Trusted Agent profile · Wirksworth

Grants of Derbyshire Wirksworth reviews

4.9

★★★★★ Excellent

287 reviews across 2 platforms

6 Market Place, Wirksworth, DE4 4ET

Grants of Derbyshire's office in Wirksworth, at 6 Market Place, is rated 4.9 out of 5 across 287 reviews on two platforms, including 284 Google reviews rated 4.9.

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4.9 / 5

284

Reviews on Google

This office

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3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wirksworth office, from every platform, shown as written. First names only.

5/5

Google

Brilliant advice and communication throughout the sales process. Excellent estate agents

Greg · 11 September 2026

5/5

Google

Excellent service, I really cannot recommended them highly enough, as a buyer when they first helped me purchase a property in the Peaks. All the staff have a solid and long standing knowledge of the area, the market, and local services (eg surveyors). They are friendly, attentive to detail and you really feel they have your interest at heart. If I was ever selling (no plans whatsoever, sorry, it’s too nice in the Peaks) I would immediately use their services because I trust they would be proactive to find the right buyer, and the right price. So if you want to buy I’d really recommend you get on Grants mailing list, read their e-magazine, but you had better be quick, the Peaks is a great place to live, and it seems many others also feel the same judging by the market appearing to keep rising.

A · 31 August 2019

5/5

Google

We had the absolute pleasure of buying our house through Grants. From start to finish, Kerry, Colleen and all the team were fantastic - friendly, cheerful and professional at all times. Any information we needed, whether that be solicitor recommendations or information about the house, they provided it very quickly and never made you feel like any question was too hard to answer. They made the entire buying process actually enjoyable rather than stressful (who'd have thought that was possible?!) and we could not be happier with the service they provided. Thank you!PositiveResponsiveness, Quality, Professionalism

Rebecca · 26 October 2022

Agent replied · 25 October 2024

Thank you for your kind review Rebecca, you've been a pleasure to deal with and good luck in your lovely new home!

1/5

Google

Another agent treating buyers as mugs. The property I was interested in was sold during my application for a viewing both they couldn’t be bothered letting me know . Rude, unprofessional and alienates buyers. At some point soon the housing market will crash and agents such as this will be scrabbling around ‘phoning all the people in their contact lists to drum up business Don’t bother Apparently this agent replied to my posting claiming it was ‘spam’ - it wasn’t. The fact that you didn’t have a record of my request is merely further evidence of your incompetence and inability to service potential house buyers. Attacking genuine complainants is the very essence of poor customer understanding. Hopefully your existing and new customers will see that for what it is !!! Shawn I’m so sorry my review was grammatically poor only it perfectly matched your service level - and no, I did not make a mistake Grants of Derbyshire are poor service providers managed by poor quality managers who provide poor quality responses to legitimate customer service issues. And no I won’t be calling you as I have much better things to do Post script - dear Shawn despite your attempts to present my genuine review as ‘spam’ it would appear over 100 people to date have read my review of your nasty business practises and and very amateur attempts to rubbish my opinions. What do you think of them apples eh?

Duck · 30 August 2022

Agent replied · 29 August 2024

Dear Mr Duck, thank you for your reply. I am sorry to dismiss your review so quickly. The grammar, along with 9 of your 11 reviews posted to other companies being "One Star" led me to think that we were dealing with a robot, or troll....clearly this is not the case. It would also appear that you left a 1 Star review for an estate agent in Durham just 5 days ago. Is there a chance that your latest review relates to another agent in Durham, or are you buying properties in Durham & Derbyshire currently? I'd welcome a telephone call from you so that we could discuss your complaint in more detail and try and identify which property you are referring to and then we could perhaps see whether your complaint is reasonable. When you do call, please ask for me personally. Thank you. Shaun Grant. (01629 823008)

5/5

Google

I have rented all over the UK and have never come across an Estate Agents as outstanding as Grants of Derbyshire. They epitomise what an estate agents should be and I just can't  recommend or praise them enough! I had the pleasure of dealing the the exceptional Nicola who went above and beyond to find me a place to rent and I will be eternally grateful. Their high standards and expertise are obvious and the friendliness and professionalism of all the staff you meet leaves such a positive experience of what can be quite a stressful time. Thank you so so much Grants! You're amazing!PositiveResponsiveness, Quality, Professionalism, Value

Katy · 30 August 2022

Agent replied · 29 August 2024

Thank you for your kind review Katy, it's appreciated!

