Trusted Agent profile · Whitley Bay
★★★★★
268 reviews across 1 platform
142 Park View, Whitley Bay, NE26 3QN
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Whitley Bay, at 142 Park View, is rated 4.8 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.8.
Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
5/5
GoogleAll the staff are lovely, helpful. I’d particularly like to thank Joanne for your help in my move 😊 from Essex to the north east. Thank you ☺️ …
Hello Debra Thankyou so much for your feedback on our staff in the office - Essex to Newcastle - What a journey and congratulations on achieving this with the help of Joanne. I hope you will be very happy in your new home and your truly welcome. 😊 💐 🏠 …
5/5
GoogleI have just rented a property through Your move whitley bay in Cramlington, Newcastle. The help, support and communication provided by the team, more particularly Helen, Rachel and Kay was superb! Big thanks to them, and I highly recommend their services.
Hello Mayuri many thanks on behalf of Kay, Helen and Rachel our superb lettings team. I'm delighted you found them supportive during your rental experience. Kind regards Susan Usher Branch Manager 😊 …
5/5
GoogleWe’ve used a few times for tenant finding service and we’ve been happy every time. Helen is always our point of contact and is fab.
5/5
GoogleYour move have been nothing but a pleasure to work with. Julie was great when negotiating our purchase. Gillian really pushed for the sale to go through. She was massively reassuring and encouraging during these really difficult times. Couldn’t recommend either of them, or the company more. Thank you so much for making this all happen!PositiveResponsiveness, Professionalism
Rachel thank you so much for your kind comments... What a journey you have had from the day you nearly burst Julies eardrum on the phone when you screamed with excitement after hearing your offer was accepted, to Gillian constantly chasing the sale to completion for you. Its all been worth it. We are so happy for you both. Enjoy living in your first "New Home" Congratulations. Susan Usher Sales Manager 👬 🏡
5/5
GoogleWe sold our flat through your move with the help of Gillian, she was fab from start to finish. Kept us upto date with everything through the whole process and the flat was sold within weeks. Any questions we had Gillian was there to help and answer, she was extremely friendly and helpful. Would definitely recommend her and your move.
Thank you Gemma it was a pleasure helping you sell your property to get moved into your forever home! I hope you and the girls are very happy there :) Kindest Regards Gillian
5/5
GoogleMany thanks to Gillian Donnison at Your Move Whitley Bay for making the purchase of my flat so straightforward and stress free. As well as organising the sale, Gillian arranged the viewings, set me up with the conveyancing team and helped with all the details to ensure that everything went smoothly. I highly recommend YM and Gillian in particular.
Thanks Frank for your wonderful review. Gillian is extremely thorough, organised and supportive in helping buyers move into their new homes. I hope you will be very happy there. Kind regards Susan Usher Sales Manager
5/5
GoogleYour Move in Whitley Bay recently helped me and my family navigate selling our family home and buy a new one. They could not have been more helpful! Having lived there for many years we'd never sold a house before, but Julie made the whole process smooth and easy. Along with keeping us up to date regularly, Julie was also very active in chasing up other people in the chain - buyers, sellers, solicitors - everyone! The package offered on selling our house was very good value for money and we would definately recommend Your Move to anyone wanting to sell their home. Thank you again!!!
5/5
GoogleHelen and Nikita have been absolutely fabulous. Very helpful and amazing at their job.
Hello Sophie. Thank you for your kind 5 star review. It’s great to hear that Helen and Nikita have provided such fantastic service. Your feedback means a lot to the team and will be very much appreciated. Kind Regards Susan Usher Branch Manager.
5/5
GoogleCo advertised the sale of a property with this company. All the staff are extremely professional, helpful and friendly. Absolutely wonderful business.
Hello Andie Thank you very much for your kind review. We’re delighted to hear that you had such a positive experience working alongside our team. We pride ourselves on being professional, helpful, and friendly, so it’s wonderful to know … More
5/5
GoogleWas given regular updates throughout the buying process, made sure I never felt like I was being kept in the dark. Gillian was a great help and made sure I always knew what was going on and chased both my solicitor and the seller's solicitor to get things sorted as soon as possible.PositiveResponsiveness, Professionalism
Thank you for your kind words Duncan, it has been a pleasure helping you to get moved into your first home. I hope you will be really happy there! all the best for the future. Kindest Regards Gillian 😊 …
5/5
GoogleWe were extremely happy with the service Your Move provided finding new tenant’s for our property . I have to mention Helen as she was very efficient , polite and went out her way on more than one occasion to provide a top class service . My husband and I would certainly recommend the service .
Hello Lindsey - Thankyou so much for your lovely 5 star review, we are delighted that you were happy with the service we provided in finding your new tenants. Specifically your special mention to Helen our Lettings Manager we agree she certainly does go above and beyond for her landlords. Your recommendation is much appreciated. Kind regards Susan Usher Branch Manager.
5/5
GoogleVery easy to deal with couldn’t do enough for me thanks for everything
Hello Michael We’re delighted to hear you found us easy to deal with and that the team were able to support you every step of the way. Providing a smooth and positive experience is always our aim, so your feedback really means a lot. … More
5/5
GoogleThank you to the Whitley bay your move team. You all made our selling experience great, always helping where you could. Thank you Susan,Tracey, Ella and Julia.
