5/5
GoogleWe had a fantastic first buying experience with Grants. A friendly team who are always willing to help, they made the process of buying our first home straightforward and much less daunting! Thank you Colleen, Nicola, Jenny and Megan!
Trusted Agent profile · Wirksworth
Grants of Derbyshire Wirksworth reviews
★★★★★
287 reviews across 2 platforms
6 Market Place, Wirksworth, DE4 4ET
Grants of Derbyshire's office in Wirksworth, at 6 Market Place, is rated 4.9 out of 5 across 287 reviews on two platforms, including 284 Google reviews rated 4.9.
Reviews
Every review we hold for the Wirksworth office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic service from Grants during the purchase of our new home. Right from the offset we were kept informed and updated of every part of the process. Our emails were answered promptly and the staff pushed the sale through by being pro-active and keeping things moving. A big thanks to Kerry and the rest of the team....Helpful, friendly, polite and hard working. Would recommend to others looking for a good reliable estate agent for a house move.
Agent replied · 29 August 2024
Thanks Steve, it was a pleasure dealing with you...good luck in your new home!
5/5
GoogleSuper helpful and proactive estate agents.. 😁 …
Agent replied · 11 October 2026
Thank you so much Amanda!
5/5
GoogleWould like to say a huge thankyou!! To grants of Derbyshire !!! to kerry grant especially and the team who were there for us every step of the Way during the sale of our house in springwood gardens belper. Their professionalism and attention at all times where second to none and kerry Emily or Colleen were on the end of the phone whenever I had any questions. I had no idea when starting on this journey of moving house, the input they gave us to make sure everything went smoothly. We are now finally moved and can't recommend enough Grants of Derbyshire the best of all Estate Agents in Derbyshire. Thankyou all x helen & zak Lalani
5/5
GoogleGreat estate to deal with. Personal service with a lovely team. They dealt with everything for me from start to finish and were really easy to get hold of and always kept me updated throughout, highly recommended
Agent replied · 16 April 2026
Thank you so much for your lovely review Brett, it was a pleasure helping you sell your beautiful property in Winster. Thank you for choosing us as your agent.
5/5
GoogleI recently obtained a rental through Grants of Derbyshire. They were absolutely excellent from the very start. The person who completed the viewing was extremely polite and friendly. I dealt with Colleen in the lettings department and she was absolutely superb. Very amicable and explained things clearly. She took an interest in my personal situation and seemed generally interested in getting the best result for me. Finalising my move was also very simple and I was given a lot of guidance along the way. Their friendliness and professionalism was 5 star and I’d recommend them to anyone!
5/5
GoogleFrom the first time we entered Grants they have been superb communicators, professional and good fun. We had a very long protracted sale due to a very long chain which often felt like it would never end! However, Grants and particularly Colleen and Kerry kept us going with regular updates and amazing liaising with our solicitor and us. Anyone wanting to sell "go to Grants of Wirksworth". Now we are buying through them and it is the same positive feeling. They understand the importance of regular communication a rare skill in this day and age!
5/5
GoogleShaun and his team have been managing our rental property for the past 10 years. They are a knowledgeable, professional and friendly team that have helped ensure the property has been tenanted throughout. Owning a property from a distance can be complicated and stressful at times but the Grants service simplified and assured through some of those difficult times. More recently the team sold the property. Within two days of marketing we accepted an above asking price offer and completed just a few weeks ago. It’s the end of an era now we have move to Derbyshire permanently - but I would definitely recommend Grants if you have a property to either sell or rent.
5/5
GoogleBrilliant service from start to finish. Colleen took some really great photos whilst we were looking for onward property to buy, once we did I notified Grants and they completed the particulars and posted the cottage on line the same afternoon! There was a lot of interest, and just 8 days later I accepted an offer. All of the staff have been fantastic throughout the sale process. I would definitely recommend Grants for their care, attention to detail and support.
5/5
GoogleWe had absolutely fantastic service from Grant’s. Colleen was so lovely, a pleasure to chat to, and I cannot appreciate her assistance more. They were always quick to respond and clear with what the next steps were. We have just moved in to our dream home in our dream location, and Grant’s was everything we would have hoped for - and cemented the notion that we were making the right choice! If you are looking for brilliant service, wonderful conversations and a smooth move into or out of your home, Grant’s will no doubt be your best choice. Thank you all for your 5 star help!
5/5
GoogleFrom the beginning, we have received an outstanding service from Grant's. Sean treated me with compassion and respect when I first walked into their office, pretty desperate to find a new (rental) home. Very quickly Nicola found us some great options and went above and beyond to ensure that we secured viewings. Since moving into our house, customer service from Nicola has been fantastic and any house maintenance issues have been quickly resolved with no fuss. Grant's liaise well between us and the landlords. We are always greeted with a smile whenever we have queries. Thank you!
5/5
GoogleGreat service from all the team at Grants. They made the sale of my Aunt’s property very easy, with efficient service and excellent communication throughout. Would definitely recommend!
Agent replied · 11 October 2026
Thank you Cathy, it was our pleasure! We are so glad you were happy with our services. Thank you for the lovely review.
5/5
GoogleI would not hesitate to recommend Grants, as I could not have been more pleased with the services provided by them. Valuation, preparation of the sale brochure, online marketing, the showing of the property to prospective buyers, at no additional fee, in my absence and providing access for the buyer’s surveys and finally closing the sale and chasing up people. All the above where handled in a professional, courteous and timely manner. In addition, their fees are competitive and presented in a very clear and easy to understand manner
5/5
GoogleColleen and her team at Grants were amazing and made the buying process much easier. Her company was very responsive to the queries we raised and were always keen to help. Can't recommend them enough.