5/5

Google

We had the absolute pleasure of buying our house through Grants. From start to finish, Kerry, Colleen and all the team were fantastic - friendly, cheerful and professional at all times. Any information we needed, whether that be solicitor recommendations or information about the house, they provided it very quickly and never made you feel like any question was too hard to answer. They made the entire buying process actually enjoyable rather than stressful (who'd have thought that was possible?!) and we could not be happier with the service they provided. Thank you!PositiveResponsiveness, Quality, Professionalism

Rebecca · 30 August 2022

Agent replied · 29 August 2024

Thank you for your kind review Rebecca, you've been a pleasure to deal with and good luck in your lovely new home!

5/5

Google

Lovely group of people. It's mine and my partners first time dealing with them and they made our move so much easier and made us feel to calm with the whole process. Colleen and Nicola were very friendly and nothing too much for them. Will use these with any future property adventures.

Yasmin · 30 August 2023

5/5

Google

Thank you to everyone from Grants, especially Nicola who made our move very easy into a rented place. She was there to answer any questions when we needed, very friendly, great customer service! The others in the team were also very friendly and helpful. Compared with other estate agents in the area, Grants seem to go the extra mile and seem much more engaging and more professional with their customers. I would highly recommend Grants to anyone!

Doshinic · 31 August 2019

5/5

Google

The whole team worked with us and supported us right the way from pre-sale advice to completion…with a lot of work following up in between and ensuring that the sale kept on track, whilst keeping us informed along the way. The marketing was really nice, with plenty of photos (returning when we had made a change) and a proper walk-through video. The description was written in collaboration so that we were happy with how the property was described. They were just great.

Jannine · 25 September 2024

5/5

Google

Yet again, we've had a wonderful experience selling with Grants. Shaun's valuation was spot on. Nicola's eye for photography captured the soul of our property and brought in a steady stream of viewings. Nicola did her magic on Friday afternoon and had our house listed by midday on Saturday. Three viewings later we had an offer! Negotiations behind the scenes brought the offer up to a figure we could accept and further viewings that were already booked in were cancelled. The entire team was friendly, professional and effective. We were kept informed at every stage and nothing was ever too much trouble. I highly recommend Grants of Derbyshire for a family feel selling experience!

Russell · 25 September 2024

5/5

Google

Made the sale of the house simple and easy; great communication - clear, prompt and timely; especially when the buyers spotted a problem and I was out of the country. Great team, friendly, understanding and nothing was too much trouble. In an age when there are lots of cheap alternatives it is a refreshing to deal with people who get to know you and your requirements - good old fashioned personal service. Thank you

Kana · 22 December 2024

5/5

Google

I recently sold my home with Grants and they were excellent from start to finish. They took fantastic photos, organised the viewings and carried out some of them with kindness and care. Then during the sale process they were very supportive and the communication was great! Thank you so much to the Grants team - you made selling my house a better experience. I would definitely use Grants again and would fully recommend!

Charlotte · 29 December 2024

5/5

Google

Thank you to everyone from Grants, especially Nicola who made our move very easy into a rented place. She was there to answer any questions when we needed, very friendly, great customer service! The others in the team were also very friendly and helpful. Compared with other estate agents in the area, Grants seem to go the extra mile and seem much more engaging and more professional with their customers. I would highly recommend Grants to anyone!

Mr · 11 December 2018

5/5

Google

We had courteous, prompt and efficient service from all at Grants

Jean · 11 November 2025

Agent replied · 11 October 2026

Thank you for your lovely five-star review Jean and for putting your faith in us as your sales agent.

