Dixons West Midlands reviews

★★★★★ 5/5

Google

It’s my second time using dixons and on both occasions had an exceptional experience with this agency, and I cannot recommend them highly enough. From the very beginning, the team was professional, responsive, and incredibly helpful. A special mention must go to Katrina, who went above and beyond to ensure everything ran smoothly. Her communication and getting all the necessary paperwork ready to let out my property was outstanding; she kept me updated at every stage of the process and was always on hand to answer my questions with expert knowledge. Whether you are a landlord or a tenant, you are in safe hands here. Thank you, Katrina, for making what can often be a stressful process so seamless and positive!

Abida · 16 March 2026

★★★★★ 5/5

Google

Could not have asked for more from the team at Dixons, from viewing on Monday to getting the keys today- I’ve received the best service. Friendly and efficient staff who go above and beyond to help your move go smoothly. Since moving in, I have used the online property repair portal and following a great conversation with Harry Richard’s, I was able to report a minor repair I required his help with. Within 24hrs the repair had been tended to and the feedback and help from Harry was fantastic. Thank you Harry for your help 😊

Laura · 26 September 2024

★★★★★ 5/5

Google

I would like to start with a very big thank you, to a very helpful young man named Harry Richard’s, from Dixons estate agents. Harry, helped me in my time of need and I am ever so great-full, for his excellent service and support. When my boiler stopped working I wasn’t sure what I was to do, and with the nights getting colder it was quite a fright, but all thanks to Harry I was back to my lovely warm home in no time. I am absolutely thrilled with the service and accountability that has been provided.

Elvis · 24 September 2024

★★★★★ 5/5

Google

David is an excellent mortgage advisor and I’d recommend him for anyone who wants a smooth simplified mortgage process. He’s helpful, knowledgeable and very supportive. Thank you for all your help with my mortgage!

Hyra · 16 February 2026

★★★★★ 5/5

Google

Our agent is Holly from Dixon has been amazing. she help us to let a house.. she always call and assist us in every question we ask.I was able to reach her whenever I needed. The service I received has been professional and honest. Her product and industry knowledge is incredible. Thank you very much for making it as stress free as possible. Thank you so much Holly I hope you help more other like me, thank you Dixon for letting us a house.

Oliver · 10 August 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had an absolutely fantastic experience with Dixons, Yardley branch, and I can’t praise Naif and Zoe enough for their amazing service. From the very beginning they were professional, friendly, and incredibly supportive, making the whole process smooth and completely stress-free. Communication was excellent throughout, and they always went above and beyond to keep everything moving and to make sure I felt confident at every stage. Their dedication, knowledge, and genuine care really stood out. Naif and Zoe are a huge credit to the Yardley team, and I would highly recommend Dixons to anyone looking for outstanding estate agents.

Ali · 16 February 2026

★★★★★ 5/5

Google

I recently viewed a property with Dixons Estate Agents, and I couldn't be happier with the experience! Sophie Hodgson was the agent who showed me around, and she was fantastic. The property itself is modern-looking and impeccably clean. It's truly a dream home for me, especially as I work from home and plan to set up a home office in one of the rooms. The area is also wonderful, with a pleasant atmosphere and friendly neighbors. I can genuinely see myself living there and enjoying the community. Sophie's professionalism and knowledge made the entire process smooth and enjoyable. Highly recommend Dixons Estate Agents and Sophie Hodgson for anyone looking for their perfect home

Abdul · 3 August 2024

★★★★★ 5/5

Google

I had a great experience in reviewing documents and signing all the papers with Stina. She explained me the process very well, and answered all my questions without hesitation. Thank you, and Thank you Stina!

Naomi · 26 December 2025

★★★★★ 5/5

Google

I want to give a big shout-out to Hannah and David Smith for their incredible support in helping me buy my first property. Special thanks to David, who guided me through every step, from negotiation to …

Lalit · 16 December 2025

★★★★★ 5/5

Google

Katrina was our first contact with Dixons and she was great, very helpful and welcoming (thank you very much Katrina). Our next contact was Holly who was also great and helped us tremendously through all the processes involved (thank you very much Holly). We have had a very good experience with Dixons and would like to thank all the staff at Dixons Yardley definitely 5+ stars. THANK YOU.

Jason · 13 December 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I am absolutely thrilled with the service I've received from Sophie Hodgson, Lettings Negotiator, in helping me find a beautiful house to let. Sophie has been incredibly helpful throughout the entire process, going above and beyond to ensure that I find the perfect home for my new life. Even though I'm still in the process of finalizing everything, I couldn't be happier with the level of support and dedication Sophie has provided. Her professionalism, attention to detail, and genuine care for her clients have made this transition so much smoother for me. I'm grateful for Sophie's assistance and can't wait to start my new life in my new home. Thank you, Sophie, for all your hard work and support!

Vijayalakshmi · 23 May 2024

★★★★★ 5/5

Google

Kristina was so so helpful, patient and good customer centric throughout the process of letting my new home. Dixons is a sure recommendation…..

