Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI worked with Sara Dickens from the Winsford branch for the purchase of my house. From the moment I spoke to her she has shown such a personal interest in my new home for my family. Connecting myself and the house owner to make this so much more than just a house purchase.
She has been interested, personal, upbeat and could not have done anything more.
I would HIGHLY RECOMMEND this lady to anyone who is purchasing or selling a house as she rocks 👏
Hayley · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sarah. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI would just like to take a few moments to recognise Sara Dickens for her excellent support over the last few months in relation to the proposed sale of my property. It’s been a challenging few months with current market conditions but Sara has used her expert local knowledge to sell my property in the best light to potential buyers. Being familiar with the property layout and future potential development opportunities, I believe Sara has helped to show my buyer exactly what the property has to offer. Sara has been in the same page in terms of reality, has great support and provided constant and honest feedback throughout. Fingers crossed all will be completed soon and you will have another satisfied customer. I must also recognise Tresa Harris and Patricia Rigby who have also been great support over this eventful journey from my aborted sale to the present day sale. THANKYOU for keeping me sane…
Keep up the great work ladies…
Regards,
Kev.
Kev · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleWe met with Tresa at a property for a viewing. She was very professional but in a friendly manner. Tresa did not “rush” us at all during our appointment and was not intrusive - she just provided us with answers to any questions. We enquired about the solar panels at the property. Tresa wasn’t sure about the contract. However, we made another appointment for a second viewing & Tresa (as promised) obtained all the information we asked for.
Tresa made both our viewings pleasant experiences. At our second viewing, Tresa had a young colleague with her for training purposes - Tresa we thought was very patient and informative whilst showing the young lady “the ropes”.
Cathy · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI had the pleasure of dealing with Tresa from BJB Winsford Branch. 'Under Offer' and eager for a same day viewing which Tresa managed to arrange promptly with the vendor. Follow up calls and emails. Offer submitted following day and subsequent negotiations until both parties agreed a price. All dealt with professionally and in a courteous and friendly manner. No long wait for response to offers. Sale agreed in a morning. Thank you Tresa for all your help. Here's to a smooth sale transaction.
Isabel · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleButters John Bee are selling my Mum’s home for her. They’ve provided a great and friendly service and sold her home really quickly. Sara Dickens was my Mum’s main contact and her kindness in what is quite an anxious time was above and beyond what we would have expected. Nothing was too much trouble. I would not hesitating in recommending them to others especially if you have a parent who is moving and is a little worried about the upheaval of moving. A very professional, efficient service with fab staff. Thank you!
Lisa · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sarah. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleTresa Harris was extremely helpful, from the first telephone conversation she listened to our requirements and was very helpful with her knowledge on the local area. Tresa was very professional and fast to respond to our requested viewings. All appointments were followed up via text and email messages.
Butters John Bee should be very proud to have a very professional and friendly person like Tresa at their business.
Can’t wait for viewings and hopefully secure a property as I am sure the service will be excellent.
DAWN · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSo far so good
I’m still on the market looking for a house to purchase and so far bib haven’t made me feel like I’m getting a hard sale. Especially Sophie at Winsford who I’ve met a few times now and has gone out of her way to arrange block viewings for me as I don’t live close by and also the other day I couldn’t make a appointment so she went anyway for the appointment and made some videos of the property which I’ll be viewing this week. Big up Sophie! Best agent I’ve dealt with
Vikram · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotSelling a house can be incredibly…
Selling a house can be incredibly stressful, but Amy made the entire experience so much easier for us from start to finish.
