Trusted Agent profile · Whickham · Tyne & Wear
★★★★★
292 reviews across 1 platform
8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Part of Sarah Mains, see every office.
Sarah Mains's office in Whickham, Tyne & Wear, at 8 -10 The Square, is rated 4.7 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whickham.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Whickham office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommend. The staff have made the whole process so easy and always provide excellent customer service.
Many thanks for your great review Robyn, glad that we made the process easy for you. We are delighted with your comments. Sarah Mains
5/5
GoogleWe cannot rate Donna Burns highly enough for helping and supporting us with the sale of our property. From start to finish instant updates from the buyer and the solicitors. Donna works at a very fast and efficient pace which got us to our end goal. Thank you so much for everything Donna !PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review for us Helen. I know that Donna is delighted with your comments. Sarah Mains
5/5
GoogleSold my house through Sarah Mains in Whickham, and was very happy with the service. The staff were always helpful, kept me updated and made it a smooth process. Would highly recommend!
5/5
Googlehelpful, accomodating
5/5
GoogleGreat experience with Sarah Mains so far. Emma and Kelly have been brilliant. Really knowledgeable, professional and offering informed advice. Highly recommend.
That's great to read Sarah-Jane, many thanks for taking the time to leave this review. Sarah Mains
4/5
GoogleWe purchased our new home from Sarah Mains Whickham. We had a great experience especially the post offer support we received from Donna all the way through to completion
Thank you for your five star review Debra, I know that Donna is thrilled with your comments. Sarah Mains
5/5
GoogleI have sold two properties with Sarah Mains Whickham Office. My enquiries were dealt with very promptly and I found the surveyor Very helpful and knowledgeable with regard to value of said properties. I found the service very efficient and was supported by the sales staff at all times. I would have no hesitation in recommending Sarah Mains services.
Thank you John for this great review, we really appreciate it.
5/5
GoogleSarah Mains sold two houses for me in the summer of 2022 and were extremely professional throughout. They kept me informed weekly of progress and also advised me of the best way to deal with offers on my house. Highly recommended.
Thank you Christina. We really appreciate your lovely review and your recommendation. Sarah Mains
5/5
GoogleExcellent customer service, Wendy was really helpful and informative. 5*
Thank you Paul for such a great review. We are always happy to help and the team will be delighted with their five stars! Kind regards, Julie Knox, Customer Success.
5/5
GoogleWhat great staff in the Whickham office nothing was to much, all the team made the process so easy.
That's great Trever, many thanks for taking the time to leave a five star review. Sarah Mains
5/5
GoogleAlways helpful and tries to accommodate your needs regarding viewings
That's great to hear Anthony. Many thanks for your five star review, we do appreciate it. Sarah Mains
5/5
GoogleGreat service as usual from Sarah Mains and Chantel.
That's brilliant Kevin! Thank you so much for your five star review, it is appreciated. Sarah Mains
5/5
GoogleOutstanding customer service from the moment I called to enquire about selling my house, their dedication to their clients is second to none. Sarah Mains have provided excellent advice and support throughout the process and taken away the stress of selling my home. I highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for this wonderful review Hannah, we really appreciate it. Sarah Mains
5/5
GoogleOutstanding, efficient, bespoke and extremely friendly and informative service from the entire Whickham team dealing with the sale of my property. Emma, Jane, Kelly, Donna and Ellie to name but a few. Smashing bunch. Would thoroughly recommend. Absolutely faultless.
Many thanks for your great review Karen, our Whickham team are absolutely delighted. Sarah Mains
5/5
GoogleI have found Lisa to be a skilled communicator who is consistently courteous and professional with a telephone manner that is second to none. The efficient service and customer care I receive from herself and her colleages at the Whickham branch is supportive and transparent and I would recommend without hesitation.
That's great to hear Claire, I know that Lisa will be delighted with your comments. Many thanks. Sarah Mains
5/5
GoogleGlynis, Chrissy & Jane are amazing! I was kept up to date at all times and found I never needed to chase information! I would use Sarah Mains again because of these ladies and I have already recommended them to family and friends. Brilliant customer service, I will miss all our phone calls! ?? x
Thank you Alex for such a lovely five star review. Glynis, Chrissy and Jane are absolutely delighted!
1/5
GoogleExperienced appalling conduct from Sarah Mains, including but not limited to discrimination, misleading information and poor communication. A combination of these factors resulted in us losing the flat we wanted in favour of another applicant, to whom Sarah Mains had given preference. Their fees are also very expensive and I found myself having to do the majority of chasing when it came to the property search. I recommend anyone who considers using Sarah Mains find an alternative agent in the strongest terms possible. I note from the other negative reviews that their stock response is to simply highlight all their positive reviews. This attitude underpins the company's disregard for customer care and wellbeing as they offered no resolution to our situation or were willing to reconsider the application.
5/5
GoogleMe and my partner went to go see a couple of properties today and the service and friendly atmosphere was, well more than 5 star service! Incredibly welcoming and warm! Thank you 🤩🤩🤩🤩🤩 …
5/5
GoogleStaff are amazingly helpful and efficient - I will continue to use their services and I can highly recommend them.
Thank you Leanne for your lovely review and for your recommendation. Sarah Mains
5/5
GoogleWould highly recommend Sarah Mains. Very professional and knowledgeable. Keep us well informed throughout the whole process. Cannot thank them enough!
That's great Lynne, very many thanks for your review and your recommendation. Sarah Mains
5/5
GoogleReally helpful sales team who kept us informed of viewings at each stage. I must give a mention to Donna from sales progression, she listened and acted promptly when negotiating completion. Thanks!
Many thanks for your lovely review Amanda. Donna is delighted with your comments. Sarah Mains
5/5
GoogleI’ve undergone conveyancing several times with different agents and Sarah Mains have been the best and most professional for me.
Thank you for your review Dan, our Whickham team are delighted with your comments. Sarah Mains
5/5
GoogleProfessional from start to finish. Arranged regular viewings and once a buyer was found kept the proceedings moving along efficiently. Could highly recommend their services.
5/5
GoogleFantastic, professional service not only from the Sales team but also the Lettings team. Would highly recommend Sarah Mains!!
That's great Jackie, many thanks for taking the time to leave this review. Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Trusted Agent.
Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whickham.
