Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbsolute amazing
A complicated tenancy made simple, dealing with a difficult tenant is a nightmare unless you are one of the teams from LFL, no messing around dealt with is clean and quick. My property is back without a scratch, and they went so far as to help the tenant resolve their issues, so a win-win for everyone
Jibz · 24 June 2024
Agent replied · 25 October 2024
We truly appreciate your positive feedback! It's fantastic to hear that our team are on fire. Handling challenging tenants can be daunting, but we pride ourselves on making the process clean and quick. We're glad your property was returned without a scratch and that we could assist the tenant in resolving their issues, resulting in a win-win for everyone. Thank you for trusting LFL to help you with your property management needs!
★★★★★ 5/5
TrustpilotKaren was so helpful throughout our…
Karen was so helpful throughout our transition to move to our lovely new home.She went ubove and beoned helping us going that 1% beoned her job role.So happy in our new accommodation.Thank you Karen for all your help.Regards Mark.
Mark · 16 February 2022
Agent replied · 25 October 2024
Thank you Mark. We appreciate your review 😊
★★★★★ 5/5
TrustpilotCan’t say how knowledgeable and…
Can’t say how knowledgeable and professional this company is. Lisa Pirie is outstanding. As a landlord I can’t recommend them enough!
MISS · 28 October 2023
Agent replied · 25 October 2024
Thank you so much for your kind review; we really do appreciate our Landlords and are grateful when they are happy to recommend us😊
★★★★★ 5/5
TrustpilotOn my life if it wasn't for Karen I do…
On my life if it wasn't for Karen I do t know where ill be right now. I wasn't getting g anywhere no one could or would listen. Karen made it happen Thanks again Karen I swear i owe you x
Matt · 11 October 2021
Agent replied · 25 October 2024
Matt, your words humble us, and we are truly saddened that your story is not unusual or exceptional. 88% of the homelessness in our capital are single men. So little is available to help a single man; finances, accommodation and just basic understanding could change so much. Matt, you being safe in your new home and having a chance at a new beginning is all the thanks we need.
★★★★★ 5/5
TrustpilotAmazing people!!
Amazing people!!! Very knowledgeable, genuine and friendly service, will go above and beyond to help and create an amazing service.
Ashlee · 17 October 2025
Agent replied · 21 March 2026
Thank you so much! 🌟
We’re truly grateful for your lovely words. It means a lot to know our knowledge and care made a difference. We always aim to go above and beyond for our clients, so hearing this feedback really makes our day!
★★★★★ 5/5
TrustpilotOutstanding service and support throughout…
Outstanding service and support by Karen throughout.Faced technical issues when uploading the documents, however Karen was quick to follow up and support until a resolution was reached. Highly recommend the service.Thank you
AYA · 15 November 2022
Agent replied · 25 October 2024
Thank you so much Amal, we appreciate your kind review and yes, we have never had to send the same document so many times before, but we do live in a Tech world, and sometimes these things are sent to challenge us! But we overcame the system and got the tenancy over the line. Thank you so much for your support and kind words.
★★★★★ 5/5
TrustpilotTook the time to really listen to what…
Took the time to really listen to what I needed and came up with proactive solutions, I recommend Landlord work with Lease for Life, they will really help you.”
Lyn · 12 January 2023
Agent replied · 25 October 2024
Thank you so much, Hanklene; we appreciate your support and kind review of our service.
★★★★★ 5/5
TrustpilotI worked with Karen in finding a dream…
I worked with Karen in finding a dream home for my son and I. Motivational and uplifting it was exactly what I needed at that time. I have since recommended Karen to my friends as I trust in her fully. Thanks guys!
Jasmine · 19 May 2021
Agent replied · 25 October 2024
Thank you so much, Jasmine. Karen appreciates your kind words. Absolutely, we believe in motivating, uplifting and supporting our Tenants - a happy tenant and happy Landlord create sustainability and stability. We all want this for our Lease for Life community.
★★★★★ 5/5
TrustpilotOverall Amazing Experience With Lease for Life
with a background of working in anti-money laundering, I have a fairly good understanding on how services are delivered, so I am very happy to recommend Lease For Life, their service is excellent!
