Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly professional
Highly professional, deliver a very fast, efficient, and helpful service. A clear leader in this space and one of the best companies I have dealt with. Recommend very highly, especially Karen, who is outstanding, Matthew
Matthew · 16 June 2021
Agent replied · 25 October 2024
Matthew, thank you so much. High praise indeed from a consummate professional such as yourself. We need as many Landlords as possible to review us, thank you so much again.
★★★★★ 5/5
TrustpilotI work full time in recruitment
I work full time in recruitment; Im a single guy, and finding a home in the rental market has been challenging. It is like all the 1-bedroom flats go to single parents, excluding us single people. Not judging, but is it fair? Anyway, I have given a shoutout to Lease for Life, they are amazing at what they do. Landlords, please think about renting to us single guys; we make great tenants too. Just ask the team at Lease for Life
Ashley · 26 November 2021
Agent replied · 25 October 2024
Thank you, Ashley; it is true that single tenants can struggle to secure housing more than families, and we highlighted this on our insta a few weeks ago regarding the irrefutable corrolation between men, homelessness, and mental health issues. It can be demoralising to fight to be accepted for a home constantly. So much more needs to be done to resolve this area of housing. We really do appreciate your review and your support 😊
★★★★★ 5/5
TrustpilotExcellent service I couldn’t thank you enough
Excellent service I couldn’t thank Karen Bain enough for finding me my dream property in the perfect location- pro active and professional making my move a smooth and easy transition- highly recommend
Nicola · 25 November 2021
Agent replied · 25 October 2024
Thank you, Nicola. We appreciate your support. Being able to stay close to family is essential; with 2.4 million separated families in Great Britain, including 3.6 million children (from government statistics 2020), we know how important family is for mental and emotional wellbeing. Being able to pop around the corner to have Sunday lunch with your parents, or see a sibling or be close to nephews and nieces has a significant impact on you and them. Thank you so much for your review.
★★★★★ 5/5
TrustpilotHi my name Thomas and I would just like…
Hi my name Thomas and I would just like to thank leaseforlife for all the support they gave me, I tried so many other people and they just turned me away, but Lisa and Karen worked around the clock for me, I can't even put into words how much they did for me, I feel settled now in my new place and where as before I had no hope, and can now see a bright future and if it wasn't for leaseforlife God knows where I would be.from the bottom of my heart thank you so much.
Customer · 5 November 2021
Agent replied · 25 October 2024
Thank you, Thomas; We really appreciate your review. Especially on the back of men's mental health awareness, so many men are ignored and unsupported, which significantly contributes to the decline of mental health issues. It is no surprise that homelessness and mental health are so closely linked.
★★★★★ 5/5
Trustpilot“As a Landlord
“As a Landlord, I'm more than happy with Lease For Life, great team, and they do good work.” Karen goes above and beyond for both landlord and tenant !
Michael · 11 April 2025
Agent replied · 21 March 2026
Thank you so much for your very kind and welcome words of praise. We especially value our landlord reviews as these demonstrate our ability to deliver our services, and the care an attention we give to each tenancy 😊
★★★★★ 5/5
TrustpilotThey go above and beyond
As a working family with small children, it was such a relief to find a company that wanted to help us with our housing situation and did so without being motivated by monetary gain. Staff took time out to talk to us and explain everything is so much detail and helped us with contacts and information. They know their stuff and are above all kind and considerate. We really appreciated working with the team at Lease For Life.
NADIA · 22 February 2022
Agent replied · 25 October 2024
Nadia, thank you so much for your wonderful review. A home to us is the basis for family, and we aim to deliver or pave the way to many affordable, sustainable and secure homes for as many families as possible. Advice is free and given with love, we are so happy to have helped.
★★★★★ 5/5
TrustpilotI don't know if anyone who has NOT…
I don't know if anyone who has NOT faced homelessness can understand how soul-destroying it is. My story is no different to many other mothers, who have had their lives turned upside-down after a relationship break up, but this does not make us bad tenants! I am a self-employed Graphic Designer; a normal everyday person, but I have been treated like an undesirable, and it's been very hard on my son and me. When I started working with Lease for Life, they quickly connected me to my current Landlord; I was so happy to stay local to my friends, family, and my son's nursery. Even then, I faced difficulties, but together, Lease for Life and Omar Harris from the Southwark Housing Team worked diligently to overcome all obstacles and make my dream of a secure home a reality. I cannot praise them highly enough for the hard work they put into securing me a home and the support they provided during the process.
Amber · 28 October 2021
Agent replied · 25 October 2024
Amber, you are an absolute pleasure to work with; your diligence, perseverance and overall understanding were wonderful to be a part of. You never gave up, adapted and communicated in such a kind and understanding way. Your support and kind words are very much appreciated. To Omarr Harris of Southwark, what a legend! A kind, committed Housing Officer who resolved a complex issue and made this home happen for Amber. THANK YOU
★★★★★ 5/5
TrustpilotThey are a professional and extremely…
They are a professional and extremely hard working team
Looking after their landlord and tenant equally
Deborah · 2 September 2025
Agent replied · 24 September 2025
Thank you so much, Deborah. Coming from an accomplished landlord and management expert, your feedback holds even greater significance to us. We’re genuinely appreciative of your trust and support, and it inspires our team to continue delivering the highest level of care to both landlords and tenants alike.
