Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had the most pleasant experience with Dixons Yardley, and especially our sales negotiator, Zoe Powell.
Zoe has been absolutely incredible from start to finish. She always responds so quickly, chases up solicitors on our behalf, and genuinely goes above and beyond to make the whole buying process feel smooth and stress-free. Nothing has ever been too much trouble.
The team have also been so accommodating with viewings, even coming in on weekends to fit around our availability, which we’ve really appreciated.
I honestly couldn’t be happier with the service we’ve received. If you’re buying or selling through Dixons Yardley, I highly recommend them. professional, friendly, and always making sure your queries are dealt with as quickly as possible. Thank you, Zoe!
Rahima · 28 September 2026
Agent replied · 12 October 2026
Thank you so much for your kind words, we are delighted to hear Zoe and our team at Dixons Yardley provided a stress-free and accommodating experience for you. Our priority is always to make the buying process as smooth as possible, and we are thrilled that we could meet your expectations. It was a pleasure assisting you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis is the first agency we’ve dealt with where everything was efficient, quick, and went smoothly from start to finish. The communication was great, and they made the whole process so much easier for us.
A special thank you to Hannah, who was absolutely amazing. She was very understanding, patient, and went above and beyond to help us throughout the process. We really appreciated all her help and support.
Thank you, Hannah Jones, you’re AMAZING! ❤️
L · 5 October 2026
Agent replied · 12 October 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently dealt with Dixons and i can honestly say they were brilliant, the letting agent that handled my contract was Hannah and throughout the whole process she has kept me up to date all the way through and very positive and cheerful. Highly recommend this estate agent to anyone looking to seek help, i cant speak for the other agents as i havent dealt with them personally, but Hannah was top tier, so if you go there ask for Hannah, keep her busy 😊
Frankie · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our letting agent Hannah. We are proud to have her on our team and are happy to pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently rented a property on gospel farm road. Our case was dealt by Rebecca one of the senior letting Agent from Dixons. Rebecca was very professional, responsive and helpful throughout the renting process and provided us with all the information we needed. We are dealing with Dixons for the first time and I’m please to say it has been a pleasant experience so far. I fully recommend Dixons letting agent to everyone. Thank you and congratulations to Rebecca for doing an amazing job.
Yousaf Siddique
Zainab Nawaz
Yousaf · 12 September 2026
Agent replied · 12 October 2026
We are thrilled to hear that Rebecca provided you with exceptional service during your renting process. Our team at Dixons strives to make every experience pleasant and stress-free. We are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to take the opportunity to say how helpful Gina Neves has been in managing my property. She has been extremely efficient in arranging contractors and dealing with maintenance issues raised by my tenant
Gina has always been very swift in responding and has been a pleasure to speak to over the phone. She is warm, understanding and professional, and has made what could otherwise be a stressful process feel much easier. I really appreciate her help and would highly recommend her for her excellent customer service and professionalism.
Haleema · 12 September 2026
Agent replied · 12 October 2026
Thank you for such a wonderful review! We strive to make the mortgage process as stress-free as possible for our clients and we're thrilled to hear we were able to do that for you. We're lucky to have such a dedicated and efficient team and we're glad they were able to provide excellent service. Thank you for choosing Dixons Yardley and for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a fantastic experience with Dixon, especially Hannah Jones , who was amazing throughout the entire process. She helped me find the perfect rental property and made all the onboarding and paperwork so straightforward. She was always available to answer my questions, kept me updated every step of the way, and went above and beyond to make everything as smooth and stress-free as possible.
I'd also like to thank Rebecca Fell for her support during the process. Both Hannah and Rebecca were professional, friendly, and genuinely helpful from start to finish.
I highly recommend Dixon to anyone looking to rent a property. Thank you both for making the experience so easy!
Sully · 12 August 2026
Agent replied · 12 October 2026
We are thrilled to hear about your fantastic experience with Dixon and our amazing agent, Hannah Jones! Providing exceptional service and making the rental process stress-free is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently let a property through Dixons and had a fantastic experience thanks to Sana. She was incredibly responsive throughout the whole process, always ready to listen and answer any questions we had, which made it so much easier to feel confident about our decision. She made what could have been a stressful process feel comfortable and straightforward from start to finish. Highly recommend Sana and the team at Dixons, thank you for all your help!
Victor · 12 August 2026
Agent replied · 12 October 2026
Thank you for your excellent 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a great experience with Hannah. She was extremely helpful, professional and friendly throughout the whole process. Everything was explained clearly, communication was excellent, and she made the entire process feel smooth and stress-free.
Really appreciate all her help and support. Would definitely recommend Hannah and Dixons to anyone looking for a letting agent!
