Every review we hold for the Westminster office, from every platform, shown as written. First names only.
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5/5
TrustpilotWithout the amazing help from lease forβ¦
Without the amazing help from lease for life and Omar from Southwark council me and my two small children would not of had a roof over our head and a place to call home close to all our family and friends they made the whole experience hassle and stress free the end results were amazing thank you all so muchπ
Nicole Β· 1 November 2021
Agent replied Β· 25 October 2024
Nicole, Thank you for your kind words: It was a team effort: Your Landlord, you, Omar (Southwark Council) and lastly, our team at Lease for Life, together, we made your home a reality. We only wish we had 100 more homes like yours; we have so many hard-working families just like you who need a good, affordable and sustainable home. Thank you so much for our five stars π
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5/5
TrustpilotLisa and Karen are an amazing teamβ¦
Lisa and Karen are an amazing team friendly and hardworking thank you ladies for your help β€οΈ
Mag Β· 20 December 2024
Agent replied Β· 27 May 2026
"Thank you so much for your kind words! π Lisa and Karen are truly dedicated to providing the best support, and weβre thrilled to hear that their hard work made a difference for you. If you ever need anything else, donβt hesitate to reach out. β€οΈ"
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5/5
TrustpilotHighly recommend this team
Highly recommend this team, they are extremely knowledgeable and are very professional. Being a landlord can be extremely stressful, Lease for life help alleviate all that and help organise everything for you. From vetting tenants to organising insurance they can do it all. Give Lease for Life a call and see for yourself. I highly recommend them.
PMarsili Β· 24 December 2021
Agent replied Β· 25 October 2024
Thank you so much for this review, We really do appreciate the support of great Landlords!
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5/5
TrustpilotIβm an architect and my clients and iβ¦
Iβm an architect and my clients and i really enjoy working with the team at leasa for life they are highly recommended
Ali Β· 27 September 2024
Agent replied Β· 25 October 2024
Thank you so much for your recommendation! It means a lot to us to hear that you and your clients enjoy working with our team. We truly value the opportunity to collaborate with you and are excited to continue delivering the best service possible. Looking forward to many more successful projects together!
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5/5
TrustpilotAbove and beyond
I can't recommend this company enough to landlords, they go above and beyond in their work to deliver high standard. Very attentive and helpful in many ways.
Gergana Β· 29 June 2024
Agent replied Β· 25 October 2024
Thank you so much, Gergana; every review is very important to us. We are very grateful for your taking the time to review us.
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5/5
TrustpilotThoroughly excellent service
Just agreed our third tenancy with Lease for Life, again this was a free service and we have housed another working family. What Lease for Life are doing is quite frankly astonishing. Cant recommend this team of bubbly ladies enough, full of enthusiasm for their jobs and consideration for their clients and tenants alike. Five stars from us here!
Edward Β· 2 September 2021
Agent replied Β· 25 October 2024
Thank you, Edward & Judy. Having fantastic Landlords like you to work within the first instance, really helps π Your support is invaluable, and we all appreciate your wonderful review.
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5/5
TrustpilotLease for life mentoring
5* rating from me I ban trying over 3years to get housed in weeks lease for life mentoring helped me get a property. The women I worked with where on point and worked quick and they never gave up Iβm honestly so great full for the work they have done they made my kids and mine Christmas
Shan Β· 16 December 2021
Agent replied Β· 25 October 2024
Shannon, you humble us with your kind words π. You are a fantastic mum; you have worked hard and fought your corner. The opertunity to match you with a Landlord who understands what home really means is where our passion lies. To you and us, a home is not just a roof; its is where hearts reside, children grow up, and families come together. We do what we can, but parents like you do all the hard work. π
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5/5
TrustpilotI'm a self-employed yoga teacher and aβ¦
I'm a self-employed yoga teacher and a key worker teaching yoga for rehabilitation after trauma. It is hard enough when you are working to find a home in London, but as a self-employed person, it is almost impossible. Everyone deserves a home they can afford. Great work, Lease For Life Team; you are doing great work!
Sam Β· 4 January 2022
Agent replied Β· 25 October 2024
Thank you, Sam; your review is appreciated, and you are 100% correct! Even fully employed people struggle with connecting directly to good landlords. This is why we invest so much time and effort into building relationships between all parties, proving rent history and reliability for a Landlord and good standard for the tenants. Thank you for supporting us π
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5/5
TrustpilotThis company is great theyβve helped meβ¦
This company is great theyβve helped me so much in such small space of time and I really recommend it if you are in need of housing , there communication is great and they are very consistent and Iβm a very happy customer
Shirley Β· 31 May 2023
Agent replied Β· 25 October 2024
Thank you so much for your kind review π. Today more than ever, with interest rates screamingly high and Landlords struggling to cover their costs, it is more challenging than ever to deliver good homes to key workers at rents that deliver for both Landlords and tenants. We are so happy we have delivered on both counts for you and your landlord.
