Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used Seymour’s for nearly a decade now first to let a property and then to sell it. I have had good service from them all through. I don’t think anything is perfect so giving five stars is not me but I would give 4.75 if I could do in this case I rounded it up.
Lettings were always good in terms of keeping the property rented and dealing with issues as they arose. We never missed a months rent and had good tenants. Thank you Lettings.
When we came to sell the property, Seymour’s priced the property a bit high to start with and so we brought it down after the first week which was a bit hard. If you’re selling then look to see what similar properties have been recently sold for in your area, that would give you a good indication of value. Could we have got more if we had done the property up a bit? A question which we were never able to answer satisfactorily. The process of selling once you have accepted an offer seems quite drawn out and painful but I would have to commend Clarissa Crowther on ther management of this, she was continuously on the ball keeping things moving, thank you! This I think is the most important person in the selling process an I am thankful we had someone good like Clarissa. I would therefore recommend Seymour’s.
Early · 29 July 2019
Agent replied
Thank you for such a great review and recommendation. We're so glad you were happy with both our sales and lettings departments and have remained a loyal seymours customer for so many years! We try our hardest to regularly update our customers and manage situations as quickly as possible to help reduce confusion. We'll be sure to pass on the high praise to Clarissa. If you ever need anything else, please don't hesitate to get in contact.
★★★★★ 5/5
GoogleAll through our buying process, Seymours have been quite professional and efficient in their services. During the process whenever there was any delay in queries between solicitors, Clarissa Crowther (our relationship manager at Seymours) was always proactive in engaging where required to iron out any such issues and got the responses where required - thus keeping the communication going between solicitors.
While I sent numerous email queries to Clarissa throughout the process seeking various clarifications, she was always quite efficient in coming back with quick responses and ever so patient with all our questions. We had to make multiple visits to the property while the seller still lived there, and Clarissa was always obliging in making sure our needs were met whilst ensuring the seller was happy too.
From offer to completion, Clarissa was a key figure in ensuring all went to plan and we are grateful to her for her wonderful service and also that of Zo Khan (Associate Partner), who was quite helpful and cordial when I visited the branch on a couple of occasions, and he kept in touch with us on key milestones during the process. A quick note of mention to the viewing team as well who were quite courteous and helpful during our viewing visits. A very professional outfit - would definitely recommend Seymours for a seamless and professional experience. Thank you Seymours!
Prashant · 29 July 2019
Agent replied
Hi Prashant, thank you so much for your great review and recommendation. We're so glad you were happy with the service we provided and the level of communication that you received from the whole team. We'll be sure to pass on the praise to Clarissa, Zo and the rest of the team. If you ever need anything else, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleI’ve been a tenant from this state agency for almost two years now and to be honest, and it wasn’t a good experience in the first year. Every time I need to talk to the property manager wasn’t a pleasant task at all. At the beginning of this year, I got an email re the routine property inspection, from my new property manager Mrs Sam Burrows, and she was brilliant dealing with this as per my availability to be in the property for this. Early this month I had an issue with a kitchen appliance, and she has been so good one more time. I have to register how good has been my experience as Seymour’s Customer now, thanks so much Mrs Sam Burrows
Raul · 29 July 2019
Agent replied
Hi Raul, many thanks for the great review and your loyalty to Seymours. We're glad you were happy with Sam's service and will pass on the feedback to her. We really look forward to working with you again.
★★★★★ 5/5
GoogleIf it wasn’t for Amy Sandys diligence and persistence my flat sale would never have happened. Amy made sure all solicitors were on the ball all the way through the process. Exceptional service
Fui · 16 October 2024
Agent replied · 23 October 2024
Thank you Fui for taking the time to leave us a 5* review and for your lovely comments on your experience with Amy.
