Trusted Agent profile · West Midlands
★★★★★
749 reviews across 1 platform
110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX
Dixons's office in West Midlands, at 110 Church Road, is rated 4.8 out of 5 across 749 reviews on 1 platform, including 749 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleIt’s been very difficult recently to find somewhere to rent where me and my family feel at home but Amelia has been a massive help in finding us a great place to live. She delivered excellent customer service to me and my wife and was very knowledgeable throughout. Thanks again!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThanks to Amber Bennett from Dixon's Yardley who has recently helped sort out renting our new home. Very helpful and efficient with everything we had to do. Would definitely recommend using her and this branch to others.
Hi Shaun Darka, thank you for your kind words about Amber Bennett and our Yardley branch. We are delighted to hear about your positive experience and appreciate your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with Dixons Yardley was exceptional from the start. Massive thank you to Ryan who said he would find us the perfect property and he proved to be a man of his word. Lauren and Cara were very helpful and pleasent to speak to when I had to call the office. Everyone at Dixons Yardley made, what began as a stressful situation for us, a pleasure. Thanks guys!
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleI would like to say thank you to Amber Bannett who was brilliant during my new tenants moving in last month. Amber kept me updated with everything and answered all my questions. Amber is a very professional young lady who has very bright future head. Thanks for all your help Amber. .
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleHave been with Dixon’s Yardley for around 4 years using their full management service. I am very happy with Ryan and his team. They are very helpful, communicate in a timely manner and with advise as appropriate.
Thank you for your glowing 5* review Bernadette Stratton. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat Viewing today at an amazing property with Sophie Hodgson. Dixon estate agent Sophie was very knowledgeble about the area, property and was able to answer any questions i had. The property its self exceeded expectation and was a delight to view. Finger crossed i get it! Thanks again Sophie Hodgson
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had an outstanding experience with Dixons! Specially Amber. They helped us find the perfect property and made the entire process of renting and setting everything up incredibly smooth and easy. From the very beginning, their team was professional, attentive, and responsive to all our needs and questions. Every step was handled with great efficiency and care, making what could have been a stressful experience completely hassle-free. I highly recommend Dixons to anyone looking for a reliable and supportive letting agent. Thank you, Dixons, for your excellent service!
Hello Tajwer, Thank you so much for your kind words and glowing review! We're thrilled to hear that you had an outstanding experience with us and that our team could make the process smooth and hassle-free for you. Your recommendation means a lot to us! Best regards, The Dixons Team
5/5
GoogleBecca in the Lettings department was an absolute star. She helped me when I was going through a very stressful time with moving. So friendly and helpful, I appreciated everything she did for me.
Thank you for your kind words about Becca in our Lettings department! We're so glad she was able to provide you with the support and assistance you needed during a stressful time. We truly appreciate your feedback and we'll be sure to pass it along to Becca. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleReally helpful and attentive, particularly Amber Bennett and Sophie Hodgson. Got back to me really quickly with any questions and made it a straight forward process, providing any extra help I needed with it being my first time renting.
lacey georgina pkk, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much Dixons Yardley, especially Sophie Hodgson and Amber Bennett for your help in getting our first home. You guys have been so helpful and supportive towards us and have made this move as smooth as possible! The response rate has also been fantastic, thank you!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe would absolutely highly recommend Dixon’s at Yardley, and cannot speak highly enough of Paul he was absolutely brilliant, what a lovely genuine, professional , kind gentleman, he looked after me all the way as l was very nervous about so many viewings and to top the experience off he sold our house in 1 week. Thank you so much Paul and also Grace and Zoe for all of your help.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleCara has been working with me ensuring that my property is rented & taken care of. She is easily one of the best letting agents I have had the pleasure to work with. She delivers results fast & with minimal back & forth which is a blessing as I am not based in the UK ! Highly Highly recommended !