★★★★★ 5/5
TrustpilotWhen I moved into this 2 bedroom…
When I moved into this 2 bedroom property with a garden my heart filled with joy. As having many disabilities I find it difficult going out side but with a garden my assistant 2 german shepherd's also get to be with me all the time we also have great neighbours which have herb trees and plants which if we would like just ask its the little things in life that make life great my step daughters think that it's very nice but she just likes the garden that's my youngest one that lives with my wife and i
John · 1 October 2021
Agent replied · 25 October 2024
Dear John, we are so truly happy for helping you find your new home. You have a wonderful Landlord who understands how hard it can be. Thank you for your kind words 😊
★★★★★ 1/5
TrustpilotLandlord Used My Criminal Penalty to Cover Up Severe Housing Breaches
Title: Landlord Used My Criminal Penalty to Cover Up Severe Housing Breaches
Daniel · 7 October 2025
Agent replied · 21 March 2026
This matter is currently under active police investigation and subject to ongoing legal proceedings following serious incidents at the property. As such, we are unable to discuss specific details publicly.
We wish to reassure all readers that Lease For Life is acting fully in accordance with UK housing law, including the Landlord and Tenant Act 1985, the Protection from Eviction Act 1977, and all other statutory obligations.
All actions regarding access, repairs, and safety compliance have been taken in consultation with the relevant authorities and guided by professional and legal advice.
Our priority remains the safety and well-being of all residents, staff, and contractors, alongside the protection of the landlord’s property and full compliance
★★★★★ 5/5
TrustpilotI Was referred to Lease For Life by…
I Was referred to Lease For Life by Southwark council after years of rotting away on their housing list. I Entered my details on the Lease For Life website and within two months the Lease for Life team phoned me with lots of exiting properties keen to arrange viewings. A month later I had the keys in my hand to my dream first property. All at an affordable rate and made possible by the zero deposit scheme that Lease For Life offer and of course the tenacity and sheer brilliance of the team there. Notably the wonderfully indomitable Karen. Who guided and walked me through every step of the way personally. Very handy considering this is my first flat (the funkiest of abodes)!Very happy and would recommend to anyone.Keep up the good work my lovelies!
One · 22 July 2021
Agent replied · 25 October 2024
Chris! Thank you for your wonderful review 😊 funny; we had a comment on our Facebook the other day asking us to help aspiring actors and writers, your review will be posted next as you are both an actor and a writer! We really are so happy to have helped you 😊
★★★★★ 5/5
Trustpilot5 star service
5 star service, once again the team at lease for life went above and beyond in terms of results and service, highly recommended to any landlord/property owner.
Simon · 11 April 2025
Agent replied · 27 May 2026
Thank you so much Simon, its always a pleasure working with you, and we appreciate your support in reviewing our services. its so important to have great landlord reviews to sign post what we do, THANK YOU 😊
★★★★★ 5/5
TrustpilotBest wishes
Hello, ima single mother with a young son. Do you have any idea how hard it has been for us to find a home? Without Lease for Life or Mario Toraldo from Southwark Council, we would still be looking. I want to thank my Landlord, who has given my son and me a new start in life and a big thank you to everyone who came together to make this happen. Please Landlord support Lease for Life 👍🏻👍🏻👍🏻👍🏻👍🏻
Customer · 1 November 2021
Agent replied · 25 October 2024
Thank you so much for your kind words, We need you to know that you did all the hard work, connected with your Mentor, put in the hard work and passed the referencing. Our landlord wanted to work with you because he could feel secure knowing you would make him a great tenant. Mario from Southwark Council worked very hard to secure your new home, and we were just so happy to be part of your journey. And of course, Landlords out there, please connect with us, see what we do, and if you have a sustainable, affordable rental opportunity, we have amazing, hardworking families looking to meet you 😊
★★★★★ 5/5
TrustpilotMoving the dial in the right direction
I’ve known Lisa for many years on both a professional and personal level and I am impressed with this inspiring project and the great work they are doing to facilitate securing good, affordable homes for ordinary people.It is refreshing to see what can sometimes be viewed as a complicated process, made clear and simple for all. Landlords should join this project in supporting this great cause and the more properties that become available the more needy people that can be helped into their own privately rented home.
McAndrew · 18 June 2021
Agent replied · 25 October 2024
Thank you so much, we appreciate your support and kind words. Your review is important, we want to reach as many Landlords as possible with our service, thank you again.