Mrs · 4 August 2026
★★★★★ 1/5
TrustpilotAs a buyer they are a complete…
As a buyer they are a complete nightmare CREWE branch. Try to get an appointment and they want you to wait 2 weeks till they can get all interested parties to do block viewings one would assume to start a bidding war. Do the sellers know they use these tactics? What do you have to do to buy a house through them? I have seen several properties that I know would suit but cant view. Same 2 years ago when both my daughter and I were moving to the area and buying separate properties. Constant obstacles to prevent viewing. Same now that I unfortunately need to move again. I dread seeing a property come on the market with BJB .No point in trying to explain away your AWUL SERVICE. So, after waiting the 2 weeks I arrive at the property at the appointed time and no Estate Agent. So, I phone the office and get transferred to an INDIAN CALL CENTRE who tells me to stay put the agent is. on their way. He will call the agent now and to stay till the agent calls me. Well, we waited 30 minutes and left having wasted the whole morning planning around this appointment. One week on, still waiting for phone call.So, PAUL ROSCOE, if your commitment is to your sellers you are doing them a great DISSERVICE if a committed buyer cannot get to view their property. And you provide a free service to buyers????? What service. There is no service. No matter, I will contact sellers directly from now on to let them know how you DONT sell their property. As a buyer, do you think I can continually wait around for weeks on end whilst you try to create a budding frenzy.. Not a chance. Such a pity that people dont sell their homes every day so they have no idea what a trap they are falling into when they sign up for your awful service.
Boo · 10 June 2023
Agent replied · 12 June 2024
While we always do our best to accommodate buyers requested viewing times. On occasion we have vendors who prefer to have all their viewings take place at the same time to reduce disruption to their lives. Some vendors also prefer us to generate maximum interest in their property so they have a good sense of the appetite for their home and they achieve the best value. As an estate agent we work for our vendors to do the best by them. We provide a free service to buyers to help with their property search but our responsibility lies firmly with our vendors. If you wish to get in touch and discuss the specifics of your case please contact me directly. Paul Roscoe, Area Partner (Crewe)- PaulRoscoe@bjbmail.com
★★★★★ 5/5
TrustpilotBJB Winsford
I recently had the pleasure of working with Pat and the rest of the team at Butters John Bee Winsford, and I couldn't be happier with the service they provided. From the moment I got in touch with them, I was met with professionalism, attentiveness, and a genuine desire to help me find the perfect house. I am delighted to write this review and express my gratitude for their outstanding assistance.Pat, has been an exceptional agent and helped me with the purchase from start to finish. The team’s knowledge of the local housing market was extensive, and they listened attentively to my requirements, making sure they understood my needs and preferences. They were patient with my questions and concerns, always providing honest and insightful answers. I truly felt that they had my best interests at heart throughout the entire process.The entire team at Butters John Bee worked seamlessly to ensure a smooth experience. They were quick to respond to my inquiries, provided regular updates on new listings, and promptly scheduled viewings that aligned with my busy schedule. Their dedication and commitment were evident in every interaction, making the house-hunting process enjoyable and stress-free. When it came time to negotiate and finalize the purchase, Pat and the team demonstrated excellent negotiation skills, ensuring that I secured a fair deal. Thanks for helping me find my first home.
Shel · 6 June 2023
Agent replied · 12 June 2024
Thank you for your kind review for Pat. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI met Sara Dickens for the first time today and she explained the procedure of selling your home in great detail. Sara also provided details of similar properties so that we gained an idea of the value of my Auntie's house. She was a great help.
Patricia Rigby was also the greatest of help in arranging my meeting with Sara Dickens.
Crystal83 · 26 July 2024
Agent replied · 25 August 2024
Thank you for your kind review for Sara & Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleHighly recommend Loved meeting Sarah Dickens from butters John bee estate agents was made to feel very comfortable with Sarah she was very friendly professional and polite very easy to talk to want to ask questions she was there with answers what else can we say except 5***** from us
Julie · 8 January 2025
Agent replied · 22 January 2025
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSara Dickens came to see us to put our house on the market and she was so lovely. Explained everything in detail, put our mind at rest about everything, very thorough. She has taken some fantastic photos of our house and I know she will do her utmost to sell it asap. Thank you Sara. 👍🏻💕 …
Jane · 22 September 2024
Agent replied · 22 October 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleFantastic service Sophie was our main point of contact, alway returned calls , went above and beyond to get our house sold . Very friendly and approachable with good knowledge of the industry. Pat and Sarah included in viewing and video of our house and available to offer advice when required. Fantastic team would recommend.
Debbie · 15 October 2024
Agent replied · 22 October 2024
Thank you for your kind review for Sophie, Pat and Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleWe viewed 2 properties in Winsford, back to back. Teresa Harris was our estate agent and she did a fantastic job. Not only was she well informed and personable but she also made the process extremely straightforward and did everything she could to allow us to see the properties when it best suited us. If every estate agent was of the same calibre as Teresa, viewing properties would be an absolute breeze!
