Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookI feel that I have been played, I was interested in buying a house that was advertised but actually it was not for sale. I have been used to motivate the first buyer to buy a house (they were hesitant for over a year) of course they bid my price. I decided not to sell my house with Lillingtons, despite that they put a sell sign anyway, never collected it. This agency was not efficient in selling a house next door, put no interest in collecting their sign or transferring they keys, basically it was a private sale with no agent effort. So I do not recommend their services unless you want to be disappointed. By the way I think honesty can take people much further!
Anna · 21 February 2020
Agent replied
Dear Anna, im sorry to see this review you just left and think its a shame that you didnt raise any of your thoughts at the time rather than months later on our page. I can assure you that at no time were you played by my company, despite how it felt t…See more
★★★★★ 1/5
FacebookWe See There Are Posts And Page Rules That You ViolatePage Detected to Have Repeated ViolationsTo Keep Your Page Active And Following GuidelinesWe recommend that you follow the steps that have been mutually agreed uponView and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034Thank you for following the agreed guidelines and rulesThis report in order to help us understand and resolve the issue.You can further help us fix this problem by sending complete logs and diagnostics. This may include information such as user activity logs, network logs, crash logs and memory dumps associated . We will not use the information contained in this report for other purposesOur Best Regards
Important · 26 January 2024
★★★★★ 5/5
FacebookEverything is 100% authentic she is very helpful and answers any questions about online trading I just made my 2nd withdrawal and it is absolutely stunning and in great condition! Wonderful customer service! Her customer service is beyond expectations!Contact her via:WhatsApp: +19517037360E-mail: stellarobinsonfxtrading6@gmail.com
Ogoh · 15 March 2023
★★★★★ 5/5
GoogleTwice I have sold through Lillingtons & once I have purchased . Each time I have sold I have had a buyer extremely quickly , with a hassle free transaction . The Team especially Julie can't do enough to help . I will always recommend Lillingtons to anyone I know who is selling or buying . Keep up the great work .😊 …
Leanne · 6 June 2018
★★★★★ 5/5
FacebookEverything is 100% authentic she is very helpful and answers any questions about online trading I just made withdrawal and it is absolutely stunning and in great condition! Wonderful customer service! Her customer service is beyond expectations!Contact her via:WhatsApp: +19517037360E-mail: stellarobinsonfxtrading6@gmail.com
Mac · 17 March 2023
★★★★★ 5/5
View AgentsGreat service, always there to help with anything
I recently bought a house from Lillingtons.
Julie and the team were great, nothing was too much trouble and they helped me with literally everything I bothered them with. I would always receive an answer on the same day and this makes a change especially after dealing with other local estate agents. Iould definitely recommend them to anyone looking to sell their property.
Adam · 14 May 2018
★★★★★ 1/5
View AgentsWorst estate agent i could ever recommend
This has to be the worst estate agent i could ever recommend, on the first day our appointment got cancelled to which our property was given an over price valuation. After 6 weeks we asked the price to be reduced by £5,000 which took one week to reduce in the window.
Lillingtons tried to charge £165 for termination charges, then the following week £138 & to pay by direct bank transfer, i pressume this was to hide from the vat man.
Avoid at all costs.
Ray · 8 August 2016
Agent replied · 9 August 2016
Hi Ray. It is very disappointing to read your comments, it's never good to hear that customers are unhappy especially when we pride ourselves on our customer service and indeed we understood from your visit to our branch that you had been happy with our marketing and even commented on how well we had communicated with you, how many times we had revisited the property to help continuously improve the marketing and the speed and clarity of feedback you received from us after viewings. However, it would seem that since that visit your feelings have somewhat changed and that is a real shame. All we can do now is hopefully clarify a few things for you as this might help you with your property marketing arrangements going forward. With regards to the “termination charges” you will recall when we talked you through our terms of business in advance of marketing your property that we ask sellers to agree to a minimum period of marketing. This is known as an ‘agency period’ and is standard practice with most estate agents. An agency period is essentially us asking you to give us a ‘reasonable’ period of time to find a buyer, agree a sale and earn our fee, in exchange for no-upfront costs or charges being incurred by you, the seller. Before the end of the agency period, we understand from your visit to our branch that you wanted to move your property marketing to another agent as they were marketing the property that you wanted to buy. We highlighted the potential cost of terminating our agreement before the agency period had expired and even ran through the agreed terms of business with you in branch. I believe that we also suggested that it might be more beneficial for you to see out the agency period to prevent you from incurring any costs, however you decided to transfer within the agency period and as such the charges applied (inclusive of VAT at 20%). As a gesture of goodwill we reduced those charges for you. Hopefully this helps to clarify matters but if you would like to discuss further feel free to contact us at your local Lillingtons Branch. In the meantime we wish you every success with your moving plans and hope that it all works out for you.
