Trusted Agent profile · Birmingham
★★★★★
807 reviews across 1 platform
110 Church Road, Yardley, Birmingham, B25 8UX
Dixons's office in Birmingham, at 110 Church Road, is rated 4.8 out of 5 across 807 reviews on 1 platform, including 807 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleHad a lovely experience with Becca today. She gave off the most amazing vibes straight off the bat and was so helpful when answering our questions. I can’t wait to hear back from her!! Thankyou Becca!
Thank you for your kind words! We are so happy to hear you had a wonderful experience with Becca and that she was able to answer all your questions. We look forward to working with you! Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleExtremely disorganised, barely answer the phone. I area nged a viewing, no confirmation text was sent, or info of meeting point, so when I had realised I tried to call the agency, which no surprise met with no answer. We then were able to get in contact the next day, after travelling 40mins each way to a property the agent was not in, for the viewing. Then trying to rebook the viewing, has been a headache, we were told that we were going to be sent a video viewing, and since Friday have been calling daily and still haven’t got a video viewing. I’ve decided not to deal with this agency, as the agents lack common sense, initiative and overall quite slow.
Hi Josiah, we apologize for the inconvenience you experienced with us. Your feedback is valuable, and we are sorry for the lack of communication and organization you encountered. If you have any further concerns, please feel free to reach out to us at review@countrywide.co.uk Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmelia was really so nice and she is a lovely lady. She has doing her job very well and help us get in touch with the landlord about the issue with the cooker from the kitchen. I really recommend her.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have just sold my father's property through Dixons. Zoe and her team have been very professional, patient, thoughtful and courteous. They communicated well, responded to messages promptly and if they said they would do something, they did it. I would thoroughly recommend them. Many thanks.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust want to say what a great experience we had with Dixons Letting Agency. Holly, our letting negotiator, has been absolutely incredible. She was so helpful with any enquiries we had, always responding promptly and thoroughly. Super friendly and professional, we’ve never had such a positive experience with a letting agency and the staff !! . From the initial viewing to signing the tendency agreement, you feel really looked after! , The entire process was seamless. Holly ensured that every detail was taken care of, making us feel valued and supported throughout. The process was so smooth and stress-free; it was an absolute pleasure. We highly recommend Dixons Letting Agency for their outstanding service and dedication. And the free moving box is such a sweet touch thank you!!!
Hi Dominika, thank you for sharing your wonderful experience with Holly at Dixons Letting Agency. We are thrilled to hear that Holly provided such exceptional service and made your tenancy process seamless. We appreciate your recommendation and are delighted that you enjoyed the moving box gesture. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a great experience purchasing my property with Dixons Yardley, becky, Dave, Naïf, Zoe, provided me with a excellent customer service from start to finish, will definitely be recommended to friends & Family 5* service
Thank you for choosing Dixon's Yardley for your property purchase! Our team is delighted to hear that Becky, Dave, Naïf, and Zoe provided you with excellent customer service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe are in the process of buying our first home and the Mortgage broker Dave is amazing. He works so hard and is so helpful. He is honest and friendly! He works so hard to get you results and we couldn't have done it without him. Thank you!
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am very pleased with the efficient and cheerful Dixons Yardley team, comprising Amber, Ryan and Koren, that I dealt with to let my property in Yardley. They were very professional in arranging block viewings, selecting a high-calibre new tenant, ensuring all the relevant checks were undertaken for both the tenant and the landlord's statutory obligations, and getting the tenancy contract and deposit arrangements sorted. The pace never slackened, I was constantly updated, and the tenant moved in much more quickly than I had anticipated would occur. I strongly recommend Amber, Ryan and Koren and would certainly use them again.
5/5
GoogleAmber has been so helpful and professional during our move. She has kept us up to date throughout the process and has always been available to answer any questions. Thank you for your help Amber!
Many thanks for your excellent 5* review Tom McCaughey! Best wishes, Lucy, Customer Relations.