ALEXANDRA · 21 May 2025
Agent replied · 21 March 2026
Thank you so much for your kind words and recommendation! Coming from someone with your expertise means a lot. We’re proud to deliver a service that you can trust. And don’t worry, no offshore accounts just yet! However, you do get housing solutions with a lot of heart!
★★★★★ 5/5
TrustpilotFantastic
Karen and Lisa have been absolutely amazing. Two extremely friendly and lovely people who cannot do enough for their tenants! Thank you for being so helpful and finding us a lovely home!
Abbey · 21 May 2025
Agent replied · 21 March 2026
Thank you so much for your kind words! It truly means the world to us. We're so pleased we could help you find a home you love. Supporting our tenants is at the heart of what we do, and hearing feedback like this makes it all worthwhile. Wishing you continued happiness in your new home, please don’t hesitate to reach out if there’s anything you need!
★★★★★ 5/5
TrustpilotA fantastic company with Amazing staff
A fantastic company and has amazing staff. Lease For Life is a fresh air to the PRS sector, they support tenants and applicants in helping them to move into their homes.Lisa & Karen are always a delight to work with. Keep up the good work ladies :)
Leah · 22 October 2024
Agent replied · 25 October 2024
Thank you so much for your lovely message! We’re thrilled to hear that you find our approach refreshing and supportive. It’s a privilege for us to help tenants and applicants find their new homes, and we’re grateful for the opportunity to make a positive impact in the PRS sector. Lisa and Karen truly appreciate your kind words and look forward to continuing our work together. Thanks for your support, and we’ll definitely keep up the good work! 😊
★★★★★ 5/5
TrustpilotGreat knowledge of the market
Great knowledge of the market, helpful and proactive. Lisa, Karen and the team are a pleasure to work with.
Paul · 26 June 2023
Agent replied · 25 October 2024
Thank you so much, Paul. Coming from an industry professional such as yourself, we greatly appreciate your support and business, thank you so much.
★★★★★ 5/5
TrustpilotAmazing and very helpful people!
Amazing and very helpful people!Thank you Karen🌺
Mila · 28 March 2024
Agent replied · 25 October 2024
Mila, thank you so much for taking the time to review our service. Its so important for Landlord to review us, it helps us reach a wider audience - again thank you so much
★★★★★ 5/5
TrustpilotGreat Team
Our company is working with Lease for Life. These guys are super friendly and will go above and beyond to help tenants secure their properties. They are on hand to help with any issues/problems that may arise. I highly recommend Lease for Life.
D · 22 October 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! We truly appreciate your support and recommendation. At Lease For Life, we are committed to making the process as smooth as possible for tenants and landlords. It’s always our goal to go the extra mile and ensure that everyone feels secure and supported. We're grateful to have partners like you who share our values.
Looking forward to continuing our work together!
★★★★★ 5/5
TrustpilotHelp
It was honest and extremely helpful the information I received. Karen was so kind
Jordy · 20 October 2023
Agent replied · 25 October 2024
Thank you, Jordy; we really appreciate your support in what we do and how we do it 😊
★★★★★ 5/5
TrustpilotWords cannot describe how amazing they are.
What lease for life are doing is really special. They helped me and my family find a lovely home at very short notice, and were able to help us at a time when we needed it the most. Anywhere else I tried to contact to rent a home told me I need to earn a certain amount, which for me was out of reach. Then Lease for life did their magic and found us a place we could call home. They were very professional and efficient. Karen and Lisa who I had the most contact with were brilliant, they’re very hardworking and passionate about what they do. I am very grateful for them, Thank you!
Heminder · 31 December 2021
Agent replied · 25 October 2024
Thank you, Heminder, for your lovely review. We support amazing people into homes; our tenants do all the hard work, like you and your family; it’s a joint effort with you leading the way. Thank you for being part of our community 😊
★★★★★ 5/5
TrustpilotAs a contractor I have worked with…
As a contractor I have worked with Karen and Lisa from Lease for Life Mentoring, they are professional and helpful and able to deal with trades people which makes it easier if problems occur.S DONALDSON
Customer · 23 June 2021
Agent replied · 25 October 2024
Thank you, Steve. Contractors are vital to keeping our tenancies working well, a well maintained property = satisfied Landlord and happy tenant. We value and respect all our contractors, thank you for being part of our journey.