5/5
GoogleJulie was the only estate agent during our house search who called me with a property she thought I might like, and it was the one we ended up buying! She and Gillian were so thorough and responsive, a pleasure to deal with from start to finish. Highly recommended.PositiveResponsiveness, Professionalism
Hi Jen. Thank you for the fabulous review! I am really pleased you where happy with the service and I am so pleased I called you about the property 😊. Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Julie …
5/5
GoogleI recently purchased a property through the Whitley Bay office. I found Susan and her team to be extremely professional, helpful and supportive throughout the process. Susan spent a great deal of time dealing with my difficult vendor and smoothing out problems! This involved her working late on several occasions. I wouldn’t hesitate to recommend them!
Many thanks Yvonne for your fantastic review. I'm so pleased you found our service professional and supportive. Our team in Whitley Bay are extremely proud and strive to go above and beyond for our customers, even working after hours to get the job done, your kind comments mean a lot to us. Good luck with the new home. Susan Usher, Sales Manager
5/5
GoogleThe staff at Your Move were very professional, helpful and knowledgeable during the sale of our flat during the coronavirus and lockdown periods, especially Gillian Donnison who we worked with after the sale had been agreed. Gillian was very patient, understanding and supportive during a busy and stressful time and we were so pleased with the interest generated in the property early on too. The brochure was helpful to go online to attract potential buyers. I would definitely recommend Your Move.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWhere do I start. Helen and Dan have both been amazing. From start to finish nothing was ever too much. Available via all platforms , keeping constant contact and making me aware of whet is going on. Thank you so much both! I am glad I have you both on my team as and when needed! You are the best!
Hello Yasmin Where do I begin to thankyou for your wonderful review on our lettings team Dan & Helen. They really do pride themselves in personally helping and looking after their customers and go above and beyond their job they are truly like you say "The Best" Kind Regards Susan Usher Branch Manager 😊 🙏 🏠 …
5/5
GoogleI can not thank, Kay, Joanne and the team at Your Move Whitley Bay more! Absolutely stars in what hasn't been the smoothest of rides. 100% reccomend them 👍🏻 …
Many thanks from Kay, Joanne and the rest of the staff at Your Move Whitley Bay for your extremely kind review. I'm so pleased you would 100% recommend us. Best wishes Susan Usher Branch Manager 😊 …
5/5
GoogleAbsolutely fantastic service from Gillian. Excellent professional friendly service. From day one constant updates on progress and providing reassurance to someone who has not moved for a long time. Went above and beyond, nothing too much trouble. Would definitely recommend using Your Move Whitley Bay, especially Gillian and Julie
Thank you for your kind words it was a pleasure selling your home and keeping you updated throughout the process all the very best and hope are very happy in your new home! Kindest Regards Gillian
5/5
GoogleWhy a very quick and very welcoming and professional experience I have had in purchasing my first family home with your move in Whitley bay . Especially Julie Atkinson who has helped me through the process and kept me up to date . thank you very much .
Thank you so much for the review Mark. It can be daunting buying your first property and I am always here to help the purchase go smoothly and hope to have you moved in as soon as possible. Kind Regards Julie.
5/5
GoogleJulie at Your Move was so helpful with my purchase. She would chase solicitors and speed the process up without needing to be asked. Top tier! Would recommend.
Hello Jack Thank you so much for your lovely 5 star review. We're thrilled to hear that Julie was able to support you throughout your purchase, she’s a real asset to the team and will be so pleased to hear your kind words. Proactively chasing solicitors and keeping things moving is exactly the level of service we aim to provide, so it’s great to know you felt well looked after. Wishing you all the best in your new home, and thank you again for recommending us. Kind Regards Susan Usher Branch Manager
5/5
GoogleThere aren’t enough stars for this review. The team of lovely ladies I dealt with (Tracey, Joanne, Julie and Susan) all made me feel like I was the only person buying a property. From arranging the viewing, sorting out my mortgage to picking up the keys the team were always pleasant, helpful and accommodating. It was like buying a home from a friend!
Hello Joyce We cant thank you enough for your fabulous review of the staff in Your Move Chris Stonock Whitley Bay office. We are so pleased that you enjoyed your whole buying experience with us, it does make it easier for buyers when they do everything under one roof their mortgage and the conveyancing process it means we can help to move things forward. You will always be a friend to us and we hope you will be very happy in your new home. Kind Regards Susan Usher Branch Manager 😍 💚 🏡
5/5
GoogleJust sold our house your move, completed on 22nd aug. Your move were really helpful and really friendly. Gillian was fantastic throughout and kept us constantly in the loop at all stages. Thanks alot to Gillian and the team for helping us make our move! 👍👍 …
Thank you for your kind words it was a pleasure selling your home and keeping you updated throughout the process all the very best and hope you and Kate are very happy in your new home! Kindest Regards Gillian
5/5
GoogleExcellent service from start to finish. Helen in particular is very helpful despite all my stupid questions..!! Made the whole process easy and painless. Highly recommend.!!
Hello Chris Thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience from start to finish. Helen will be especially pleased to know she made such a positive impact, there is no such thing as a stupid question here. We're always happy to help and make the process as smooth as possible. Looking forward to seeing you again in the future Kind Regards Susan Usher Branch Manager
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