4/5
GoogleI wanted to personally thank Amber at the branch for going above and beyond for us from start to finish to ensure everything ran smoothly. 4* service for branch overall 5* service for Amber. Thank you!
Many thanks Amelia Weaver for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have worked with Zoe and Faye on a number of auction transaction and their customer service is second to none. They will go above and beyond to assist with customer to get the best results at all auction we work together on. Could not recommend enough.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe found a great team at Dixons Yardley! Cara and Ryan were professional but friendly in helping is to apply for a rental during stressful times. They provided updates at the right times and were approachable and responsive to any queries we had. 5 star well earned and I would highly recommend them to tenants and landlords :)PositiveResponsiveness, Quality, Professionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a an issue with my tap. I made a report, the following day it was checked. Few days after it was fixed by the contractor. Harry is my go-to guy. He attends to complaints promptly and swiftly. I commend him.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleDixons Yardley, what more can I say than absolute fantastic customer service from Zoey and her team. Simply the best.
Many thanks Aliya for your great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleI am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call everyday abd tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one
Hello Asad Arshad, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have recently used Dixons Yardley to purchase and sell my house. I must say I am highly impressed with the service and support provided by Zoe, Faye, Naomi and Becky. All the team was very proactive and always available to help throughout the process. They sold my house in the first week and seemed very knowledgeable about the local market. They delivered as they promised and found me a house to move onto.. Greatly appreciate the help and service. Would always use them again should I need to sell or buy. Definately recommended to family and friends.. Thank you all at Dixons Yardley...
Dear Khatoon Bibi, thank you for sharing your positive experience with Dixons Yardley! We are thrilled to hear that Zoe, Faye, Naomi, and Becky provided you with excellent service and support throughout the process of purchasing and selling your house. We are delighted that they were proactive, knowledgeable about the local market, and helped you find your new home. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Thank you for choosing Dixons Yardley! Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot recommend Dixons highly enough! From the moment we first contacted them about purchasing the property - they were incredibly helpful, knowledgeable, and professional. They guided us through the entire process, answering all of our questions and making us feel at ease. Not only did they help in the purchasing of the property, but they also assisted us in finding suitable tenants for our previous property. Their expertise in the market and attention to detail ensured that we found excellent tenants who have been a pleasure to work with. The team at Dixons truly went above and beyond to make our experience a positive one. I would not hesitate to use their services again in the future and would recommend them to anyone in need of real estate assistance. Thank you for all of your hard work and dedication! Special mentions to Amber who worked tirelessly to ensure a smooth transaction.
Many thanks Hamza Khan for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLooking to move to Birmingham and I have viewed some lovely flats with Holly and Sophie from Dixons Yardley. The flats at Sheldon Court and Sheldon Court were perticularly nice.
Hi Karen, thank you for sharing your positive experience with Holly and Sophie at Dixons Yardley. We're glad to hear you found the flats at Sheldon Court particularly nice. Best wishes, Lucy, Customer Relations.
5/5
GoogleI went for a viewing a property to rent on Hob moor road. Sophie was there to show us the property. She was very welcoming and showed us around the property and answered all our queries in a professional way. Hope to rent the property soon.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy first time ever dealing with Dixons in Yardley and definitely won’t be the last and thanks to Amber B . The young lady was patient and happy to answer questions at any time and she has been so helpful throughout this whole renting process .
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a first time renter who was looking to move extremely quickly Sophie, Amber and the team have been fantastic, everything turned around within a week. Great communication throughout all stages of the process, nothing ever felt to much to ask! Couldn’t recommend them more highly!
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
5/5
GoogleAmelia was very professional and friendly when I came to view a property in Yardley. She was able to answer my questions and gave me great advice in how to proceed with my application to rent.
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmber was really helpful in finding me a rental and getting me moved in quick. Couldn't be happier with how professional and dedicated she is for helping me and my family
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Ryan at Dixons for helping me find my flat, everything with him was straight forward from the viewing all the way through to the day of moving in. I highly recommend Ryan and appreciate all the help he gave along the way.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
