Trusted Agent profile · Wigston
★★★★★
169 reviews across 3 platforms
80 Leicester Road, Wigston, LE18 1DR
Part of Spencers, see every office.
Spencers's office in Wigston, at 80 Leicester Road, is rated 4.6 out of 5 across 169 reviews on three platforms, including 147 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Spencers Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wigston.
The Trusted Agent 2026 results for Spencers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wigston office, from every platform, shown as written. First names only.
5/5
GoogleA big thank you to all the staff in the Wigston branch. They were very helpful in assisting me to sell a friend's house. All the staff are very friendly and polite and throughout the process, Dan kept me fully informed with regular courtesy calls. I would not hesitate to recommend them.
Thank you Julie for your glowing 5* review of our Spencers team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleCannot say enough nice thing about the Wigston branch. Chloe went above and beyond to help us find our dream property for our very specific circumstances. She was constantly communicating with us by both phone and email and helped in anyway possible.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleCem has been helping me navigate my mortgage options for the past few years now and has always been a pleasure to work with. Friendly and professional, I can't recommend working with Cem enough.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleJo and the team have been absolutely fantastic! Jo knew we were under pressure to get our property on the market and under offer. The team went over and above to make sure this happened! The team offer a really personable, positive service. We managed to get ours on the market and an offer made within 7 days of my initial conversation with Jo. I couldn't have asked for more. We have secured our next move (our forever home), even when the odds were against us. I really would recommend the team if you are selling in the area. Thank you so much Jo and co!
Thank you for taking the time to leave us this fantastic 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe experienced an excellent service from Spencers (Wigston )all of the staff were fabulous. helpful, understanding to support us to find are forever home. Steph Jo Chloe Gem. Prompt service great communicate so knowledgeable when showing houses to buyers. They answer all your questions throughout the process in simple layman’s terms for ease of understanding. we were so impressed we placed our house on the market with them. with we appreciate all the support and dedication. thank you. Can highly recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBought my house through them, during Covid and have to say that the experience could not have been any better. Gem advised on mortgages, insurances etc and really was a 'one stop shop' for everything. Jo completed my purchase even with all the adversity at the time. Couldn't recommend them more. Wouldn't go anywhere else in the future, perfect! (The cups of tea are perfect too). Thanks guys!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an amazing experience with Spencers! Chloe went above and beyond to make the purchase of my house as smooth as possible. Couldn’t recommend her enough!PositiveResponsiveness, Quality, Professionalism
Thank you Chloe for your 5* review and kind recommendation! Best wishes, Scott @ Customer Relations
5/5
GoogleEmma-Rose Jameson was incredibly professional, friendly, helpful, and had great local knowledge. Really went the extra mile helping me in my search for an apartment! Highly recommended. Thanks ☺️
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful and supportive team led by Jo and supported by Alex and Georgina. I was kept in the loop at all times with the progress of my house purchase. I would recommend Spencers in Wigston to any potential buyers in the area,
Many thanks for your outstanding recommendation, 5* review and your generous comments Rishi. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently sold a property & purchased our new home through Spencers Wigston. The service we received from Jo, Jack & Dan was fabulous. The communication was brilliant and nothing was too much trouble for them. I would definitely recommend Spencers Wigston.
Thank you Nicola for your fantastic review of our Spencers team in Wigston! It is great to read that nothing was too much trouble for our team and that you would definitely recommend our team to others. Best wishes, Scott
5/5
GoogleEmma dealt with a sale of a property and was fantastic throughout. She was always available and never made me feel as though I was bugging her. She always responded to emails promptly and when she said she would call back at certain times, she always kept her word. She also went above and beyond to communicate with the sellers and do all she could to push the sale through quickly. Thank you!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleVery professional, helpful and friendly service. Extremely pleased with the services from mortgage advisor Cem, and strongly recommended.
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our mortgage advisor, Cem. We pride ourselves on providing professional, helpful, and friendly service to our customers. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotDeposit
Very bad experience with Spencer's they very far from professionals. Still waiting for my deposit back. I think your company need to employ new staff as this one is like they do want to do they job properly.
5/5
GoogleWe experienced some delays with purchasing our property but during the whole process Jo was amazing! She in fact did more pushing for a date than our solicitors and it was down to her that we actually even got the date we did in the end. It was not her responsibility to keep chasing the solicitors, but she did. Spencers were reassuring, informative and polite. No matter how many times we called and nagged (sorry Jo haha) she listened and helped. Despite the delays we couldn't fault spencers as it was out of their control. They made our first house purchase a delight and we would definitely recommend to future buyers.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations
5/5
GoogleSpencer’s estate agents have been in Wigston for longer than I can remember. Having had a couple of valuations locally of 210k, I decided to ask for Spencer’s valuation. My first meeting with Jo was interesting, when she valued the property at 240k. I queried this, and put doubt in her mind based on the other two valuations. The next day she rang me to confirm her valuation to be accurate. As it turned out, she was right and the property went for 5k over the asking price. I feel the service provided by the Spencer’s Wigston team was exceptional. Jo especially went beyond her duties, chasing the buyer’s solicitor and answering queries out of hours. The Spencer’s Wigston Team have provided an excellent service. Well done.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave just exchanged on our first home, thanks to these guys! Absolutely seamless process from start to finish. Have been kept in the loop throughout and without prompting. A special thanks to Dan, for his ever forthcoming advice.
Thank you Maz for your wonderful 5* review about our local Spencers team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleGem has been amazing through the entire process. Responsive and reassuring. He managed to find me a mortgage during lockdown as a self employed first time buyer. Legend!PositiveResponsiveness, Quality, Professionalism
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJo and Chloe were brilliant, thank you so much.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent professional and friendly service from all of the team. Well done and thank-you!
As a valued client, we truly appreciate your kind words and are delighted to hear that our team provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleCould not recommend more! Absolutely brilliant communication with the team if we left messages / emails everything was returned within the hour (not that we had to do this often) no question was too much for them to answer, we were first time buyers and they made the whole process from start to finish so easy and understandable. So thankful we got to deal with this team on a professional and personal level.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
GoogleWe found all the staff from the valuer to the staff in the office extremely professional, friendly, and supportive. Our questions were answered promptly, we were constantly kept up to date with proceedings and stages of the sale were explained in layman's terms. It was a difficult time for us as we were selling our family home of over 50 years after our parents passed away. We were treated sensitively and very kindly.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Dan, Jack and Jo. What a great team. All very helpful and explained everything well, always very welcoming whenever I popped in and didn’t make me feel a nuisance. Well done.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleExcellent Estate Agents. I used Spencer's in Wigston recently when I purchased a property on Stafford Drive with my partner. Dealt with Jo and Jack who were great all the way through, very helpful and friendly . They also made it easy for us as they were always keeping us updated . Please pass on our thanks. If you are thinking of picking a local agent in Wigston, give Spencer's a try , I'm sure you will get great service from Jack and Jo.
Thank you Donna for taking the time to leave us your kind words and fantastic 5* review. Best wishes, Emma.
5/5
GoogleBuying a house was very stressful, even more so during a global pandemic- all solicitors involved would get a very low rating! Thank you to Jo and all the team, they were brilliant throughout the 6 month process. Always got back to me and went over and above. I honestly can not recommend them highly enough!! Thank you Jo and TeamPositiveResponsiveness, Quality, Professionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Spencers, Wigston won Trusted Agent.
Tell us what you need and we'll put you in touch. Spencers Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wigston.
