Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had a lot external factors causing struggles during my tenancy, but having a great property manager has definitely been the only thing keeping it afloat. Ceri Evans has really been helpful over and over again and has definitely always taken that extra step to ensure I'm comfortable and get any help with the property that I need. Thanks so much, it's been my first experience with an agency that's been so positive and it's only coz of you!
Anjali · 13 April 2024
Agent replied · 29 October 2023
Dear Anjali Bhanot
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHannah is hands down the most accomodating, lovely letting agent (and well, human) I've ever had the pleasure of communicating with. Nothing is too much trouble and she will go over and above to make sure you get everything you need. I highly receommend these guys as their customer service, if Hannah's is anything to go by, is second to none xxx
LaHu · 29 January 2021
Agent replied
Hi there, thanks for your praise and kind comments about Hannah and our team at Romans Winchester. It is great to receive such a positive review about our service.
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleI've recently had a really great experience working with Romans, Winchester - Jarred McCabe and Keano Metz. Both gentlemen were professional, friendly and communicated exceptionally well throughout the process, which made it a pleasure and less stressful. Highly recommended for outstanding customer experience in property sales process.
Michelle · 13 July 2025
Agent replied · 13 April 2026
Dear Michelle Leanne Greyling
We greatly appreciate your 5-star review and the time you took to share your experience with Keano and Jarred. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRoman's helped my partner and I to search for a suitable apartment in Winchester center.
Amber the agent who assisted us was amazing with the search and found many apartments we liked until she found us the perfect place which suited us. Amber kept in constant communication keeping us up to date in the search and also during the renting process.
Overall an amazing service!
William · 5 February 2020
Agent replied
Hi Liam Thank you for the recent 5 star review of our Winchester branch. It's pleasing to read the great comments about Amber and glad she could provide you with a positive experience. We hope to be of assistance again in the future. Kind regards Romans
★★★★★ 5/5
GoogleMonday morning first thing we were advised that tenants reported a leak from the flat above to Kim Bone who promptly referred this to Kim Stockley in Property Management. Kim has been extremely professional and responsive in arranging contractors to attend and managing the expectations of two sets of tenants! Thank youPositiveResponsiveness, Professionalism
Charlotte · 22 June 2022
Agent replied · 21 June 2024
Dear Charlotte Barnes,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleCeri Evans has been very proactive and helpful addressing my issues and highlighting things that I as a tenant need to be aware of.She has always been courteous and practical.
Siddharth · 13 April 2024
Agent replied · 25 March 2024
Dear Siddharth Deshmukh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRoman's helped my partner and I to search for a suitable apartment in Winchester center.
Amber the agent who assisted us was amazing with the search and found many apartments we liked until she found us the perfect place which suited us. Amber kept in constant communication keeping us up to date in the search and also during the renting process.
Overall an amazing service!
Liam · 31 July 2019
Agent replied · 30 July 2023
Hi Liam Thank you for the recent 5 star review of our Winchester branch. It's pleasing to read the great comments about Amber and glad she could provide you with a positive experience. We hope to be of assistance again in the future. Kind regards Romans
★★★★★ 5/5
GoogleOlivia was amazing taking my partner and i through our very first house viewing, she allowed us to take our own pace and answered questions as we posed them.
Jennefer · 13 April 2024
Agent replied · 30 July 2023
Dear Jennefer Malone
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was a blessing working with the team. The whole process was a breeze. Highly recommend. Isabelle was an angel. Salome was a blessing and Ceri was a goddess.