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5/5
TrustpilotLease For Life Supporting Veterans.
Veterans struggle more than most to find housing, most 1-bedroom flats go to families, and single (mostly) men don't get a fair chance. It's great to work with a company that understands what our Veterans have done and continue to do for our county. Speaking from experience on both fronts, Well done, Lease For Life
Ally Β· 27 October 2021
Agent replied Β· 25 October 2024
Thank you so much Ally - your praise is very much appreciated. We understand the struggles of a single person under the age of 35, and we are making inroads to helping, especially with such strong support from people like yourself. We need more Landlords who will work with Veterans; we understand the 2% quota from councils across the UK is woefully low in combating this grave issue, but we just donβt have enough Landlords helping with the need. We support our fantastic veterans and will keep fighting the good fight! π
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5/5
TrustpilotI absolutely love this agency they areβ¦
I absolutely love this agency they are amazing. They are very on hand and willing to help you with any problem you have. I would and have recommend them to everyone with housing needs as they are the only agency that have successfully managed to get me in a good home and is willing to carry on helping.
Sidzz Β· 20 May 2021
Agent replied Β· 25 October 2024
Hi Sidzz: Thank you for your great review. As one of the first families we worked with, your understanding and experience is a true reflection of what our project stands for. Again, Thank you
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5/5
TrustpilotExceptional work
Having worked with Lease For Life Mentoring, it has been fascinating to see how they are have given landlords an effortless platform and management service to find long-term tenants. In addition, their mentoring service is incredible and one of a kind. I look forward to working on more projects with the team from Lease for Life
Freestart Β· 8 September 2021
Agent replied Β· 25 October 2024
Thank you! Youβre an amazing company and we love working with you to π
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5/5
TrustpilotAmazing and incredibly helpful company
Amazing and positive company! Karen gave us clear and straightforward information that made a positive impact on us. Cant recommend Lease For Life enough! If you're in need of housing advice this is the place to go to. In-depth detailed help and a huge amount of knowledge is provided to help your situation.
Suhel Β· 22 February 2022
Agent replied Β· 25 October 2024
Thank you so much for your review. We love that we have positively impacted your journey, and we are elevated by your positive and kind words. Again: Thank you very much π
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1/5
GoogleThese people are bunch of useless goons who canβt even do anything. They try to be clever but donβt even know the laws properly. Completely rubbish
Tony Β· 27 April 2024
Agent replied Β· 27 October 2025
Response from Lease For Life Housing Group:
Dear Tony,
Thank you for your feedback. We understand this situation has been upsetting for your family, and we are genuinely sorry it unfolded in this way.
There was an administrative error regarding the eviction date, which we fully acknowledged at the time. Compensation was agreed with your daughter to reflect this mistake, and we regret the distress it caused. However, it is important to note that the property was subject to a legal possession order, granted by the courts due to persistent non-payment of rent.
At Lease For Life, we work hard to support single parents, families, and vulnerable individuals, many of whom are facing incredibly difficult circumstances. We understand how deeply frustrating it can be when someoneβs Universal Credit is capped or suspended, leaving them unable to pay their rent. In your daughterβs case, we acknowledge that the circumstances were especially traumatic, and we sincerely wish the outcome could have been different.
That said, housing providers must still act in line with legal processes. When rent is not paid and no alternative resolution is reached, possession becomes unavoidable. Itβs never a decision we take lightly.
It's also difficult to fully respond to a complaint such as this, as much of the information that supports the work we do is sensitive and protected under GDPR. However, if those involved were open to us sharing more context, we would be in a better position to provide a fuller and more transparent response.
We remain committed to working with councils, support services, and tenants to deliver fair and compassionate housing solutions., Lease For Life Housing Group
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5/5
TrustpilotLease for Life has helped me deal withβ¦
Lease for Life has helped me deal with a very difficult tenancy; I have had to deal with issues with rent and problems with contractors, and hard to reach Housing Officers. Lease for Life help and support to rectify these matters, whilst still ongoing, has been invaluable. I can't recommend their support/ service enough!
Samina Β· 30 September 2021
Agent replied Β· 25 October 2024
Thank you so much, Samina. We appreciate your praise; even though we are still in the midst of rectifying your tenancy and resolving your problems, it's great to have such positive feedback.
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5/5
TrustpilotMentoring at its best.......
I have been working with Karen over the past few years, and she has supported and helped me with a situation that happened a year ago where I had to have advice on a house sale. Karen guided me and helped with the process of this. I would highly recommend for any housing needs.
