Trusted Agent profile Β· Westminster

Lease For Life Westminster reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

233 reviews across 2 platforms

Suite 2, Grove Hall Court, 2-4 Hall Road, St John?s Wood, London, NW8 9NR, Westminster, NW8 9NR

Lease For Life's office in Westminster, at Suite 2, is rated 4.9 out of 5 across 233 reviews on two platforms, including 5 Google reviews rated 2.6.

Google logo

2.6 / 5

5

Reviews on Google

This office

Trustpilot logo

228

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very professional and friendly team 😊

Ferhat Β· 9 October 2025

Agent replied Β· 21 March 2026

Thank you so much for your kind words! 😊 We’re really glad you had a positive experience with our team. Providing a professional and friendly service is what we strive for every day, we truly appreciate your feedback and support!

5/5

Trustpilot

Couldn’t recommend more!

Couldn’t recommend Lease For Life more! They get out in front of any problem and resolve it. I had issues with my tenancy, and they swooped in fast and it was no longer a problem. Very friendly staff and great customer service.

Sophie Β· 27 June 2024

Agent replied Β· 25 October 2024

Thank you so much, Sophie. We value our landlords and tenants alike and believe working together is the best solution. Often, a tenancy issue is a question of perspective, and a joint vision helps us achieve resolution. We like to say problems are just solutions in disguise 😊

5/5

Trustpilot

Lease for Life is a hero of today's era

I like what Lease for Life is doing; they are helping people to understand their situation and navigating them in the right direction. It took me nearly one year to be accepted into the property. I knew how many people are rejected because they are in a bad situation and of low income. I really want to fight those ridiculous rules. At least to start with the right information towards people who need a home.

Inni Β· 8 June 2021

Agent replied Β· 25 October 2024

Dear Inni, we are so humbled by your review, we know how hard you had tried to find a home and how long it took you. We are just so happy that we added even the slighted positivity to you housing journey.

5/5

Trustpilot

Lease for life the best out there!

Found lease for life through a colleague and it is so great to have a company who finally puts the landlord first. They are a breath of fresh air and are absolutely professional in all they do. Truly god sent as there isn’t many companies who are doing what they do! I highly recommend them and think every landlord in the UK should use them.

Eliana Β· 28 September 2022

Agent replied Β· 25 October 2024

Thank you so much for your very kind words. We always go above and beyond for our Landlords; they are our first consideration, as without them, how can our hardworking household find homes? Landlords are our business; housing hardworking families is our passion.

5/5

Trustpilot

Excellent!

As a Landlord with a sizable portfolio, I work with many agents, but Lease For Life is my go-to lettings team, always going the extra mile for me and my tenants. Try them yourself, and you will not be disappointed.

Rajun Β· 22 June 2024

Agent replied Β· 25 October 2024

Thank you so much for your excellent review! It means a lot to us to hear that you and your tenants have had only positive experiences with Lease For Life. We are committed to going the extra mile for all our landlords and their tenants; we understand that both need to be happy for a tenancy to succeed. Your recommendation is invaluable, especially for landlords reading our reviews so that we can grow our service, and we look forward to continuing our partnership with you.

5/5

Trustpilot

Karen from lease for life is extremely…

Karen from lease for life is extremely knowledgable and professional . Her advice was incredibly helpful and I don’t what we would have done without her support. I highly recommend her and would not go anywhere else as she genuinely wants to help landlords, you are definitely in the right hands !!! Once again, we can’t thank you enough Karen !!

Sher Β· 4 January 2023

Agent replied Β· 25 October 2024

Thank you, Sherlee. You and your business partner are fantastic Landlords, and it was our absolute pleasure to work with you both. We are always looking for more Landlords as we have many hardworking key workers who are already referenced and ready to move with full rent guarantees in place, so we really do appreciate your kind words supporting our business.

1/5

Trustpilot

No taking seriously my enquire

Bad experience I did enquire for 3 bed in Willesden .I asked to view the property , they said at moment is not possible. I called 3 times and sent email but nothing . Now I saw the property has been gone.I’m struggling to find home . Thank you for wasting my time

Naheel Β· 29 August 2023

Agent replied Β· 25 October 2024

With over 166,000 households in temporary accommodation in London today, we are overwhelmed with every home we are privileged to offer to hardworking families. We receive hundreds of enquiries daily, and we are a small team that gives our time to help bridge the gap in rents and low income. We have strong working relationships with our London local authorities, and families facing immediate homelessness are often prioritised due to their dire needs. We sincerely apologise if you were unsuccessful in your application with us; it's challenging times out there, we know only too well as we do this job daily. It is important to note that we offered you no service, yet you have reviewed our service as an experience, but we did not engage our service with you; the point of Trustpilot is to review the service you were provided. Perhaps this is your point; we didn't have the property availability you needed or wanted. We wish we had enough homes for everyone who applied to us, including you, but what can we do when faced with an overwhelming need for every home we offer? Your review marks the overall frustration and painful fact that these are desperate times. It only highlights the levels that some will go to when facing the astronomical cost of living and cannot achieve what we all deserve: a safe, stable, and affordable home.