★★★★★ 5/5
View AgentsStraightforward, quick and lovely people
I recently rented a property put up by Lillingtons estate agents in Whitehaven. I called on the Friday afternoon and arranged a viewing on the Saturday morning. I was then able to start the application process straight away which was very straightforward and explained really well. As both myself and Co-Tenant do not currently live in Whitehaven, a lot of the process was able to be done over the phone and Lillingtons were very flexible around our needs.
I have now moved in completely and am extremely happy with the service I received.
I would recommend Lillingtons completely.
Darryl · 16 June 2016
Agent replied · 16 June 2016
Thanks Darryl. It was our pleasure.
★★★★★ 5/5
View AgentsHead and shoulders above all the others
From the minute i contacted Julie at Lillingtons, i knew i was in very good hands.
Her knowledge of the marketplace and the level of service provided by all the staff at Lillingtons whitehaven has been faultless.
With great pictures and maximum exposure for my property a sale was achieved in weeks. Even when the sale was agreed the service and care level taken by the team didn't drop and all the way to the final day Julie and her magnificent team made the whole process seamless.
Having bought my house from Lillingtons prior I'm glad i chose to sell with them.
Simon · 15 January 2016
Agent replied · 3 February 2016
It is so good to hear that after buying your home through us that you came back and used our service to sell a property. That kind of loyalty is what established, local, independent businesses like Lillingtons are always aiming for. As we recently turned 8 years old we are seeing more and more buyers and sellers coming back to us again and again and each and every time that happens it reminds us just how important it is to ensure that every customer - whether buyer, landlord, seller or investor gets the best service and Lillingtons experience possible. Thanks for taking the time to review your repeat experience of using our service and thank you for highlighting Julie and her team in such a positive way. We will look forward to working with you again in the future.
★★★★★ 5/5
View AgentsAs an overseas Landlord I have been using Lillington's fully managed letting Services for the past three years. Throughout the whole of this time I have found them to be both friendly and very professional in the carrying out the Services which they provide.
I am kept updated at regularly on all aspects of my property. including all changes in legislation relating to the letting of property by overseas Landlords.
I would be very happy to recommend Lillingtons to any future Landlord requiring these or similar services.
David · 15 December 2015
Agent replied · 16 December 2015
Thank you so much David. It is great to get such positive feedback from one of our overseas Landlords. It may help to reassure other landlords with similar circumstances that a good, long distance service is not only achievable but is delivered well by us at Lillingtons.
★★★★★ 5/5
View AgentsExcellent. Difficult sale but delivered the goods.
Sale agreed but Building Society was particularly obstructive. They refused several builder's surveys. Julie negotiated alternative quotes, handled the buyers with skill and set up a deal with which everyone was happy.
John · 18 November 2015
Agent replied · 20 November 2015
Thank you so much for your comments. At Lillingtons we believe that successfully marketing a property and agreeing a sale is just part of the service we provide and seeing a sale through to completion is equally important and often more difficult than finding the buyer in the first place. There are so many things that impact on the success of a sale, such as the specific demands of a mortgage lender and we pride ourselves on the knowledge and skill of our property expert Negotiators and their ability to manage any difficulties that may arise during the selling process. It is therefore comforting to hear that in your case Julie's skills, knowledge and dedication managed to get you to that all important completion. Thank you again for taking the time to give us such valuable feedback. It is greatly appreciated.
★★★★★ 5/5
View AgentsMade the extra effort
Julie, the whitehaven manager and team, went out of their way to host an open day and then through a new advertising campaign secured two offers on the same day. Julie then continuously pushed the buyer, mortgage company and liaised with my solicitor to get the completion done.
I cannot thank Julie enough and would recommend the team to you
David · 9 March 2018
★★★★★ 5/5
View AgentsQuick Sale Of My Bungalow
Whitehaven Lillingtons Staff are fully committed and efficient.....from the moment Julie came out to value my property and throughout the whole selling process.....viewings, feedback and offers put forward ,Stacey and Kylie kept me fully informed at all times.....nothing was a problem......all contributed to me having a stress free , straightforward move. I cannot thank them enough .