5/5
GoogleI highly recommend Grant's. They're such genuine and friendly people who are quick to respond and very supportive every step of the way of the process. We couldn't have asked for better estate agents in helping us move into our first rental - we are so grateful to them and hope everyone considers using Grant's 🥰 …
5/5
GoogleOn selling our property in Wirksworth, all members of the Grants team we dealt with were friendly, efficient, professional and really went out their way to help us. All this resulted in a quick sale that went smoothly. Highly recommended.
5/5
GoogleAn absolutely incredible estate agents where nothing is too much trouble. They go above and beyond to make every aspect of your property sale go as smoothly as possible. Colleen was exceptional in her support and communication. We have moved several times and Grants are by far and away the very best estate agents we have ever dealt with.
5/5
GoogleHave had dealings with Grants of Derbyshire twice now, once when buying and now selling and cannot thank them enough for making the whole process straightforward and relatively pain free. The video on the selling one was first class! Thanks to Shaun, Colleen, Kerry and Nicola for all your help. Sue and LesPositiveQuality, Professionalism
Agent replied · 29 August 2024
Thank you Les, you both were a pleasure to deal with! Hope all is well in your new home!
5/5
GoogleCouldn’t ask for an easier way to start renting. All the staff at Grants made our renting process as smooth as possible and were always there whenever we rang to help answer any questions.
Agent replied · 11 October 2026
Millie, it was our pleasure helping you secure your rental property. We hope you have settled in really well.
5/5
GoogleWe have dealt with Grants for some years as our letting agents. When we decided to sell our property they were our first choice. Throughout the selling process they kept us up to date and liased with the solicitors. Viewing was difficult with social distancing and a tenant in situ. Sold sucessfully.PositiveResponsiveness, Professionalism
Agent replied · 29 August 2024
Thank you Tim, your comments are appreciated.
5/5
GoogleExcellent service throughout, from the initial valuation to the completion of the sale of our house. All the staff at Grant’s were always very friendly and helpful and we would highly recommend them.
Agent replied · 11 October 2026
Thank you for such a lovely five star review Christopher & thank you for choosing us as your agent. It was a pleasure helping you sell your property in Wirksworth and we're wishing you all the best for the future!
3/5
GoogleThe sale of our house, after falling through the first time, was part of a quite lengthy chain. My overwhelming feeling is throughout the 9 months it took to sell the house, communication could have been better and possibly the first purchaser may not have fallen through. I seemed to deal with different people in the office, which didn't give me the feeling of consistency. Frustratingly, I had better communication from the estate agent of the house we were buying. That said, in the end, our house was sold in a difficult market.
Agent replied · 29 August 2024
Thanks for your review Kevin. It's perhaps unrealistic for us to hope for 5 star reviews from all of our clients but we were surprised to only be awarded 3 stars by you. I have responded directly to you, but for the sake of anyone reading and considering using Grant's of Derbyshire, I think it's important to clarify a few points. It actually took us just over 9 weeks to agree a sale on your property. Your intention at this point was to buy an empty property, which was the top of the chain. However, 6 weeks into the sale of your property you withdrew from your initial purchase due to a concerning survey. The property that you chose to purchase instead had an incomplete chain and sadly, 2 months after agreeing your sale, we reached a point where your buyer was ready to proceed with the purchase of your property but the upward chain was still not complete. We kept your buyer updated throughout this period and liaised with the agents above, but sadly, as there was no end in sight for your buyers, they started viewing other properties and ultimately found one that was more suitable for them and with no upward chain, so withdrew from the purchase of your house. It's fair to say that I spoke to you & emailed you on numerous occasions throughout this period, stressing that your buyer needed to complete before Christmas and asking you to consider breaking the chain in order to retain your buyers but you were unwilling to do so (despite being offered a very good rental opportunity by the person you were buying from, which I'd liaised with the upward agent to secure). When, almost inevitably, your sale fell through, I immediately contacted other parties who had viewed your house before, arranged a second viewing for the following day and we accepted an offer from a new buyer just 1 week later. The lower chain broke down during the subsequent months yet despite this and the fact that the chain contained 7 properties, exchange was achieved roughly 3 months after the offer was accepted from your second buyer. Throughout this time, I liaised continuously with the other agents in the chain (I agree, by the way, that Helen at Leightons was also fantastic!) and I really don't think there's anything we could have done differently to prevent your initial sale falling through (though some flexibility from yourself would undoubtedly have saved it). I'm surprised by your comment about lack of consistency due to dealing with different people in the office, but inevitably there'll be occasions when a member of staff is off, or out at another appointment and when that happens we'll try our best to ensure we assist our customers in the meantime. We're a very small team, and I'm not aware of this impacting negatively on your sale in any way, but I have noted your comment. Nevertheless, we wish you all the best in your new home. Kind regards, Kerry
5/5
GoogleGrants of Derbyshire were helpful and professional going above and beyond through all parts of the renting process. They’ve continued to look after me since I moved in too. Highly recommend then!
Agent replied · 11 October 2026
So grateful for your fantastic five star review Alena! We're so glad you've settled into your new rental property & you know where we are if/when you need us!
5/5
GoogleSo very happy with Grants. We dealt with Colleen to start with and then later with Kerry. Both were absolutely brilliant, so friendly, nothing was too much trouble and so hard working. They really kept us informed, way more so than our solicitors. I would definitely recommend them!
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