Trusted Agent profile · Woking, Surrey

Seymours Woking reviews

★★★★★ Excellent

1,549 reviews across 1 platform

Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET

Part of Seymours, see every office.

Seymours's office in Woking, Surrey, at Winston Lodge, is rated 4.6 out of 5 across 1,549 reviews on 1 platform, including 1,549 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

1,549

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

Amy Sandys has been fantastic throughout the whole process, very thorough explanation on the options I had right from the start and how long each would take to get to completion. Amy has always been very responsive, Dan was also within easy reach to help out. Thank you very much guys.

Gabriel · 28 February 2024

Agent replied · 26 August 2024

Thank you very much Gabriel for taking the time to leave us a review and for your lovely comments on Amy and Dan. Take Care.

5/5

Google

Recently dealt with Mike to find a property to rent in Woking and of all the agencies I spoke to, he was the quickest at matching me to a property and the first the arrange a viewing. The two flats I saw were both perfect and ultimately I selected one that had a slight advantage (location). After such a positive experience with Seymours I will be a returning customer for sure! Thanks again Mike!PositiveResponsiveness, Professionalism

Jason · 9 January 2022

Agent replied · 8 January 2025

We appreciate your positive review about your recent experience with us!

5/5

Google

We have just bought our first house through Seymours (Woking). At first we were a bit wary because of the reputation estate agents are given, however our experience with them has been excellent. From arranging viewings for houses through to completion on our property, Seymours have been professional, courteous and responsive. Zo Khan was instrumental in negotiating the price and went above and beyond, working hard to push the sale through so we could buy the property for our max offer price - Thank you so much. Thomas Hill was really helpful with the viewings/sales aspect, getting answers to our questions from the seller and was very communicative. Once our offer was accepted, we were assigned a client relationship manager, Amy Krelle. Amy was on the ball from start to finish, very communicative, helpful, friendly and professional. She helped us clarify things and push the solicitors when needed, and I think the process would not have gone as smoothly and efficiently without her input. It was nice to finally meet her on the day we got our keys and thank her in person (and thanks for the surprise bubbly, a lovely personal touch). We are very impressed with the service we received and would highly recommend Seymours to anyone looking to buy a house. Thank you for helping us find our dream first home! Maya and Andy.

Maya · 22 December 2020

Agent replied

Maya, many thanks for taking the time to leave this glowing and detailed review! I can see it was a team effort and we were only delighted to make your first home purchase such a positive one! Thank you once again and if we can be of assistance in the future, please do not hesitate to get in touch. Regards, Zo Khan, Seymours Woking

5/5

Google

We recently completed our house purchase through Seymours and can't thank them enough about how helpful they have been throughout the process. The solicitors were truly awful (avoid AVRillo if you can...) but Amy Krelle helped smooth the process along, chasing at each stage to try and cut down the time we were waiting to move. Amy was so friendly and speedy to reply to every email, even when she was on annual leave! We really appreciated how positive she made every interaction with the estate agents, all the way through to the lovely bubbly when we got the keys! Thanks Amy, you're a star!

Katherine · 22 December 2020

Agent replied

Katherine, thank you so much for taking the time to write this 5-star review, and for your kind comments. Amy and the client relationship team really do set the bar high when it comes to service standards and they are passionate about moving people into their new homes! Thank you for your feedback and if we can be of assistance in the future, please do not hesitate to contact us. Zo Khan, Seymours Woking

5/5

Google

The whole team in Woking have been very helpful throughout both our sale and purchase. Special mention to Amy Sandys who never once complained about me being on her case, and worked tirelessly to get all parties in the chain lined up.

Matt · 27 July 2024

Agent replied · 26 August 2024

Thank you so much Matt for taking the time to leave us a review. We are pleased to see Amy was able to help support you to achieve a successful exchange.

5/5

Google

I would highly recommend Seymour's. From start to completion they kept me updated regularly. Ben gave great advice about selling the property and ensured the best photos of the property were taken. He was friendly and considerate to the tenant who was in the property too. Zo also gave great advice on marketing the property and quickly negotiated a sale. Amy was fantastic at keeping me informed of the progress of the sale and pushed the sale through with regular contact with the solicitors and myself. It was a stress free sale throughout due to their competence and expertise.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 24 October 2020

Agent replied

Helen thank you so much for taking the time to write this glowing review - and for your recommendation. This was very much a team effort, from start to finish, with Ben's help at the start with regards to selling your property and photos, Amy at the end making sure your sale completed, and my contribution in the middle! We are only to glad to help, and your feedback makes this all the more worthwhile! Thank you again for your recommendation and if we can be of assistance in the future, please do not hesitate to get in touch. Zo Khan, Seymours Woking

5/5

Google

We chose Seymours as it was our local best estate agent and our house in market now. Spencer Darrington our main contact was always very professional and helpful. I was always updated with information between me and potential buyers. Spencer was extremely knowledgeable and was on hand to answer any questions or queries. An all round excellent service highly professional,friendly experience dealing with Seymours.Thanks again Spencer . Highly recommended.