★★★★★ 5/5
TrustpilotNew Beginnings through LFLM
I met the Lease For Life team at the lowest point of my life 5 months ago. Due to the pandemic I was unstable, had no home, couldn’t focus properly on my career and I wasn’t sure how to move forward with my life. I was heavily challenged but, I will never forget December 23rd 2020 (2days just before Christmas) I was introduced to Lease For Life by a friend and my entire mindset and outlook on things changed that very day. 5 months later, I now have a beautiful stable home, I’m back to doing what I love in my career and I feel unstoppable. Lease For Life LITERALLY CHANGED MY LIFE!!! 💛I honestly don’t know how I could’ve done it or got to where I’m at now without them. I feel like myself again, things are looking up for me. I’m so SO thankful, so very grateful. Thank you Lease For Life Mentors for my New Beginnings, a fresh start at life for me. Thank you, thank you, thank you! - Miss N.
Miss · 19 May 2021
Agent replied · 25 October 2024
Your review humbles us. Thank you. You’re a strong and powerful human, and you are an inspiration to everyone you meet, including us here at LFL. We support so many who have resigned themselves to the system, and when we come across energy and positivity like yours, it spills out across all we do, and we share this with all of those we help. So Thank you, N 😊
★★★★★ 5/5
TrustpilotKnowledge is key
Knowledge is key, and the team at Lease for Life really know their stuff.
Shazori · 21 June 2023
Agent replied · 25 October 2024
Thank you so much, and from a student of the Law, we take this as high praise 😊
★★★★★ 5/5
Trustpilot“Very professional
“Very professional, and great service from Lease For Life’s team, I highly recommend them .”
Malgorzata · 24 July 2025
Agent replied · 21 March 2026
Thank you so much for your recommendation and kind words!
We really appreciate you taking the time to share your experience. Providing a professional and supportive service is at the heart of what we do, and it’s always encouraging to hear that reflected back.
We're so pleased we could help, and we’re always here if you need us again in the future.
★★★★★ 5/5
TrustpilotImpeccable service!
I am a key worker - a nurse and have been on the front line with COVID over the last two years. I have been fed up with the lack of help and understanding for my family and me when it comes to housing, and at long last, precise information, sincere support and good direction from Lease for life. I wish more landlords would work with this company!
Yanique · 23 September 2022
Agent replied · 25 October 2024
Thank you so much for your kind review. We know how hard it is for key-workers especially in London. Nurses, school teachers, policeman’s so many other people doing amazing work and need homes. We are always looking for landlords to work with and we hope every review helps build trust in what we do. Homes for hardworking households ❤️
★★★★★ 5/5
TrustpilotI have been working with Karen from…
I have been working with Karen from LeaseforLife for some time, and I must commend the entire team for their exceptional commitment to customer satisfaction. They consistently go above and beyond to ensure their clients are happy.
Gio · 21 October 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Karen and the entire Lease For Life team. We genuinely strive to provide the best possible service and are delighted that our efforts have made a difference for you. It's always a pleasure to work with clients like yourself, and we look forward to continuing to exceed your expectations. We appreciate your support!
★★★★★ 5/5
TrustpilotKaren and Lisa were a great help when…
Karen and Lisa were a great help when they were at Kilburn square, got the work done, polite and easy going
Ponder · 15 August 2022
Agent replied · 25 October 2024
Thank you so much Linda 🙏 managing the Kilburn Square estate, working with the amazing team was a privilege for us. Wonderfull residents, staff and incredible community spirit.
★★★★★ 5/5
TrustpilotMarket knowledge is mind-blowing, I cant tell you how much this company help me .”
Market knowledge is mind-blowing, I cant tell you how much this company help me, they really know they’re stuff they’re informative and they don’t leave you hanging they give immediate replies and always ensure that you are happy with the help you receive
Safuraa · 24 June 2024
Agent replied · 25 October 2024
Thank you so much for your review. We appreciate your kind words and so Thank you again
★★★★★ 5/5
TrustpilotAs a landlord looking to rent my…
As a landlord looking to rent my property my partner and I were so impressed with the service and the fact that for once the full benefit of our investment into our property was actually going to serve a key worker. Having moved to London many years ago my partner and I know only to well How hard it is to rent and live in London. It is so nice to work with a philanthropic organisation.
Shona · 12 July 2021
Agent replied · 25 October 2024
Thank you so much. Reviews from our Landlords are so important, they help to push our project forward; five-stars! THANK YOU
★★★★★ 5/5
TrustpilotDealt with Karen and she was absolutely…
Dealt with Karen and she was absolutely brilliant helped me with every questions I had and was very friendly. Thanks Karen
Customer · 22 July 2022
Agent replied · 25 October 2024
Thank you so much Grant 🙏. Your support means so much.
★★★★★ 5/5
TrustpilotI am a Mentor partner with the Lease…
I am a Mentor partner with the Lease For Life Mentoring, I love the teams passion for helping to match tenants in the social housing sector and with landlords in the private sector. They are personable, professional and their attention to detail is above and beyond.I will partnering with LFLM as a mentor, helping to build small business with their tenants. As a single Mum entrepreneur, in this current climate this partnership is paramount. Sandie Duncan
Sandra · 23 May 2021
Agent replied · 25 October 2024
Thank you. You are inspirational in your own right; we love the work you do, empowering single parents to balance work with being present for their children. Thank you for your kind support. We love working with you.
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