Every review we hold for the Wirksworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe really like the atmosphere in the shop! Everyone is friendly and knowledgeable and from my first visit we felt that we were in good hands. The team obviously work closely as any one of them was able to answer our questions when the person I dealt with was out of the office. The viewings on the house we were selling and on the one we were buying were all at times that were good for me and were carried in their usual friendly and efficient manner. When we came to 'crunch' time and there were some price negotiations to be done I was very pleased with Coleen's efforts on my behalf. We feel that Grants stuck with us, even helping when there was a bit of a crisis with the removals company. This is the second time we have bought through Grants and if it came to pass that we had to move again, they would without question be our first port of call. Thank you Grants.
Bakewell · 30 August 2023
★★★★★ 5/5
GoogleI cannot speak highly enough of Kerry, Colleen and all the team at Grants.
We purchased a property from them which was a bit of a rollercoaster ride, through no fault of theirs, but they were supportive and helpful the whole way through the process. They went above and beyond to try and get the sale across the line as they understood our situation and helped us to navigate and understand a tricky process. We have dealt with lots of Estate Agents in both London and Derbyshire and Grants are superior in every way, and not like any agent we have dealt with before. They are a super, professional team and if you are looking for an estate agent I wouldn’t even consider looking anywhere else. Thank you Grants for all you did for us, you are absolutely top of your industry!
Laura · 30 August 2023
★★★★★ 5/5
GoogleGrants, a local estate agent to Wirksworth, provided an excellent service, listened to my thoughts and needs. Marketed my house with a range of still and video images and advised if any work or decoration was required to expedite the sale.
I handed over the keys, and agreed for them to do accompanied viewings, (my preference), which they arranged at times convenient to me.
The house sold very quickly, they remained in contact and continued to provide advice until the sale was completed. I would not hesitate to recommend Grants. Truly excellent.
David · 30 August 2023
★★★★★ 5/5
GoogleWe found Colleen, Kerry and the team at Grants in Wirksworth to have been very friendly, helpful and positive throughout the process of purchasing our new house. Many thanks!
Nick · 30 August 2023
★★★★★ 5/5
GoogleSecond time using Grants to sell our property and can’t thank them enough for their quality service. Colleen was a fantastic help and Will did a fantastic job on the photography. Would highly recommend Grants for expertise and professional service.
Graham · 30 August 2022
★★★★★ 5/5
GoogleWhat a refreshing change to deal with an estate agent that is responsive, honest and extremely helpful throughout the buying process all the way to completion. I have moved 4 times in the last 13 years and dealt with many estate agents and Grant’s of Derbyshire are truly a cut above the rest. I wish all estate agents were like Grant’s!PositiveResponsiveness, Professionalism
Tuni · 30 August 2021
Agent replied · 29 August 2024
You've been a pleasure to deal with Tuni, best wishes to you and your parents and we look forward to meeting them when they are in town!
★★★★★ 5/5
GoogleI needed to move back to my own country as soon as possible. I had liaised with a few different agencies and was not getting anywhere. Then I contacted Grants. The team was helpful and before I knew it, I had the keys and had moved in. Jenny, efficiency was key to a smooth move.
Leah · 25 September 2024
★★★★★ 5/5
GoogleThe entire team at Grants are an absolute pleasure to deal with. They negotiated well to get me just over the price I needed for the house and conducted all the viewings for me. They re-sold the house when the first sale fell through due to mortgage market problems and were courteous, friendly and helpful throughout. My main dealings were with Shaun and Kerry, but everyone I spoke to there was amazing. Thank you.
Heather · 30 August 2023
★★★★★ 5/5
Googlerecently sold my beautiful stone cottage at matlock through grants.
The agents were best I have had very helpful, quick to response to questions and certainly recommended them 100% if need estate agent
I was so empress service they go above and beyond to get your property sold nothing to much trouble all staff lovely at grants
A big thank you from me.
Karen · 1 May 2024
★★★★★ 5/5
GoogleFrom the first viewing through to completion, Grants have remained utterly professional. Always on hand to answer questions and queries, nothing has been too much trouble for them.
They were not at all 'pushey' but gently guided us through the process and we are extremely grateful for all of their help.
Highly recommended.
Helen · 25 September 2024
★★★★★ 5/5
GoogleWe bought through Grant’s in 2022. Colleen and Kerry were particularly attentive and helped to push things along when the sale was delayed.