5/5

Google

Grants of Derbyshire were great! They were so pleasant & helpful…nothing was a problem. I have to say buying with them was a smooth & pleasurable process! Thank you to all in the office! You made buying my home a pleasant memory. 🙏 Sherry xx …

Sherry · 30 August 2023

5/5

Google

The team at Grants have been absolutely wonderful and I cannot recommend them highly enough. They have gone above and beyond from the start of the process to our recent move. They seemed so genuinely happy for us and helped to keep me sane during a tricky move. They are professional and always there on the end of a phone. Not only this but they helped chase solictors and other parties ensuring things kept moving at all time. Thank you so much for everything :)PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 30 August 2021

Agent replied · 29 August 2024

We got there in the end Lucy! Best of luck in your new home!

5/5

Google

Would highly recommend using Grants. Their service was second to none, they were very supportive during both our sale and purchase of a new home. They understood our needs and our wishes and worked tirelessly to find the right buyers for our house and then our beautiful new home. They answered queries with speed and nothing was too much hassle. Very grateful for all they did as it was a hectic time and could have been much more stressful. Thank you!PositiveResponsiveness, Professionalism

Pippa · 30 August 2021

Agent replied · 29 August 2024

Thank you Pippa and best wishes to you and Jon in your new home!

5/5

Google

During 2020 I have sold a house, bought a house, and rented a house through Grants and they have supported me in a professional and courteous manner throughout. The level of service from Jacqui during my sale was exemplary and her attention to detail was superb, Shaun provided a responsive and assistive service throughout my purchase and Kerry and the in house team supported and helped me in a proactive way to secure a rental. It has been a pleasure dealing with the whole team at Grants and I would recommend their services without hesitation.PositiveResponsiveness, Professionalism

Dandelion · 30 August 2021

Agent replied · 29 August 2024

Thank you for your review Lisa and good luck with your renovations!

5/5

Google

We were very happy with the service given by Grants Estate Agents, they were always professional but also very friendly, responsive and unfailingly patient with us over the long period it took us to find a house. They helped us to get a good price for our house and also to find and secure our new property. We believe the fees were well worth paying as we got a fair and honest valuation and the services of a local agent with valuable local knowledge and experience. We got to know the staff at Grants well and they were helpful and personally caring which was important to us at a stressful time. We highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Heather · 30 August 2021

Agent replied · 29 August 2024

Thank you Heather & Roger, we're all so pleased for you both. Best of luck in your new home!

5/5

Google

Excellent company, highly recommend 5"

Tim · 11 December 2025

Agent replied · 11 October 2026

Thank you so much Tim, it was a pleasure supporting you with your purchase!

5/5

Google

I recently sold a property in Wirksworth. The team at Grants could not have been more helpful. It is a local firm with a really impressive local knowledge. Shaun gave excellent advice on the local market. My main contact in the sale of the property was Colleen who took a lot of care with the potential buyers and is a really fantastic person. Once the sale was agreed, Kerry took over the transaction and was extremely helpful and effective. I mostly interacted with these three people but the whole Grants team was very helpful and on-the-ball. I strongly recommend using this local, family-owned firm, if you need to buy or sell property in Derbyshire.

David · 31 May 2024

5/5

Google

Having now both purchased and sold our home through Grants I can testify to all the positive reviews rightly posted about them. From start to finish they were attentive to our wishes and requests, extremely prompt in responding to enquiries and messages, thorough and supportive in the service they provided and professional and friendly in all their dealings with not only us but all the other parties involved. They were able to help us secure what we wished to achieve regarding the value of our property by sensitive but realistic marketing, no hyperbole but honest and genuine. They even assisted in the purchase of the property we were moving on to. Above and beyond what would be expected. So a fully merited five star review. Thank you Grants. Your humour, helpfulness and professionalism will be much remembered.

Peter · 31 May 2024

5/5

Google

Grants communication was excellent and they worked hard for both the vendor and ourselves to ensure completion was achieved in a timely fashion. They have also provided us with very useful contacts in the area. Having moved over 6 times, they are the best estate agents we have ever dealt with and we cannot rate them highly enough.

Corinne · 19 April 2025

5/5

Google

Just used grants to rent my new property from viewing to getting the keys was the smoothest of processes, helpful and very efficient service, always happy to help, Emily is a great asset to the office very professional and responsive to all enquiries

Martin · 30 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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