Lynn · 27 September 2018
★★★★★ 5/5
FacebookSwitched my trading to Mrs.Stella Robinson a few months ago after going through a lot of losses ,I invest with her and let her manage my account. Was so impressed with the service I switched brokers to them. So far I have been earning $6,450 every 7days of investing $500 good and I’m getting used to their platform. Happy to continue trading with Mrs.Stella Robinson, may God continue to bless you ma'am.You can also contact her if interested ,,,,WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com
Sfundo · 15 March 2023
★★★★★ 5/5
View AgentsHouse Purchase
I can highly recommend Lillington's, Whitehaven. I have had a lot of contact over the last 6 months, they have always been professional and still very friendly and personable. They have support both myself and the vendor through what has been a rather challenging purchase.
Well done to you all.
Zoe · 29 October 2017
★★★★★ 5/5
View AgentsVery good all round service from the moment i walked through the door to completion
A very good atmosphere in the office at Whitehaven As soon as I walked in Julie made me feel confidant I had picked the right place to sell my house
Julie is very professional and has good local knowledge and she brought my house sale to a very satisfactory concussion
Brian · 1 July 2017
★★★★★ 5/5
FacebookGood work deserves good recommendation I saw testimonies from several people on this page talking about Mrs. Stella Robinson and I also decided to give it a try if I would share mine also. I made an investment of $1000 with her and got $12,300 payouts without stress. Thanks a lot, ma, you are heaven sent I highly recommend her to you all and you will be glad you did.Contact her via WhatsApp: +19517037360Email: stellarobinsonfxtrading6@gmail.com
Dollaz · 17 March 2023
★★★★★ 5/5
FacebookI Noticed crowd of people who thanked Mrs. Patricia Brayan for helping them trade on Bitcoin . So I decided to give it a go and, to my biggest surprise, my first week of trading was very successful, I made reasonable profit after trading, a very responsible amount I can't even get from my current job I guess. someone might need your help too, I can't stop sharing your good works contact her WhatsApp:+1(608)6186312 Email:brayanpatricia77@gmail.com
Rhoda · 13 March 2023
★★★★★ 5/5
FacebookI had to leave this post here as a sign of gratitude since that, is one of the least he asked of me. From my calculations, I made $5,200 in 1 week trading.. since MR. ETHAN PAYNE started managing my account, I haven't experienced any regrets in continuing binary options trading, though i lost a lot when I started as a newbie. But since i met him i have always been smiling, i feel so much joy each time i log in daily to see my trade records and balance. He is indeed a good expert. Experience this for your self , action speaks louder feel free to ask me more or contact MR. ETHAN PAYNE Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Tôñtôñ · 15 August 2022
★★★★★ 4/5
View AgentsHelpful and professional
We were pleased with the help and support we had from Julie especially during some tricky times during our house purchase.
She kept us well informed at all times and answered queries promptly.
All staff at the branch are polite and friendly but Julie was an absolute star!
Alyson · 14 January 2018
★★★★★ 5/5
View AgentsHeld our sale together!
We choose lillingtons as although not the cheapest, we believed they would be proactive at holding a sale together but securing quotes etc for work and negotiating with a buyer. We were not disappointed and have now happily started the next chapter in our life. The staff are always empathetic with the stress of selling and moving and I would recommend lillingtons to my friends.
Barbara · 15 December 2015
Agent replied · 3 February 2016
Thank you Barbara. If I remember rightly your sale hit more than it's fair share of stumbling blocks along the way and it was an absolute pleasure to work through them with you to achieve a positive outcome. Good luck in your new chapter. We wish you all the best for the future and feel free to recommend us to as many people as you can..........
★★★★★ 5/5
GoogleFriendly and attentive staff. As a first time buyer, it was initially daunting to go through the buying process, but the team at Lillingtons put my mind at ease with their professionalism and were always there to answer any questions, no matter how small of a query. Would highly recommend.
Lauren · 21 August 2024
★★★★★ 5/5
View AgentsGreat team to deal with
Julie/Chelsea/Gina at Lillingtons Whitehaven were a pleasure to deal with on our recent purchase .(apart from having to pay for the property!--which was 'hurtful' ---but not there problem).
They were helpful, pleasant, responsive to queries and there when you wanted them.
All-in-all 11 out of 10----very good!.
Winston · 5 June 2017
★★★★★ 5/5
FacebookThankyou to Aiden, Julie and team at Lillingtons. From putting our house on the market to moving today has taken only 9 weeks. Professional and friendly service from everyone we have come into contact with. Would definitely recommend to anyone who is thinking of Selling and buying
Sarah · 13 April 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