Isaac · 16 March 2026

★★★★★ 5/5

Google

Our experience dealing with the Dixons Yardleys Branch has been nothing short of exceptional. We have been liaising directly with Amber, Amelia, Sophie and Ryan, but will also have interacted with others from the branch, but every communication, whether it be by email, phone call or face to face has been so pleasant and professional. The team have been very helpful and we've loved their supportive approach, they don't make you feel under pressure and their considerate approach makes it easy to do business with them, we've never felt that we can't ask something simple and basic or will be left feeling that was a silly question, they are just so helpful. We suppose you're reading this review to see if you should instruct Dixons Yardley, are they good, yes, are they professional, yes, do they do what is right for you, yes, would we recommend them, HELL YEAH!!! Thank you Amber, Amelia, Ryan, Sophie and the wider Dixons Yardleys Team, we really do appreciate your amazing customer first approach, great culture :)

Manish · 14 April 2024

★★★★★ 5/5

Google

I couldn't be more impressed with the professionalism, dedication, and outstanding service provided by Ryan & Sophie. From the moment I contacted the agency, Sophie and Ryan demonstrated a deep understanding of the local rental market and took the time to listen to my needs and preferences (and believe me when i say that list was endless!) Their communication was exemplary, keeping me informed at every step of the process and promptly addressing any questions or concerns I had. Their attention to detail and market expertise were evident, providing thorough assessments of potential tenants, ensuring that only the most suitable candidates were presented to me. Their proactive approach and friendly demeanor has made the entire experience seamless and stress-free. Not only did Sophie and Ryan work tirelessly to secure reliable tenants for my property, but they also went above and beyond to negotiate favourable terms and expedite the rental process. Their professionalism, integrity, and commitment to excellence truly set them apart. I am delighted with the outcome of our collaboration and would wholeheartedly recommend Sophie and Ryan to anyone in need of top-notch service. Their dedication, expertise, and outstanding customer service make them invaluable assets to Dixons! Thank you, Sophie and Ryan, for your exceptional support and for exceeding my expectations! The silver lining of when a tenancy ends is that i know i can come to a competent team! I hope neither of you leave!

Nasser · 14 April 2024

★★★★★ 5/5

Google

Best service by Hannah Jones at Dixons Yardley just couple days and I got my flat. Thank you Hannah!

Yaaqoub · 2 April 2026

★★★★★ 5/5

Google

Amelia was brilliant very positive helpful and answered all my questions. Sophie who helped through the application process was brilliant too. She made everything clear and easy. Its always a hassle looking for a new flat. so many are just rude, pushy or disinterested but I didn't get any of that from Sophie. Amber was great in helping me finish of the final stage. Process was smooth and Amber kept me up to date and well informed throughout the process. Grateful for Dixons professionalism, friendliness; getting my move sorted in such a quick, hassle-free and efficient manner

Meedaxa · 15 March 2024

★★★★★ 5/5

Google

I have recently rented out my property with Dixons and as a first time landlord I was so nervous but Dixons really exceeded my expectations. The process was so quick and efficient I was kept updated at every stage and cannot believe how quickly my tenants have moved in. Cannot thank you enough for making this first time experience so enjoyable. Special thanks to Amelia, Amber and Ryan. Keep doing what you’re doing! Look forward to you managing my property.

Saiqa · 15 March 2024

★★★★★ 5/5

Google

Highly recommend Dixons Yardley- they were professional and efficient. Special thanks to Stina who ensured the renting process was smooth and stress free!

Isabel · 16 February 2026

★★★★★ 5/5

Google

I went for a viewing of the apartment 5 on Shirley Road and l met with the lovely Sophie who showed me around the place and all I can say I fell in love with it, the landlord had done it up so nice and I already started imaging myself moving in with my partner and living together. I took an application form as soon as I walked in and now I wait to see if I get accepted (which by the way I really Hope I do because I cannot stop thinking about the home). It had a modern touch to it and felt so homely and it is perfect for couples! Sophie was so lovely and answered every question of mine and explained the process really well to me and I would give her more than 5 stars if I could!! Perfect

Aisha · 16 December 2023

★★★★★ 5/5

Google

Excellent team at Dixons Yardley. Bought 3 houses and have one on rent through Zoe and the team here over the past 12 months. Fantastic service, knowledge and professionalism demonstrated throughout. Zoe/Naomi have been exceptional in accommodating my requests for viewings and engagement with seller/solicitors for purchases and Ryan/Amber have taken care of everything related for my rental property. If you are looking for a friendly, professional, stress free service that goes the extra mile you got it all here at Dixons Yardley. Highly recommended - Ive dealt with many estate agents and am very impressed with the team here. Keep up the good work guys!

Zabble · 16 December 2023

★★★★★ 5/5

Google

I spoke to Hannah on the phone and she couldn’t been more helpful and polite. I was very happy and impressed with my experience. Thanks Hannah!

Cavan · 16 December 2025

★★★★★ 5/5

Google

Our landlord left us in the lurch but Dixons went above and beyond to help us. Harry sorted our temporary accommodation and kept us up to date regularly to help reduce our stress - we can't thank him enough. Amber was also a star, helping us move into our new property as quick as possible and ensuring the process was as smooth as could be. We wouldn't rent with anybody else - Dixons have always helped us as much as they possibly can. Ryan helped us with our last property and we always polite and friendly, contacting us frequently with updates. Great team all round! All well mannered and bend over backwards to sort out your problems as quick as possible.

Laura · 16 November 2023

★★★★★ 5/5

Google

I have not had the pleasure of selling my property with dixons but if I had a choice I would have. I am in a massive chain and zoe has been amazing I called oneday as I was not getting much joy from my estate agents. Zoe is ace she just gets on the case and just seems to get things moving! Wish she could have dealt with the sale and purchase lol highly recommend dixons and zoe. Thank you for everything.

Ian · 17 October 2023

★★★★★ 5/5

Google

Update; Big shout out to Harry Richards for taking ownership of the major roofing issue at my lett property, he helped provide quotations, regular updates, supported both the tenant and myself until fully resolved. Real team player, thanks Harry. Cara and the team have been superb in helping to lett my house. Very professional and helpful. I would not hesitate in recommending.

Joe · 24 September 2024