Sarah Mains Whickham reviews

★★★★★ 5/5

Google

I can't thank Sarah Mains' team enough. Their service has been superb right from our first contact. They have excellent knowledge of the local market, their advert, especially the photography and video was brilliant, result in sale offer agreed within 2 weeks. Communication from there has been fantastic and they have rapidly responded when I had issues I wanted to discuss. You couldn't do better than this Estate Agent! Thanks again!

Chris · 1 November 2023

★★★★★ 5/5

Google

Sarah Mains were actually the sellers estate agent, not mine however Donna Bell literally bent over backwards and done everything she could to help. She was very professional yet super friendly and efficient. I will definitely use Sarah Mains in the future. Thank you Donna x

Stacey · 16 March 2021

★★★★★ 5/5

Google

We have just used Sarah Mains for our new rental property following some very unfortunate circumstances. Chloe has absolutley bent over backwards to help me and reassure me through the whole process (she really has worked her socks off for …

Maria · 13 February 2026

★★★★★ 5/5

Google

Donna was excellent and the only reason our sale completed. Would highly recommend, thanks for all your incredible help!

Rachel · 21 January 2024

★★★★★ 5/5

Google

Extremely helpful and a great letting agent. Had issues getting into a property but Elliot was super helpful and swift in getting me a great alternative. Couldn’t fault their services! Would definitely recommend.

Tom · 13 December 2022

★★★★★ 5/5

Google

I have previously used Sarah Mains for a house move and recently used them as my Let and Managed agents for my house. They are a brilliant team who are very responsive to questions from either myself or the tenants. Great value for money. I have no problem recommending them and will definitely use them in the futurePositiveResponsiveness, Quality, Professionalism, Value

Pam · 22 April 2024

★★★★★ 5/5

Google

I have used them many times cannot fault them. Helpfull friendly staff

Nigel · 19 August 2026

★★★★★ 5/5

Google

Simply excellent. Donna Bell in the completions team is the only reason why my sale completed and whole chain was able to close. She went above and beyond with every buyer, agent and solicitor in the chain and even when everything went sideways, she was at hand and knew exactly what to do to get the sale (at any point in the chain) back on track. I simply can't thank her enough... And whilst I initially baulked at the "completions service" as a justification for the extra 0.1% of the sale service charge... I am so glad that i went with Sarah mains rather than another agent who didn't include a completions team. Forget other agents in Whickham and the surrounding area... Sarah mains is the only one I would recommend. Unless Donna Bell moves to another agent :-DPositiveProfessionalism, Value

Vicky · 28 August 2022

★★★★★ 5/5

Google

A huge thank you to Sarah Mains Whickham for selling my property within days. Amy and Kelly were always on hand to offer their support and were a pleasure to deal with. I would highly recommend to others for a first class service.

Louise · 29 September 2020

★★★★★ 5/5

Google

Prompt customer service from Elliott and the team.

Tom · 13 August 2025

★★★★★ 5/5

Google

the girls have been amazing and would like to thank especially Lisa, Donna, Kelly and the rest of the team for all of there help it is much appreciated

Jeanette · 13 December 2022

★★★★★ 5/5

Google

Highly recommend Sarah Mains Whickham. Donna and the team have been great in helping with the sale of our property, so helpful and professional through the whole process, and the communication between everyone has been great. Thank youPositiveProfessionalism

Paul · 22 June 2021

★★★★★ 5/5

Google

Renting with Sarah Mains has been a nice smooth tenancy for the past four years, prompt responses from our Tenancy Manager Phil and quick resolution of any issues that have arisen with the property, would recommend to anyone looking for a stress free rental experience.

Gary · 17 October 2024

★★★★★ 1/5

Google

Very poor. They did initially book a viewing but then ignored me multiple times when I tried to book other viewings. As a buyer, there's plenty to look at with other agents, but I'd be incredibly annoyed if I was a seller and found out that a prospective buyer for my property isn't even responded to. No other agent ignored my viewing requests the same way.

John · 23 August 2023

★★★★★ 5/5

Google

Chantel at Sarah Mains was friendly, pleasant and provided me with clear guidance as to how my house sale would progress. I was pleased to speak to someone who was made me feel at ease, as I have never sold a house before!

Ranjit · 11 November 2024

★★★★★ 5/5

Google

A fabulous team of friendly, professional advisors with superb customer service skills. Our home was marketed and sold within days at a price we were delighted with. A special grateful thank you to Jane, Amy and Kelly who kept us updated with the latest developments, supporting and guiding us throughout the process. Merry Christmas and a safe, happy and healthy 2021 to all at Sarah Mains. Helen and Len Cormie

Han · 13 March 2021

★★★★★ 5/5

Google

From the very beginning of our two year hunt to find our forever home, Donna and Amy patiently and consistently went over and above to support us along every step in our (what seemed like an everlasting!) journey. Donna B. in sales progression was equally as fantastic and knowledgeable and we truly can’t thank the three of them enough. A huge thanks to all involved and due to the outstanding 5 star service we received, we would highly recommend Sarah Mains to anyone thinking about buying or selling a property!

Rachel · 13 March 2022

★★★★★ 5/5

Google

Our experience with Sarah Mains was amazing. They were all very helpful and supportive. Michelle was extremely knowledgeable with the whole process and made it bearable. I would definitely recommend Sarah Mains to anybody looking to buy or sell a home.

Andy · 25 March 2020

★★★★★ 5/5

Google

I really rate this company. I was selling for probate reasons during Lockdown and specifically chose them due to the sensitive and professional initial contact. Everything went smoothly. Very grateful Ms MaxwellPositiveResponsiveness, Quality, Professionalism, Value

Gina · 28 August 2021

★★★★★ 5/5

Google

During a rather stressful process Donna was absolutely amazing, always there when required to assist with any questions and queries that arose. Thank you.

Mark · 13 December 2022

★★★★★ 5/5

Google

I am a landlord and have used Sarah Mains for over a decade. I find them friendly, efficient and very helpful. Claire Morris in particular has always been a shining star.

Scott · 13 February 2026

★★★★★ 5/5

Google

Just sold a property with the whickham branch, such a professional supportive and friendly experience from start to finish. Would especially like to thank Sharon who has ensured the sale was completed quickly and efficiently.

Gillian · 22 January 2021

★★★★★ 5/5

Google

All the staff at Sarah Mains Whickham have been great letting my property quickly and professionally. I will definately use Sarah Mains again.

James · 6 April 2026

★★★★★ 5/5

Google

Following a 2yr search to find our perfect property, a period in which Sarah Mains supported/guided us throughout, we finally found what we were looking for and are absolutely thrilled. The customer service throughout the process was impeccable, and a special mention must go to Donna Bell in sales progression, who was an absolute star. She not only made the process as stress-free as possible, but supported us from end to end, which meant the world.

Michael · 13 March 2022