★★★★★ 5/5
GoogleI've recently completed on my sale and Seymours were a great help every step of the way. They managed to get good interest in the property, were great with the negotiation on the sale price and then, after I accepted the offer, they managed the process excellently through to completion. Amy was a great help, keeping me informed on progress and providing a vital communication link with the buyers. Highly recommended!PositiveResponsiveness, Professionalism
Daniel · 27 August 2021
Agent replied
Daniel, many thanks for taking the time to leave this 5-star review and for your kind comments about Amy and the team. I will be sure to share your comments on. Thank you once again and if we can be of assistance in the future, please do not hesitate to get in touch. Regards, Zo Khan, Seymours Woking
★★★★★ 5/5
GoogleWe sold our old property and purchased our new property both through Seymours. I found them to be extremely professional and helpful through out the whole process, on both sides of the transaction. The help and advice we received from both Zo and Diana was brilliant. They managed to help push through the sales on a large chain and get us in our new home before Xmas, when it all looked like it would fall apart on a number of occasions. I would highly recommend them and will definitely use them again in the future.
Mr · 14 January 2019
Agent replied
Thank you for the great review and recommendation and thank you for choosing us to buy and sell your house with. Large chains can be complicated, but with a constant line of communication, it can help manage the process. We're be sure to pass on your praise to Zo and Diana, hopefully, we'll have the chance to work with you again in the future.
★★★★★ 5/5
GoogleWe had a fantastic experience with Seymours while purchasing our new house in Woking. They have an incredibly professional team. Amy has been particularly very helpful and always kept us informed. She never took time to answer our emails even if sent in evening.
Please pass our thanks to all your team members.
S · 27 August 2023
Agent replied · 30 September 2023
Thank you for your lovely review and congratulations on your exchange! I hope you enjoy your new home and we would love to help you in the future, if you ever needed it.
All the best, Amy.
★★★★★ 5/5
GoogleWe abused the staff at Seymours with our search and we've been with them for several days until we finally found the right place to stay. The staff at Seymours were very patient, always on time, quick to respond and highly professional. If one day, one of their member of staff is unavailable, another colleague will take over without a hiccup from our perspective. Highly recommended. We'd like to thank Mike, Vinnie and Liz!
Mihai · 9 January 2021
Agent replied · 30 September 2023
Hi Michael, thank you for your recommendation and review! We will be sure to pass on the praise to the rest of the team. Please do not hesitate to contact us if you need any further assistance in the future.
★★★★★ 5/5
GoogleI relocated with Seymours a couple of weeks ago and have to say all their assistance leading up to this point has been over and above. The whole team especially Thomas Cheape and Ella Billingham have both been totally professional and amazing and helped enormously. I have to congratulate Tom especially who has busted a gut to find me the right property and was in contact almost daily. I would totally recommend Seymours to anyone looking to move.
Sonia · 29 July 2019
Agent replied
Hi Sonia, thank you for such a great review. We're so pleased to hear you had such a brilliant experience, and we'll be sure to pass on your praise to Tom and Ella.
★★★★★ 1/5
GoogleBroke contract, no response to contact, very poor.
As tenants, we agreed a deal including the carpets to be removed in the bathroom and replaced with lino. We were promised a parking space and a garage. Both of these things were false. The carpet was not changed (despite this being in the contract). There is no parking space (despite being sold on this aspect). Calling Seymour's resulted in nothing. We were told they couldn't help us and that we would have to try and find the parking ourselves. One week later and still nothing. We were also told the garage was a different one. We finally found the garage and it was filled with clutter. The carpet in the bathrooms was never replaced. We have had no response to any emails.
Incredibly poor, breaking contracts and acting very unprofessional. All great until the deal was agreed then their true colours are shown.
Forced to consider other options now
Andrew · 22 April 2018
Agent replied
Hello Andrew, if you could call 01483 741300, so we can try and amend this situation.
★★★★★ 5/5
GoogleI recently bought my new house through Seymours in Woking. Although I was dreading the move the staff at the Woking branch made the move painless, especially Amy who was particularly helpful. I would highly recommend.
