Trusted Agent profile · Whitley Bay
★★★★★
268 reviews across 1 platform
142 Park View, Whitley Bay, NE26 3QN
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Whitley Bay, at 142 Park View, is rated 4.8 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.8.
Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
5/5
GoogleThey were very helpful at all times, it was quite a long process but they always answered all the queries we had with no issues. Gillian Donnison who was our contact point was always happy to help and responded very quick. Very happy with the overall service.
Thank you Jordi it has been a pleasure keeping you up to date throughout your purchase, I hope you and your family are very happy in your new home! Kindest Regards Gillian
4/5
GoogleI had an issue with a nearby property that they promptly dealt with and they also have done good by me in the past
Dear Max I'm sorry to hear you had an issue with a nearby property and pleased to find that we promptly sorted this out for you. Always here to help in the future. Best wishes Susan Usher Branch Manager 😊 …
5/5
GoogleJulie Atkinson handled my case with consumate professionalism. Extremely friendly and helpful always smiling making any difficult decisions easier to handle I would recommend your move to anyone looking for positive support during the whole processPositiveResponsiveness, Quality, Professionalism, Value
Thank you Keith for the lovely comments and review. It was a pleasure to deal with you, to find you a buyer and get the sale through for you. I know you had a couple of hiccups but hope you will be very happy in your new home when you get in. Please take care and call in and say Hi if you are in the area!! Best Wishes..... Julie 😊. …
5/5
GoogleSuch a friendly and personal service
Hello Lynsey Thankyou for your kind comments on our service Kind Regards Susan Usher Branch Manager 😀 …
4/5
GoogleHaven’t been with Your Move very long but so far we’ve had great service from Rachel Short and also Rachel Storey who have both helped us with our rental properties. Very friendly and professional, always willing to help. So far so good!
Thank you for your review Pat. It was a pleasure to let your property and I hope the tenants are very happy in their new home. Kindest Regards, Rachel Storey.
5/5
GoogleGillian Donnison provided an exceptional service on a never ending case! She was very responsive and committed to contact other parties to try and speed the process up. She is an excellent asset to Your Move.
Thank You so much Daniel, your purchase certainly was a tough one to get through I am pleased you finally have your keys to your first home 🏠. Good Luck and all the best for the future! Kindest Regards Gillian 😊. …
5/5
GoogleFantastic service. Everything was completed in a timely manner and our estate agent Rachel Storey was very helpful with any questions that we had.
5/5
GooglePerfect experience- fast, friendly, knowledgeable about the flat. Particular mention to Kay who was/is incredibly on the ball.
Thankyou Connor for your review Kay's knowledge and experience is exceptional. Best of luck in the future. Kind regards Susan Usher Branch Manager 😊 …
5/5
GoogleSuper work from Julia & Helen
Hello Aaron Thankyou for your review and I'm delighted you found Julia & Helen super at their work 😊 Your kind comments have been forwarded onto them. Kind regards Susan Usher Branch Manager …
5/5
GoogleSelling my home with your move was smooth and made ease with a lovely lady called Gillian absolute credit to the company she kept in touch from start to finish a real diamond many thanks
Many Thanks for your great review! it has been a pleasure selling your home and dealing with the sale through to completion, best of luck for the future! Kindest Regards Gillian
1/5
GoogleReally disappointed with our experience with Your Move Whitley Bay. We viewed a house and were interested in renting. The estate agent told us to get in touch if we were interested, so we did, in the form of 3 emails and 6 calls over a week. No response at all. Very unprofessional.NegativeResponsiveness, Professionalism
5/5
GoogleBought house through this agent super helpful and kept updated through out thanks
Thankyou for your kind review we are so pleased you found our staff helpful and you were kept up to date on your purchase. Kind regards Susan Usher Branch Manager 😊 …
5/5
GoogleGillian Donnison thank you so much for your brilliant level of support and care, it was just what we needed! Highly professional and very friendly. We would highly recommend.
Thank you so much Julie, it has been lovely getting to know you and helping you through the sales process. Good Luck with your move! Kindest Regards Gillian 😊 …
5/5
GoogleKay and Helen really looked after me during my recent move. The entire process was smooth - thanks to a great team.
Thank You
5/5
GoogleThe two Rachel’s, Rachel Storey and Rachel Short, were both so hands on and organised and I felt as though I was in the right hands!PositiveResponsiveness, Professionalism
Thank you Niamh, it has been a pleasure getting to know you both and helping you throughout the application for your new home. Good Luck with your move! Best Wishes, Rachel
5/5
GoogleThank you too your Move and Rachel for helping us secure our rental, professionally done and always ready to help, easy to contact and alway updated us every step of the way
Thank you Sean for your lovely review and recommendation after using our Lettings Service. Renting a property for the first time may be daunting, i am delighted Rachel Storey made that process easy for you, she is a credit to our team.
5/5
GoogleFrom booking a viewing to completion it has been a pleasure and delight to have the Your Move team supporting me. Professional, efficient and just all round amazing, thank you for helping me find and move into my dream home.
5/5
GoogleHouse sold within 2 weeks. Very prompt and professional service would highly recommend. Gillian couldn’t do enough to help and was there to answer any queries I had.
Many thanks Richard for your positive feedback about Gillian and the High Recommendation. Gillian is a very experienced Senior Sales Consultant and this shows when she deals with customers queries I'm pleased she was able to help you with the sale of your home. Good luck with the move. Susan Usher, Sales Manager
5/5
GoogleFirst time renting and the staff at Your Move made it as easy as possible! and were Super friendly! Great experience and still help after the move! would recommend!
Thank you Ryan for your lovely review and recommendation after using our Lettings Service. When renting a property for the first time tenants don't always know what processes are involved and I'm delighted Rachel Storey made that easy for you, she is a credit to our team. Susan Usher, Sales Manager
5/5
GoogleThanks for all your help Gillian. You have made the difficult decisions easier with the benefit of your knowledge and exceptional customer service.
Thank you for your Kind works Mr Fidler! I am very pleased you have been happy with the service. Kindest Regards Gillian
5/5
GoogleYet another case of fantastic service and professionalism from the Your Move team at the Whitley Bay branch. They sold my house for me and now I am letting a flat through them and they let it within four days for significantly more than I had been getting in rent. Highly recommend this wonderful team.
5/5
GoogleVery professional and friendly. Provided advice and support all thr way through the process. Would use again for sure,
Thank you for your review and the lovely card, all the very best for you and your sisters :) Kindest Regards Gillian
5/5
GoogleGillian Donnison and other staff very helpful, friendly and answered my questions clearly. Made me feel relaxed and comfortable. Highly recommended.
Many thanks for your lovely comments and review of our office, giving us a High Recommendation. We pride ourselves in helping customers, making them feel that they can trust us offering good advice when they are purchasing their home and keeping the transaction as smooth as possible.
5/5
GooglePrompt and efficient service from Julie in arranging my mortgage appointment when it was convenient for me
Thanks John your feedback is greatly appreciated. Julie's aim is to help customers get appointments that fit around their day and Im pleased this was accomplished. Kind regards Susan Usher Sales Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
