Trusted Agent profile · Wigston
★★★★★
169 reviews across 3 platforms
80 Leicester Road, Wigston, LE18 1DR
Part of Spencers, see every office.
Spencers's office in Wigston, at 80 Leicester Road, is rated 4.6 out of 5 across 169 reviews on three platforms, including 147 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Spencers Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wigston.
The Trusted Agent 2026 results for Spencers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wigston office, from every platform, shown as written. First names only.
5/5
GoogleAwesome team down in Wigston, we have been dealing with Dan, Jo and Gem and they are second to none always on hand to help out and go above and beyond call of duty can not rate them highly enough. If you are looking to sell or buy highly recommend these guys.
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleExcellent customer service at Spencer's Wigston Chloe B who was amazing, friendly and helpful with every step of the process of shared ownership and very patient with any hiccups on my part along the way . Highly recommend them 👏👏👏 …
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotBunch of crooks leeching normal people
After 2 years, I have to say, theirs is an absolutely rubbish service. I couldn't even imagine before, that you get this dogsh*t of a service for 13% of your money as landlord. Not to mention what they are putting you up as a teanant as well. 0 control, they are not checking the properties, not forwarding teanant requests and questions, absolutely ignoring both sides, while they are taking 13%!!! of the monthly rent for literally NOTHING. Their contractors are terrible as well, out of 5 only 1 did an acceptable job, however they are not even getting the details they need from the agency. Both Countrywide and Spencer's are a joke, a ripoff, parasites leeching both teanants and house owners. They contact either party ONLY if they want money. You have a question? ignored. You have a problem? ignored. this is a shut and pay service, without actually getting service. stay away from these crooks.
1/5
Google1 star as no option for 0 stars, awful people to deal with, incompetent rude and due the actions of Jo Thorpe and Jack Payne we ended up losing money as the purchase fell through due to a lack of communication, stay away this company is not worth the time and effort! Disgusting service
Hello Nazia, Thank you for your feedback, it is disappointing to read your experience from using our services. We will be happy to discuss your concerns further if you wish, you can provide us further details at review@countrywide.co.uk. Kind regards, Maryjane.
5/5
GoogleFantastic service from all the team.. Jo Dan Stephanie Michael .. I cant Thankyou you enough.. five star service. This is a honest review... these are the people you need on your side when moving house!!! If I moved again I would 100 percent Spencer’s!!!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleJo and the team did an amazing job of selling my parents home, dealing with two elderly people and managing viewings during covid times was very challenging but nothing was too much trouble. The communications was always spot on and couldn’t recommend any higher.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHi , I've recently sold my house through Spencers, Wigston and also recommended them to someone. Jo, Jack and Dan are very caring, honest and guided me through the selling process. Jo always gave honest advice that helped my price the house correctly for a quick secure sale. Thanks all.
Hello Nicky, Congratulations on the sale of your property. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Best wishes, Sarah
5/5
GoogleJo, Chole and Steph have been amazing throughout the sale and purchase of our house. Can't recommend the team here enough. We have been using spencers for many years now and will continue to do so.PositiveProfessionalism
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery happy with the service I was provided. Jo was amazing, very helpful and professional. Communication was also very good.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotTerrible
I think they pay people on Google to give them five-star reviews. I sold my house with them recently and thought they were terrible. They are up themselves. Please do not use this agent. Use Purple Bricks instead. A friend used them and said they were fantastic.
5/5
GoogleFANTASTIC. I have just purchased a property through Spencer's Wigston. Jack and Jo were absolutely brilliant, they regularly kept me updated and nothing was too much trouble for them. They were always polite, professional and friendly. It was a total pleasure dealing with them.
Thank you so much for this brilliant 5 star review! We wish you all the very best in your new home Kind Regards Renee
4/5
GoogleA very friendly and helpful team. They were extremely cooperative in getting our keys in time for our move to be completed on time.
Thank you for the fantastic review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWell what can I say. Jo, Stephanie and Chloe throughout the whole process of buying a property were spot on! Always there to answer questions and support during the process which sometimes got stressful but they helped with the stress levels. Big shout to Lee Robinson to. Great team work all round and highly recommended 🙌🏽 …
5/5
GoogleSpencers wigston have been great from start to finish with selling my property. Friendly helpful and professional all the way through. I would recommend if your selling locallyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Googlemassive thankyou to all the team for helping our family sell the family home. it was a difficult time for us but the whole team made it a quick and easy sale. would highly reccommend.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
Google5* service from a friendly, professional team, where nothing was too much trouble. We would definitely use them again and would not hesitate recommend them to anyone.PositiveProfessionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service, very professional and friendly team.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThis is the second time we have used Spencers. Both times staff have been helpful friendly and professional and we would not hesitated to recommend them. Our thanks to the team.
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleThe team at Spencers are amazing. We couldn't be happier with how everything went, they were so helpful and supportive. I will defiantly be recommending them.PositiveProfessionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrought twice now through this office . Really friendly and helpful staff, from start to finish they have been really professional.
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleJo and her staff were friendly, helpful, enthusiastic and efficient from the start right through to completion. They made a potentially difficult situation surprising easy and straightforward.
Many thanks Fi for the amazing 5* review of your experience with our local Spencers branch. Kind regards, Lucy
5/5
GoogleBoth Cem and Demi come highly recommended. They are efficient, knowledgeable and friendly. They have both gone about and beyond for us - thanks guys, it's appreciated.
Thank you Joanne for your kind words and 5* review of our dedicated team. Best wishes Emma
5/5
GoogleThanks to Jo and the team for doing a brilliant job . Can highly recommend .
Thank you for your 5* review!
5/5
GoogleGreat service for overseas seller. Excellent communication.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Spencers, Wigston won Trusted Agent.
Tell us what you need and we'll put you in touch. Spencers Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wigston.