★★★★★ 5/5
TrustpilotBrilliant team
I have been working with Karen and Lisa for over a year now and it has been an absolute pleasure! They always have their customer's best interests at heart and never disappoint. I look forward to working with them for many years to come.
Carlo · 27 September 2024
Agent replied · 25 October 2024
Thank you so much for your wonderful review! We're delighted to hear that working with Karen and Lisa has been such a positive experience for you. They truly care about every client, and it's fantastic to see that reflected in your experience. We're looking forward to many more successful years of collaboration. Thanks again for your support and kind words! 😊
★★★★★ 5/5
TrustpilotHighly professional
Highly professional, deliver a very fast, efficient, and helpful service. A clear leader in this space and one of the best companies I have dealt with. Recommend very highly, especially Karen, who is outstanding, Matthew
Matthew · 16 June 2021
Agent replied · 25 October 2024
Matthew, thank you so much. High praise indeed from a consummate professional such as yourself. We need as many Landlords as possible to review us, thank you so much again.
★★★★★ 5/5
TrustpilotI work full time in recruitment
I work full time in recruitment; Im a single guy, and finding a home in the rental market has been challenging. It is like all the 1-bedroom flats go to single parents, excluding us single people. Not judging, but is it fair? Anyway, I have given a shoutout to Lease for Life, they are amazing at what they do. Landlords, please think about renting to us single guys; we make great tenants too. Just ask the team at Lease for Life
Ashley · 26 November 2021
Agent replied · 25 October 2024
Thank you, Ashley; it is true that single tenants can struggle to secure housing more than families, and we highlighted this on our insta a few weeks ago regarding the irrefutable corrolation between men, homelessness, and mental health issues. It can be demoralising to fight to be accepted for a home constantly. So much more needs to be done to resolve this area of housing. We really do appreciate your review and your support 😊
★★★★★ 5/5
TrustpilotExcellent service I couldn’t thank you enough
Excellent service I couldn’t thank Karen Bain enough for finding me my dream property in the perfect location- pro active and professional making my move a smooth and easy transition- highly recommend
Nicola · 25 November 2021
Agent replied · 25 October 2024
Thank you, Nicola. We appreciate your support. Being able to stay close to family is essential; with 2.4 million separated families in Great Britain, including 3.6 million children (from government statistics 2020), we know how important family is for mental and emotional wellbeing. Being able to pop around the corner to have Sunday lunch with your parents, or see a sibling or be close to nephews and nieces has a significant impact on you and them. Thank you so much for your review.
★★★★★ 5/5
Trustpilot“As a Landlord
“As a Landlord, I'm more than happy with Lease For Life, great team, and they do good work.” Karen goes above and beyond for both landlord and tenant !
Michael · 11 April 2025
Agent replied · 21 March 2026
Thank you so much for your very kind and welcome words of praise. We especially value our landlord reviews as these demonstrate our ability to deliver our services, and the care an attention we give to each tenancy 😊
★★★★★ 5/5
TrustpilotHi my name Thomas and I would just like…
Hi my name Thomas and I would just like to thank leaseforlife for all the support they gave me, I tried so many other people and they just turned me away, but Lisa and Karen worked around the clock for me, I can't even put into words how much they did for me, I feel settled now in my new place and where as before I had no hope, and can now see a bright future and if it wasn't for leaseforlife God knows where I would be.from the bottom of my heart thank you so much.
Customer · 5 November 2021
Agent replied · 25 October 2024
Thank you, Thomas; We really appreciate your review. Especially on the back of men's mental health awareness, so many men are ignored and unsupported, which significantly contributes to the decline of mental health issues. It is no surprise that homelessness and mental health are so closely linked.
★★★★★ 5/5
TrustpilotThey go above and beyond
As a working family with small children, it was such a relief to find a company that wanted to help us with our housing situation and did so without being motivated by monetary gain. Staff took time out to talk to us and explain everything is so much detail and helped us with contacts and information. They know their stuff and are above all kind and considerate. We really appreciated working with the team at Lease For Life.
NADIA · 22 February 2022
Agent replied · 25 October 2024
Nadia, thank you so much for your wonderful review. A home to us is the basis for family, and we aim to deliver or pave the way to many affordable, sustainable and secure homes for as many families as possible. Advice is free and given with love, we are so happy to have helped.
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