Thank you Teresa 😁
Joshua · 25 July 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleWe have been liaising with Patricia Rigby for about 2 weeks, at the Winsford branch and wow her commitment to providing us with all possible options, her enthusiasm and advice has been key for us in thr process of finding our first home. If you are looking for a reliable, friendly and honest estate agent go with Patricia at John Bee. Thank you Patricia for everything.
Kevin · 20 February 2024
Agent replied · 19 June 2024
Thank you for your kind review for Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotQuick Response to an emergency by Claire Jinx
On the 22 December 2022 I was telehoned to be informed that the property that I Let in Shavington Cheshire had suffered from flooding due to a burst water pipe.Claire Jinx has been most helpful in arranging help at the property, liasing with contractors,liasing with the insurance company and Cheshire East Council. Considering this was taking place over the Christmas / New Year period. I have been most grateful for this assistance especially as I live 200 miles away in Devon and cannot just "hop in the car and pop round the corner "Many thanks Claire,David Killer
David · 10 February 2023
Agent replied · 12 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleHad a great experience viewing houses with Butters John Bee, they were able to set up the three viewings I wanted at very short notice. Caitlin made the whole viewing experience enjoyable, with good insights, a friendly manner and much needed gentle nudging to keep on time. Thank you!
Nick · 2 December 2024
Agent replied · 9 December 2024
Thank you for your kind review for Caitlin. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotValuation
I contacted butters John bee for a valuation for probate purposes and I spoke to a very nice man called Ryan Cheetham this morning 30/09/2024 and true to his word Ryan said he would email me a letter with the valuation which he did in the same afternoon thank you Ryan very impressed
Susan · 30 September 2024
Agent replied · 23 October 2024
Thank you for leaving this kind review for Ryan, . BJB Newcastle Sales Team
★★★★★ 5/5
GoogleSara was very friendly, professional and had prepared well for the first sales meeting . Their information given was helpful and informative.
The service provided by Patricia Rigby and the support staff during the selling process has been friendly, professional and accurate at all times. They made the process of selling the property easy and trouble free.
Anthony · 26 July 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSarah was very helpful and give me some clear information about if I was to sell my property and things that could help me on selling it she listened to everything that I had to say and all my questions on what I wanted to know I would recommend her she was so helpful thanks Sarah Dickens
Wendy · 26 July 2024
Agent replied · 25 August 2024
Thank you for your kind review for Sara Dickens. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleBoth Sara and Lauren have been fantastic! When we were shown us around a property by Sara, We found her to be knowledgeable, approachable and very welcoming. She gave us plenty of time to have a look around the property at our own pace.
Any questions/queries we had, both Sara and Lauren were quick to respond and were very friendly on the phone.
Overall we've had a very positive experience with BJB - Highly recommended!
William · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI have been dealing with both Lauren and Theresa at BJB, Winsford over the past couple of weeks in finding myself a property to purchase. Both these ladies are very attentive to your needs and I can not praise them enough for all the help and support I have received from them. Thank you ladies, I will defo be recommending your agent to others x
7mnths ago
I recently had a viewing with Patricia Rigby at BJB and I can honestly say what a pleasant experience it was. Patricia had great knowledge of the property and also took the time to chat to us about our needs. Patricia has also arranged an appointment for me with a mortgage advisor to hopefully widen my options and I’ve been receiving emails and text msgs when new properties are coming into the market - it seems that Patricia and the team at BJB can’t do enough for you. Thank you
Amanda · 12 January 2023
Agent replied · 11 January 2025
Lauren Ellison (Sales Winsford)
★★★★★ 5/5
TrustpilotRecognition of professionalism
To whom it may concern, I wish to recognise the professionalism of Megan Pugh in managing the letting requirements a new tenancy for an apartment owned by me in Leek, Staffordshire. Megan's commitment and methodical approach was evident from the outset and her efforts provided me a level of confidence that matters were being handled in a meaningful and effective manner. I would have no hesitation in recommending Megan and her colleagues to other property owners.
Peter · 15 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.