5/5
Harry Thornhill was fantastic in helping us find tenants quickly

Trusted Agent profile · Wokingham, Berkshire
Verified
★★★★★
372 reviews across 3 platforms
2 Southgate House, Alexandra Court, Wokingham, Berkshire, RG40 2BJ
Hat and Home's office in Wokingham, Berkshire, at 2 Southgate House, is rated 4.8 out of 5 across 372 reviews on three platforms, including 335 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
335
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
31
Reviews on Trustpilot
Business-wide
As the saying goes - ‘wherever I lay my hat, that’s my home’ and at Hat and Home, our aim is to help everyone find the perfect place to lay their hat. Hat and Home is a contemporary Estate Agency which gives a nod to tradition and a wink to nostalgia. Founded by Ben, a Wokingham resident with over 20 years in the property industry, our promise is to make moving home a fantastic experience. We are a property services company with our customers at the heart of everything we do. We know how important the sale or let of your property is to you, so we will do everything we can to get you the best possible result. After all, if you are happy with what we do for you, then you are more likely to shout about us from the rooftops. We are really proud to live by our company values and they are the driver behind everything we do. We hold ourselves to account and we expect our customers to hold us to account as well. We are so passionate about the foundations of our business that we have them plastered on our office walls. Come in and take a look!
The Trusted Agent 2026 results for Hat and Home, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
Harry Thornhill was fantastic in helping us find tenants quickly
5/5
Libby was really helpful throughout the process, liaising between us and our vendors, including organising a second viewing for measurements. This was all very reassuring as first time buyers. Overall, I can't fault the support offered and would thoroughly recommend.
5/5
Hat and Home were an absolute pleasure to work with. From the off set Luke was knowledgeable of the market place and prompt to get my property on the market asap as I’d asked. I then dealt with Davina with regards to viewings and updates, and she was always helpful and lovely to speak to. As a company they were all very responsive and always easy to get hold of. I wouldn’t use any other agent if I was to sell again.
5/5
Finding a property and renting with Hat and Home has been a very positive experience. I had been finding the process of finding a property to rent very stressful for several months. From the beginning with the viewing with Liz Gamlen, it was a completely different situation. Liz has been fantastic. Liz was very helpful in making sure the property was right for me and organising everything that needed to be sorted. There is a lot to communicate at the start of the tenancy and Liz always responded really quickly and just made it all really painless. Definitely would recommend, thank you very much 😊
5/5
We registered our interest in a property in Crowthorne with Hat & Home and received a call back from Dan straight away. He took the time to really understand what we wanted from our next move, which was our forever home. Dan was able to find a range of the right type of properties for us to view and by using his extensive network, we have finally found our forever home, which we complete on in a few weeks. Dan is a true professional. His knowledge of the local area is excellent and he went the extra mile to watch our 3 and 5 year old, so my husband and I had the time to really look round the properties. This is no mean feat in itself, it is a side of Dan that we loved and shows the high level of customer service you will receive when working with him. If you are looking for a home in the local area, we would highly recommend you speak with the team at Hat & Home.
5/5
We’ve just completed on our sale with Hat and Home - they were incredible. We had viewings regularly and they owned the whole end to end process - even when some of the issues were further down the chain. They felt extremely proactive and knowledgeable - my only hope is they open up in Newbury if we decide to sell again in the future. A big thank you to Jack - he kept us well informed and dealt with numerous issues quickly and professionally. We really wouldn’t be in our house pre Christmas without you!
5/5
Hat and Home have just sold my property and what a superb experience from start to finish! They were a joint agent on selling my home and we’re up against a highly prestigious and well branded national Estate Agency. This did not phase Ben from Hat and Home who embraced the competition and with a quiet confidence said “I will sell your home” and he did! Through exceptional marketing, stunning photography, belief in the product and a well qualified prospective client, the property was sold on the first viewing! Anyone that thinks buying and selling a property is easy are misguided. There are always hurdles to overcome and problems that need solving. Ben and his team did this effortlessly and with maximum efficiency ever step of the way. Hat and Home have a unique approach to Estate Agency and lettings that is second to none. I would wholeheartedly and without reservation highly recommend them.
5/5
Hat and Home say they want to make moving a fantastic experience and if there is one thing that you take from this review it’s the fact that they keep to their word. We bought a flat through them recently and everyone was so helpful. Davina was always available for answers and kept me updated at all times. When we had questions about our contract Ben went through it page by page. The solicitors and financial team they recommended were great as well, saving us money and helping every step of the way. Everyone in the office is friendly, approachable and always welcoming.
