Trusted Agent profile · Whitley Bay
★★★★★
268 reviews across 1 platform
142 Park View, Whitley Bay, NE26 3QN
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Whitley Bay, at 142 Park View, is rated 4.8 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.8.
Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
5/5
GoogleBought recently through your move , could not have had better service, kept informed at every step and particular thanks to Gillian for her market knowledge and professionalism. Will definitely use again.
Thank you Keith for the fabulous review. I am really pleased you where happy with the service, Good Luck with the renovation, looking forward to seeing the property when finished. Kindest Regards Gillian
5/5
GoogleI applied for my own home 4 months ago, it has been a very long, stressful and drawn out process. I’ve had the pleasure of dealing with Gillian at the Whitley bay branch, she has been very professional, she is always on the phone making sure everything is going to plan and always reassuring me, I can honestly say she has been an absolute god send and I couldn’t have done this without her, she is a credit to the your move family! THANK YOU GILLIAN :-)
Thank you for your kind words Jemma, it has been a pleasure helping you to get moved into your first home. I hope you will be really happy there! all the best for the future. :-) Kindest Regards Gillian.
5/5
GoogleFrom my very first phone call to the office I knew I was dealing with a team bursting with professionalism. Gillian Donnison has provided outstanding customer service from the commencement of negotiations through to the completion of sale. As an investor in property Gillian understood I was keen to find something suitable that was appropriate to suit my portfolio and budget. All ladies in this office are to be commended on their service delivery standards. Thank you for everything and the best of luck with all future sales.
Many thanks Kerry for your fantastic review. I'm so pleased you found the service professional. The team in Whitley Bay are extremely proud and strive to go above and beyond for our customers, Good Luck with the renovation I look forward to seeing the property when finished!! Kindest Regards Gillian
5/5
GoogleVery helpful staff that communicate clearly and on a regular basis. Susan in particular persevered with us and a very difficult buyer in a professional manner, would highly recommend them
Hello Jack & Chelsea Thankyou for your 5 star review on the service you received from our office and myself in particular, persistence paid off. We got you moved in for Christmas and before the baby was born. The recommendation is most appreciated. Hope all is well in your new home. Best Wishes Susan Usher Branch Manager
5/5
GoogleRecently let our property through Your Move Whitley Bay who have been very helpful throughout in particular Rachel Storey who arranged several tradesmen for us at short notice - thank you!
Thank you for your kind words Jason, it was a pleasure working with you and letting your property. I hope the tenants are very happy in their new home and if you ever need us in the future please don't hesitate to contact. Kindest Regards, Rachel.
5/5
GoogleOur sale has recently completed. Susan Usher phoned to introduce herself at the start of the process and was constantly in touch with regular updates. Susan's professional approach was of great assistance in achieving the timeframe desired by both buyer and seller.
Hello John I would like to personally thankyou for your review, communication and professionalism with our customers is key to our business and a successful sale. Im delighted you were happy with the service. Good luck in your new home and new area. Best Wishes Susan Usher Branch Manager 😀 🏡
5/5
GoogleRachel Storey is always a delight to work with - willing to go the extra mile other letting agents wouldn't when we had repeated issues at one of our properties. Without her help we would have an empty property so highly recommend the team at Whitley Bay if you need a responsive and professional service.PositiveResponsiveness, Professionalism
5/5
GoogleI am so happy I chose yourmove whitley bay to sell my house. They really cared and worked hard to manage our sale and our purchase. Communication was brilliant, they were easy to talk to, knowledgeable, supportive and always followed through with what they said they would do. Thank you for an amazing service!
Hello Julie We are so happy too that you chose Your Move Whitley Bay to sell your beautiful home. We pride ourselves in looking after our customers during their sale and purchase and updating you every step of the way keeping you up to date with the process. Thank you so much for your very kind comments. Kind Regards Susan Usher Branch Manager 😃
5/5
GoogleGillian kept me updated throughout the process and was a great mediator between the vendor and myself . Would definitely recommendPositiveResponsiveness, Quality, Professionalism
Thank you for the lovely review Julie, it has been a pleasure helping you get your purchase through to completion best wishes for the future 😊 Kindest Regards Gillian …
5/5
GoogleGillian and the girls at your move were brilliant from the start extremely helpful and would regularly contact myself during this whole process. Nothing was a bother at all and I'm very thankful that they always did their best to answer questions we had, will definitely use your services again. And I'm looking forward to moving into our new home. Thankyou Gillian, Julie, Susan and Rachel for all your help.PositiveResponsiveness, Professionalism
Hello Jackie. Myself and the girls are so delighted by your wonderful comments and we are always here for advice to help our lovely customers. We hope to see you again in the future. Best wishes and hope your all settled in the new home its a great location. Kind regards Gillian, Julie, Susan and Rachel. 🏡 😊 📞keep in touch. …
5/5
GoogleSusan and all the staff at You're Move were absolutely brilliant! We can't thank them enough. In particular we'd like to give heartfelt thanks to Susan who went above and beyond in guiding us through the whole process and now we have our beautiful forever home. With Kindest regards from Stephen and Michael.PositiveResponsiveness, Professionalism
5/5
GoogleThe staff at your move Whitley Bay are exceptional. They have been so helpful and supportive and definitely went above and beyond the call of duty with our sale. They are very pleasant and always responsive to any request you make. I would recommend them to anyone wholeheartedly. Keep up your good work ladies.