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleFrom meeting Paul at the property, we didn't end up buying, he was professional and courteous. He was interested in our wants and needs, he wanted to help. The property we ended up buying was his choice and as soon as we walked in we knew it was our forever home, nothing through this process was too much to ask. Thank you Paul.PositiveValue
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmber has been extremely helpful in assisting me and my partner going through the process for the first time. She’s been communicative and has been helpful with any questions we’ve had. I can’t thank her enough and we’re very excited to move into our new home!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a lovely experience with Becca today. She gave off the most amazing vibes straight off the bat and was so helpful when answering our questions. I can’t wait to hear back from her!! Thankyou Becca!
Thank you for your kind words! We are so happy to hear you had a wonderful experience with Becca and that she was able to answer all your questions. We look forward to working with you! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you to Zoe and her team. Excellent service from the first phone call to completion. Will definitely recommend to family and friends
Thank you for your thoughtful 5* review and recommendation Islam! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHi I rented the property through Dixon and Amber from letting team provide me Great 😊 Service. I am really happy the way she deal. I really recommend Dixon church road branch and letting team Amber and Ryan. Thank you 🤩 …
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations
5/5
GoogleJust want to say “Big Thank You” to Harry Richard who provides me the professional services above and beyond all the time. With his comprehensive property management knowledge and advice, I’m able to have more options for handling tenants' requests, and having more chances to get the efficient contractors for any work that needed to carried out, the landlord’s interests have been well looked after with no doubt which really pleased me.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleExtremely disorganised, barely answer the phone. I area nged a viewing, no confirmation text was sent, or info of meeting point, so when I had realised I tried to call the agency, which no surprise met with no answer. We then were able to get in contact the next day, after travelling 40mins each way to a property the agent was not in, for the viewing. Then trying to rebook the viewing, has been a headache, we were told that we were going to be sent a video viewing, and since Friday have been calling daily and still haven’t got a video viewing. I’ve decided not to deal with this agency, as the agents lack common sense, initiative and overall quite slow.
Hi Josiah, we apologize for the inconvenience you experienced with us. Your feedback is valuable, and we are sorry for the lack of communication and organization you encountered. If you have any further concerns, please feel free to reach out to us at review@countrywide.co.uk Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmelia was really so nice and she is a lovely lady. She has doing her job very well and help us get in touch with the landlord about the issue with the cooker from the kitchen. I really recommend her.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have just sold my father's property through Dixons. Zoe and her team have been very professional, patient, thoughtful and courteous. They communicated well, responded to messages promptly and if they said they would do something, they did it. I would thoroughly recommend them. Many thanks.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust want to say what a great experience we had with Dixons Letting Agency. Holly, our letting negotiator, has been absolutely incredible. She was so helpful with any enquiries we had, always responding promptly and thoroughly. Super friendly and professional, we’ve never had such a positive experience with a letting agency and the staff !! . From the initial viewing to signing the tendency agreement, you feel really looked after! , The entire process was seamless. Holly ensured that every detail was taken care of, making us feel valued and supported throughout. The process was so smooth and stress-free; it was an absolute pleasure. We highly recommend Dixons Letting Agency for their outstanding service and dedication. And the free moving box is such a sweet touch thank you!!!
Hi Dominika, thank you for sharing your wonderful experience with Holly at Dixons Letting Agency. We are thrilled to hear that Holly provided such exceptional service and made your tenancy process seamless. We appreciate your recommendation and are delighted that you enjoyed the moving box gesture. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a great experience purchasing my property with Dixons Yardley, becky, Dave, Naïf, Zoe, provided me with a excellent customer service from start to finish, will definitely be recommended to friends & Family 5* service
Thank you for choosing Dixon's Yardley for your property purchase! Our team is delighted to hear that Becky, Dave, Naïf, and Zoe provided you with excellent customer service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe are in the process of buying our first home and the Mortgage broker Dave is amazing. He works so hard and is so helpful. He is honest and friendly! He works so hard to get you results and we couldn't have done it without him. Thank you!
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's West Midlands office has 749 reviews across 1 platform: 749 on Google.
Dixons West Midlands is rated 4.8 out of 5 across all 749 reviews, and 4.8 out of 5 on Google from 749 reviews.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.
Dixons West Midlands, 110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX.