Karthik · 27 August 2022

Agent replied · 30 September 2023

Thank you so much for taking the time to review our service. Wishing you all the best!

5/5

Google

I highly recommend Seymours in Woking for all your estate agency needs. I dealt with Jade. T and Oli who were fantastic! Very professional but so approachable. Thank you Jade and Oli for making our experience of house hunting a very positive and courteous one.

Franca · 28 May 2024

Agent replied · 26 August 2024

Thank you very much Franca for taking the time to leave us a review and rating us 5*, we are so pleased you had a great experience.

5/5

Google

We have had a fantastic experience with Seymours. We were looking for a flat to rent in Woking and they met our brief exactly with good variation to allow us to understand the market, were very understanding and attentive. Seymours, especially Tom Cheape, are fantastic at contact - never were we left hanging or unable to speak to someone. Josh was brilliant on the viewings despite some difficult tenants not letting us in - he kept his cool and was excellent at building rapport with us. Overall a 10 out of 10 experience and we got a brilliant flat which they enabled us to get due to their expertise and specialist knowledge of the market. Will certainly be using Seymours when we are ready to buy. Massive thanks to Tom, Tony and Josh in particular. Not surprisingly Seymours are the market leader in Woking - would highly recommend!

Becca · 27 August 2020

Agent replied

Wow! thanks Becca for taking the time to write such brilliant feedback on our team. The team are absolutely delighted to read your review. All the best in your new flat & see you again soon! Lisa

5/5

Google

This is the second time we have used Seymour’s Woking for a move and they have not disappointed. Super efficient, excellent communication, always reassuring and able to answer questions. Valuation was excellent, accepted offer quick and completion was smooth. Everyone we encountered was professional, friendly and knowledgeable. Highly recommend.

Dani · 28 February 2024

Agent replied · 26 August 2024

Thank you so much Dani for taking the time to rate us 5* and for your lovely comments. We are so pleased you had such a positive experience. Take care.

5/5

Google

Really friendly service, especially the viewings being led by Mo, he is very knowledgeable when it comes to the details regarding the houses. Also Tom is great at providing key information regarding the sale of my flat and identifying properties that may be of interest to me.

Aaishah · 29 March 2024

Agent replied · 26 August 2024

Thank you so much for taking the time to leave us a 5* rating and for your lovely comments about Mo and Tom, they were thrilled to see your review!

5/5

Google

Incredibly positive experience in the purchase of a property through Seymours. Once offer is accepted, your passed to a specialised post offer team who deal with the management of the process until completion and I couldn’t recommend them enough. We specifically worked with Clarissa and she was incredibly diligent at moving the process and keeping us updated and was a pleasure to work with!

Francesca · 9 January 2023

Agent replied · 30 September 2023

Francesca Cliffe, we're happy you found our staff to be so supportive during your experience here at Seymours Estate Agents Woking Sales.

4/5

Google

Seymours exceeded my expectations. I chose Seymours Woking due to their large market share and history in selling properties like mine. The staff were knowledgeable about the local market and I felt I could trust them to guide me through it. I was impressed by the speed of my sale. Whilst I think greater care and attention could have been given to the spelling and grammar on my property listing, they edited it promptly following my comments. Communication with me was clear and I felt informed throughout the process. I would recommend.

Rebecca · 4 December 2024

Agent replied · 8 December 2024

Thank you Rebecca for taking the time to leave us a review. We are pleased we successfully sold your home.

5/5

Google

I had a great experience with the Seymours Woking team. They were able to progress the deal quickly and seamlessly. Sophie Allard in particular was amazing in providing timely updates and clear communication along the way.

J · 13 March 2026

Agent replied · 13 April 2026

J J, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Woking Sales.

4/5

Google

I used Seymours in Woking to rent my property for the last year and I was very happy with the service provided. The process was smooth and the staff helpful but my main thanks go to the Property Management team, particularly Jenni and Sam who I dealt with on many occasions. They were proactive in arranging necessary actions to my queries and on recently moving out, made the process simple and assisted me with queries and provided any information I needed. Keep up the good service, many thanks.