5/5

Trustpilot

I want to express my gratitude for the…

I want to express my gratitude for the exceptional support provided by Karen Bain to my client during his move to his new home. My client described Karen as a supportive and encouraging mentor, and her commitment and professionalism have helped him feel confident and ready to pursue his goals.

Cleria Β· 20 October 2023

Agent replied Β· 25 October 2024

Dear Cleria, Thank you so much for your very kind review. We appreciate your support for what we do.

5/5

Trustpilot

Exceptional people with an even better service

Karen & Lisa are exceptional people and go out of their way to help the people that need it the most. They provide an extraordinary amount of value to the tenants they house & the landlords they service. I have yet to meet an agency that provides as much to both sides as they do.

Logan Β· 8 June 2023

Agent replied Β· 25 October 2024

Thank you so much Logan. Your very kind words are very much appreciated 😊

5/5

Trustpilot

Super knowledgeable and professional.

We mainly work together with Karen who is amazing! Her knowledge and professionalism is incredible and we're very much convinced that our property is in good hands with her and the company.

Gabor Β· 27 September 2024

Agent replied Β· 25 October 2024

Thank you so much for your kind feedback! We’re thrilled to hear that you’ve had such a positive experience working with Karen. She truly is amazing, and we’re so happy to know her knowledge and professionalism have given you peace of mind about your property. We’re grateful for your trust and partnership and look forward to continuing to take care of your property!

5/5

Trustpilot

am a Landlord

I am a Landlord, and I have worked with many estate agents over the years, but I can say with clarity, never have I engaged with such a vibrant and engaging team, who really do practice what they preach! I highly recommend calling Lease for Life; outstanding service.

Alex Β· 26 October 2023

Agent replied Β· 25 October 2024

Thank you so much, Alex, it is not every day we get to work in sunny Bournemouth and delivering your lovely house to a fantastic family, working for the NHS (key workers) has been a privilege. We really appreciate it when our Landlords review our service. 😊 THANK YOU

5/5

Trustpilot

Absolutely amazing so helpful and…

Absolutely amazing so helpful and professional Karen went above and beyond for me

Chelseann Β· 9 August 2022

Agent replied Β· 25 October 2024

Thank you so much Chelseann; your kind words are appreciated. With rents skyrocketing and Landlords being pushed harder and harder by Government and the taxman, we are doing the best we can and delivering a cost-sensitive service that supports Landlords and tenants. We appreciate your patronage and support!

4/5

Trustpilot

Lease for Life

Staff are so supportive. Great communication throughout the process. Non Judgemental, which makes all the difference when procuring private rented accommodation for families in receipt of universal credit.

Customer Β· 22 October 2024

Agent replied Β· 25 October 2024

Thank you so much for your kind words! We're thrilled you had a positive experience with our team. Providing a supportive, non-judgmental environment and clear communication is at the heart of what we do, especially when helping families secure private rented accommodation. We're glad we could make a difference for you and are always here to support you in any way we can!

5/5

Trustpilot

I've recently let three flats through…

I've recently let three flats through Lease for Life Housing Group. The service was first class and comprehensive. A highly experienced, friendly team of professionals that deliver. I would strongly recommend them to existing/prospective landlords.

David Β· 23 June 2024

Agent replied Β· 25 October 2024

Thank you so much for your review! We take great pride in delivering the best service and ensuring that our clients feel supported and valued throughout the entire process. Your recommendation means a lot to us, and we are grateful for your trust and confidence in our work. We need as many lovely landlords as possible to see the great work we do, so when our landlords reviews us, we are just so happy 😊

5/5

Trustpilot

Amazing company, Highly recommended

Me and my family were house hunting for months and really struggled to find one because of low income and than we met Karen, she's kind, understanding and very informative, genuinely wanted to help. She found us a beautiful home in no time. Thank you very much.

Javid Β· 10 October 2023

Agent replied Β· 25 October 2024

Thank you so much for your kind review. We must support our hard-working families, who contribute so much to our local communities. We work with many fantastic landlords who recognise the need for stable, secure, long-term housing. We will always need more, so any landlords reading this, please help if you can 😊

5/5

Trustpilot

As Letting and Managing Agents

As Letting and Managing Agents, we limited working with Tenants on Benefits because of previous bad experiences, primarily due to Tenants not understanding what was expected of them, especially twined with an unsupportive Council staff.Lease for Life Mentoring has changed our minds, professional and supportive from start to finish, always accessible, and they do exactly what they promise. We recommend them and wish them all the best.

