Dixons West Midlands reviews

★★★★★ 5/5

Google

Sophie was really nice and helpful during the show around and responded quickly to all my annoying emails. Holly has also been great at helping with everything paperwork wise and has been really easy to get in contact with both by phone and email. They were both so professional, polite and helpful, would definitely recommend this Dixons!

Sannah · 25 July 2024

★★★★★ 5/5

Google

I was able to buy my first home through Dixons Yardley, Zoe and the team have made my dreams a reality! From the moment I set foot in the office, I felt seen, heard, and valued. Zoe does her best to provide tailored and bespoke service (she’s a gem). I always felt that I was in safe hands, especially as this was a nerve wracking experience taking these first steps on the property ladder.

Dr · 19 July 2023

★★★★★ 5/5

Google

After consideration to potentially let my property I called Dixons as I knew they were one of the more reputable letting agents in the area. I spoke to Sophie on the phone and she gave me a very clear explanation of the process and what I would need to do to ensure I get the best out of it. Would 100% Reccomend

Pickering · 14 April 2024

★★★★★ 5/5

Google

After initially feeling very anxious and overwhelmed about the whole moving process, I now feel completely calm and confident with the next steps for me and my family. Amelia was polite, professional and was able to answer all of the questions me and my husband had whilst viewing a property today. Couldn't recommend this agency more - the level of customer care, from Amelia especially, is next to none. Thank you.

Jessica · 17 September 2023

★★★★★ 5/5

Google

Hannah is super helpful over the phone, gave all the details i needed.

Connor · 26 December 2025

★★★★★ 5/5

Google

Becca was brilliant, not pushy and well informed and supportive

Zaynab · 20 January 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Sophie from Dixons, and I couldn’t be happier with the experience. Sophie was extremely knowledgeable, professional, and patient as we went though the renting process. She took the time to understand our needs and preferences, and found us the perfect house, I highly recommend Sophie and Dixons for anyone looking to rent property!

Harry · 14 April 2024

★★★★★ 5/5

Google

I have recently had many encounters with Dixons and they were all great especially The recent viewing at birmingham equipoint. Our agent Sophie was great she explained everything very well and also it was delight to view an apartment with her . The property was clean and cozy. Looking forward to make it our home.

Kashaf · 25 July 2024

★★★★★ 5/5

Google

We recently had the pleasure of working Dixon’s Letting Agents who helped with our move. The viewing with Sophie Hodgson was superb with her attention to detail and professionalism. A huge thank you to Amber Bennett who helped throughout the application process and answered our questions with excellent communication and support. The experience as a whole was extremely positive, seamless and stress-free!

Hassan · 15 March 2024

★★★★★ 5/5

Google

I recently viewed a property with Dixons Estate Agents, and I couldn't be happier with the experience and service that was provided by Amelia! Amelia was the agent who showed us around, and she was incredibly amazing. Very helpful and talked us through the steps of submitting a rent application through.

Unknown · 24 September 2024

★★★★★ 5/5

Google

The agent we met Sophie was so nice to us. After viewing the house I was interested in for the first time with their agency, she assisted us to make sure we were able to deposit and proceed with all the renting procedures to secure the apartment. I highly recommend Dixon's agency for anyone looking to get a place either for renting of buying at the west midlands.

Ogy · 17 September 2023

★★★★★ 5/5

Google

I honestly wish I was able to give more than 5 stars. An amazing estate agent with a brilliant team. Zoe and her team are industry super hero's. They're tremendous at what they do, they make your home buying experience very professional yet very fun. With the service that I received I feel like buying a house every week. Hope to deal with this estate agent again in the future.

Naif · 19 July 2023

★★★★★ 1/5

Google

I’ve made a deposit for a flat on the 31st of October for a flat in B26 and I still haven’t received my deposit back. The staff never pick up the phone and didn’t process my refund. Another of my relative has also been waiting for their depo.

Claudia · 16 March 2026

★★★★★ 5/5

Google

Fabulous experience with Dixons Yardley. I dealt with Amelia who was positive, helpful, answered all my questions and with a lovely friendly smile. All of my queries have been answered quickly and efficiently making a stressful time much more bearable. Thank you for the pleasure of dealing with Dixons for my property, highly recommend to all

Kelly · 14 May 2024

★★★★★ 5/5

Google

I want to first of all comment on their professionalism, it’s Topnotch, technical know-how is excellent. Especially the Senior Exec Mortgage and Protection Consultant. Very detailed, ready to listen, give lots of advice, work with you all steps the way till you get your house keys. He has wealth of experience. Also Naif and Becky were sooo helpful, very patient and willing to help in securing a house. I will recommend them over and over again.