Julie · 10 January 2020

Agent replied

Hi Julie, thank you for your review. We're so pleased to hear you had such a great experience with renting your property. We'll be sure to pass the praise onto Jenni and Sam in particular. Don't hesitate to contact us if you require our services again in the future.

5/5

Google

I recently purchased an investment property through Seymours and would definitely recommend their services. When I first visited them all the staff were very welcoming and from my experience of talking with most of the agents in Woking, had the best knowledge of the local property market. I’m an overseas buyer, I informed the team at Seymours the type of property I was looking to purchase and they found exactly what I wanted. They were very proactive during the process of the purchase and always kept me updated. Thanks to Diana who dealt with the sale, she was very accommodating to assist and help, especially as I was purchasing from abroad. She made the whole process run very smoothly. Also thanks to Luke from lettings. On the day of completion, he contacted me and had already found a tenant to move in the following week. I was very impressed the speed and professionalism. They took care of everything for me, to arrange and prepare the property in such a short space of time. I look forward to a continuous good working relationship with Seymours, now that I’m using their letting services. Just to update my experience with Seymours (24/03/19), now that I have been using them to let my property for the past almost 3 years. The service I have received so far has been faultless, they have always found good tenants to occupy the properly and so far I have not had a single void day. Since I have been assigned Senior Property Manager, Jenni Owen, as my person of contact. I have been very happy to work with her. Jenni is always very professional and courteous, quick to respond to any issues and resolves them promptly. I forward to continuing a good working with Jenni Owen, the Seymours Letting Department and would definitely recommend their services.

David · 10 January 2020

Agent replied

Thank you David for leaving such a detailed and excellent review of Seymours Lettings department. Diana and the team at Seymours are delighted to receive it. We look forward to continue to assisting you with all your property requirements. Thank you again. All the best, Seymours Woking, Sales & Lettings

5/5

Google

We recently brought our first home through Seymours and it was wonderful experience working with them. The entire process was seamless and they understood our taste and suggested the right properties. I definitely need to make a special mention about Clarissa, the relationship manager who stringently followed up across chain and made sure we are on track. I am sure we will come back to Seymours given this pleasant experience.

Ashwini · 4 April 2025

Agent replied · 30 September 2023

Great review Ashwini, thanks for taking the time. I wonder what we could have done even better to get 5 stars rather than 4?

1/5

Google

Poor internal communication, consistently give tenants inconsistent information, operatives for inspections were often late and acted inconsiderately, agents organising views when we moved out ignored basic instructions like to call if they were going to be late or cancel, and not to let themselves in when I had said I would be there, leading to my having to chain the door when I was in alone. Charges are high, service is abysmal. Focus is entirely on landlords, tenants are treated as an inconvenience. Response times for critical maintenance are unacceptably long. Request are often not passed on accurately, leading to the wrong contractors being booked, or contractors arriving without the necessary parts or equipment. Use anyone else even if it means not getting your absolute dream home.

Johnny · 27 October 2019

Agent replied

Hi Johnny, sorry to hear you are not happy with the service you've received. Can you please get in contact with us by emailing Helen@seymours-woking.co.uk so we can investigate the issues raised.

5/5

Google

We used Seymours for the sale of our property and found them to be professional from the offset. Amy has been excellent communicating with us once an offer was made right up until exchange. All the team have been very friendly and polite during any meetings. If anything negative, maybe when making viewing appointments they could confirm by email and the same if cancelling. Found on several occassions that appts had been cancelled.PositiveProfessionalism

Elaine · 27 August 2021

Agent replied

Elaine, many thanks for taking the time to leave this 5-star review and for your kind comments about Amy and the team. Thank you for making me aware of the email confirmations not happening, I will look into this as they should be sent out on all booking and cancellations. Thank you once again for leaving this review and If we can be of assistance in the future, please do not hesitate to get in touch. Regards, Zo Khan, Seymours Woking

5/5

Google

Seymours Estate Agents, Woking have been extremely cooperative during the process of helping me to get an accommodation. My special thanks to Mike White for being too supportive during the process and entertaining my repeated calls whenever I would be having some queries. I didn't face any problem during my engagement with Seymours. All my queries and concerns were addressed on time. I would strongly recommend Seymours to anyone wishing to find a new accommodation. My experience with Seymours have been great

Abhishek · 28 August 2019

Agent replied

Hi Abhishek, thank you so much for your great review and recommendation. We're so glad you were happy with the service we provided and the level of communication that you received from the whole team. We'll be sure to pass on the praise to Mike and the rest of the team. If you ever need anything else, please don't hesitate to get in touch.

