Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst Class service from Day 1.
I would like to thank Faye, Zoe & Paul for the continued contact, support and professionalism in selling my property.
Following the initial valuation and listing we received multiple offers from the first open day and completion took place 3 months later.
I could not have been happier with the service and i would recommend this team to anyone .
Many Thanks again to the 3 of you.
.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 14 June 2022
Agent replied · 13 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Zoe and the team at Dixons Yardley for helping us find our lovely home. We’re really happy with the service we received and the communication was fantastic. Zoe was a pleasure to speak to and she is a credit to Dixons. We would definitely recommend using them on a house purchase.
Shoyab · 14 April 2024
Agent replied · 13 June 2024
Many thanks shoyab sheikh for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm more than pleased with how the sale and purchase of properties has gone, given the circumstances and urgency (moving my mother into a retirement village). Faye has been our agent and has truly earned her trust from us, providing superior, professional and timely services while remaining sensitive to our needs and complexities. I whole-heartedly recommend Faye and the team at Dixons.
Chris · 17 October 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Amelia! (Dixons-Yardley)
You provided excellent customer service going above and beyond with your professionalism and knowledge.
Although I was late for the viewing, you communicate excellent by contacting me and waited for my arrival patiently with a smile on your face.
You gave me useful information and answered my questions regarding the property with kindness and respect.
I really appreciate it!
Monica · 17 September 2023
Agent replied · 13 June 2024
Thank you for your glowing comments and 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the staff at Dixons Yardley office are very nice and helpful specially Rebecca is expert in her job and very helpful.Whenever I have asked Rebecca for help with something she has been very quick to help me Many thanks to all the staff
Imran · 24 September 2024
Agent replied · 24 October 2024
Thanks for the excellent 5* review Imran! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google(Sophie) Wroxton Road went to view this property today the house was very nice nicely decorated threw out.The bedrooms were very spacious.I would love to be considered for this property my daughter has autism the spacious rooms would be ideal for her.I would also like to keep her in same school as she finds its very difficult in new environments to adapt
Steph · 18 August 2023
Agent replied · 13 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very happy with the service I’ve received. Amber and Sophie were very helpful in the process of helping us find a suitable home. We had been looking for a while and they found just the home we wanted. The process was swift and communication was great to keep us updated on what was going on.
Zar · 16 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFriendly, communicative and accommodating staff, especially Sophie & Amber. They have demonstrated professionalism and amiability I haven't experienced at any other estate agents. Amber is currently aiding me with the final steps in the renting process and has answered every question I have asked promptly and knowledgably.
I would happily recommend the team at Dixons to anyone looking to rent.
Conor · 17 September 2023
Agent replied · 13 June 2024
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleWell After 20years we decided to sell our house but was dreading the thought of putting it up for sale and having all the hassle that goes with it, but after talking to friends that had previously sold there houses and asking what there experiences was and who they so sold with we decided to go with Dixon’s and decided to contact the Yardley team and what a team they are they put us at ease straight away answering all our questions and concerns with confidence they made selling our house effortless myself and my Wife would like to say a big thank you to Grace, Zoe and Paul the ATeam if anyone out there are thinking of selling there house go and talk to these guys We would highly recommend them
Terry & Zonia Malin
Terry · 14 June 2021
Agent replied · 13 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleIn the last three weeks that I have been looking for a property, I have come across a lot of different estate agents from different companies. I would like to express that Ryan came across as an outstanding professional with his mannerisms and his interpersonal skills. Ryan made my family and I feel that we were able to ask him any questions, with regards to the property, and he thoroughly explained the letting process. Ryan ensured a very COVID safe viewing was carried out, minimising any risks. I am happy to know if I have any issues, I can return to Ryan and he will be happy to help.
Marina · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleRyan and Lauren were a breath of fresh air. The first agents I dealt with (and there were many!) who made me feel at ease, were transparently honest and friendly.
Losing my job and my current rented property going on the market for sale was very stressful. Not helped by estate agents refusing to even let me view a property as I wasn't currently in full time work. Ryan and Lauren were empathetic and understanding and I cannot thank them enough. Although I didnt end up renting my new property through Dixons, I felt compelled to share my good experience.
Thank you both.
Stacey · 14 June 2021
Agent replied · 13 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleCurrently going through a Sale and Purchase and I was recommended by a friend to use David as my Mortgage Broker. David has made the whole experience run so smooth from start to finish and I am now in a position to complete our transactions. David is a great asset to the Yardley Branch and no one should have any hesitation to use his services. He has gone above and beyond to assist us throughout the process with keeping us constantly updated.
Thank you so much David 10/10 A+++++++++++++++++PositiveResponsiveness, Quality, Professionalism, Value
John · 14 June 2021
Agent replied · 13 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust purchased a property through Dixon’s Yardley. Their service is 7 star from start to finish. I have dealt with a few other local agents throughout the years, these guys are on another level. All the staff are very professional yet very friendly. Faye showed us the property, Zoe did all the rest. I have a lot of Estate Agent friends but I will be using Dixon’s Yardley to sell my other property, sorry lads. Thank you all for your outstanding service especially Zoe and Faye. 100% recommended if you want to buy or sell a property.
