5/5
GoogleKept us updated. No issues
Agent replied
Many thanks for your five star review Angela. Sarah Mains
Trusted Agent profile · Whickham · Tyne & Wear
Sarah Mains Whickham reviews
★★★★★
281 reviews across 1 platform
8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Part of Sarah Mains, see every office.
Sarah Mains's office in Whickham, Tyne & Wear, at 8 -10 The Square, is rated 4.7 out of 5 across 281 reviews on 1 platform, including 281 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Whickham office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team at Sarah Mains were incredibly efficient and courteous through our house purchase. Importantly for us they had clear guidance and policies in place for COVID , demonstrating an understanding of their staff and client welfare. A highly professional business and highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent customer service and advice, great marketing of our property, photographs and online video were fantastic, house sold within 1 week
Agent replied
Thanks very much Rachel for such a lovely review. We are delighted you are happy with the service you have received. Kind regards, Julie Knox, Customer Success.
5/5
GoogleGreat service, the girls in the branch kept me informed all the way and were always happy to help
Agent replied
Thank you very much for your five star review, we are absolutely delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleVery professional service and experienced staff. We followed advice from Glynis and it gave us the outcome we wanted.
Agent replied
Thank you for taking the time to leave this review Alan. I will make sure that Glynis is aware of your comments. Sarah Mains, Director
5/5
GoogleSarah Mains in Whickham provides a first class service for both property sales and purchases. Second to none.
Agent replied
thanks very much David for your fantastic five star review, the team will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleThank you Sarah Mains whickham for all your help in achieving our house sale. Friendly, efficient and professional.
Agent replied
Many thanks for taking the time to leave this review Amy, we do appreciate it. Sarah Mains, Director
5/5
GoogleBrilliant mortgage advice from dawn yet again. Friendly and professional and well informed. Knows her stuff !!
Agent replied
Many thanks for your review Dawn. I know that Dawn will be delighted with your comments. Sarah Mains
5/5
GoogleThe Whickham team always actively kept us informed as to progress in the selling of our house.
Agent replied
Thanks very much for your five star review Graham! Kind regards, Julie Knox, Customer Success.
1/5
Googlebad customer service ,enquired on property , was told some one ring back , never did , rang today to late , if can not be bothered to ring back , would not want to do business with incompetence, have lost some one a sale, disgusting service , go elswhere
5/5
GoogleFound the staff very efficient and very helpful a first class service. Highly recommended.
Agent replied
Thanks very much for your five star review Les, it is very much appreciated! Kind regards, Julie Knox, Customer Success.
5/5
GoogleReally good service throughout, kept us up to date from offer to completion.
Agent replied
That's great to hear Dawn. Many thanks for your review. Sarah Mains, Driector
5/5
GoogleMy sale is nearly complete and all the girls that I have dealt with have been lovely. I would have no hesitation in using Sarah Mains again.
5/5
GoogleI'm using Sarah Mains for a rental property and have found the staff to be helpful and efficient. I have been organising a rental from abroad and their understanding to help me with any issues has been outstanding! Well recommended and well done guys!
5/5
GoogleGlynis offered a fast and friendly service, I would highly recommend her!
Agent replied
Thank you for this great review Hayley, I know that Glynis will be thrilled. Sarah Mains, Director
5/5
GoogleSold my house within 24hrs really friendly and professional staff.
Agent replied
Many thanks for the five star review Dionne. Sarah Mains, Director
4/5
GoogleThis branch dealt with the sale of our property and the purchase of our next property, everything was dealt with efficiently and our queries answered. When we walked in without an appointment they made time for us. Good service and communication
1/5
GoogleVery poor communication and they failed to follow up or even get back to me when I raised issues with their poor service. I couldn't recommend selling a house with this company.NegativeResponsiveness, Professionalism, Value
5/5
GoogleGreat service very much appreciated
Agent replied
Many thanks for your five star review Gary. Sarah Mains, Director
1/5
GooglePossibly the worst estate agents in the world! I only gave them one star as google wouldn't let me give them no stars. If you value customer service, stay well clear as they have none!
4/5
Googlevery professional agent
Agent replied
Many thanks for taking the time to leave this review. Sarah Mains, Director
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for leaving a five star Google rating Rachael. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for leaving a five star Google rating Lucy. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Many thanks for your five star Google rating Christine. Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Sarah Mains Whickham
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Trusted Agent.