Abdurrahman · 5 October 2026
Agent replied · 12 October 2026
Thank you for your wonderful 5* review! We're thrilled to hear that Hannah provided such excellent service and made your experience smooth and stress-free. Your recommendation means a lot to us. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHannah was Very professional and supportive during the whole process. Best thing is they respond very quickly and keep you update at all the stage. We dont have to stress about anything, all the paperwork and procedures were very smoot and quick. Also team was very supportive and understanding.
Highly recommended.
Thank you hannah
RITVIKA · 28 September 2026
Agent replied · 12 October 2026
Thank you for your kind words, we are so glad to hear that you had a positive experience with our team. Providing excellent customer service and making the process stress-free for our clients is always our top priority. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to extend my sincere thanks to Zoe and Becky at Dixons Yardley. From the very beginning, Becky’s energy, positivity, and genuine commitment stood out. When she came to evaluate my property, it was immediately clear that she was dedicated to achieving the best possible outcome.
I was in a position where I needed to sell quickly due to another fantastic opportunity that had come up. To my complete surprise, the team managed to secure a sale within 24 hours. The house didn't even make it to market. This exceeded all expectations and truly took me by surprise.
Zoe and Becky have been exceptional throughout, professional, supportive, and consistently reassuring. They are both a real asset to the company, and I’m extremely grateful for the effort they put in.
Having dealt with several estate agents before, I can confidently say that choosing this team was the best decision I made. I would highly recommend their services and will certainly be returning to them in the future.
Thank you once again for all your help and support.
Sohail · 16 March 2026
Agent replied · 16 April 2026
"Thank you for your amazing review and recommendation! We are so glad to hear that your experience with our team at Dixons Yardley was exceptional. We strive to provide dedicated and professional service to our clients, and we are thrilled that Zoe and Becky were able to secure a sale for you within 24 hours. Congratulations on your quick sale. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently let a property through Dixon Yardley and had a very good experience. Stina and Kristina were both extremely helpful throughout the process. They were professional, responsive, and made everything clear and straightforward from start to finish.
Any questions I had were answered quickly, and they made the whole letting process much smoother and less stressful. Their communication was great and they were both very supportive during the move.
Overall, a very positive experience and I appreciate the help from both Stina and Kristina. I would recommend Dixon Yardley to anyone looking to rent a property.
James · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We're thrilled to hear that our team, especially Stina and Kristina, provided you with professional and responsive service during the letting process. We're dedicated to making the experience as smooth and stress-free as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHave to shout from the roof tops about just how fabulous Hannah Jones is!
Having dealt with many letting agents past and present and being a landlord myself, I just have not come across such a proactive and tenacious lettings negotiator in many years. It’s restored my faith in letting agents!
When I initially enquired about a property, she was quick to call me and talk about my needs and then suggested a different property that was even better! I was at that point I was impressed. She then went above and beyond by getting me a video of the property so that I could secure it without the stress of attending a block viewing.
Super helpful in every way possible.
I honestly am blown away by her professionalism and proactive work ethic.
Thank you Hannah!
Louise · 16 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would highly recommend Dixons Yardley if you would like to sell or buy a property as I had a great experience with this branch . They are very efficient and professional. I was liaising with Rebecca and Naif throughout selling my property and they were absolutely fantastic.
Rebecca has been amazing and so kind and extremely helpful throughout the entire process she has gone above and beyond . She is a gem always smiling and so thoughtful with such a great personality and provided excellent service.
Naif has been great , his personality shines ! They both have made this process quick and efficient. I can’t thank them enough .
Big shout to the entire team !
Thank you so much I’m so glad I chose Dixon Yardley .
Zrqa · 18 January 2026
Agent replied · 25 January 2026
Thank you so much for your kind words and for choosing Dixons Yardley! We're thrilled to hear about your positive experience selling your property with us, especially with Rebecca and Naif. We pride ourselves on providing efficient and professional service, and it's great to know we've exceeded your expectations. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDavid has been absolutely amazing throughout my mortgage process. He helped me a lot from start to finish and made everything much easier to understand. He was always professional, supportive, and quick to respond whenever I had questions or needed guidance.
I truly appreciate all the time and effort he put into helping me secure my mortgage. I would highly recommend him to anyone looking for a trustworthy and reliable mortgage adviser.
Bilal · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, we are thrilled to hear that David was able to provide exceptional service throughout your mortgage process. We take pride in our team's professionalism, support, and quick response to ensure a stress-free experience for our clients. We are grateful for the opportunity to help you secure your dream home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThey always make sure you can find a house or a flat as soon as possible and they make sure everything is sorted for you, always on time.
Found me a house in less than 1 week. Stina was always kind and always asking me if everything is okay and always gave me loads of options to choose from, she made sure I am happy with the house and always on point when there was a viewing at a property.