Michael Β· 18 May 2021
Agent replied Β· 25 October 2024
Thank you Michael, joining Trustpiolet is an important step for us here at Lease for Life - our Mentoring services are key to helping those we enguage with. We want to be a positive impact on the housing world. We really appreciate your review.
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5/5
TrustpilotAs a business owner
As a business owner, I've experienced many levels of service. Lease for Life has a truly unique team and do extraordinary work and should be supported. It is not easy finding homes for good people on a low income and they really deserve respect and support. Well done, Lease For Life
Customer Β· 15 November 2021
Agent replied Β· 25 October 2024
Thank you for your supportive words. Absolute correct, those on low to medium income really struggle to pass traditional referencing. To clarify, a tenant needs 2.5 the income veuse the rental, and so to rent for a 2-bedroom in London at Β£1585 PCM, the Proposed tenant needs to earn a minimum of Β£47,550 PA. So yes, we need support for these hardworking families. Thank you so much for bringing this up.
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5/5
TrustpilotValuable service and trustworthy organisation
I have been a Service Manager for over 25 years and know how complex and challenging private renting can be. I think this service, particularly at this point in time, is invaluable and having an organisation like this you can trust is one of the biggest challenges. Well done Lease For Life team!
Customer Β· 8 June 2021
Agent replied Β· 25 October 2024
Thank you so much for your kind words Chris. We appreciate your support, especially coming from an industry professional who understands how important a good all-round service is. We believe that our Clients Tenants are their assets, so a happy tenant equals and happy Landlord π
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5/5
TrustpilotLease for life has looked after me wellβ¦
Lease for life has looked after me well and got me settled into the property. They have been patient and supportive. I have already recommended the services to friends and family.
Melvyn Β· 25 October 2023
Agent replied Β· 25 October 2024
Thank you so much for your kind review. It is so important for Landlords to know they can work with us, and help a hardworking family with fewer risks than traditional renting through referencing agencies that reject those who might be dependent on even the smallest UC top-up to their income. UC top-up to a working income is not something to reject out of hand. We are working to change the narrative, and your review is helping us path the way.
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5/5
TrustpilotThis organisation is brilliant π€©
This organisation is brilliant. They are true to their purpose of helping people to help themselves.I was hugely impressed by the hardworking, commitment and problem solving demonstrated by Anita and Karen. And theyβve give my partner and her children the stable, comfortable family home they deserve. Thank you.
Peter Β· 18 March 2022
Agent replied Β· 25 October 2024
Thank you so much Peter. We really appreciate your kind review, it was our pleasure to help π
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5/5
TrustpilotKaren does a great job of listening toβ¦
Karen does a great job of listening to what your requirements are and finds the right fit for you.
Guy Β· 23 June 2024
Agent replied Β· 25 October 2024
Thank you so much for your kind words and positive feedback. Karen really loves her work and, more so, cares about sustainability, so she goes the extra mile to deliver what our landlord wants. It's music to our ears that you agree that it's wonderful to know that Karen exemplified these values. We value our landlord reviews as they clearly demonstrate our working ethic and service.
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5/5
TrustpilotExcellent responsive service from Karenβ¦
Excellent responsive service from Karen in helping to set-up everything
Mr Β· 6 November 2024
Agent replied Β· 27 May 2026
Thank you so much for your wonderful feedback! We're delighted that we provided you with excellent, responsive service in setting up everything for your property. Ensuring our landlords have a seamless and supportive experience is our priority, and we're thrilled that Karen could assist you effectively in getting everything ready. If there's anything further we can help with regarding your property, please don't hesitate to reach out!
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5/5
TrustpilotI have to say Karen at Lease for Lifeβ¦
I have to say Karen at Lease for Life was really helpful and kind to a very distressed landlady. She calmly explained all of the options available to us and had a list of approved workmen. I could not recommend this company, or Karen personally, highly enough.
HVO Β· 7 February 2022
Agent replied Β· 25 October 2024
Thank you so much, Helen, for your lovely review. Helping Landlords stay in the marketplace is so important for us. As private rental stock diminishes, housing becomes harder. Again we thank you for your kind and supportive words.
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5/5
TrustpilotRenting process
lease for life are professional courteous and attention to detail second to none. I would recommend them to any landlord because they have a strong vetting process. I will be working with them because I believe in their project and they provide great service to landlords and tenants alike.
Errol Β· 26 September 2021
Agent replied Β· 25 October 2024
Thank you so much, Errol; we appreciate your support and the fantastic flats that now are homes to two hardworking families. The families you have helped are so appreciative, and we couldn't express how great it's been working with you π. You have gone above and beyond, and your tenants feel they are living in a home, not a rental. Thank you again π
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