Trusted Agent profile · Westbourne

Palmer Snell Westbourne reviews

4.5

★★★★★ Excellent

170 reviews across 1 platform

110 Poole Road, Westbourne, BH4 9EF

Palmer Snell's office in Westbourne, at 110 Poole Road, is rated 4.5 out of 5 across 170 reviews on 1 platform, including 170 Google reviews rated 4.5.

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4.5 / 5

170

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westbourne office, from every platform, shown as written. First names only.

5/5

Google

This is my second year using the lettings team at Palmer Snell Westbourne. Jack, Ahmed and James have provided an absolutely professional and responsive service. They helped with advice, tenant contact and managing the way through the issues presented by the pandemic. They have just helped me find my latest tenants and I am impressed with the speed and communication I received at each stage of the process.PositiveResponsiveness, Quality, Professionalism, Value

David · 27 August 2021

Agent replied · 31 May 2023

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Palmer snell have dealt with a couple of my properties and and I found Matthew Theobald and was very impressed with their level of service and professionalism. I would highly recommend to anyone looking to market their property.

Alex · 27 June 2024

Agent replied · 26 August 2024

Thank you for your glowing 5* review and recommendation Alex. Kind regards, Lucy, Customer Relations.

5/5

Google

Westbourne Palmer Snell provided an excellent service for the sale of my property. They achieved a quick sale and provided excellent support and communications throughout the whole process. Would highly recommend!

Andy · 17 October 2024

Agent replied · 24 October 2024

Thank you Andy for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I recommend Palmer Snell as your go-to property rental agency. They are quite reliable, their customer service is top notch and they treat your application with such dispatch that leaves you impressed and highly satisfied.

Lanre · 5 August 2024

Agent replied · 26 August 2024

Thank you Lanre for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Big thanks to Anna, Ella & Sammi who helped me find a home in Bournemouth area. Very efficient and friendly, will recommend to friends and family. Thank you!!

Mr · 9 June 2019

Agent replied · 8 June 2023

Thank you for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott

5/5

Google

Ella and Anna were very helpful in arranging a move in date at short notice. Can't fault them at all. Great service and pleasant folk.

Stoo · 8 June 2020

Agent replied · 8 June 2023

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Amazing experience dealing with Matt and the team at PS Westbourne.. could not have been more responsive and helpful!!

Stuart · 28 May 2024

5/5

Google

Amazing service of Ahmed and the team. Very good communication and helpful. Thank you for you good job !

Raluca · 8 June 2021

Agent replied · 8 June 2023

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

1/5

Google

We have had a terrible experience with Palmer Snell Westbourne. We have been trying to sort out an issue with a letting since the end of May. I have had to call multiple times, most of the time I get a message service, and send multiple emails, many of my emails go unanswered. I would not recommend them at all!

Brandon · 5 July 2022

Agent replied · 31 May 2023

I am sorry to read you feel this way. If you wish to contact us via review@countrywide.co.uk with full details I will be able to pass your concerns onward to our dedicated Customer Care Team.

5/5

Google

Bought a property less than a month ago and they have been able to let it straight away. Very good communication and have kept me informed throughout.

Catherine · 3 October 2024

Agent replied · 24 October 2024

Thanks for the excellent 5* review Catherine! Thanks for your thoughtful comments about our Westbourne team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and support from the very first contact. Daisy and Lee helped us with everything from the viewings, questions about the property, liaising with the landlord, documentation, and a smooth move in process. I am grateful for the super friendly and helpful assistance. Thanks! Alex :)

Alex · 28 August 2023

Agent replied · 26 November 2023

Hi Alex, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

1st class service by 1st class staff my sale went through without a hitch thanks to the two Matthews who where always on the case

Cockney · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a really smooth experience viewing & renting a place with Ella & would recommend this estate agent - really understanding and laid back but everything was done in a really efficient, professional & timely manner

J · 28 February 2024

Agent replied · 28 April 2024

Many thanks J for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and very welcoming sales team. Special thanks to Mackenzie Lane

Ash · 27 June 2024

5/5

Google

My agent was Ella Perkins. I was very impressed how professional and helpful she was. I can really recommend Palmer Snell with such a good people in there.

Tomasz · 27 June 2024

Agent replied · 26 August 2024

Many thanks Tomasz for your stunning recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I highly recommend them. Friendly, responsive and professional staff. Especially Ahmed.PositiveProfessionalism

Sylwia · 27 August 2021

Agent replied · 8 June 2023

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The sales team of the Westbourne Branch is phenomenal. Couldn’t speak higher for Magda and Kerry. Excellent service.

Tasos · 9 June 2019

Agent replied · 8 June 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy.

5/5

Google

Great company,everso helpful, found me the perfect property, highly recommend Ahmed

Liam · 8 June 2021

Agent replied · 8 June 2023

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

I cannot praise Matt at Palmer Snell enough for his persistence and diligence in selling my late mother’s flat in Westbourne. Always professional and friendly he helped me and my siblings overcome various obstacles to achieve a satisfactory conclusion. I’d recommend him without hesitation.

Richard · 1 April 2023

Agent replied · 31 May 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Our gratitude goes to Lee, Daisy and Kayleigh whose professionalism has been second to none, finding and moving in good tenants in less than a month of being instructed, was exceptional team work Thank You

Nadia · 27 October 2023

Agent replied · 26 November 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I get our current home with them. Our agent was Ahmed at Westbourne office. His help was brilliant and most importantly, he was in contact at all times in a friendly and efficient manner. As long as there are such agents, we recommend finding a home with this company.PositiveResponsiveness, Professionalism, Value

Javyoneto · 27 August 2021

Agent replied · 31 May 2023

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

5/5

Google

We have recently let a flat through Palmer Snell Westbourne, mostly dealing with Ahmed but also Jack & James. All 3 were great throughout, really informative and keeping us updated every step of the way! Really pleased with the service we had! Thanks guys, we’re super happy in our new home!PositiveResponsiveness, Quality, Professionalism

Sam · 27 August 2021

Agent replied · 31 May 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Amazing customer experience and a top agent in Bournemouth. Can’t say a bad word. Special shout to Daryl who has been first class

Luke · 14 April 2024

Agent replied · 28 April 2024

Thank you for your brilliant 5* review and thank you for your kind words Luke Dash. Best wishes, Lucy, Customer Relations.

1/5

Google

Took 14 months for my move. Was told there was no chain when there was. Constantly given incorrect updates I.e. next week, next month. Was recommended a solicitors who were beyond a joke. Lost paperwork. No apology. Safe to say I wont be using them again.

Jacob · 31 May 2022

Agent replied · 31 May 2023

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Palmer Snell Westbourne

How many reviews does Palmer Snell Westbourne have?

Palmer Snell's Westbourne office has 170 reviews across 1 platform: 170 on Google.

What is Palmer Snell Westbourne's rating?

Palmer Snell Westbourne is rated 4.5 out of 5 across all 170 reviews, and 4.5 out of 5 on Google from 170 reviews.

Where is Palmer Snell's Westbourne office?

Palmer Snell Westbourne, 110 Poole Road, Westbourne, BH4 9EF.

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