Trusted Agent profile · Woking, Surrey

Seymours Woking reviews

★★★★★ Excellent

1,549 reviews across 1 platform

Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET

Part of Seymours, see every office.

Seymours's office in Woking, Surrey, at Winston Lodge, is rated 4.6 out of 5 across 1,549 reviews on 1 platform, including 1,549 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

1,549

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

Our experience with Seymour's Woking was exceptional. All the estate agents were so helpful throughout our property search. Zo's dedication to finding our dream home was evident, and Angela's reliability made the process comfortable and stress-free. Thanks to their expertise, we've now had an offer accepted. Highly recommend Seymour's for their outstanding service!

Scarlett · 28 April 2024

Agent replied · 26 August 2024

Thank you Scarlett for taking the time to leave us a review. It's great to see you have had such a fantastic experience.

1/5

Google

Horrible agent, signed a rent contract and paid the one month rent and deposit then discovered that the apartment is still rented, when i raised a complaint with the branch management they didn’t do anything, i am raising it to the property ombudsman and raising a claim against them. Never use.

Alaa · 13 January 2026

Agent replied · 13 April 2026

Dear Mr Noufal  While we always aim to ensure a smooth and straightforward process for all tenancies, there are occasions where circumstances arise beyond our control. In such … More

5/5

Google

We have just bought our first house through Seymours (Woking). At first we were a bit wary because of the reputation estate agents are given, however our experience with them has been excellent. From arranging viewings for houses through to completion on our property, Seymours have been professional, courteous and responsive. Zo Khan was instrumental in negotiating the price and went above and beyond, working hard to push the sale through so we could buy the property for our max offer price - Thank you so much. Thomas Hill was really helpful with the viewings/sales aspect, getting answers to our questions from the seller and was very communicative. Once our offer was accepted, we were assigned a client relationship manager, Amy Krelle. Amy was on the ball from start to finish, very communicative, helpful, friendly and professional. She helped us clarify things and push the solicitors when needed, and I think the process would not have gone as smoothly and efficiently without her input. It was nice to finally meet her on the day we got our keys and thank her in person (and thanks for the surprise bubbly, a lovely personal touch). We are very impressed with the service we received and would highly recommend Seymours to anyone looking to buy a house. Thank you for helping us find our dream first home! Maya and Andy.PositiveResponsiveness, Quality, Professionalism, Value

Maya · 9 December 2021

Agent replied · 30 September 2023

Maya, many thanks for taking the time to leave this glowing and detailed review! I can see it was a team effort and we were only delighted to make your first home purchase such a positive one! Thank you once again and if we can be of assistance in the future, please do not hesitate to get in touch. Regards, Zo Khan, Seymours Woking

5/5

Google

The people at Seymours Woking were all excellent. They clearly know their stuff and are very aware of the market conditions. They were brilliant at keeping me informed of developments and were always prepared to offer different ideas with regard to helping to successfully find a buyer for the property. They were regularly in touch and they were very honest with their comments.

Mark · 27 August 2023

Agent replied · 30 September 2023

Thank you Mark for your lovely review. I am so pleased we got your through to exchange so quickly. Take care, Amy.

5/5

Google

First time buyers who didn't know much about the Woking area. Approached Seymours a few weeks ago to assist with the house hunt and share some options with us. Extremely professional and nothing was ever too much trouble. Always at the end of the phone and ready to answer any questions we had. Ashleigh has been a great asset to the team- very patient with us and responsive to any requests. Likewise Owen and Spencer who both showed us around a mixture of properties on two seperate viewings. Both very knowledgeable and we didn't feel under any sort of pressure to make decisions we didn't want to. Would highly recommend Seymours definitely 5 stars *****PositiveProfessionalism

Charlie · 11 November 2021

Agent replied

Thank you Charlie, for your 5-star review and glowing recommendation, it is much appreciated! I will be sure to share your comments with the team and thank you once again. I am sure the team will be in touch to help you find your dream home! Regards, Zo Khan, Seymours Woking

5/5

Google

Amy Sandys from Seymours Woking Branch was absolutely amazing, she kept me updated during the process of me buying my forever home, due to probate the sale process took many months to go through but Amy was always on hand to answer any questions or chase the process up for me, would highly recommend her and Seymours to anyone.

