the way! I used their solicitors and mortgage advisors who were also fantastic!! I was …

Jack Β· 14 April 2024

Agent replied Β· 6 February 2024

Thank you so much for your glowing review, Jack! We are thrilled to hear about your exceptional experiences with our team, both during your purchase and rental process. Your recommendation means the world to us, and we're proud to have supported you as a first-time buyer and now as a landlord, especially from afar. :)

5/5

Google

Fantastic service from Hat and Home! We recently bought a house listed through H+H and they were amazing throughout. A big thank you to Charlotte, Jack and especially Lisa who kept in constant contact with us and helped us through every step (and setback πŸ˜…). …

Philip Β· 14 June 2025

5/5

Google

I had a great experience working with Hat and Home. Struan was professional, knowledgeable, and incredibly patient, taking the time to show me around various properties and answering all my questions thoroughly. I highly recommend Struan and Hat & Home to anyone looking for a reliable and dedicated real estate agent.

Whisperwolfplayz Β· 14 April 2025

5/5

Google

Hat and Home went above and beyond to sell our house and helped us every step of the way. Luke was always professional and on hand whenever we needed and even when we popped into the office itself in Wokingham everyone there was so happy and enthusiastic to take care of us and help out. Very refreshing! Thank you :)

Kikikikikiki Β· 19 January 2023

Agent replied Β· 19 January 2024

Thanks for such a fantastic review. We we're glad to help!

5/5

Trustpilot

Jan is amazing

We couldn’t be happier! Jan helped us find and buy our perfect home! From start to finish, Jan has been simply amazing, her dedication, expertise, and genuine care made all the difference. She truly listened to what we were looking for, taking the time to understand our needs and preferences, and showed us around our perfect home and knew exactly what we envisioned.

Stephanie Β· 1 November 2024

5/5

Google

I can't believe that I am just about to say positive things about estate agents, but I HAVE to!! We have just exchanged on both purchase and sale with Hat and Home. Veiwings to buy with the friendly, honest, down to earth and hard working Barnaby were great. The office share a file on each property, with info they get from a 'team tour' before any viewings, which was helpful as both viewer and seller. Barnaby also did all the viewings for our property, and was always punctual, helpful and very proactive! Marketing of our property was efficient and effective, and shared and edited jointly. Barnaby found us a buyer, and got our purchase offer accepted on day 8 of being on the market!! Amazing at any time, but especially in this 'difficult' market that the press are claiming! Communications from their chain manager Lisa, were regular via a shared whattsapp group, so we knew what was happening at every step, sharing updates from everyone's agent and solicitor, which helped greatly with the stressful process of finalising exchange. I cannot recommend them highly enough!!!

Diane Β· 25 November 2023

5/5

Google

I had the pleasure of working with Struan in securing guests in two of my rental properties. Struan was diligent, professional and persevered in working to achieve our joint goals. I'm pleased with his efforts and commend Hat and Home for their support! Please acknowledge Struan and his efforts!

Anuj Β· 14 April 2025

5/5

Google

We had such a great experience with Davina Dobe from Hat and Home. From the first moment she showed us the property; through negotiations with the sellers, and after service once we had purchased the property - Davina has been gracious, professional and personable. Highly recommend her as an agent, and House and Home as your Agency partner.

Samantha Β· 19 January 2023

Agent replied Β· 19 January 2024

Wow! What a review... thanks Samantha!

5/5

Facebook

Fantastic Estate Agent - Dan is a star We sold our property through Hat & Home completing in October 2023. From start to finish the service provided by Dan was excellent. They always stayed in touch and followed up on any viewing which were made now property and also on viewings which we made on other properties. I would highly recommend Hat and Home. From making an enquiry a few years ago, Dan always stayed in touch to see if I was in looking to sell /buy. When the time came to sell, I had no hesitation in who to turn to. They are modern estate agent who understand how to sell and work hard for their clients

Joe Β· 10 October 2023

5/5

Google

We recently sold our home through hat and home and I cannot thank the team enough. Lily, Lisa, Barnaby & Marney were amazing! Not only are they super professional but they are also incredibly empathetic, kind and compassionate. Special shout out to Lisa for being incredibly helpful, understanding and doing everything she can to get our sale through whilst communicating with us on a daily basis on our WhatsApp group, thank you so much Lisa, you’re a star!

Lucy Β· 25 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hat and Home Wokingham

How many reviews does Hat and Home Wokingham have?

Hat and Home's Wokingham office has 365 reviews across three platforms: 328 on Google, 6 on Facebook (across the whole business), 31 on Trustpilot (across the whole business).

What is Hat and Home Wokingham's rating?

Hat and Home Wokingham is rated 4.8 out of 5 across all 365 reviews, and 4.9 out of 5 on Google from 328 reviews.

Has Hat and Home won any awards?

Yes. In The Trusted Agent 2026 awards: Hat and Home, Wokingham won Trusted Agent.

Where is Hat and Home's Wokingham office?

Hat and Home Wokingham, 2 Southgate House, Alexandra Court, Wokingham, Berkshire, RG40 2BJ.

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