5/5
I have been a private tenant for nearly 17 years previously. The whole renting experience using an estate agente it was new to me but Liz & the team at the Hat & Home Wokingham branch was fantastic and very understanding. They have always been easy to reach on the telephone or email and have been very efficient since I've first contacted them. Liz is especially lovely and is available even after hours to speak to . My whole experience with this branch has been very good and I have already recommend to others to use .
5/5
Excellent service - Beyond and Above! After a failed attempt to sell the house in Wokingham last year and a quick survey in google, we approached Hat and Home to help us on the sale. Davina Dobe was excellent throughout the sale process right from valuation, open house viewing and further with recommendation of the prospective buyer, the entire sale went on very smooth and hassle free. She kept both us and the buyer updated at each stage and also, went beyond to help us in settling the last minute things facilitating the completion. Very happy client and strongly recommend Hat and Home for their first class service and support.
5/5
Professional and friendly service throughout. Dan was very helpful, even with the basics such as having answers to the important questions at hand, and being on time for the viewing. Very responsive to emails and calls, communication was never an issue, and nothing was too much trouble.
Thanks for the feedback James.
5/5
Tilley and Lisa at Crowthorne were very…
Tilley and Lisa at Crowthorne were very good. Knowledgable and professional, proactive, good communication vi what’s app group.
1/5
No answering
Never answer phone call or email Who is run this business!!!
Hi Alireza My name is Ben Gee and I own the business. I am really sorry you have had trouble contacting us. If you direct your query to me personally on ben@hatandhome.co.uk or call me on 07523106629 (anytime) I will make sure we help you and hopefully turn your experience from 1-star to 5-star! I look forward to hearing from you Ben
1/5
My daughter went see a rental and made an offer. Never heard anything from them and saw the rental had been let to someone else. It’s not the fact they didn‘t get the house it’s more they have not the common courtesy to let them know. Avoid !
5/5
Struan was very helpful when showing me around my new flat. He was able to get me a viewing quickly and helped me secured my apartment! He answered all questions I had and always replied promptly.
5/5
Can’t thank Lisa and her team enough! They were amazing from start to finish 😊 …
5/5
We have exchanged contracts on our flat today with the help of Hat and Home! A big shout out goes to Lisa - she has done a tremendous job in chasing the buyers and the solicitors, keeping us updated at all times and ensuring we have a smooth process. Thank you again to Lisa and the team, Hat and Home will be our top pick next time we decide to sell our home!!
5/5
We recently used Hat and Home’s services for the sale of our property and their customer service was outstanding. Luke went the extra mile always keeping us informed, making the process as stress free as possible. We would definitely use Hat and Home in the future when moving and would not hesitate to recommend them to anyone!
Thank you Charlotte for your lovely review!
5/5
Amazing experience with Hat and Home…
Amazing experience with Hat and Home Crowthorne.. Barnaby Lisa and Jan were exceptional … always at the end of the phone and second time using them would highly recommend! Make moving home very easy! Thanks guys ! Justin and Sarah 😍😍
5/5
My husband and I used Hat and Home to sell our house in the latter part of last year. First impression was the professional and helpful attitude of the manager of the Wokingham branch. Secondly he was very honest as to what we could receive for our house. Once we decided to go forwards with them to sell our house of 34 years the whole team were very supportive and helpful. They made selling our house so straight forward and less stressful than we imagined it could be. They kept us up to date all the time even when we were on holiday. Thankyou Jack and Charlotte.
5/5
I have been working with different property agencies in the UK to help my overseas clients to find letting properties. I experienced professional services from Hat and Home Wokingham, especially to Annie and Freya. both of them are attentive and committed to addressing customer needs. They are the best!
Thank you for the five stars Derek! We're thrilled you had such a great experience with our lettings team :)
5/5
I'm so glad I chose Hat & Home to sell my property. Luke was fantastic throughout - experienced, considerate and helpful. He went above and beyond to push things though, on multiple occasions. His passion for getting the right outcome for you as a client was clear and consistent from day one, right through to completion. My first impressions of a typical estate agent could not have been more wrong - he's a cut above the rest. Hands down the best estate agents I've dealt with and would highly recommend the team to anyone. It also has to be said, their marketing connection back to hats is brilliant.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Davina Dobe has been an absolute star! There were other agents around the area who I met when selling my property. However, I went with Hat and Home because I was made to feel comfortable and looked after from my initial contact with them. Davina was great at keeping me in the loop, keeping me calm and being proactive to help finalise my sale. I highly recommend her and Hat and Home in Wokingham.
5/5
Ben has been great throughout our house purchase process. He was able to keep us well informed with how the rest of the chain was progressing and setting realistic expectations on a moving date. I would recommend Hat and Home if you are looking to buy / sell in Wokingham!
Thanks for taking the time to leave a review Chris. We are so pleased you had a positive experience with your purchase.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hat and Home, Wokingham won Trusted Agent.