Sandra · 30 November 2023

Agent replied · 30 December 2023

Thank you Sandra for taking the time to leave us a 5* review and pleased we could be of assistance. Take care.

5/5

Google

I have recently bought my first flat with Seymours and had a great experience of something I was expecting to be a lot more stressful! This was undoubtedly helped by Amy Krelle who dealt with most of my correspondences and queries throughout the process. Amy was extremely helpful in liaising with the sellers on my behalf and providing quick and clear answers to my queries, in a very friendly and professional manner. Thanks again!

M · 27 August 2022

Agent replied · 30 September 2023

Thank you for your lovely review and I am glad you had a good experience with your first purchase. I look forward to handing over the keys on completion. All the best, Amy.

5/5

Google

We’ve used Seymours for several years to manage a rental property in Woking and have been very happy throughout. Amy Parker has been our main contact and she has been fantastic. We’ve had to a number of works required for the property and she has efficiently managed the process with the contractors, ensuring all parties were fully informed. We can happily recommend Seymours and in particular Amy for the outstanding service she has delivered.

Ekrum · 27 August 2022

Agent replied · 30 September 2023

Ekrum Ashgar, we're glad you had such a wonderful experience with us! Your kind words have been passed to Amy!

5/5

Google

My girlfriend and I were met by Billy of Seymours and enjoyed a fantastic viewing experience with him. We both agreed that it was refreshing to be dealing with someone who had an extensive knowledge of each property we viewed with him - almost encyclopaedic! When we asked Billy a question, there was no hesitation and you would get an answer. Seymours in general have been very interested in our requirements and this was proved by the type of properties which we viewed. We are delighted to be going through the process of buying our first home together and we must thank Billy for his excellent communication, professionalism, knowledge and the effort he put into ensuring our wants and needs were met! Overall, a 5-star service which we would recommend to anyone! Dan & LaurenPositiveProfessionalism

Dan · 24 October 2021

Agent replied

Dan & Lauren, many thanks for taking the time to leave this 5-star review and for your kind comments about Billy, it is much appreciated. He really does take pride in ensuring he knows everything he can about a property to ensure he can provide exceptional service, and it is great to see this recognised. I am glad we were able to make your first purchase such a positive one and if we can be of assistance in the future, please do not hesitate to get in touch. Regards, Zo Khan, Seymours Woking

5/5

Google

The team from Seymours Woking were very professional and friendly. They kept me informed throughout the process. I wish to make a special mention to Raimonda who was a pleasure to deal with and went the extra mile to make it a seamless process. Many thanks

Carole · 5 August 2024

Agent replied · 26 August 2024

Thank you Carole for taking the time to leave us a review and for your lovely comments on Raimonda. Take care.

5/5

Google

We sold our house through Seymour’s Woking. Ben was our estate agent. He was enthusiastic, friendly and communicative throughout. He gave us good advice. We were very happy with all the staff we dealt with, throughout. Would definitely recommend.

Paul · 17 November 2024

Agent replied · 8 December 2024

Thank you very much Paul for your comments and taking the time to leave us a review.

5/5

Google

Not sure where to start but my experience so far with Seymours in Woking has been absolutely amazing. They are second to none when it comes to all aspects you get with a real estate agent. Tom and Billy was my point of contact during my progress with Seymours and i couldn't ask for any better. Billy and Tom were both empathetic towards me and my partners circumstances when house hunting and were very informative and quick when i had queries. It was like having Google by my side, the whole team really looks after you in all fields and you couldn't get it better anywhere else. Would highly recommend Seymours to anyone out there looking to purchase a property and i hope this review clears any doubts someone out there may and reaffirms the support Seymours will provide when it comes to their journey on property purchasing. Actually requested to keep the high vis jacket Billy provided me when viewing (weird i know) but he was that fantastic that i had to keep a memento!PositiveResponsiveness, Quality, Professionalism, Value

Vy · 27 August 2021

Agent replied

Vy, thank you so much for taking the time to leave this glowing and detailed review, it does mean a lot to the team! I have passed on your feedback, especially to Tom and Billy - they were very grateful! I am so pleased to read how well you were supported along your entire property journey and the experience was so positive you kept a momento! It is amazing to see the impact the team has on their customers, and also how the customers impact on the team themselves, making them want to work that much harder to make things progress smoothly. Thank you once again and if we can be of assistance in the future, please do not hesitate to get in touch. Zo Khan, Seymours, Woking