Adaochinke · 24 November 2024

★★★★★ 5/5

Google

Becca is great, thabk you for showing us the property

Kelvin · 16 December 2025

★★★★★ 5/5

Google

Just want to say a massive thank you & shout out to Amber for all her help throughout my apartment search right up until I moved in. She was very supportive, helpful and quick to respond to all my questions even outside working hours. I really appreciate your help and I definitely wouldn't have the apartment of my dreams without you. Thank you to Ryan too! They're a great team.

Sally · 14 June 2023

★★★★★ 5/5

Google

We had a great experience with Becca this morning. She was incredibly helpful, friendly, and welcoming from the moment we arrived. She took the time to answer all our questions thoroughly and made us feel completely at ease while viewing the flat. A really positive viewing experience.

Faze · 16 March 2026

★★★★★ 5/5

Google

I’m giving 5* because of one particular person who changed my view and had my issue resolved on the same day. I had reported a issue in my flat ref to my boiler on the fixflo and was informed no one will be able to come out to me till Monday. Which was going to be without heating or water for the weekend! However called through this morning and spoke with another property management team Dal Baines. Within the hour had my issue resolved and sorted and got me a engineer out within the hour. Excellent service and thank you to Dean for coming on short notice and sorting my issue out! Happy days!

Shazeen · 14 June 2022

★★★★★ 5/5

Google

We used David Smith as our mortgage broker and his service is absolutely outstanding. As first time buyers it can be a really overwhelming process but Dave made us both feel at ease right from the start! We wasn’t the easiest clients, but Dave worked all the hours possible to get us the mortgage that needed to secure our dream home. He is always on hand no matter what time of day for advice and assistance, and always answered any texts/emails sent super quick! Overall we couldn’t recommend Dave enough, he has made this process as easy and less stressful as possible for us. So if you are thinking about using Dave or looking for the perfect mortgage broker for you, then he is the man for the job!PositiveResponsiveness, Quality, Professionalism

Emily · 14 June 2022

★★★★★ 5/5

Google

David Smith is absolutely fantastic! He has helped us secure two mortgages over the last few years, as well as helping us to remortgage our first home to help buy the second! He is always willing to help and support us, no matter what time or day! We have very quick responses from him and nothing is ever too much for him. Very professional and efficient. I have and will continue to recommend Dave to everyone, I couldn’t have wished for a better service or advisor, he truly is the best!PositiveResponsiveness, Quality, Professionalism, Value

Kelly · 14 June 2022

★★★★★ 5/5

Google

Having been a home owner for the last 20 years, then deciding to move closer to school where I work, and rent for the foreseeable future to test the water. Cara and Destinee at Dixons have been amazing! They have been supportive, engaging, helpful, thoughtful, considerate, kind, understanding and fun. Knowing that I had a million questions, about how to go about renting, the process, payment, moving in, all of this was made transparent, easy, straight-forward and clear to me. I cannot thank them enough for being so kind. Now that I have moved in, they continue to support me. I genuinely could not ask for. Thank you ladies for your continued support. Additional review** Due to a cistern needing replacing I have used the online system to log a repair and get it sorted. This all worked brilliantly.. Harry was great, he called to say when he could come and do the job. He was very professional, knew what he was talking about and fixed everything. When you move home the things that you need are great tradespeople, as you're starting afresh, so you want people that you can rely on. Harry was brilliant, I couldn't recommend him more highly. In the future when I do buy my own home again, I have his number logged! You won't be disappointed by the work he does, or by the person that he is. Thank you Harry!

Colin · 14 June 2022

★★★★★ 5/5

Google

Rented my property through Dixons it’s very clear they all know what they’re doing. I personally dealt with Amelia and she was very helpful, especially the time when I was stuck at work and she came all the way to erdington to grab the keys off me. Thanks again Amelia.

Casey · 3 August 2024

★★★★★ 5/5

Google

Sana helped guide me on what was best for me and what I could afford for rentals, as it was my first time. She was very helpful, friendly, and professional. She is a great employee at dixons and definitely a great asset to the team.

Muna · 16 March 2026