Dixons West Midlands reviews

★★★★★ 5/5

Google

I am very pleased with the efficient and cheerful Dixons Yardley team, comprising Amber, Ryan and Koren, that I dealt with to let my property in Yardley. They were very professional in arranging block viewings, selecting a high-calibre new tenant, ensuring all the relevant checks were undertaken for both the tenant and the landlord's statutory obligations, and getting the tenancy contract and deposit arrangements sorted. The pace never slackened, I was constantly updated, and the tenant moved in much more quickly than I had anticipated would occur. I strongly recommend Amber, Ryan and Koren and would certainly use them again.

Clive · 14 June 2023

★★★★★ 5/5

Google

Amber has been so helpful and professional during our move. She has kept us up to date throughout the process and has always been available to answer any questions. Thank you for your help Amber!

Tom · 14 April 2024

★★★★★ 4/5

Google

I wanted to personally thank Amber at the branch for going above and beyond for us from start to finish to ensure everything ran smoothly. 4* service for branch overall 5* service for Amber. Thank you!

Amelia · 15 March 2024

★★★★★ 5/5

Google

I have worked with Zoe and Faye on a number of auction transaction and their customer service is second to none. They will go above and beyond to assist with customer to get the best results at all auction we work together on. Could not recommend enough.

Victorij · 14 June 2023

★★★★★ 5/5

Google

We found a great team at Dixons Yardley! Cara and Ryan were professional but friendly in helping is to apply for a rental during stressful times. They provided updates at the right times and were approachable and responsive to any queries we had. 5 star well earned and I would highly recommend them to tenants and landlords :)PositiveResponsiveness, Quality, Professionalism

Jennifer · 11 January 2022

★★★★★ 5/5

Google

Dixons Yardley, what more can I say than absolute fantastic customer service from Zoey and her team. Simply the best.

Aliya · 1 December 2024

★★★★★ 5/5

Google

I had a an issue with my tap. I made a report, the following day it was checked. Few days after it was fixed by the contractor. Harry is my go-to guy. He attends to complaints promptly and swiftly. I commend him.

Tolulope · 17 October 2023

★★★★★ 1/5

Google

I am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call everyday abd tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one

Asad · 14 May 2024

★★★★★ 5/5

Google

I have recently used Dixons Yardley to purchase and sell my house. I must say I am highly impressed with the service and support provided by Zoe, Faye, Naomi and Becky. All the team was very proactive and always available to help throughout the process. They sold my house in the first week and seemed very knowledgeable about the local market. They delivered as they promised and found me a house to move onto.. Greatly appreciate the help and service. Would always use them again should I need to sell or buy. Definately recommended to family and friends.. Thank you all at Dixons Yardley...

Khatoon · 14 May 2024

★★★★★ 5/5

Google

I cannot recommend Dixons highly enough! From the moment we first contacted them about purchasing the property - they were incredibly helpful, knowledgeable, and professional. They guided us through the entire process, answering all of our questions and making us feel at ease. Not only did they help in the purchasing of the property, but they also assisted us in finding suitable tenants for our previous property. Their expertise in the market and attention to detail ensured that we found excellent tenants who have been a pleasure to work with. The team at Dixons truly went above and beyond to make our experience a positive one. I would not hesitate to use their services again in the future and would recommend them to anyone in need of real estate assistance. Thank you for all of your hard work and dedication! Special mentions to Amber who worked tirelessly to ensure a smooth transaction.

Hamza · 14 May 2024

★★★★★ 5/5

Google

Amelia was very professional and friendly when I came to view a property in Yardley. She was able to answer my questions and gave me great advice in how to proceed with my application to rent.

Sakib20 · 14 February 2024

★★★★★ 5/5

Google

I went for a viewing a property to rent on Hob moor road. Sophie was there to show us the property. She was very welcoming and showed us around the property and answered all our queries in a professional way. Hope to rent the property soon.

Abdul · 14 June 2023

★★★★★ 5/5

Google

My first time ever dealing with Dixons in Yardley and definitely won’t be the last and thanks to Amber B . The young lady was patient and happy to answer questions at any time and she has been so helpful throughout this whole renting process .

Allex · 14 June 2023

★★★★★ 5/5

Google

As a first time renter who was looking to move extremely quickly Sophie, Amber and the team have been fantastic, everything turned around within a week. Great communication throughout all stages of the process, nothing ever felt to much to ask! Couldn’t recommend them more highly!