5/5

Google

Myself and my partner Chris have recently completed on a house through Seymours in Woking. Our Client Relationship Manager was Amy, and she was amazing from start to finish! As first time buyers we had a lot of questions that we would go to Any with, but nothing was too much trouble for her and she was was super helpful and responsive at all times of the day, and helped guide us through the process. Thank you Amy and thank you Seymours!PositiveResponsiveness, Quality, Professionalism

Danielle · 27 August 2021

Agent replied

Danielle, thank you very much for sharing your feedback and for leaving us this 5-star review. We were only too happy to help. If we can be of assistance in the future, please do not hesitate to ask. Zo Khan, Seymours Woking

4/5

Google

I've been pleasantly surprised how easy Seymours have been to deal with, as a tenant having my old house taken on by them for letting, and coincidentally moving from there into a flat rented from them too. Nolan Dark valued and let the old house and I heard good things from my landlord, as well as him being very friendly and on the ball when he came to value it and show people round. Then Tom Cheape was my main contact for the new place, who answered many questions well and moved fast to secure it within a couple of days of first viewing. Rachel Lambert and Amanda White in the moving team were brilliant too, as well as Leanne on the management side helping sort out any moving in queries and repairs. Really a great experience so far.

Greg · 27 August 2021

Agent replied · 30 September 2023

Thank you for taking the time to leave us a 4* rating. We would love to discuss how we could have done better and earned 5* from you. Feel free to give us a call on 01483 757 700.

5/5

Google

We have recently purchased a property through Seymours. Throughout the whole process they provided excellent service. We had the pleasure with working with Ashleigh and Clarissa. We met with Ashleigh a couple of times, he was very friendly and helpful. Clarissa was our Client Relationship Manager. I can not fault the service she provided. She was very helpful and went out of her way to support and progress the transaction as quickly as possible. We received excellent and honest communication from her throughout.PositiveResponsiveness, Quality, Professionalism, Value

P · 27 August 2021

Agent replied

P B, thank you so much for taking the time to write this amazing review! It does make the teams day when they are acknowledged personally. I know how hard both Ashleigh and Clarissa work to ensure their customers are well looked after, so they will be very pleased to read this. Thank you again for the review and please do not hesitate to contact us if we can be of assistance at all in the future. Regards, Zo Khan @ Seymours Woking

5/5

Google

I am a landlord and I have been dealing with Seymours estate agents for the past 10 years. Lisa Athron, Senior Partner, and Jamie Wright, Director, look after the lettings division. Both are professional, sincere, approachable, patient and trustworthy. The team they have developed over the years is a real pleasure to deal with and in my view, they are unrivalled when it comes to customer service. Most recently, I have dealt with Anna Patrick, head of customer care. She is an asset to Seymours and her dedication and willingness to go the extra mile should not go unnoticed. I have dealt with numerous estate agents in areas where Seymours do not have a presence and I can honestly say that if Anna were to look after all my properties, that would make my life a lot easier. She is the epitome of efficiency. Having bought the property through Seymours, I have experience dealing with their sales and letting department. If you are looking for a hassle free estate agent, I highly recommend them. You will not be disappointed! A big thank you to Seymours and especially Anna, Lisa and Jamie for treating everyone like they are the single most important customer. - Z DriverPositiveResponsiveness, Quality, Professionalism, Value

Behram · 27 August 2021

Agent replied

Thank you for the amazing review! We really appreciate it.

5/5

Google

Seymours in Woking were excellent in finding a buyer straight away for my property as soon as it was put onto the market, and at the price that was being asked for. The team in Woking were very professional and friendly, and special thanks must go to Clarissa for being supportive and attentive, and for communicating so well throughout the whole conveyancing process. Would definitely use Seymours again and can highly recommend

Chris · 27 August 2022

Agent replied · 30 September 2023

Thank you for the great feedback Chris! We are delighted you would use our service again, we look forward to working with you in the future!

5/5

Google

A big shout out to Will Harvey! We were having a very frustrating time looking for a pet friendly property and had had a few really cold responses from agents. Finding Will was like finding a will to live again :-) He is a total professional who is also a kind human being able to listen to your needs, understand the stress and then works tirelessly to find you a new home. Highly recommend getting in touch with Seymours Woking and Will because they know their business and work for their clients.