Hayley · 30 August 2023
★★★★★ 5/5
GoogleThis is an estate agency that goes above and beyond what you might normally expect. They provide a personal, personable and professional service and on a personal note supported us through what proved to be a particularly complicated and stressful transaction with empathy and integrity. Can"t recommend highly enough!
Greg · 30 August 2022
Agent replied · 29 August 2024
Thank you Greg, yourself and Jayne have been a pleasure to deal with. Good luck in your new home!
★★★★★ 5/5
GoogleThe service and team at Grants are outstanding. I recently sold my home with them and throughout the entire journey I experienced a professional, friendly and helpful service. Every milestone was explained and nothing was ever too much trouble. I would highly recommend Grants of Derbyshire.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 30 August 2022
Agent replied · 29 August 2024
Thank you Helen, you've been an absolute pleasure to deal with and best of luck for the future!
★★★★★ 5/5
GoogleCannot fault them. All staff were very caring and helpful. Any problems were sorted out promptly , keeping both buyer and seller fully informed.
We would recommend them to anyone thinking of looking for an estate agent in the Wirksworth/Matlock area. As above, good quality and value, professional, friendly, and "on the ball".PositiveResponsiveness, Quality, Professionalism, Value
Jack · 30 August 2021
Agent replied · 29 August 2024
Thank you very much for your kind words, you've both been a pleasure to deal with! Regards, Shaun & The Team @ Grant's
★★★★★ 5/5
GoogleOutstanding personal service in selling our mother’s home from probate valuation to completion. The team could not have done more; they were extremely responsive, efficient and friendly. The property was well marketed and we were kept fully informed throughout the whole process. I warmly recommend them.
Caroline · 25 November 2024
★★★★★ 5/5
GoogleColleen was very personable, encouraging and professional. Every time that I contacted the office I received a warm and efficient response. The service inspired confidence and most importantly delivered what was needed.PositiveProfessionalism
Naomi · 30 August 2022
★★★★★ 5/5
GoogleThis is the second time we have used Grant's to sell a property and both times we have been more than pleased with the outcome. The most recent time has been an absolute pleasure every step of the way. Grant's even found us a rental to move into until our new property was being built. I can't recommend them highly enough. Every member of the staff is a credit the business. Use them - you won't be disappointed!PositiveResponsiveness, Quality, Professionalism, Value
Tony · 30 August 2022
★★★★★ 5/5
GoogleA small but efficient agency. Always at the end of a call. extremely helpful negotiator between vendor and purchaser. Highly recommended.
Maria · 9 September 2025
★★★★★ 5/5
GoogleIf you want a fully professional service whether buying or selling a property I would look no further. We have recently bought a property through Grant's and from the accuracy and honesty of the write up of the property to being there all of the way to completion could not fault their help.PositiveResponsiveness, Professionalism
Mark · 30 August 2021
Agent replied · 29 August 2024
Thank you Mark, it was a pleasure dealing with you, good luck for the future, regards, Shaun
★★★★★ 5/5
GoogleThe staff at Grants have been extremely helpful and personable during the purchase of our new home in Wirksworth. Resolved all our issues and responded quickly whenever we asked for information. We would not hesitate to recommend them to others in the future.
Carolyn · 5 December 2024
★★★★★ 5/5
GoogleExcellent, helpful, nice people & professional. They sold my house very quickly. By far, the best estate agents in the area by miles!!!
Reviewer · 4 August 2025
★★★★★ 1/5
TrustpilotThey just can’t be bothered
I emailed them for a viewing on a property on the day they advertised it in Matlock - didn’t hear for two days - when I followed up it was sold. They couldn’t be bothered letting me know - just ignored meIn a few months when the housing market slows these people will be tasking their ‘highly professional, and ‘customer focused’ staff to ‘ phone every poor sap they ignored in the height of the market to drum up business
Duck · 19 May 2022
★★★★★ 5/5
GoogleHelped us sell our small house. Provided clear advice about setting the price. Found several buyers quickly and helped us decide which offer to accept. Supported us and the buyer during the legal processes to bring the sale to a successful conclusion.PositiveResponsiveness, Quality, Professionalism
Vivienne · 30 August 2022
Agent replied · 29 August 2024
Thank you Vivienne
★★★★★ 5/5
GoogleJust to say a big thank you to Kerry, Shaun and the team for the excellent work they did in the selling of our house. We really appreciated the professional approach in all their dealings.
Karen · 30 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.