Trusted Agent profile · Whitehaven, Cumbria

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Lillingtons Whitehaven reviews

4.4

★★★★★ Great

127 reviews across 3 platforms

58 Lowther Street, Whitehaven, Cumbria, CA28 7DP

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Lillingtons's office in Whitehaven, Cumbria, at 58 Lowther Street, is rated 4.4 out of 5 across 127 reviews on three platforms, including 15 Google reviews rated 3.1.

Google logo

3.1 / 5

15

Reviews on Google

This office

Facebook logo

4.2 / 5

48

Reviews on Facebook

This office

View Agents logo

4.8 / 5

64

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lillingtons Whitehaven

A local, independent and family run estate agency specialising in selling and letting residential property only, with prominent High Street branches across West Cumbria and The Western Lake District, Established in 2007 by Aidan Lillington, we are passionate about property and are dedicated to providing a quality, expert and seamless service to our clients. Member of The Guild of Property Professionals and TOP 50 rank in the RaterAgent Agent of the year Awards 2016

Reviews

Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.

5/5

View Agents

Helpful, friendly, efficient

I found Lillingtons to be professional, friendly and helpful throughout and dedicated to getting the best outcome for their client. Juie deserves a special mention - she was always quick to respond to any queries or concerns that I had and I could trust her to follow up on issues and sort them out. I was very happy with the service provided and would recommend Lillingtons to others.

Kate · 4 December 2018

5/5

Facebook

Excellent service from start to finish when selling my property. The valuation was substantially more than a local competitor and it proved accurate when the sale completed.A very friendly and helpful team that I will recommend to anybody.

Jonathan · 23 June 2023

5/5

View Agents
Buyer

Honesty and personal service from the first email.

My first house purchase in years went like a dream. I got total honesty and a very personal service from the first email onwards. Even as a buyer I was amazed to get impartial and straight talking advice on how to bid , secure and move into my new home. Top maks guys. I will use Lillintons without a doubt for any future business.

Alan · 7 February 2017

5/5

View Agents
Seller

House sold in three days! Brilliant! So friendly and efficient..

We were delighted with the friendly, thorough service from Lillingtons in marketing our property and ensuring that the buyers were able to proceed. We could not believe how well they matched potential buyers to the property and we were able to accept an offer only three days after the property went online with Lillingtons and wished we'd changed estate agents much sooner.

Margaret · 11 August 2016

5/5

View Agents
Seller

Very helpful and motivated agents

All the staff were always friendly and helpful, and happy to give advice on all aspects of the selling process. Good quality photos taken and nice write up. Especially impressed with Lisa who was very competent and professional. It was clear that she wanted what was best for me as her client and seemed to genuinely care. Very satisfied customer.

Jack · 5 May 2016

1/5

Google

Terrible experience with lillingtons estate agents. Save yourself a lot of time and money by avoiding at all costs.

Sarah · 18 April 2024

5/5

Google

I have nothing but praise for all the staff at the Whitehaven office. Iain, Jo, Lisa, Julie, Angelina and Ryan you have all done an amazing job. You have kept me informed every step of the way and taken a lot off pressure off me. I have no hesitation in recommending Lillington's. They are first class! Thankyou all.

Marjorie · 20 March 2017

5/5

View Agents

Excellent service provider

I can’t thanks the staff enough at the Whitehaven branch for helping to sell our house. They were in constant contact with us to keep us updated on any enquires that had been made. They provided sound advice and tips on how to make the propert more appealing to help speed up the process.

Stuart · 1 November 2018

5/5

View Agents
Buyer

From a buyers perspective, A* company.

Really pleased with the way the lillingtons have dealt with our new house purchase, pleasant and always great communication, absolutely faultless transaction. Julie Heskett Is a credit to the company & would certainly deal with her again or would strongly advise anyone looking for an estate agent to use this company without hesitation. C Carr.

Craig · 7 April 2017

1/5

Google

the worst estate agents i have ever came across, our valuation appointment was cancelled & rearranged for another day, it took 1 week to reduce our asking price in the window, charged £165 in termination fees to which another week we were quoted £138. We moved to the cumberland estate agents after 10 weeks.

Ray · 20 March 2017

5/5

View Agents

Excellent

From the house valuation to the point we picked up our keys we received excellent service. Never had any issues. The lillingtons team were very helpful/professional and easy to get hold of. I would recommend them to anyone and if I needed to use an estate agents again I would definitely use lillingtons.