Paul · 27 July 2024
Agent replied · 26 August 2024
Thank you very much Paul for taking the time to leave us a review, we are so pleased you had a great experience!
★★★★★ 5/5
GoogleBrett kindly introduced us to the property we purchased. He was knowledgeable about the property, helpful and professional throughout the process. Brett and his team liaised with all the parties involved in the chain to keep things 'moving' and kept us informed & advised even when sometimes things became tricky. His experience was clear to see and was calm, reassuring and we are grateful for all his involvement from start to finish. We have no hesitation in recommending Brett at Seymour Woking to others. Thanks Brett and the team at Seymours Woking for all your help.
Martin · 30 November 2023
★★★★★ 5/5
GoogleFantastic service from Seymours Woking, friendly and helpful.
Every agent that helped us,showed us lots of properties and listened to our needs. Never too much trouble to keep on taking us to the various houses.
Very pleasant I hope that if and when we want to move that they will be able to assist us as they are my first port of call.
Thank you Seymours you are great
7.11.2016
Once again the service we have recieved from Seymours is 5 star. Nothing was too much trouble. Charlie Bone arranged for us to see a lot of places and never got tired or irritated with us and our needs. He did his absolute best and succeeded in helping us to find the correct property.
Seymours excellent service Thank you
Lyn Prince
Lyn · 28 August 2017
Agent replied
Thank you Lyn, it's so wonderful to receive such positive feedback. The team really enjoy helping you and we are always on hand to assist you anytime.
★★★★★ 5/5
GoogleToday I will recommend Seymours Lettings Woking Surrey Ellie's team because they qualify as higher quality services.
It was a very nice experience with relocation and a stress free foundation from the start.
Seymours Lettings Woking Surrey Branch has special talents because they made it be commercial quality satisfied business where many will fail.
This is time to say if you wish an excellent property management or services for both clients landlords Seymours Lettings Woking Surrey Ellie will satisfy your wish.
This would be your wish come true, chose Ellie Seymours Lettings Woking Surrey Branch team 😊
Buying or/and renting must be a pleasure, so meet Ellie and her experienced team!
Abigael
Abigael · 23 September 2024
Agent replied · 23 October 2024
Thank you very much Abigael for taking the time to leave us a review, and for your lovely comments. Ellie was delighted to be able to help you.
★★★★★ 5/5
GoogleExcellent experience in finding a new home. Andzela was AMAZING throughout - always went above and beyond to help. Friendly, thoughtful, professional, and just generally a wonderful person. Could not recommend her highly enough. Big thank you to Gary too for all your help - Lovely man to deal with. Will definitely use Seymours for all future property endeavours. Thank you both for helping us find a new home!
M · 19 September 2021
Agent replied
We think Andzela is amazing too - thank you for taking the time to leave this review
★★★★★ 5/5
GoogleAmy Sandys at Seymours in Woking has been excellent! She has been on the ball despite difficult situations. Always a fast response to my queries and has been excellent in chasing up all of the solicitors in the chain. 5* Amy and we got there in the end! Thank you!
Jamie · 23 September 2023
Agent replied · 30 September 2023
Thank you for taking the time to let us know how we did; we are pleased to hear you are happy with our service, and glad you got there in the end!
★★★★★ 5/5
GoogleI viewed a property this week and Ollie was there to tour me around.
I'm writing this because he was polite, knowledgeable, gave me plenty of time and was professional in all respects. Thank you Ollie.
Nick · 27 June 2024
Agent replied · 26 August 2024
Thank you Nick for taking the time to leave us a review, We are so pleased Ollie was able to help you on your viewing.
★★★★★ 5/5
GoogleReally feel like Spencer and Tyler went above and beyond trying to find me my first property. Great communication throughout my property search. Seymour's are lucky to have them.
Mejj95 · 19 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review and for your lovely comments. Spencer and Tyler were delighted to read your comments.
