Leaders reviews

★★★★★ 5/5

Google

We cannot thank Samara Lodhi from the Weybridge branch enough for helping us find a lovely new home, She was professional, helpful and polite. From start to finish everything was so efficient and ran so smoothly. When we collected the keys we were even gifted a moving in hamper with small items for the home!! Which I thought was a lovely gesture! Highly recommend Thank you

Tyler · 10 November 2020

★★★★★ 5/5

Google

I would just like to say thank you to Leaders for being so helpful with every step of my move. Larissa has been especially helpful, answering any queries that I had quickly, professionally while remaining friendly and approachable at all times. Her responses to my queries are prompt and always relevant. Again many thanks!

Francesca · 2 September 2022

★★★★★ 5/5

Google

Our agent Samara was professional and responsive which made the whole process so much easier. Even though there was a handover during the process it was still run just as smoothly by Robert. My overall experience with Leaders was extremely positive and I cannot thank them enough for making what could be a difficult process so much easier.PositiveResponsiveness, Professionalism

G · 24 August 2021

★★★★★ 1/5

Google

Absolute disregard for tenants’ problems. We are living without heating, with a leaking pipe, and the agency fails to respond for weeks. Completely unacceptable.

Svitlana · 13 February 2026

★★★★★ 5/5

Google

Big shout out to Leaders for their consistent professional service and for their amazing team who offer exceptional customer experience answering requests in a timely manner. I am fortunate to have Larissa Tilley as my Property Manager. Larissa is always responsive, polite and courteous. I highly recommend Leaders for their Sales and Property Management Services.PositiveResponsiveness, Professionalism

Fiona · 24 January 2022

★★★★★ 5/5

Google

Andy welch has been inspecting my rental property for some years now and he is always friendly, reliable and professional. Very trustworthy and would highly recommend. Never any issues. :)

Eleni · 13 December 2025

★★★★★ 5/5

Google

Leanne is very cooperative and professional person who is always helping us as a tenant to solve any problems at any situations in the property. Thank you Leanne

Wafa · 22 April 2024

★★★★★ 1/5

Google

Leaders Letting Agency failed to return my holding deposit, ignoring legal obligations under the Tenant Fees Act 2019 and my repeated requests. Their unresponsiveness left me stressed and financially strained. I’d warn others to steer clear and choose a more trustworthy agency instead.

Andrew · 24 July 2025

★★★★★ 5/5

Google

I have had a wonderful reception with leaders team, from the time I viewed my property till the time got it. The staff is so kind and very helpful, she was always there in case I needed help. She made the whole excesise simple yet its not as simple as it seemed.

Enyidu · 28 March 2025

★★★★★ 5/5

Google

Thank you so much to Amber for helping me ease through a really stressful time and finding me the most amazing apartment to rent incredibly quickly. All of the paper work and online platform services work incredibly smoothly and I was in within 2 weeks. A really friendly, caring team. Thank you so much! AliPositiveProfessionalism

Alison · 24 August 2021

★★★★★ 5/5

Google

Robert McAuley made the experience of reletting my property a whole lot easier. He was professional from start to finish and it was a pleasure dealing with him throughout the process. His professional, calm approach is excellent. Robert is an asset to Leaders! Thank you! LAPositiveResponsiveness, Quality, Professionalism

AF · 22 June 2022

★★★★★ 5/5

Google

Dealing with Samara was a pleasure from start to finish, and even though we were unsuccessful in securing the tenancy from this particular landlord, Samara was delightful to deal with in every respect and we are confident she went to her best efforts on our behalf. Highly recommended.PositiveProfessionalism

Peter · 22 June 2022

★★★★★ 5/5

Google

Samara at Leaders Weybridge was really helpful. She was responsive and willing to help and was very professional and friendly whilst doing so. Having dealt with other more difficult estate agents it was a pleasant surprise to have someone so easy to liaise with when looking for a new property to rent.PositiveResponsiveness, Quality, Professionalism

Henry · 22 June 2021

★★★★★ 5/5

Google

Our tenancy ends soon and I need to thank the Leaders team for the excellent service that they have provided during our tenancy. I would like to thank in particular Larrisa Tilley. Larrisa's support, speed of return correspondence and general customer services approach has been excellent. 10/10.

Karl · 22 June 2022

★★★★★ 5/5

Google

Amber was amazing and extremely helpful with the entire moving process. She made my flat mate and I feel very comfortable and relaxed about this whole process as it was our first move! Would highly recommend using Leaders overall. Ben and James.PositiveResponsiveness, Quality, Professionalism

Charlotte · 24 August 2022

★★★★★ 5/5

Google

Cameron was brilliant, he helped all the way through, ensured everything was covered and was professional, friendly and knowledgable. Thanks Cameron - looking forward to the next move!

Megan · 9 December 2023

★★★★★ 5/5

Google

Larissa is one of the most experienced and on the ball agents i have worked with in 30 years ! A true professional and understands both the tenants and landlord. Well done, looking forward to another year with Leaders.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 24 August 2022

★★★★★ 5/5

Google

The sales team are fantastic - professional, polite, down to earth, really lovely team!

Emma · 13 February 2026

★★★★★ 5/5

Google

Larissa Tilley has been the most helpful property manager I have had so far. She responds promptly to all queries and is always very helpful and polite. I feel that my property is in good hands with Larissa. Thank you :)PositiveResponsiveness, Quality, Professionalism

Gosia · 22 June 2022

★★★★★ 5/5

Google

Update June 2022 My tenancy has ended and again Leaders played a very big role in making it a very smooth transition for the termination of the tenancy. I want to thank the team for amazing customer service. I truly have never dealt with a more professional and courteous estate agency and you are all lovely agents. ***********-----------------************ Oct 2021 I have been looking for a property for the last month. Once I found one with Leaders I found the Negotiator Ms Amber Brooks to be extremely responsive to all my queries , even small ones, swift and without hesitation. She was professional, courteous and very accommodating. The handover went very smoothly and I was very happy that they even had a small house moving gift for me which contained some nicknacks but most importantly it contained some useful information that I can use to settle down even more easily. I cannot recommend them enough . Well done xPositiveResponsiveness, Quality, Professionalism, Value

Rania · 22 June 2023

★★★★★ 4/5

Google

Leanne Welham was super helpful to arrange any needs in flat since first day I believe I will stay long life with leaders but due family issue but for sure I will back to leaders very soon thanks Leanne and leaders .OmarPositiveProfessionalism

Abc · 22 June 2022

★★★★★ 5/5

Google

Samara was an amazing help for our move to Weybridge, she was responsive and attentive. She was also very helpful answering all the questions we had as we are new to renting in the area. Highly recommend Leaders and Samara to anyone thinking of moving house!PositiveResponsiveness, Professionalism, Value

Beth · 22 June 2021

★★★★★ 5/5

Google

We recently had a bit of a rush move when our landlord unfortunately needed to move back into the property at short notice. Luckily, we found a new home very quickly and have been incredibly lucky to have the lovely Kerri from Leaders helping us get everything sorted. She's been an absolute star dealing with all our queries and helping us to make the move as smooth as possible. Now happily settled into our new home at last!

Yasmin · 29 June 2023

★★★★★ 5/5

Google

We had an excellent experience with Liliana at Leaders. She was very professional and responsive to all our queries. She made the process of securing our accommodation smooth from start to finish. We highly recommend Liliana and Leaders team.

Siobhan · 29 July 2022