Zakir · 14 June 2021
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just want to say a big Thank you to Holly, Amelia and Amber for everything they have done to help with us moving into our new home. The service provided from start to finish was excellent. All communications between agents and landlord have been prompt. They provided with us all the information we needed to move and anything we may need in the future. They all have made this experience of moving to our new family home very pleasant. Would highly recommend Dixons and thanks again for everything you have done!
Thanh · 23 May 2024
★★★★★ 5/5
GoogleFrom the moment I viewed the property to the moment I was handed the keys, Amanda was absolutely SUPERB 💯. She's friendly, charming and just overall great individual. Amanda kept me informed throughout the process and made 1st time renter at ease and comfortable from beginning to end.
Thus far it has been a delightful experience and many thanks to Amanda and team.
Ɑׁׅ֮βׁׅ֒ժׁׅ݊υׁׅᥣׁׅ֪ᥣׁׅ֪ɑׁׅ֮hׁׅ֮ · 14 June 2023
Agent replied · 13 June 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I viewed a property today with the lovely agent Sophie. She was so kind and welcoming and made us feel so comfortable at viewing the property. I was happy with the property and was happy to move forward and apply. She answered all my questions and took me through the process smoothly. Thank you Sophie.
Muskan · 17 October 2023
Agent replied · 13 June 2024
Thank you for your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to the senior sales manager, Rebecca Stokes who have never left us throughout the process of selling and for looking property for my daughter. I really appreciate her so much. Wish you all the great things .
Armida · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and support! We're thrilled to hear that Rebecca provided outstanding service during the selling process. We're committed to making sure you and your daughter have the best possible experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCurrently in the process of renting a property through Dixons, and they have been amazing. Quick efficient replies for any queries we have had, made the whole process run smoothly. Thank you Holly for making a very stressful time that little bit easier.
Paul · 27 July 2024
Agent replied · 24 August 2024
Many thanks for your outstanding 5* review Paul. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Dixon Yardley agents for a viewing on Shirley Road in Acocks Green, B27, and I must say, it was an outstanding experience from start to finish.
The agents, I think one of them's name is sophie exuded kindness, professionalism, and a genuine eagerness to assist with any inquiries I had. Their ability to answer every question thoroughly and promptly was truly impressive.
Moreover, the property itself was an absolute gem. From the moment I stepped inside, I was struck by how lovely and neat everything was. The up-to-date amenities made for a modern and comfortable living space, while the charming woodwork added a touch of character to the home. The garden was a delightful addition, offering a peaceful retreat in the midst of a vibrant neighborhood.
Overall, my experience with Dixon Yardley was nothing short of exceptional. Their attention to detail, coupled with their friendly demeanor, made for a viewing experience that surpassed all expectations. I would highly recommend their services to anyone in search of their dream home. Five stars all around!
Abigail · 14 April 2024
★★★★★ 5/5
GoogleDixons have been absolutely brilliant in the sale of my house, they have made the process so easy. The staff are all very helpful and supportive so I would like to say a big thank you to them for their hard work. I would recommend their services ⭐️⭐️⭐️⭐️⭐️
Sylvia · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your glowing review! We are thrilled to hear that we were able to make the sale of your house a smooth and stress-free process. Our team at Dixons prides itself on providing exceptional customer service, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI worked with Stina A and Sophie H during my journey to rent my first apartment, and they made the process so easy for me. They communicated every step of the way and were sure to answer all my questions. Thank you Stina and Sophie!
Emmanuela · 9 August 2025
★★★★★ 5/5
GoogleI just wanted to write a quick review to say that I used Dixons to sell my property in Bordesely Green. Paul Orme found a buyer within days of me signing up. The house was sold without the For Sale sign even going up.
They certainly are not the cheapest, but then you are paying for a service where they are actively looking for a buyer, unlike other Estate Agents who wait for the phone calls. I would highly recommend Dixon's as an estate agent. I exchanged and completed yesterday.
Thanks again to Paul and the team.
Angela · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleIf you’ve got this team, you’re surely with the best. Their Mortgage advisor Dave Smith is the one of the very best, he knows his onions. Every member of Staff from Zoe to Becky are all simply amazing. They will guide you through the process even if you have zero knowledge or experience. I will always recommend Dixons Sales and Letting Agents Yardley to anyone.
Isaac · 24 November 2024
★★★★★ 5/5
GoogleMy husband and I contacted Dixons as we were interested to rent a nice property and we were contacted for a viewing instantly. The person who assisted, Amelia is a very professional, welcoming , polite person and answered to all our queries. We are very happy with the service. Keep it up!
Aheylia · 16 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.