Trusted Agent profile

Chancellors Maidenhead reviews

4.5

★★★★★ Excellent

435 reviews across 2 platforms

14-16 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead SL6 1HZ

Chancellors's Windsor and Maidenhead office at 14-16 Queen Street is rated 4.5 out of 5 across 435 reviews on two platforms, including 259 Google reviews rated 4.4. The 176 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

259

Reviews on Google

This office

Trustpilot logo

176

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hannah was fantastic throughout the…

Hannah was fantastic throughout the entire rental process. She was professional, responsive, and made finding and securing our rental home much less stressful. She kept us informed at every stage, answered all our questions promptly, and worked hard to ensure everything went smoothly. Thanks to her support and expertise, we were able to find a great home that met our needs. I would highly recommend Hannah to anyone looking for help with renting a property.

Miss · 16 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience. We are so glad to hear that the rental process was less stressful and that we kept you informed. It is wonderful to know that you found a great home.

5/5

Trustpilot

Shout-out to Miss Amelia Pavelin

A shout-out to Miss Amelia Pavelin, Senior Lettings Progression Executive at Chancellors, who has comported herself professionally and impressed me with her incredible efficiency and friendliness. She is definitely a valuable asset to her company and I see huge potential in her to soar to even greater heights both professionally and personally as she obviously gives precedence to prospective tenants' interests while working most conscientiously. Highly recommend Amelia and Chancellors!

Portia · 19 June 2026

Agent replied · 22 June 2026

We are delighted to hear about your positive experience. It's wonderful that our team member's efficiency and friendliness made such a great impression. We appreciate your high recommendation!

5/5

Google

We are so pleased to have purchased our dream property through Chancellor's! We had a very positive experience with Shannon Lumbard who was instrumental in helping us reach completion. Without her consistently monitoring, following up and ensuring all parties were doing what needs to be done, I'm not sure if we would have been able to complete. Due to volatility in the market and even some last minute challenges that caused a lot of stress for all involved, Shannon consistently and professionally worked with us (as well as our own estate agents) to ensure all parties navigated them and sought out any decisions from the seller's and their chain professionally and responsively. We developed great rapport with her during the process, as she took account of our own circumstances and needs for our purchase too, even though we were on the buying side. Whether buying or selling a property, I cannot recommend Shannon enough! Thank you so much to you and all the team at Chancellors.

Raj · 17 March 2026

Agent replied · 17 April 2026

Thank you, Raj, for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Shannon Lumbard at Chancellors. It's great to know how instrumental she was in helping you navigate the complexities of the property purchasing process. We appreciate your recommendation and look forward to assisting you in the future!

5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

Agent replied · 25 May 2026

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Google

If you go with Chancellors, ask for Shannon. We worked with Shannon on the sale of our property and she was amazing. From start to finish we felt like she had our best interests at heart. She was so kind and hard working to ensure our sale went through. She dealt with problems that occurred swiftly and professionally. She calmed us when we were very nervous at times and was able to provide professional insight that helped guide our decision making. I truly felt like she went above and beyond for us. If the whole estate agency industry was like Shannon it would be a game changer!

Zoe · 8 December 2025

Agent replied · 22 December 2025

Thank you so much for your fantastic review, Zoe! We're thrilled to hear about your positive experience with Shannon. She truly embodies our commitment to excellent service. Your kind words motivate us to continue providing the best for our clients. We appreciate your support and wish you all the best in your new chapter!

5/5

Trustpilot

The works were done promptly

The works were done promptly, the contractor was very punctual and professional, better experience that some we had in the past. Coco was very good in checking the progress of the contractors, if the work has been done or not, which reassured me. She is approachable and professional and that's all I can ask for

Alexandra · 17 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience! We're glad to hear the work was done promptly and professionally. It's great to know our team member was approachable and ensured the work was completed to your satisfaction.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Google

We recently met Shannon from Chancellors Maidenhead, and we were very impressed with her professionalism and friendly approach. She communicated clearly at every stage, explained all our questions in detail, and made sure we fully understood everything. Shannon also called us when she arrived, which showed great courtesy and organisation. Overall, she provided an excellent service, and we truly appreciated her helpful and professional manner. We would be happy to recommend Shannon and Chancellors Maidenhead to others.

TingOu · 22 November 2025

Agent replied · 22 December 2025

Thank you TingOu for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Shannon & the team have been great throughout the process of buying and selling our property. I would highly recommend Shannon to anyone looking to move, she's positive, professional and goes above and beyond to help out! I consider ourselves lucky compared to other horror stories I've heard, we have had a smooth and successful process with Chancellors.

