Every review we hold for the Wigston office, from every platform, shown as written. First names only.
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5/5
GoogleI have just used Spencerβs as my mortgage was due for renewal. I would like to say a big thank you to cem for helping me get the best deal. He was very hopeful and kept me informed at all times. He also looked into my house insurance and saved me more than half that what I was paying. I would recommend cem to anyone. He knows his stuff and is very friendly and reliable.
Daniel Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Spencers team were once again able to provide their proven, 5* service! Many thanks for the recommendation.
Best wishes, Lucy.
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5/5
GoogleWas with another estate agent before and received appalling service from them and even their manager agreed that she did not agree with the service I received from Connells. Went with Spencers and was given excellent customer service, kept me up to date on a regular basis and they sold my house in time to move into our new home. Thanks to the team Jo, Stephanie and DanPositiveProfessionalism
Sunny Β· 18 June 2021
Agent replied Β· 17 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThe service we have received from Cem the mortgage advisor has been first class. He has dealt with all our enquires very efficiently, always went the extra mile and nothing was ever too much trouble for him. He gave us honest advice and made the whole process of buying a house less daunting. It has been a real pleasure to deal with him and we would highly recommend him to anyone!
Shirley Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you for your 5* review of our team and I am pleased to see that you would recommend them and in particular Cem, without hesitation.
Kind regards, Emma
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1/5
TrustpilotShady Reneval Practices
Over a Month perior the renewal of the tenancy agreement I have asked about my new rent which they stated that will rise from 505 to 525 nothing suprising there so far, but after weeks of waiting I have contacted them again to ask for my TA reneval and they did it 2 working days before the Agreement Expires the rent was risen to 590 and on top of that they had the audicity to lie to me over the phone that once I sign the contract I am NOT allowed to leave the property with 1 month notice and have to stay till thecontract expire.
Avoid the company Not To Be Trusted.
Maciej Β· 16 August 2023
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5/5
GoogleJo, Micheal and all the staff 100% brilliant. They know the local market inside out. Excellent advice and help given, and our property sold very quickly. Nothing too much trouble. Highly recommended and would definitely use again.
CLIVE Β· 16 April 2024
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have been very impressed with the service from Spencers. We wanted a quick sale and the sales team, Chloe, Jo & Stephanie found us a buyer within a few days. We have been kept informed every step of the way throughout our sale which has been very reassuring. I would highly recommend Spencers Wigston branch. Thank you :)PositiveResponsiveness, Professionalism
Sharon Β· 18 June 2022
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would just like to say a big thank you to all of the staff at your Wigston branch, Jo, Ava and Georgina fot the excellent service when buying our property.
Nothing was ever too much trouble.
Thank you so much once again π€π₯° β¦
Sandra Β· 12 October 2023
Agent replied Β· 17 June 2024
Thanks for the wonderful 5* review and thanks for your kind words! Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Just waiting on completion to move into our forever home.
Denise Β· 1 February 2026
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5/5
GoogleAfter initial reservation that the valuation was higher than other agents and expected selling time to ambitious we decided to commit to Spencers.
After signing up with them Spencers arranged more than 12 viewings even before the adverts went live.
We had 5 offers, 2 at the asking price within a week and sold with no problems.
A very efficient and pro-active sales team.PositiveResponsiveness, Professionalism
Tim Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA big thank you to Jo, Dan and Jack. The service we experienced was truly exceptional. I would recommend this team to anyone who is putting their property on the market. From the initial marketing and sale of our property through to assisting us with exchange and completion, the team acted with professionalism and expertise.They really cared and treated us with empathy and understanding. Thank you again team.
Elizabeth Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
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5/5
GoogleJo steph and chloe have been amazing with the sale and purchase.so helpful and supportive to my neighbour who has some learning disabilities he was really looked after even when he pulled out in panic they went on to find him his forever bungalow he is settled and so happy now thank you doesn't seems not enough
Teresa Β· 18 June 2022
Agent replied Β· 17 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe chose Spencerβs in Wigston to facilitate the sale of my late parents property. From the initial meeting with Mike Holland, to Steph & Jo in the office, they have been professional, polite and the sale was incredibly smooth and hassle free. Not a pushy service, just gets it done right first time. Would recommend them.
Sharon Β· 18 June 2022
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleGem helped me with my mortgage ina few years ago and was very kind, helpful and very knowledgable. I am back in touch now to revisit the mortgage and going back to Gem after great experience last time round
Leigh Β· 12 October 2023
Agent replied Β· 17 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery helpful team Geogina, Jo, Alex.
They helped us to get new property
Phine Β· 14 January 2025
Agent replied Β· 26 December 2024
Thank you Phine for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
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5/5
YellMOVING HOUSE!
Excellent customer service at Wigston Magna branch. Staff very helpful and understanding especially at challenging times. Moving house is not easy but they got us through it. Thank you all, Jo, Jack and Dan.Could'nt have done it without you. Also a big thank you to Jill in the blaby office.
DonnaO-31 Β· 18 January 2019
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5/5
GoogleWe honestly couldn't fault Spencers Estate Agents when we bought our house this year. They went completely over and above for us and made the whole experience feel so much easier than expected. Nothing was ever too much trouble. Whenever anyone mentions they are buying or selling we always recommend Spencers! An absolute pleasure to deal with.
Claire Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat mortgage brokerage services
Mohammad Β· 3 April 2025
Agent replied Β· 14 May 2025
Thank you for the feedback! We are thrilled to hear that our mortgage brokerage services met your expectations. We strive to provide excellent service to our clients and are grateful for your support. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGlad with the service,the whole team been very helpfull.Special thanks to Dan.
Mandeep Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
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5/5
GoogleSpencer's were excellent throughout the whole process and when things went wrong with our sales solicitors (premier property lawyers) they were the only party to keep us informed and helped me chase for updates. I also cannot express how lovely all the staff that I spoke to there are
Ellie Β· 18 June 2022
Agent replied Β· 17 June 2024
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleIβve recently bought a house with Spencers and have been really impressed. They were responsive, reliable and helpful. Jo and Chloe in particular were brilliant and made my first experience of buying a home really straightforward.
Sarah Β· 18 June 2023
Agent replied Β· 17 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSpencers were fantastic to deal with - very efficient and helpful. Jack, Daniel and the rest of the team were great. Thank you for everything! Was amused to find the first post on the mat in our new home was a βcurious about what your property is worth?β/βare you ready to sellβ leaflet from Spencers...nice one!
Deborah Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you for your fantastic 5* review. I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
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5/5
GoogleDaniel Thompson was so helpful. Highly recommended for service.Very professional
TOP Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy.
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5/5
GoogleThe entire team work towards making the process as stress free and effortless as possible. Stephanie guided me through with fantastic friendly yet professional communication .
Cannot thank her enough and would recommend spencers to anyone selling their property locally.PositiveResponsiveness, Quality, Professionalism
Mo Β· 25 August 2022
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleExcellent service. Stephanie did a better job than my solicitor when we bought the bungalow. If it wasnβt for her hard work, I wouldnβt have managed to get the keys to my new home within 6 weeks.PositiveResponsiveness, Quality, Professionalism, Value
Shailesh Β· 25 August 2022
Agent replied Β· 17 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.