Chancellors Maidenhead reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

My interactions during my search for a…

My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.

Jeune · 19 December 2025

★★★★★ 5/5

Trustpilot

Venus

Ms. Olivia Hesson is very helpful.

Mrs · 22 October 2025

★★★★★ 5/5

Google

I recently had John McLaughlin(Lettings) and Emma from Sales visit me to advice regarding Selling or letting my current property. Both John and Emma were very thorough in their research, and gave very credible assessment and advice on the best way forward. Looking forward to working with them.

Vidhya · 28 March 2024

★★★★★ 5/5

Google

The Maidenhead Chancellors lettings team - specifically Maurice and Scott, have been absolutely fantastic throughout the entire process of my partner and I'd move. From clear communication at the initial viewings, to a streamlined application process, and finally actually getting us into the property! They have been on the ball consistently, and always quick to reply to any queries and problems we encountered. We're especially grateful given that we were moving so close to Christmas - when things can get a little stressy! But wasn't the case with Chancellors. So far, very very happy with the service that the lettings team have provided for us. Just hoping that the property management team are as efficient and friendly!

Evie · 20 December 2024

★★★★★ 5/5

Google

Worked with Farid Iddi as a guarantor on a tenancy agreement, despite challenges with the Lettings Hub portal in uploading the required documents, Farid was helpful, proactive and went over and above in his endeavours & communications between Chancellors, Lettings Hub & myself to ensure a smooth and seamless completion and hand over of keys.

Sam · 25 October 2023

★★★★★ 5/5

Google

I was there recently and met Senior Lettings Manager, Maurice, that was my first time to meet him personally. I have been talking to him over the phone so many times, he's very professional, helpful, patience, friendly and hardworking. Sometimes, I received his email around seven o'clock to keep you updated. As a landlord, I am very pleased that he and his team are helping me. Honestly, he's not only doing the job as a Senior Lettings Manager, no matter what you ask about the property, he'll try his best to help. Well, you can say that's his work, but he is doing his work very seriously, that's why he deserves five stars.

Terry · 19 December 2024

★★★★★ 5/5

Trustpilot

We were looked after by Jamie woodland…

We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend

Mark · 1 October 2026

★★★★★ 5/5

Google

Maurice was fantastic in helping me find a flat. He was very supportive throughout the process and always quick to respond to any questions I had. His prompt communication and assistance made everything much easier.

Mariana · 20 October 2024

★★★★★ 5/5

Trustpilot

I really liked this property

I really liked this property, it made me feel great. The staff were nice and kind to me. And especially Hannah Patterson - Davey! Thank you!

Elena · 22 January 2026

★★★★★ 5/5

Trustpilot

First time buyer

As a single, first time buyer - Callum was incredible when showing me the flat I bought, and helping through the process too. Couldn’t recommend enough!

Lauren · 22 January 2026

★★★★★ 4/5

Trustpilot

Frankie is a great manager.

Following my move, I had the pleasure to be in contact with Frankie, the property manager. Dispite several technical issues I found in the property she was promply available to arrange all the works that needed to be done at the property.

AD · 22 January 2026

★★★★★ 5/5

Google

Having recently successfully advertised a property through Chancellors, would like to highlight what a thorough and professional service the team there, especially John, have provided throughout the whole process. He kept us updated at every stage, giving advice when needed, and all done with a very efficient and user-friendly approach. Highly recommended.

Colin · 25 October 2023

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with chancellor agent Olivia, Any questions I had were answered promptly and clearly, thank you

Hemanth · 16 June 2026

★★★★★ 5/5

Google

Shannon was wonderful during my viewing, very enthusiastic and informative. Showed me round and talked me through the whole house and has been responsive since but not pushy- which I really value!

Maisie · 17 October 2024

★★★★★ 1/5

Google

Victoria at this branch has contacted me relentlessly - virtually to the point of harassment. Even after I've told her multiple times in the past not to ever contact me again, the calls continue. These people are like a dog with a bone. As soon as they got my details they will *not* stop emailing and phoning me about letting my property through them. Their internal systems are a disaster. Plenty of good estate agents out there. Would avoid Chancellors, and in particular Victoria, at all costs.

Joshua · 26 October 2018

★★★★★ 5/5

Trustpilot

So far I have been having a good…

So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.

Ms · 18 March 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Jamie Woodman - Chancellors Property Manager.

I had a great experience with Chancellors. The service was professional, efficient, and communication was always clear and helpful.

Mr · 18 June 2026

★★★★★ 5/5

Google

Dear Harry, I wanted to take a moment to express my sincere gratitude for all your assistance in organizing the property viewings and guiding me through the search process. Your professionalism, knowledge of the Maidenhead market, and commitment to helping me find the perfect home were truly exceptional. Your guidance made a potentially stressful process much easier and more enjoyable. I especially appreciated your attention to detail and your patience in answering all my questions. It's clear that you are passionate about your work, and that passion translates into outstanding service. Thank you again for all your hard work. Best Regards, Sushil

Sushil · 24 September 2024

★★★★★ 5/5

Trustpilot

Absolutely outstanding from start to…

Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.

Mr · 18 May 2026

★★★★★ 5/5

Google

Shannon Lombard has been particularly proactive in processing the sale of our home and also helping us with our onward search. She is very professional but is also a very pleasant person to deal with.

Sam · 26 July 2024

★★★★★ 5/5

Trustpilot

Smooth and Professional Tenancy Renewal

I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!

Geanina · 21 October 2025

★★★★★ 1/5

Google

Cheats. That is the only way to describe these estate agents, as cheats. My 84 year old mother who was selling her property with Chancellors was advised by Portia, the estate agent, that an offer was accepted on her house but the potential buyers could not proceed any further, until my mother found another house to buy. When my mother did find another property to buy via Ewe Move estate agents, who subsequently rang Portia at Chancellors to let her know, literally minutes later, Portia rang myself to let me know that the potential buyer for my mothers property had pulled out because they did not want to be part of a chain, even though they knew from December 2022 when they put the offer in, that we were in a chain. Clearly, there was never an offer made in the first place on my mothers house by Chancellors and they were just fooling us all, the whole time just to make up their statistics as that is clearly all they care about and not their clients. Thank goodness we decided to take Roger Platt on board as well towards the end of last year, who have been wonderful and professional, every step of the way.

Perdeep · 25 October 2023

★★★★★ 5/5

Trustpilot

Aleksandra Szurek

Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.

Mr · 22 September 2026

★★★★★ 5/5

Google

After a very long day, I finally found a property I wanted to view. After 17:30, I rang Chancellors in the expectation of leaving a voice message, but I got through to Shannon Lumbard. Within the next 3-4 minutes she asked me the relevant questions, was, kind, patient, and understanding, and didn't end the conversation until she was satisfied I understood everything. After the call, within 5 minutes, she'd emailed me confirmation of the viewing at a time that was perfect for me. This is what excellent customer service looks like! I wish there were more agents like you Shannon. Well done, and Thank You !!

Jason · 25 August 2024