Alvine · 13 April 2024
Agent replied · 31 December 2023
Dear Alvine Imamai
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans did a great job in helping me secure my rented property recently. All the members of staff that I dealt with were very helpful. In particular Liam was a great support, expediting the process to make it as stress free as possible. …
Jane · 13 April 2023
Agent replied · 30 July 2023
Dear Jane Cairns
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI have been through Romans twice now and would totally use them again. Friendly, professional, do what they say they are going to do and helped us get through a very tricky and stressful move. Kyle and Matthew were brilliant and took over …
Katherine · 13 April 2023
Agent replied · 30 July 2023
Dear Katherine Collins
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI would Like to say a massive Thank you to Fran Jones who was really put to the test when we moved in. She managed to move mountains and get the right people in to sort the issues out. Glad we have her looking over us. Keep up the great work. Adam and Family. Loving the house we now live in....PositiveProfessionalism
Adam · 22 June 2020
Agent replied · 21 June 2024
Hi Adam Thank you for the recent 5 star review. We are very pleased to hear that Fran has been able to provide you with a positive experience and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require anything further. Kind regards Romans
★★★★★ 5/5
GoogleWe had a great experience with Romans and especially with Olivia during our viewing. She is kind, professional and made us feel immediately like home. I would definitely recommend Olivia to other potential renters or buyers.
Κώστας · 8 October 2023
Agent replied · 29 October 2023
Dear Κώστας Μόσιαλος
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe entire team of ROMANS is really excellent, especially my agent Hannah. She is so professional, friendly and dedicated to her work. As I am a new comer to UK, I really have no much sense about renting house in UK. But Hannah is so patient and helpful throughout. Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value
Wong · 26 August 2021
Agent replied
Dear, Wong Wai Yin, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleLiam from Roman's Winchester has been very helpful, from house viewiing to the day I moved in. He also checked in with me a few times to see how things are even after moving in. Great support from Liam, thanks!
Gerald · 13 April 2023
Agent replied · 30 July 2023
Dear Gerald
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent customer service! Whenever I needed something they were there for me. Thank you to all the team but particular thanks to Phil. Phil is an admirable agent who's kindness and caring nature is a true testament to his character, he is a credit to the company.
C · 30 July 2022
Agent replied · 30 July 2023
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHi Romans did an excellent job helping me to find the perfect flat for our need, Specially thanks to Ceri Evans for her help.
Alfredo · 13 April 2024
Agent replied · 30 July 2023
Dear Alfredo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAsh Lovell was great with his viewing, polite, helpful and open to all questions and had good answers. Happy to recommend him :)
Joanne · 13 April 2024
Agent replied · 30 July 2023
Dear Joanne Serellis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNo complaints from me, our agent Hannah was a treat to work with and very friendly. She was also very open and respectful of who I am as a person and that is something I truly appreciate. All around a wonderful experience.PositiveResponsiveness, Quality, Professionalism, Value
Evangeline · 22 June 2022
Agent replied · 21 June 2024
Dear Evangeline Shadden!
Thank you for taking the time to review your recent experience with our Romans Estate Agents Winchester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleThanks to Denise Hurn for providing outstanding support - she is always responsive and gets things done - an excellent property manager!
Martin · 13 April 2024
Agent replied · 25 March 2024
Dear Martin Roche
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with Romans has been the best in the country. The staff were approachable and always addressed all my concerns. The most remarkable aspect of the service was their timely and professional communication. I couldn’t have asked for a better agency.
Thank you, Romans.
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Johnson · 13 April 2025
Agent replied · 21 June 2024
Dear Johnson Akwuba
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCeri was very helpful both during my mum's tenancy and in assisting me when it ended. The circumstances were difficult and she was very understanding and gave me great advice and support. It was much appreciated.
Nicola · 13 April 2023
Agent replied · 30 July 2023
Dear Nicola
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent help & support from Romans Winchester in recent months, especially regarding Lettings. Hannah has been my main point of contact & was particularly good in successfully resolving issues in a highly professional manner & keeping me well informed throughout. Would highly recommend.
Paul · 30 July 2022
Agent replied · 30 July 2023
Dear Paul,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe Romans customer service team have always been professional and pleasant in the 6 years I have rented through them. Ceri has been my contact in recent times and she has always been efficient and pleasant so happy to give them 5 stars!
Sheila · 30 July 2022
Agent replied · 30 July 2023
Dear Sheila,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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