5/5

Google

After marketing my apartment with a number of different agents, I eventually moved over to Seymours. The number of viewings increased dramatically and in hardly any time at all I was able to accept an offer. Whilst the process since has not been easy and has taken far longer than I could have imagined, the Seymours team and in particular Clarissa have worked really hard to get my sale and subsequent purchase over the line. The communication channels have been good, and the service excellent as far as it could be! Would recommend highly.

Phil · 28 August 2019

Agent replied

Hi Phil, thank you for your brilliant review. We're so pleased to hear you had such a pleasant experience renting your property and with our team. We'll be sure to pass the praise onto Clarissa. Don't hesitate to contact us if you require our services again in the future.

5/5

Google

I recently bought a house with Seymours and viewed a number of properties with them prior to this. Viewings: They kept us well up to date with new properties coming on the market, although I feel they maybe did not take us seriously as buyers until we made an offer on a flat. Viewings were well organised and smooth, agents polite, although often they did not seem to have enough information to hand to answer all of our questions about a property on the spot (how long has it been on the market, are there any offers, etc). They did however follow us up with this information when requested. I felt some agents from other companies in Woking were more friendly/approachable/accommodating and (very slightly) more professional. The occasional Seymours agent could be slightly abrupt, however, on the whole this process was good and Seymours seemed to have the best selection of the kind of properties that we were looking for in this area. Purchase: Communication was good and clear without any pressure when we made our offer (Arran Lyne). When attempting to renegotiate following our survey (which in hindsight, we do agree undervalued the property) the agents were somewhat abrupt for a very brief period, although their frustrations were directed towards the surveyor. Correspondence regarding the purchase was very fast and it almost felt like we were liaising directly with the vendor (courtesy of Sandra Mitchell). They can chase you quite a bit when they want information and I got the impression that they were keen to complete as soon as possible (as were we), although once we had made initial progress with the purchase they seemed to relax a little. I suspect they realised that we did not want the purchase to fall through at all. Sandra was patient when we were considering delaying the purchase by a week. They gave us a bottle of bubbly when we got the keys; free alcohol is always a good thing.

DJ · 29 July 2019

Agent replied

Thank you for taking the time to leave a comprehensive review for Seymours, Woking. It is great to hear that we were able to assist with the purchase of your new home. We look forward to assisting with all of your future property needs.

1/5

Google

Broke contract, no response to contact, very poor. As tenants, we agreed a deal including the carpets to be removed in the bathroom and replaced with lino. We were promised a parking space and a garage. Both of these things were false. The carpet was not changed (despite this being in the contract). There is no parking space (despite being sold on this aspect). Calling Seymour's resulted in nothing. We were told they couldn't help us and that we would have to try and find the parking ourselves. One week later and still nothing. We were also told the garage was a different one. We finally found the garage and it was filled with clutter. The carpet in the bathrooms was never replaced. We have had no response to any emails. Incredibly poor, breaking contracts and acting very unprofessional. All great until the deal was agreed then their true colours are shown. Forced to consider other options now

Andrew · 29 July 2019

Agent replied

Hello Andrew, if you could call 01483 741300, so we can try and amend this situation.

5/5

Google

Diane Gilbert at Seymores made the whole selling process a breeze. I had had a mountain of problems with solicitors and other steps in the chain that were sprung on us, but Diane took all of that stress away and dealt with everything in a calm and professional manner. When things were looking problematic along the way, she would go to work and get the result that we needed to progress to the next step in the chain. She kept things going and if there was any stalling by solicitors (which often happens of course) Diana didn't need prompting to get things going again, or wait to find out what was holding things up. I am very grateful to her and the Seymours sales team for making the process less daunting. Many thanks.

Dave · 29 July 2019

Agent replied

Hi Dave, thanks for the great review and recommendation! We'll be sure to pass on the praise to the sales team and Diana. If you need anything else, don't hesitate to get in touch!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Seymours's Google reviewsLeave Seymours a review

Questions about Seymours Woking

How many reviews does Seymours Woking have?

Seymours's Woking office has 1,549 reviews across 1 platform: 1,549 on Google.

What is Seymours Woking's rating?

Seymours Woking is rated 4.6 out of 5 across all 1,549 reviews, and 4.6 out of 5 on Google from 1,549 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Woking won Platinum.

Where is Seymours's Woking office?

Seymours Woking, Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET.

The Trusted Agent

Is this your office? Claim your page.