Mark · 18 December 2017

5/5

View Agents
Seller

Excellent Service and Communications

Recently sold a house through Lillingtons and, from the outset, we found them efficient, very friendly (all staff we spoke to or met), professional and kept both us and the buyers fully informed in what was a fairly complicated transaction. Would certainly recommend them and use them again if the situation arose.

Graham · 15 February 2018

5/5

View Agents
Seller

Professional friendly service

Lillingtons could not have been more helpful and supportive throughout the whole process of selling, buying and moving home. Highly recommended.

Dave · 18 February 2016

Agent replied · 17 March 2016

Thank you Dave. Delighted your experience with Lillingtons prompted a recommendation.

1/5

Google

I purchased a house from a person who was using Lillingtons to sell their house and I asked them to get a damp report done which they did by damp stop. The person who I was dealing with at Lillingtons asked me if I minded getting the work …

Gareth · 22 June 2017

5/5

View Agents
Tenant

review

Brilliant experience with expert help and advice. I would highly recommend Lillingtons. Very happy customer. Thank you

Gillian · 10 March 2016

Agent replied · 17 March 2016

Thank you Gillian. Putting your property in the hands of an agent is an important decision that should not be taken lightly and so we are delighted your experience of our expertise made you a very happy customer.

5/5

View Agents
Buyer

Very Helpful and professional

I have recently purchased a property through Lillingtons. The staff were extremely helpful and friendly and willing to answer any queries I had in a prompt manner. The property I purchased was a true reflection of the advertisement and the staff knowledgable about the details of the property

Sarah · 26 April 2017

5/5

View Agents
Seller

Agent went the extra mile to sell our house.

We are delighted with the service we received from Lillingtons. Julie worked extremely hard to secure our sale, often answering emails late at night as the buyer was from abroad. Without her hard work and perseverance I doubt the sale would have happened.

Alan · 14 July 2018

5/5

View Agents
Seller

Fantastic service

I recently sold my house with Lillingtons Whitehaven and am very impressed with the friendly professional service I received. By far the best estate agents I have dealt with. Sold within 3 weeks but the ongoing service was excellent

Kelvin · 25 May 2018

5/5

Facebook

Julie came to value our home and take photos. Very professional and really appreciated the advice and guidance she gave us as this is our first time selling. Thanks for your support with everything! Would recommend lillingtons highly.

Ian · 5 May 2018

5/5

View Agents
Seller

Very helpful and professional throughout.

As we've never sold a house before Lillingtons walked us through the various stages and kept us informed throughout the process. Advised of any problems and we were pleased with the ease that the sale went through.

Winifred · 24 August 2018

5/5

View Agents

Five star customer service.

I found Julie and her colleagues went far beyond their remit, they were extremely helpful, kind and considerate during a long and extremely complicated house purchase. I am happy to recommend them to anyone.

Eileen · 5 January 2019

5/5

View Agents
Seller

Professional, understanding and friendly.

My dealings with agents are limited but Angelina I found was very professional, understanding and friendly. She was also very sympathetic to my current situation. I will certainly recommend Lillingtons and especially the Whitehaven branch.

Neil · 18 October 2016

5/5

View Agents
Seller

Good customer service

I found the local Whitehaven office staff to be professional curtious and informative through out the sale of my property. I would recommend Lillingtons to fa,ily and friends.

Tony · 17 July 2017

5/5

Google

Been a pleasure to purchase a house through, always friendly an polite, fat to reply to queries. Very recommended

Lewis · 19 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lillingtons Whitehaven

What do sellers say about Lillingtons Whitehaven?

39 reviews from sellers, rated 4.7 out of 5 on average. For example, Wayne wrote: "We picked Lillingtons from the other sales agents in the town for there fast sales record and highly skilled staff of knowledge of the sales market from start ..."

What do buyers say about Lillingtons Whitehaven?

13 reviews from buyers, rated 4.9 out of 5 on average. For example, Carla wrote: "I fully recommend Lillington's estate agents and in particular Julie. Julie is an absolute credit to the team, she goes above and beyond to keep processes ..."

What do landlords say about Lillingtons Whitehaven?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, Graham wrote: "Delighted with the outcome of our first venture into the world of letting. Living at the other end of the country, we needed an agent whom we could trust to ..."

What do tenants say about Lillingtons Whitehaven?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "A big thanks to Ryan and the team for the personal and professional service they have provided. Brilliant one to one service all round and Ryan has found me ..."

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