Lucy · 17 March 2026

Agent replied · 17 April 2026

Dear Lucy, thank you for your wonderful review! We are delighted to hear that you had a smooth and successful experience with Shannon and our team at Chancellors. Your recommendation means a lot to us, and we strive to provide exceptional service to all our clients. If you need any assistance in the future, please don't hesitate to reach out.

5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

5/5

Google

Shannon was a pleasure to work with throughout. She was professional, and genuinely attentive during viewing of the apartment in Taplow. Her knowledge of the area and thoughtful guidance made the process easy and reassuring. She answered every question clearly and never made me feel rushed. I truly appreciated her honesty, guidance and supportive approach. I’d happily recommend Shannon to anyone seeking a reliable and personable estate agent.

Ramzi · 22 November 2025

Agent replied · 22 December 2025

Thank you Ramzi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Ian has been a delight to work with in…

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team for their great work.

Celia · 17 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience. We are so pleased that our team's responsiveness, flexibility, and expert advice were helpful.

5/5

Trustpilot

Stress-Free Property Management from Overseas a very positive experience…

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Mr · 19 June 2026

Agent replied · 22 June 2026

We are so pleased to hear about your positive experience with our property management team. It's wonderful to know that our support has made managing your property from overseas stress-free. We truly appreciate your recommendation!

5/5

Google

I used three estate agents in Maidenhead to sell my property late last year. I ended up selling through Chancellors who were extremely effective at finding a good buyer and then progressing the process through to completion. Can’t ask more of an Estate Agent and the team were great to deal with.

David · 20 March 2026

Agent replied · 17 April 2026

Thank you so much for your wonderful feedback, David! We're thrilled to hear that our team at Chancellors - Maidenhead Estate Agents was able to assist you effectively in selling your property. Your satisfaction is our priority, and it's great to know that you had such a positive experience with us. If you need any further assistance in the future, please don't hesitate to reach out.

5/5

Google

We found Shannon to be very caring and supportive throughout what was, at times, very stressful. Her commitment to us and professional standards were exceptional, returning our calls and updating us regarding the sale of our property along the way. We cannot recommend Shannon and team at Chancellors highly enough.

Mikeandjules · 27 March 2026

Agent replied · 17 April 2026

Thank you so much for your wonderful feedback, Mike and Jules! We're thrilled to hear that Shannon's support made your property sale experience smoother during such a stressful time. It's our goal to provide exceptional service, and your recommendation means the world to us. If you need anything else in the future, don’t hesitate to reach out!

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Google

SHANNON LUMBARD was brilliant in handling a potentially problematic sale for us. She has a great way of instilling confidence, very proactive in making sure all parties are progressing as fast as possible. She is easy to contact and always gets back to you ASAP. Shannon is an extremely professional but also friendly and approachable agent who we would wholeheartedly recommend.

David · 22 November 2025

Agent replied · 22 December 2025

Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Jessica was great

Jessica was great, she knew the local area so well. I enquired about one property and she contacted me to mention another one I may have missed. It was exactly what I was looking for

Mr · 13 June 2026

Agent replied · 22 June 2026

We are so glad our team's local expertise helped you find the perfect property. Thank you for your wonderful feedback!

5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

5/5

Trustpilot

Ethan was a constant support

Ethan was a constant support, always listened to our needs and answered the questions promptly. He negotiated a deal for us too. Thanks to him, everything is smooth sailing for me and my partner.

Susan · 17 June 2026

Agent replied · 22 June 2026

We're so pleased to hear that we provided constant support, listened to your needs, and promptly answered questions. We're glad everything is smooth sailing.

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

5/5

Trustpilot

Chancellors (Newbury Lettings)

I would like to pass on my thanks and appreciation to Gwen who works in lettings within the Newbury Branch. She carried out the viewings of one of my rental properties with the utmost professionalism which resulted in securing the perfect tenants which is always a real relief to me. All the documentation and paperwork were overseen personally by herself which ensured a smooth transition to the new tenancy, and she was the perfect point of contact giving my full confidence in the whole process.

Phil · 18 June 2026

Agent replied · 22 June 2026

We appreciate you sharing your positive experience with our team. We are so glad to hear that the viewings and documentation were handled with professionalism, ensuring a smooth transition and securing perfect tenants. Thank you for your feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Maidenhead

How many reviews does Chancellors Maidenhead have?

Chancellors's Windsor and Maidenhead office has 435 reviews across two platforms: 259 on Google, 176 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors Maidenhead's rating?

Chancellors Maidenhead is rated 4.5 out of 5 across all 435 reviews, and 4.4 out of 5 on Google from 259 reviews, checked 9 October 2026.

Where is Chancellors's Windsor and Maidenhead office?

Chancellors Maidenhead, 14-16 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead SL6 1HZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.