Trusted Agent profile · Winchester, Hampshire
Verified
★★★★★
48 reviews from tenants · all 2,806 reviews
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
48 reviews of Charters's Winchester office come from tenants, rated 5.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
48 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsExcellent service
Jas has been a pleasure to work with on my property search in Winchester. Friendly and professional, she was quick to assist and help me start the process of letting an ideal property. Great experience working with a terrific estate agent.
Hello August, thank you very much for sharing your pleasurable experience of a recent homesearch with Jas at Charters in Winchester. Yours - a 'terrific' estate agent :)
5/5
View AgentsHelpful, friendly and determined.
Working with Gail was an absolute pleasure - I spent a lot of time looking for a property to rent recently and found her to be honest and helpful without ever being pushy. I'd wholeheartedly recommend both Gail and Charters.
Thank you very much John for giving Gail her first Charters review! Delighted to hear that you are satisfied and recommending Gail and Charters to others... Thanks again for the 5STAR review...
5/5
View AgentsCannot thank Lily enough!
It was a pleasure to have been looked after by Lily! She went above and beyond to meet our requirements and we ended up with a much better place than we had ever hoped for! Thank you so much Lily!
Rema, thanks for your 5STAR review of Lily at Charters in Winchester. Glad you found a better home than expected thanks to Lily's efforts!!
5/5
View AgentsHighly professional service
Jas has been extremely helpful in finding and in successfully concluding a rental deal for me on what seems to be an ideal property. She explained everything thoroughly and was attentive and knowledgeable without ever being overly persistent.
Great 5STAR review for Jas at Charters Winchester, thank you Jane for your acknowledge of Jas, we really appreciate your feedback and time.
5/5
View AgentsGreat realtor
Ryan is a great realtor. He really engages with the customer and understands exactly what they are looking for. He is a helpful and friendly person and very accommodating. I would give him 7 stars if I could.
David. Many thanks for the 5STAR recognition - shame we couldn't accept the full 7STARS! Super testimonial of Ryan and his Charters Winchester team...
5/5
View AgentsSuper helpful
Gail has been wonderful to work with. She knew i was only able to view properties over 1 weekend and she was able to get me a viewing at the property I wanted despite it being tricky.
Thank you Lottie for recognising Gail's efforts at identifying how crucial your time constraints were and for the 5STAR review for Charters Winchester.
5/5
View AgentsFantastic!
From initial meeting to paying for the property (the next day) Ryan has been wonderful, helpful professional and very informative. We cannot recommended highly enough! Thank you Ryan. Phill and Gail Durbin
Gail, many thanks for endorsing Ryan of Charters in Winchester as FANTASTIC! 5STAR recognition very much appreciated...
5/5
View AgentsFab Friendly Customer Service
All the team at Charters have been fab! Jas was great and really helpful when showing us the properties and stayed in contact keeping us up to date! Would definitely recommend!
Harriett, thanks for the 'fab' endorsement of Jas and the team at Charters in Winchester. 5STARS gratefully appreciated!
5/5
View AgentsA Pleasure to deal with!
Adel was fantastic. She helped us find the right place for our family. She is funny, knowledgeable, and energetic. We highly recommend her to anyone. Chris, Glaucia, & Amanda
Thank you Chris for your lovely 5STAR review of Adel at Charters Winchester.
5/5
View AgentsLily - Endorsement
Lily is a very professional individual. We have always found her to be very accommodating and pro active in her approach and eagerness to support her clients.
Hello Becky and thank you for taking the trouble to provide feedback on your positive experience of dealings with Lily, we will be sure to share your comments with her! Thank you again.
5/5
View AgentsEnthusiastic, helpful and a great communicator
Lily was fantastic at helping me find a suitable property to rent. She was highly enthusiastic, friendly and an excellent advocate. She comes recommended!
Adam, thanks so much for kindly endorsing Lily for her customer service! Thanks also for your open recommendation to others! Many thanks
5/5
View AgentsExtremely professional and helpful!
Gail was wonderful to work with! Very thorough and helpful throughout the entire process. I would recommend her to anyone! Thank you!
Thank you Ashley for your 5STAR review of Gail's recent rental customer service from Charters Winchester. Thanks for the open recommendations too.
5/5
View AgentsShe understood our requirements perfectly
She offers us properties that achieve our skills and she was very kind and professional. We were delighted with Adel.
Thank you Albert for your lovely 5STAR review of Adel in Lettings at Charters Winchester.. We thank you for your time and feedback.
5/5
View AgentsVery informative and professional
We found exactly the property we were looking for, Jas helped us through the processes quickly and professionally...
Thank you Chris. Delighted to receive your 5STAR review of Jas at Charters Winchester. Glad to hear everything was to your satisfaction. Many thanks for taking the time to endorse Jas.
4/5
View AgentsWinchester Renting Experience
We decided to rent a property for our daughter attending Winchester University at very short notice and found Lily to be very helpful. She was polite, friendly and enthusiastic in helping us secure a suitable property. We would definitely use her again in the future should we rent or purchase in the Winchester area.
Thank you Beverly for sharing your experience with Lily and the lettings team at Charters in Winchester. We hope we can help you again some day soon...
5/5
View AgentsAssistance with Property Search
Adel efficiently organised a number of properties to view in Winchester which met the specification. She is friendly, polite and helpful. I would certainly recommend her.
5/5
View AgentsAbsolutely stunning service with a smile
Communication and contact with an agent has never been so good. A very profession and thorough service every step of the way made us feel like the we were very well looked after. I'll miss the friendly contact thank you so much
Fantastic 5STAR review for Adel at Charters Winchester, thank you Zoe for your time and feedback, it is most appreciated."
5/5
View AgentsGail and the team pulled out all the stops to get me into my new home.
I was under a tight deadline to move out of my previous property and Gail provided expert advice to get me in to my new place. The day of the move was stressful but the charters team got me in on time.
Thanks Tim for your 5STAR review of Gail and the Charters Winchester team. Very happy to hear that the advice and support provided got you in on time!
5/5
View AgentsLily Review
I have really enjoyed working with lily so far in the process of renting a property in Winchester. She has been very responsive but also proactive in suggesting different properties - one of which we have agreed to rent. Thank you!
Thank you Clare for your very kind words. We have shared your comments with Lily and we hope to serve you, your friends or your family again in the future. Thank You.
5/5
View AgentsGreat service
I can't fault the service I received. Very quick turnaround, fully informed of progress and all queries quickly responded to. It was a very smooth process and I would fully recommend Charters to my friends and family.
Great customer feedback for Charters Winchester especially for Jas and Adel, demonstrating the ethos of both the company and our teamwork both payoff! Thank you Gary for your time and feedback it is much appreciated.
5/5
View AgentsVery Friendly and helpful.
Put a lot of effort into making sure we saw as much as we could on our short visit to the area. Very knowledgeable and was happy to find the answers promptly.
Thank you Kit for your 5STAR review for Adel at Charters Winchester, we appreciate your time and feedback.
5/5
View AgentsGreat Experience
A great experience with Adele, who was always extremely helpful and supportive every step of the way. Highly recommended
Great 5STAR review for Adele, thank you Josh for taking the time, we appreciate your feedback.
5/5
View AgentsAn easy and efficient service made finding a home easy at an otherwise stressful time.
Rebecca, thanks for sharing. We are delighted to have been of service to you. Many thanks.
5/5
View AgentsRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
48 reviews from tenants, rated 5.0 out of 5 on average. For example, Rhys wrote: "After having my work moved to Hursley I was interested in looking for a property to rent. Within less than 1 hour of myself submitting a viewing request to a ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
