Trusted Agent profile · Whickham · Tyne & Wear
★★★★★
281 reviews across 1 platform
8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Part of Sarah Mains, see every office.
Sarah Mains's office in Whickham, Tyne & Wear, at 8 -10 The Square, is rated 4.7 out of 5 across 281 reviews on 1 platform, including 281 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Whickham office, from every platform, shown as written. First names only.
5/5
GoogleAs efficient as a German engine. I've only used a few estate agents in my life and they were SO much better than the others I didn't realise this level of service was possible. They ring you back if you ask some thing in literally a matter of minutes. A rare thing in any business these days, let alone this sector. All the staff I dealt with were so helpful. (Also I genuinely have no conflict of interest in writing this, my relative doesn't work here etc)
5/5
GoogleAs efficient as a German engine. I've only used a few estate agents in my life and they were SO much better than the others I didn't realise this level of service was possible. They ring you back if you ask some thing in literally a matter of minutes. A rare thing in any business these days, let alone this sector. All the staff I dealt with were so helpful. (Also I genuinely have no conflict of interest in writing this, my relative doesn't work here etc)
5/5
GoogleExcellent service from Jane Toberty and the rest of the team at Sarah Mains in Whickam. Good communications and feedback, clear and professional website, quality photographs, property plan and write up, much better than other agents. My house sold a great price very quickly thanks to them!
Thank your for your great review, Jane will be delighted that you were so happy with the service. Sarah Mains, Director
5/5
GoogleReally pleased with the service received by Sarah Mains so far in organising viewing and offer of a properly for my sister.
5/5
GoogleGreat service from Donna in sales progression, wonderful team
Many thanks for your five star review Beth, Donna is delighted with your comments. Sarah Mains
5/5
GoogleI recently used chris from sarah mains in whickham for my first mortgage. He help me with everything and was very informative and professional. Chris saved me money because of his expert advise. I would definately recommend him and sarah mains residential.
Thanks very much for such a great review. I will make sure Chris sees your fantastic comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleThe entire process was very professional and I got all the information that I required before I asked, which was very helpful.
That's great to read Oladele, many thanks for taking the time to leave this review. Sarah Mains
5/5
GoogleSusan and Graeme have always been very professional, efficient and polite. It was a pleasure dealing with them
Many thanks for your lovely review Maria and your comments about Susan and Graeme, I know that they will be thrilled with your comments. Sarah Mains
5/5
GooglePhil Hunt, Many thanks to you and Heidi for all your help and hard work over the years, supporting me with my tenants. Sarah Mains has been a great agent to rent my house with and I will fully recommend you to my family and friends in the future. As a look forward I will probably be selling with you in the near future also. (watch this space).
1/5
GoogleIf Carlsberg were an estate agents, it wouldn't be Sarah Mains. Probably the worst estate agents in the world?
5/5
GoogleGlynis Ivers sorted our house sale out from start to finish seamlessly. The house sold very quickly. We could not ask for a better estate agent and would highly recommend to anyone looking to move
Thank you James, we really appreciate recommendations. I know that Glynis will be thrilled to read your comments. Sarah Mains, Director
5/5
GoogleFantastic and friendly service from everyone. Very professional and was kept in the loop at every stage.
Many thanks for your five star review Lynne. We appreciate you taking the time to do this. Sarah Mains
5/5
GoogleGlynis Ivers helped us from straight to finish with our house sale, she’s been amazing. Absolutely fab service throughout. Would highly recommend Sarah mains as an estate agent. We love our new home!
I am pleased to read that you would recommend Sarah Mains. I know that Glynis will be delighted to read your review. Wishing you lots of happiness in your new home. Sarah Mains, Director
1/5
GoogleSarah Mains provided incorrect information, were inflexible and unhelpful. There are FAR better options out there - i'd advise anyone to avoid dealing with them.
I am very concerned to read this David. I would be most grateful if you could call 0191 2390815 so that we can discuss your feedback with you. Sarah Mains
1/5
GoogleIf Carlsberg were an Estate Agents, then it wouldn't be Sarah Mains! Absolute rubbish customer service
5/5
GoogleGood experience with Sarah Mains when selling parents property. Very efficient, always on the job. They always return calls and act on what they tell you. Would definitely recommend.
Many thanks for your review Dawn, we would really appreciate your recommendations. Sarah Mains, Director
5/5
GoogleExcellent service and advice from Donna.
That's great, many thanks for your five star review. Sarah Mains
5/5
GoogleJane and Susan have been absolutely fantastic! Always very helpful, warm and welcoming manner, I would definitely recommend Sarah Mains go to anyone who's looking into purchasing/selling property.
Thank you for taking the time to leave a review Clair. Jane and Susan will be delighted with your comments. Sarah Mains, Director
5/5
GoogleEllie was absolutely fantastic. Great customer service and good telephone manner.
5/5
GoogleLovely estate agents to deal with.
5/5
GoogleGreat communication and very professional service from Scott
That's great, many thanks for taking the time to leave your review Andrew. Sarah Mains
1/5
GoogleCall themselves an estate agent? Rubbish is what they are!!!
5/5
GoogleWe have both bought and sold houses through Sarah Mains Whickham. They have always been professional, prompt and affordable. We've always had great service from the team!
Thanks very much Chelsea for such a great review, the team will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleProfessional, knowledgeable staff with good levels of communication guiding us through each stage of the sale process and above all, service with a smile.
Many thanks David, I am glad to read that you were happy with our service. Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Trusted Agent.
