Trusted Agent profile · Woking, Surrey
★★★★★
304 reviews across 2 platforms
46 Commercial Way, Woking, Surrey, GU21 6HW
Part of County Property Management, see every office.
County Property Management's office in Woking, Surrey, at 46 Commercial Way, is rated 4.2 out of 5 across 304 reviews on two platforms, including 302 Google reviews rated 4.2.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
5/5
GoogleKate Ostinelli worked wonders and went above and beyond to help me. Thanks Kate.PositiveQuality, Professionalism
Dear Alexander Dunn, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
View AgentsThankfull
I have had two properties with CPM one is now sold by James with great professionalism for which I am very grateful. During the three years of renting I have never been empty, and the day to day care by Elaine has been exemplary. It is so important to choose the right agent and in my case I believe I did. Thank you
4/5
GoogleVery professional. Sarah has been great at keeping me updated and very professional!
Dear Helaynas1, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
1/5
GoogleWorst customer service ever experienced. Once we move in through them, they don’t care about the issues we face. It takes ages for them to respond to anything. …
5/5
GoogleThanks to the letting team and Kate for getting us into a great property. Everything was completed on time and instructions were clear.
Hello Alexandra Stanbridge Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
4/5
GoogleVery professional. Sarah has been great at keeping me updated and very professional!
Dear Helaynas1, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleIt was really amazing to be attended by these people. Very professional and really helpful. They have affordable rates and able to negotiate to suit your situation. Sovan Rai very amazing person who knows customer service.Sovan Rai …
1/5
GoogleQuite a bad experience from a potential seller perspective. We tried to arrange a viewing for a property on sale and we were just refused the opportunity as "there is a potential offer on the table". The property continued to be on and of the market for the next 2 months from our original call. 4 months forward we managed to view with leaders a similar property for which we put an offer on. We had no follow up, no feedback on our offer. We just seen on right move that the property was sold. I phoned the agency and I was promised a follow up call from the sales manager who could explained what happen, that call never came. I wrote an email to try to understand why were were took out from the loop. No reply.
5/5
GoogleAbsolutely delighted with Katy Elsdon's outstanding service! From day one her professionalism and enthusiasm shone through. Katy effortlessly addressed any concerns, ensuring a seamless and stress-free renting experience. Her prompt communication and attention to detail are unmatched, leaving us feeling valued as tenants. Without a doubt, Katy sets the gold standard for excellence in the industry. I can't recommend her enough! Kudos for an exceptional job, and thank you for making our stay truly remarkable! 🌟🏠😊 2 / 2 User Write a review for a property manager. ChatGPT I had the pleasure of working with the property manager, and I must say, they exceeded all my expectations. Their professionalism and responsiveness were top-notch, making the entire leasing process a breeze. They were incredibly knowledgeable about the property and the neighborhood, which was very helpful in making an informed decision. Any concerns or maintenance issues were promptly addressed, and they consistently demonstrated genuine care for their tenants. I felt valued and supported throughout my tenancy. If you're looking for a reliable and attentive property manager, look no further. Highly recommended!
5/5
GoogleGeorgina S in the Woking Lettings team was amazing when leaving my tenancy. She was extremely helpful and a pleasure to deal with. Big thank you to Georgina for making a stressful time easier!
5/5
GoogleLarissa was very efficient when responding to my hot water problem and managed to get a contractor out straight away.
Hello Jess Carter Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
1/5
GoogleTerrible maintenance service support. I recently moved into a flat in woking and apparently there was no heating and hot water in that flat. Upon raising the issue multiple times with leaders property management i did not receive adequate help and support. I am extremely dissatisfied by their sales and maintenance services. Would not recommend them at all
Dear Pratiksha We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleKate Ostinelli was efficient, fast and cooperative. Thank you very much for your help.PositiveResponsiveness, Professionalism, Value
Hi Robert Nagy, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleJames has been very helpful throughout my experience with leaders. Always calling me with updates and responding to emails!
Hi Amy Innes, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleMy partner and I can honestly say that without the work and support from CPM (in particular James) the purchase of our house would never have happened. We had a variety of problems during the purchase, and James' calm and professional guidance and his dialogue with both the Vendor and us made it all possible. Many thanks!
5/5
GoogleSamantha Strong aka Sam has been superb. She has been absolutely fantastic and helped us through out our tenancy. Keep up the great work you do Sam!
5/5
GoogleLarissa Tilley manages the property that I am currently renting and I have found her to be very responsive to all emails and maintainance issues that I have submitted. She gets backs to me very quickly, professionally and resolves any isses I have in a timely manner. So far she has done a great job.PositiveResponsiveness, Professionalism
Dear Amira, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleWe are currently renting a house with leaders and Fin has been great since beginning,very friendly and professional. Thanks
5/5
GoogleMy property manager is Luisa Neto. She has been very professional in solving the issues that arise by providing advices with prompt and efficient replies. …
5/5
GoogleKaty Elsdon, our property manager, has been great to deal with. She has always passed on information in a timely manner, addressed any questions and in the worst cases where there is a fix needed she has been prompt in arranging this and keeping us in the loop of any progress made. Would highly recommend.
Dear Aadam, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleExcellent service provided, with good communication throughout the entire process. Support was provided when required and concerns were acted upon.
Hi Prince, thank you for sharing your positive experience with us! We're delighted to hear how happy you have been with the level of service provided by the team in Woking, communication throughout and support when faced with issues. If there is anything further we can do to assist then please do not hesitate to get in touch as we are happy to help. Kind Regards, Leaders
5/5
GoogleLarissa Hall was extremely professional and diligent when dealing with my request. Great service - thank you.
5/5
GoogleAmazing properties and I would like to say thank you to Kate Ostinelli. Great service.
Hi Muhammad Rabiu, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleKate was fantastic in helping us with our move and would definitely recommend!
Hi, Adam Boggis! Thanks for the great review! All the best, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
County Property Management's Woking office has 304 reviews across two platforms: 302 on Google, 2 on View Agents.
County Property Management Woking is rated 4.2 out of 5 across all 304 reviews, and 4.2 out of 5 on Google from 302 reviews.
County Property Management Woking, 46 Commercial Way, Woking, Surrey, GU21 6HW.