Leila · 9 June 2021

Agent replied

Thanks for the feedback, Leila! We are over the moon that Will was able to find you a pet friendly property and we hope you and your furry friend enjoy your new home.

5/5

Google

We have just purchased a property with Seymour's and Amy Krelle was our client relationship manager. From start to finish the process was excellent and I cannot fault a single thing. Amy was very knowledgeable of the detail, helped us through as first time buyers and was extremely courteous. Specifically, her response time to our many queries was really impressive and the messages were often kind and very well thought out. Overall, from viewing the property to the many parts of finalising the exchange and completion, Seymour's has been excellent at every stage!

Benjamin · 9 June 2021

Agent replied

Hey Benjamin, thank you for leaving us a review, we really appreciate it! We will be sure to pass on the good word to Amy and we are glad she made your experience with us so positive.

1/5

Google

ATTENTION BUYERS: I am very disappointed by the lack of professionalism and 'money-grabbing' mentality this estate agent have shown over the past few months. We have been looking for a property to buy in this time and noted a HUGE disparity in prices for very VERY similar properties valued by Seymours. On the SAME street, with the SAME style houses, are being priced VERY differently - even £50k difference. These houses have been sold literally only a few months apart and there should no difference (or very little difference) in the prices for them. There is no way a house would JUMP in £50-100k in value over a few months (let alone a year). When bringing this up with the agents here, they deny this and dodge questions about recent sales - homes THEY have sold which just haven't appeared on the land registry yet! We have noted these homes appear on the land registry and clearly showing a huge disparity in prices. AS BUYERS, PLEASE BE CAREFUL. You may be getting severely ripped off by greedy vendors who are clearly taking advantage of the stamp duty holiday with unreasonable pricing. Although Seymours are not to blame entirely per se, they should be transparent about houses they have recently sold ON THE SAME STREET so buyers can make informed decisions. This is completely unethical and we wouldn't be surprised if this predicted 'housing crash' does happen eventually because of such behaviour from greedy vendors and estate agents. Homes are not being valued properly and for buyers who have worked hard to save and trying to be fair, this is absolutely ridiculous and no wonder we are seeing such problems in the housing market. PLEASE BE CAREFUL AND ASK (AND HAVE WRITTEN EVIDENCE) FROM ALL ESTATE AGENTS WHETHER HOMES WERE SOLD BY THEM RECENTLY AND CHECK THE LAND REGISTRY FOR THE ACTUAL SELLING PRICE, because you may find they were MUCH LOWER IN PRICE than current so-called valuations. Extremely disappointing from an otherwise reputable estate agent. Please don't take advantage: your current buyers are your FUTURE sellers. We won't forget. Good things about Seymours: they pick up the phone unlike other estate agents in Woking. They are polite, despite the above.

C · 1 May 2021

Agent replied

Thank you very much for your feedback. We naturally take all our clients feedback into account as a business and wanted to ensure we came back to you directly. Seymours Woking represents the very best in estate agency practices. We're human. Sometimes things fall down however we do feel it only fair to point out that we are not responsible for market conditions. Stock is moving at record pace thanks to Government incentives and the increasing need for more space within properties. We feel it's unfair you've marked us 'down' for this - however, recognise that over 700 people have left us positive reviews. We must be doing something right in the area. Both the media and Rightmove have confirmed the market is the busiest we’ve seen in the last 15 years and with the stamp duty holiday the demand has caused an increase in house prices which was inevitable. As an estate we work for our client (the seller) and part of our job is to make sure we are getting them the best price for their property. As you say we always answer the phone and if you'd like to contact us directly we'd be happy to discuss this matter with you.

5/5

Google

I can thoroughly recommend Seymours Estate Agents having recently sold a flat using their services. Amy was my point of contact; she was extremely professional and very responsive. Despite being a protracted process, she showed a lot of patience and dedication to the cause!