Edi · 28 December 2025
Agent replied · 25 January 2026
Thank you so much for the amazing review! We are dedicated to finding our clients the perfect home and ensuring a smooth and timely process. It was a pleasure working with you and we are thrilled that we were able to find you a house in less than 1 week. We appreciate your kind words and are happy that you are satisfied with your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSana provided an excellent service from start to finish. She was prompt, efficient, and incredibly helpful throughout the entire process. Her communication was outstanding, always keeping me updated and responding quickly to any questions. Friendly, professional, and a pleasure to deal with. I would highly recommend Sana to anyone looking for a reliable and efficient estate agent.
Tee Raees
Tee · 12 June 2026
Agent replied · 12 October 2026
Thank you for taking the time to share your experience with Sana! We are thrilled to hear that she provided an excellent service and made your experience smooth and hassle-free. We take pride in our professional and efficient team members and we are so glad Sana exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would defo recommend dixons yardley office especially Beccy a lovely,very smart and knowledgeable young lady,very proffessional,she has been absolutely brilliant with the sale of my family home of 54 years,she has put me at ease no stress ,excellent communication,she has sold my house in 1 day how brill is that,and thank you Grace xx well done ladies you have made me feel so excited as new beginnings are happening
Angela · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Dixon's Yardley office, and for your kind words about Beccy and Grace. We pride ourselves on having knowledgeable and professional agents who make the selling process stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThey were absolutely fantastic. Becky was wonderful and really easy to talk to. When she came round she put us completely at ease, and talked us through the pricing. Her advise was very good and she gave us a valuation which was very fair and she was spot on. The house was sold within a couple of weeks.
Bex · 12 June 2026
Agent replied · 12 October 2026
Thank you so much for your wonderful 5* review! We are thrilled to hear about your positive experience with our agent Becky. Our goal is always to make the selling process as smooth and stress-free as possible. We are delighted that your home sold quickly and for a fair price. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHi, i had a viewing with an outstanding agent, Hannah Jones, she was very good with the information, manners and extremely polite and very positive, she sorted out my application for mt apartment within 1 day she got back to me very quickly which is a crucial thing to do when somebody is looking to move into an apartment she was always smiling and very comfortable to talk too, i really enjoyed the viewing and getting to know her she's an outstanding agent and definitely deserves recognition for her skills and abilities as an estate agent and a brilliant person! Thanks Hannah, I hope you have a very merry Christmas!
FrozenFlame · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your amazing review! We are lucky to have Hannah as part of our team. She truly goes above and beyond for our customers and we are thrilled to hear that she made your experience enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Dixons for the sale of my property. Becky came out and conducted her valuation. Her customer service is amazing, she was very approachable, friendly and professional. Becky was always there to help with all the solicitors paperwork. Naif came and did the viewings, he was always happy and made me feel at ease with the sale.
Overall i would reccomend Dixons Yardley.
Stella · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Becky and Naif provided excellent customer service throughout your property sale. Our team at Dixons Yardley is dedicated to making the process as smooth and stress-free as possible. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixons have been great, within a very short space of time they put the property on rent. Due to work commitments they even collected keys from me...Sana has been great and then I have been dealing mainly with the Stina, who has been brilliant from the start, has excellent customer service skills and is a credit to Dixons - thank you!
Waqar · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're so glad we were able to assist you in finding a tenant for your property quickly and efficiently. Our team truly values our customers and strives to provide top-notch service. We'll be sure to pass along your compliments to Sana and Stina. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSana at Dixons Yardley was wonderful to work with from start to finish. She was warm, kind and so patient with all our questions. Her communication was excellent and always prompt, which made the whole process feel easy and stress-free. A beautiful person inside and out! Thank you, Sana, we really appreciate everything you did to help us find our new home. Deborah 🌺🌼🌺🙏
Deborah · 5 October 2026
★★★★★ 5/5
GoogleI continue to be so well looked after by this office. Gina has been so efficient in handling a repair at my property keeping me informed throughout. Thank you Gina and to all at Yardley.
Julie · 12 September 2026
Agent replied · 12 October 2026
Thank you for your positive feedback! We are glad Gina and our team were able to provide excellent service for your repair needs at your property. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSana&Hana who helped me move into my new apartment from Dixon were excellent. They were professional, friendly, and worked efficiently throughout the entire move. They made what could have been a stressful day much easier. I really appreciated their positive attitude and hard work. Highly recommended!
Ibrahim · 12 June 2026
Agent replied · 12 October 2026
Thank you for your glowing 5* review! We strive to provide exceptional service and are so glad to hear that Sana and Hana made your moving day less stressful. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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