Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
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5/5
GoogleBest place to be if youβre buying/renting a house.they were super helpful especially Amy and Holly helped us to find a perfect home.Best place to beππΎππΎππΎ β¦
Jabou Β· 13 June 2024
Agent replied Β· 20 June 2024
Jabou, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe Lettings Negotiator Sophie was very helpful and answered all the questions and doubts we had. She also helped us to start the application and didn't leave any stone unturned for us. Very happy with the service we got.
A Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
Googlei just had a viewing with Becca, she was extremely helpful and welcoming. She was there for any questions or queries i had about the property, couldnβt recommend anyone else.
Issy Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for your positive review! We are glad to hear that Becca provided helpful and welcoming service during your viewing. Our team is dedicated to making the property search process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe team in Dixons Yardley Zoe , becky , ,David has done a brilliant job from start viewing property till completing getting the keys for my property they are the A team and David for helping me through the mortgage side of things honestly it seems like these guys are like my family the way they did everything Iβm so grateful also the advice the giving me threw the process π₯°π₯°π₯°π₯°π₯°
Mohammed Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmber was really helpful sorting everything out for me to move. Kept me updated all the time. Ryan was really helpful also as helped me secure the property I wanted:)
Victoria Β· 27 March 2024
Agent replied Β· 24 August 2024
Viki Sopel many thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently had the pleasure of working with Dixons Lettings agency, and our experience was nothing short of outstanding. From the initial viewing to the seamless move into our new home, the team at Dixons demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction.
Special mention goes to Sophie Hodgson, who played a pivotal role in our home search journey. Sophie not only arranged viewings promptly but also took the time to show us around the properties, providing valuable insights and answering all our queries. Her friendly demeanor and dedication made the entire process enjoyable and stress-free.
Another standout individual at Dixons is Amber Bennett, who efficiently managed all our documentation and bank transactions. Amber's attention to detail and proactive approach ensured that the paperwork was handled smoothly, making the transition into our new house seamless. Her organizational skills and commitment to customer service truly set her apart.
We are grateful for the exceptional service provided by Sophie, Amber, and the entire Dixons team. Their professionalism, expertise, and commitment to customer satisfaction have made our relocation a positive and memorable experience. We highly recommend Dixons Lettings to anyone seeking a reliable and customer-centric letting agency.
Thank you, Sophie and Amber!
Tresa Β· 14 February 2024
Agent replied Β· 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI was very impressed with Ryans super professional services and tremendous help throughout the process of finding a suitable tenant for my property. The process was very smooth and easy. Ryan kept me informed for every stage of the development. π β¦
Adnan Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery smooth purchase from initial interest to mortgage offer to picking up the keys today - Dave was key in the whole process and his assurances certainly helped in getting us the property. Very professional and great communication from everyone ππ β¦
Mohammed Β· 14 June 2023
Agent replied Β· 13 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleRecently got Dixons in Yardley to rent out my property they have a dedicated team that are accesible 24/7. Amelia and the team are very good at what they do.
Adam Β· 15 March 2024
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review Adam. Kind regards Lucy, Customer Relations.
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5/5
GoogleAmber was really helpful sorting everything out for me to move. Kept me updated all the time. Ryan was really helpful also as helped me secure the property I wanted:)
Viki Β· 15 March 2024
Agent replied Β· 13 June 2024
Viki Sopel many thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleDave was very professional and efficient with helping us with our mortgage. Myself and my fiancΓ© are first time buyers and Dave helped us throughout the whole mortgage application making everything easy and understandable for us. He kept us in the loop with any updates regarding our mortgage and house purchase. We would 100% recommend Dave from Dixons.PositiveProfessionalism
Ryan Β· 14 June 2021
Agent replied Β· 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI was able to find a property with Sana who was very helpful and understanding of my time frame/needs! Would defo recommend!
Ayesha Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We are glad that Sana was able to assist you in finding the perfect property that met your time frame and needs. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleViewed a property today and was warmly welcomed by Amelia, could not have asked for anyone better to show me around as she gave me a thorough run down of the property and the application process. Thank you Amelia!
Ijaz Β· 18 August 2023
Agent replied Β· 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe service I've received was excellent. Big thanks to Amber Bennett, who was a total professional and pleasure to deal with. Always available to answer any questions and queries I've had. Made the renting process very easy. Thanks again! π β¦
Sylvia Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had the pleasure of a viewing with Amelia this afternoon. She was nothing but helpful, friendly and comfortable to be around whilst looking at the property. Hands down the best agent I've dealt with in a good while from starting with a smile and answering any questions I may have had, she knows her stuff and I would be more than happy to work with her in the future should I come across another property.
Ben Β· 14 April 2024
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review Ben Cooper. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDear Dixons,
I wanted to express my sincere gratitude for the exceptional support provided by Amber Bennett during my recent relocation process. Her professionalism, expertise, and dedication were outstanding. Amber's attention to detail, proactive communication, and friendly demeanor made the transition smooth and stress-free. She truly went above and beyond to ensure my satisfaction. I highly commend her exemplary service, and I'm grateful for her assistance. Thank you for having such a remarkable professional in your team.
Best regards,
Mihaela Rotundu
Mikka Β· 15 January 2024
Agent replied Β· 13 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have Let several of my properties through Dixons Yardley, I would like to thank the lettings team who were professional throughout the process and highly recommend for your Letting needs.
Thanks to Amber, Amelia & Ryan.
Nahim Β· 17 September 2023
Agent replied Β· 13 June 2024
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks,Β Scott @ Customer Care
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5/5
GoogleI have been looking at different places to live in the area due to work opportunities and had the pleasure to speak with Amelia about my options for renting while only being in the house 5 days a week. She shared her experience of other customers that have been in a similar situation and the advice given has been great. I would definitely recommend speaking with Dixsons to anyone that is looking to move to the area.
Richard Β· 15 March 2024
Agent replied Β· 13 June 2024
Many thanks Richard for your excellent 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
Google"I had a fantastic experience with Amber, the letting agent. Throughout the process, her communication was exemplary, keeping us informed every step of the way. She promptly responded to all our queries and concerns, demonstrating a high level of professionalism and dedication. Amber's clear and concise explanations made the renting process smooth and hassle-free. Her friendly and approachable demeanor created a comfortable atmosphere, and I felt confident in her ability to address any issues that arose. I highly appreciate her proactive communication style, which made the entire experience stress-free and enjoyable. Amber's exceptional communication skills truly set her apart.
Washa Β· 11 January 2024
Agent replied Β· 10 January 2025
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
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5/5
GoogleHolly was excellent on the viewings today was so helpful, best agency we have dealt with
Boadu Β· 18 October 2024
Agent replied Β· 24 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe house is very neat and beautiful, it's also located in a seren environment. Amelia was a very good host as to showing us around, we really live the house and my baby is already excited
Lizzy Β· 17 September 2023
Agent replied Β· 13 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleZoe and Grace were great in handling our purchase for us. Grace was very polite, professional, friendly and understanding and made the process of viewing a house for the first time a lot less daunting.
Zoe was really good in communicating what she needed across to us promptly and clearly.
Very happy with the service provided.
Q Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
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5/5
GoogleQuite possibly the best estate agents I've ever dealt with. Holly was a shining star in a very bright sky
Morgan Β· 3 August 2024
Agent replied Β· 24 August 2024
Morgan, thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a property viewing with Dixons today. Staff rang to confirm viewing and time. Easy process getting a viewing, and Amelia was very polite and professional during the viewing.
Kelly Β· 14 February 2024
Agent replied Β· 13 June 2024
Kelly, itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.