Anne · 27 July 2024

Agent replied · 26 August 2024

Thank you very much Anne for taking the time to leave us a 5* review. I am pleased Amy was able to help you with the process. All the best

1/5

Google

ATTENTION BUYERS: I am very disappointed by the lack of professionalism and 'money-grabbing' mentality this estate agent have shown over the past few months. We have been looking for a property to buy in this time and noted a HUGE disparity in prices for very VERY similar properties valued by Seymours. On the SAME street, with the SAME style houses, are being priced VERY differently - even £50k difference. These houses have been sold literally only a few months apart and there should no difference (or very little difference) in the prices for them. There is no way a house would JUMP in £50-100k in value over a few months (let alone a year). When bringing this up with the agents here, they deny this and dodge questions about recent sales - homes THEY have sold which just haven't appeared on the land registry yet! We have noted these homes appear on the land registry and clearly showing a huge disparity in prices. AS BUYERS, PLEASE BE CAREFUL. You may be getting severely ripped off by greedy vendors who are clearly taking advantage of the stamp duty holiday with unreasonable pricing. Although Seymours are not to blame entirely per se, they should be transparent about houses they have recently sold ON THE SAME STREET so buyers can make informed decisions. This is completely unethical and we wouldn't be surprised if this predicted 'housing crash' does happen eventually because of such behaviour from greedy vendors and estate agents. Homes are not being valued properly and for buyers who have worked hard to save and trying to be fair, this is absolutely ridiculous and no wonder we are seeing such problems in the housing market. PLEASE BE CAREFUL AND ASK (AND HAVE WRITTEN EVIDENCE) FROM ALL ESTATE AGENTS WHETHER HOMES WERE SOLD BY THEM RECENTLY AND CHECK THE LAND REGISTRY FOR THE ACTUAL SELLING PRICE, because you may find they were MUCH LOWER IN PRICE than current so-called valuations. Extremely disappointing from an otherwise reputable estate agent. Please don't take advantage: your current buyers are your FUTURE sellers. We won't forget. Good things about Seymours: they pick up the phone unlike other estate agents in Woking. They are polite, despite the above.

C · 14 April 2021

Agent replied

Thank you very much for your feedback. We naturally take all our clients feedback into account as a business and wanted to ensure we came back to you directly. Seymours Woking represents the very best in estate agency practices. We're human. Sometimes things fall down however we do feel it only fair to point out that we are not responsible for market conditions. Stock is moving at record pace thanks to Government incentives and the increasing need for more space within properties. We feel it's unfair you've marked us 'down' for this - however, recognise that over 700 people have left us positive reviews. We must be doing something right in the area. Both the media and Rightmove have confirmed the market is the busiest we’ve seen in the last 15 years and with the stamp duty holiday the demand has caused an increase in house prices which was inevitable. As an estate we work for our client (the seller) and part of our job is to make sure we are getting them the best price for their property. As you say we always answer the phone and if you'd like to contact us directly we'd be happy to discuss this matter with you.

5/5

Google

Seymours This was our second attempt at securing a property through Seymours. With this property Clarissa's weekly chasing of the other parties in the chain towards exchange was of immense support. She was always very prompt and helpful in responding to our queries for which we are thankful. In fact at times Clarissa through her efforts obtained information which even our Conveyancers had not yet obtained and for this we express our sincere thanks. Joe was also very helpful and professional in arranging the viewings and showing us around as well as answering any queries and accommodating any last-minute changes and we would like to thank him for that. With the previous property, It is worth noting that we were gazumped; when carrying out our own checks it appeared that there were potential issues with the title being clear; this was evident when we paid for and download the title from the Land Registry and saw that the named seller on the Memorandum of Sale was not the one holding title but someone whose address was that of a Harvester Pub in Maidenhead. The minute we raised our suspicions to the then previous Customer Relations Manager we were informed that the so called seller had pulled out. As an opportunity for improvement it would be of great service if it is known and clients are informed if a property's so called seller actual holds title or there are issues like potential delays due to probate etc.

Andrew · 7 April 2021

Agent replied

Hey Andrew, thanks for the amazingly detailed review and thank you for the constructive criticism, we will definitely take that on board.

5/5

Google

I'm in the process of buying my first flat and Billy's made it a wonderful experience for a first time buyer. He's been the most helpful person, responding to all my emails and questions in no time and dealing with me going back and forth too many times with the utmost patience and understanding. All with a huge smile on his face. I couldn't speak highly enough of him and would recommend him to anyone and everyone. Thanks Billy.

Stacey · 9 June 2021

Agent replied

Hey Stacey, thanks for taking the time to leave a review! We are over the moon that Billy made your first time buying experience so positive and we hope you enjoy your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Seymours's Google reviewsLeave Seymours a review

Questions about Seymours Woking

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Woking won Platinum.

The Trusted Agent

Is this your office? Claim your page.