Charlie · 14 June 2023

★★★★★ 5/5

Google

Amber was really helpful in finding me a rental and getting me moved in quick. Couldn't be happier with how professional and dedicated she is for helping me and my family

Joseph · 14 May 2024

★★★★★ 5/5

Google

Many thanks to Ryan at Dixons for helping me find my flat, everything with him was straight forward from the viewing all the way through to the day of moving in. I highly recommend Ryan and appreciate all the help he gave along the way.

Jah26 · 14 June 2023

★★★★★ 5/5

Google

Dixons Team: The team was an absolute delight to meet with. The sheer kindness, attention, abiltiy to answer each query, and honesty that they showed impressed us beyond measure. The team was extremely professional yet very comfortable to talk to and discuss everything in detail. This is something I have found missing in most of the other property agents, but not in the Dixons team. They were punctual, and had all the answers to our questions, which was extremely comforting for us. We knew we are in the right hands! The Property: We were due for a viewing of a property (20, Gladstone Road, B26 1DA) in Yardley, and it was hands down the best house we came across: intricately designed, breezey, flooded with natural light, and yet cozy to be in. The owner had gotten the place fully ready for the viewing, assuring everything was well in its place, well-painted and curated, which made the experience of viewing this property even more wonderful. The kitchen and bathroom of the property were architectural beauties and it goes without saying that the house showed what an exquisite taste the home owner has. 5 stars for the property and the Dixons team seem like an understatement, but that's the minimum they deserve!

Jannat · 14 April 2024

★★★★★ 5/5

Google

We would like to thank Dixons Yardley for their professionalism and support throughout our property purchases. Special thanks to Zoe Powell for her continued commitment to keeping us updated and informed through the whole process. We would also like to mention Olivia and Paul for their hard work. We would recommend Dixons Yardley to everyone!PositiveProfessionalism

Nargis · 14 June 2022

★★★★★ 5/5

Google

Amelia Hamilton was there to welcome us. A very friendly and professional girl who answered all of our queries with a smile.

Navid · 24 September 2024

★★★★★ 5/5

Google

I’ve rented property with this great company for a long time now. They are led admirably by Ameila and comfortably provide top-class service. Each tenant is verified for suitability and rented properties are regularly checked to meet local authority regulations. Alongside the friendly staff, the high level of professionalism and building a cohesive bridge between a tenant and landlord, I can gladly say that no other letting agent comes close to Yardley Dixon

Sulaiman · 3 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of attending a property viewing with Sophie Hodgson from Dixon Letting , and I must say, it was an exceptionally positive experience. Sophie presented herself with utmost professionalism, providing a comprehensive tour of the property. Her in-depth knowledge was evident as she elaborated on the specifics, leaving no stone unturned. Sophie's patience was commendable; she welcomed a multitude of questions, addressing each one with remarkable intelligence and insight. Her articulate responses not only demonstrated her expertise but also her dedication to ensuring potential tenants are well-informed. I am thoroughly impressed by the level of service provided and would like to extend my gratitude to Sophie for her exemplary conduct during the viewing. Her professionalism and acumen are a true asset to Dixon letting and I wholeheartedly recommend their services to those in search of a new home.

Olaleye · 15 March 2024

★★★★★ 5/5

Google

I was doing an international move with a young family, and I want to express my sincere gratitude for the outstanding assistance I received. With your help, what could have been a daunting process was made remarkably smooth. I’d like to recognize Amelia, who answered the initial queries and conducted the online viewing via WhatsApp video. She patiently answered my questions and went above and beyond to ensure that I had all the information I needed. After the viewing, Amber stepped in, equally helpful and kind. She promptly responded to my emails and patiently answered my phone inquiries. Her professionalism and willingness to assist were truly commendable. One of my concerns was related to collecting the keys out of hours, especially if my flight was delayed. Ryan, the manager, eased my worries by providing his email address. Knowing that I could reach out to him in such scenarios was incredibly reassuring. Moving with a young family can be nerve-wracking, but your team’s empathy and support made a significant difference. You are providing an essential service which touch people lives so every extra mile you go is well worth it. Thank you for making this transition smoother and for being an integral part of our journey. Keep up the excellent work!

Tauseef · 15 March 2024

★★★★★ 5/5

Google

Couldn’t be happier! The whole process went very smoothly and problem free. I honestly couldn’t thank Ryan enough for everything that he’s helped me with and how much that he’s been there for me when I had various questions and queries. He was always very professional and knowledgeable. Would definitely recommend him, especially if a person hasn’t had much experience with moving like myself.

Angelika · 14 June 2020

★★★★★ 5/5

Google

Sophie from the Yardley branch was very professional. She had the required documents ready for you to take home and sign. The property on Wilson Croft was lovely and really well kept. You can tell the owner manages the property very well.

Tasnim · 19 July 2023