★★★★★ 5/5
GoogleWe would like to thank the team at Seymour’s in the purchase of our new home, with a special big thanks to Amy Sandys.
Our experience was made much more palatable with her assistance. She was always there with a prompt reply and her dedication must be commended. Thanks again.
Alex · 31 August 2023
Agent replied · 30 September 2023
Thank you for your 5* review! We are so pleased we provided you with a positive experience, with the help of Amy! Congratulations on purchasing your new home!
★★★★★ 5/5
GoogleThank you so much Debbie Parish for being a super star. Debbie is an asset to Seymours. My partner and I enjoyed the viewing on Saturday. We didn’t feel rushed or pressured to make an offer and she made us feel really comfortable asking questions. Debbie deserves to be recognised. Thank you again Debbie!
Serena · 3 May 2023
Agent replied · 30 September 2023
Thank you for taking the time to write us a review. We are so pleased to hear you had such a great experience viewing properties with us. We hope you find your new home soon!
★★★★★ 5/5
GoogleWe’ve had a great experience purchasing our first home through Seymours, Woking. We would always get a quick response to any questions we had. Our Client Relationship Manager, Clarissa Crowther kept us updated every step of the way and helped us complete within our preferred timescale! Very smooth process overall, would not hesitate to recommend! Thank you Seymours! Hannah & Reece
Hannah · 27 August 2022
Agent replied · 30 September 2023
HI Hannah and Reece, thank you ever so much for your kind words. We understand the complexities of purchasing your first home, so we are delighted to hear you had a smooth and pleasant experience with us! Thank you for your kind words.
★★★★★ 5/5
GoogleWe abused the staff at Seymours with our search and we've been with them for several days until we finally found the right place to stay. The staff at Seymours were very patient, always on time, quick to respond and highly professional. If one day, one of their member of staff is unavailable, another colleague will take over without a hiccup from our perspective. Highly recommended. We'd like to thank Mike, Vinnie and Liz!
Michael · 9 February 2020
Agent replied
Hi Michael, thank you for your recommendation and review! We will be sure to pass on the praise to the rest of the team. Please do not hesitate to contact us if you need any further assistance in the future.
★★★★★ 5/5
GoogleAmy was marvelous at fielding a barrage of questions from the first-time buyers who bought our house.
I could not have done it without her incredible help.
John · 8 November 2024
Agent replied · 8 December 2024
Thank you John for your lovely comments, we are pleased Amy was able to help you.
★★★★★ 5/5
GoogleI recently sold a flat I had been struggling to sell for over a year with other estate agents like Purple Bricks. The Woking branch of Seymours worked tirelessly to generate interest in the flat, during a period where there was quite a sharp downward turn in the housing market. They managed to find a seller twice (as the first one pulled out), and worked with me through some very difficult and drawn-out situations involving my solicitors, the flat's managing company, and the flat's land owner, all of whom were proving extremely difficult to work with. The sales process was further complicated by myself having recently moved to the US.
Overall, I owe the team at the Woking branch my deepest gratitude in handling all of the difficult situations that came up and allowing me to close off a very stressful part of my life. Given how long the process ended up taking, I can't thank everyone by name, but will call out:
- Amy Sandys, for being a voice of reason through the sales process and helping push along tasks that were taking forever.
- Zo Khan, for on a number of different occasions, using his expert industry experience to steer the sales process and ultimately close the sale when it was looking like it was going to take much longer.
- Thomas Hill/Kieran Clifford, for bringing so much energy and passion to the initial marketing of the flat, which was critical to getting the sellers in the first place.
Having worked with other estate agents, all I can say is, talent counts, and the Woking branch of Seymours has it.
Martyn
Martyn · 19 August 2024
Agent replied · 26 August 2024
What a fantastic review Martyn, thank you for taking the time to leave your comments!
We are so pleased you had a fantastic experience, and the team enjoyed working with you to help you achieve a successful exchange and completion.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.