Natalie Β· 8 June 2021

Agent replied Β· 25 October 2024

Thank you, Natalie; we appreciate your kind words. We want to build strong relationships with our Lettings and Management Agents; together, we can really make a difference in changing the negative perceptions of hard-working people who rely on government support. Thank you for allowing us to work with your Landlords.

5/5

Trustpilot

Thank You Karen

I just wanted to take a moment to express my appreciation for KAREN constant support and guidance. You have always been available whenever I needed advice, and your willingness to help is truly remarkable. Your dedication and kindness make you an amazing person. Thank you.

Daniela Β· 6 October 2023

Agent replied Β· 25 October 2024

Thank you for your kind review. Your role as a first responder and essential keyworker within your local community underscores the critical importance of addressing your housing requirements. We firmly advocate the allocation of Social Housing based on need, with a primary focus on supporting the pertinent local community. This approach places individuals like yourself first responders, at the forefront of our priorities. In the face of the current financial challenges in the housing market, we are actively engaging with private landlords to address the pressing demand for additional homes, ultimately contributing to the cohesion and functionality of our communities.

5/5

Trustpilot

5 Star service highly recommended

Lease for life are a friendly professional and helpful company to assist you in your housing needs. The representatives help explain things clearly and are proactive in ensuring you are given the best care and service. I highly recomend them for others as they have assisted me greatly. The 5 star rating goes across the board from customer service to delivering on what they have promised.

Cher Β· 26 May 2021

Agent replied Β· 25 October 2024

Dear Cher, thank you for your kind words. Every star counts 😊. We appreciate your feedback; it is essential to show a high level of engagement from our Clients. So again, thank you for our five-star review 😊

5/5

Trustpilot

Fantastic team and support

I'm an English teacher and a single mother, I was struggling to find a place by myself. I want to say a big THANK YOU to the Lease for Life, Bexley Council team and my fantastic mentor Karen, your combined efforts have been life-changing for me and my baby. I appreciate the consistent communication and genuine support from day 1.Thank you all so much.

Patience Β· 25 July 2021

Agent replied Β· 25 October 2024

Thank you so much, Patience. Your kind review is appreciated. It is hard being a Keyworker in this challenging time. Rents in London have never really been affordable, and even at the LHA rate, it's often a struggle. Every time we help find a home for a family, we are grateful to the supporting team at the council and the Landlord who works with us.

5/5

Trustpilot

An Amazing Team and An Amazing Experience, Thank You!

I would just like to say a big thank you to the Lease for Life mentoring team for finding me my penthouse in the sky! It’s created a lovely start for my daughter and I; I couldn’t be more thankful for Lisa, Karen and Bertram from Hackney Housing for remaining resilient in this fight with me! I couldn’t be more grateful for these amazing people!

Amira Β· 21 July 2021

Agent replied Β· 25 October 2024

Thank you Amira, your lovely words are very much appreciated, and yes, Bertrum was incredible 😊. You are a fantastic family, and both Lease for Life and your Landlady are proud to have supported you in your new home.

5/5

Trustpilot

100% recommend this company

100% recommend this companyHad Karen working with us as a family and what a great lady and the work and effort put in is fantastic

Kelly Β· 26 September 2024

Agent replied Β· 25 October 2024

Thank you so much, Kelly; we really appreciate your review.

5/5

Trustpilot

Lovely people!

Working in the financial markets, working with many landlords, I can happily give this company a five-star review. Great work ethic and lovely team.

Oliver Β· 27 September 2024

Agent replied Β· 25 October 2024

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our work ethic and team resonated so well with you. It means a lot coming from someone with your experience in the financial markets. We look forward to continuing to provide the same level of service to you and any landlords you work with. Thanks again for the five-star review! 🌟

5/5

Trustpilot

I had a great experience this company…

I had a great experience this company they rent my flats and deal with all the headache with Tennant’s and give me guarantee rents

Ali Β· 27 September 2024

Agent replied Β· 25 October 2024

Thank you for your feedback! We're so glad to hear that you had a great experience with us. Taking the stress off your hands and ensuring guaranteed rents is exactly what we aim for. We appreciate your trust in us to manage your properties and look forward to continuing our partnership!

5/5

Trustpilot

They need way more exposure...the service is brilliant.

I think Lease for Life needs to get their message out there way more. I'm a Landlord, and I love what they do. My fiancee and I are off travelling for a year, and we are very happy to work with Lease for Life during our sabbatical, great tenants, excellent service, we feel lucky as we came across them by accident.

Dave Β· 18 May 2021

Agent replied Β· 25 October 2024

Hi David, your such a star yourself, thank you to both of you and again congratulations o your engagement. PS: you can do our marketing if you drop your rates :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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