Olwyn it was a pleasure to sell your property and we do try our best to offer help and support to our clients. Thanks for your recommendation and we wish you all the best. Kind regards Susan Usher Branch Manager 😊 …
5/5
GoogleThe whole selling experience from the girls at Whitley Bay Branch of Your Move was excellent and would highly recommend then. Both Julie Atkinson and Susan Usher who were my contacts there did a superb job and sold my Fathers property for me, bearing in mind that I was 350miles away in Folkestone, but they made it work effortlessly. Thanks again One very satisfied customer Dave HendersonPositiveResponsiveness, Quality, Professionalism, Value
Thank you David we really appreciate your kind comments. We understand its not always easy when your so far away as a seller that is why we try to always strive to keep you updated with regular progress reports. I am delighted your were satisfied with our service. Please take care. Regards Susan Usher Sales Manager. 😃 👍 …
5/5
GoogleBrilliant service from Helen and Dan , they went the extra mile to ensure we got the house we really wanted. We will be dropping off a box of chocolates for the team next week
Hello Gillian Many thanks for your amazing review for our lettings team Helen and Dan, they really do go that extra mile for their customers and I'm so pleased you got the home you we looking for. Its very kind of you to bring in some chocolates for the team we look forward to seeing you. Kind regards Susan Usher Branch Manager 😃 💐 🍫
5/5
GoogleJulie was a brilliant. She helped to bring our purchase to a conclusion in a very professional manner. Always pleasant and eager to resolve any problems.
Thank You so much for your fantastic review Ian. I hope you will be very happy in your new home and can not wait to see what you have planned for it! Kindest Regards Julie.
5/5
GoogleExcellent customer service. Gillian was always available to keep me up to date with viewings. A great team, friendly and professional, from valuation to completion.
Thank you for your kind words Chelene, I hope your move went smoothly. Kindest Regards Gillian 😊 …
5/5
GoogleAlways at the end of the phone. Nothing is too much trouble. Gillian made the whole experience easy and hassle free. Thanks everyone.
Thank you for the lovely review Jacci, it has been a pleasure helping you get the sale through to completion best wishes for the future Kindest Regards Gillian
5/5
GoogleGillian, Susan and the team were great. Always professional and worked really hard to get the sale through.PositiveProfessionalism
Many Thanks Kieron for the great review! I'm really pleased you where happy with the service from the team here in Whitley Bay. All the best for the future, Kindest Regards Gillian 😊 …
5/5
GoogleHave been dealing with Julie Atkinson from the Whitley Bay branch during a recent sale and the service I received was first class. Highly recommended
Hello Simon Thankyou for your 5 Star review on the service you have received from Your Move Chris Stonock Whitley Bay. I'm pleased you found Julie's handling of your sale 1st Class and your recommendation is most appreciated. Good luck in your next chapter. Kind Regards Susan Usher Branch Manager 😁 🏡 🌈 …
5/5
GoogleOur high appreciation to agents from YourMove WhitleyBay. They have patiently drive us through the house letting from multiple reviews to final documents sign-off, clarified all (or majority) of the questions in regards to renting house in UK. Special cudos to Kay and Helen - you are the best
Thank you for your kind words. We appreciate it!
5/5
GoogleEvery single staff member is polite and helpful from start to finish. My house was sold within two weeks but completion took quite a while (through no fault of your move) - Joanne in particular kept me updated and was always happy to help - many thanks!
Thankyou Stephanie for your lovely review, I'm pleased you found our staff polite and helpful especially Joanne who is very experienced in her field and a valued member of out team. Best wishes and kind regards Susan Usher Branch Manager. 😊 …
5/5
Googlejulia,julie, and susan have been so patient and understanding with all three aware of our ongoing progress. have put all our concerns to bed with their friendly outlook, thanks, malcolm and karen.
Hello Malcom and Karen Thankyou for your lovely comments we are so pleased you found our approach patient and understanding, its not easy moving home and to a new area so its very important to us that we help and guide you along your journey. Best Wishes Susan Usher Branch Manager 😃 🏴 🏡
5/5
GoogleGillian Donnison dealt with our house purchase. It was not a straight forward purchase but Gillian never failed to keep us up to date and put in a lot of time liaising between parties. I don’t believe we would have got there without her help but we now have our house and could not be happier. I highly recommend both Gillian and the Whitley bay staff. Thankyou
Thank you Claire, I am delighted we managed to get you moved into your lovely new home!, it was an interesting one but we got there in the end!! Good Luck and all the best for the future, Kindest Regards Gillian :)
5/5
GoogleGreat customer service by Rachel Storey and the team !! . Would recommend this branch. 👍😁 …
Thank you for your lovely review Scott, it was a pleasure to help let your property. I hope the tenants are very happy in their new home! Kind Regards, Rachel
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