Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had such a lovely experience viewing a property with Hannah. She was incredibly kind, patient, and genuinely helpful throughout the whole process. I had my baby with me, and she even held her while I looked through the contract and sorted …
Lia · 16 December 2025
Agent replied · 16 April 2026
Thank you for choosing us and for sharing your positive experience, [customer name]! We're thrilled that Hannah's kindness, patience, and professionalism stood out during your property viewing. We pride ourselves on going above and beyond … More
★★★★★ 5/5
GoogleI was looking for a property to rent urgently Sophie and her team went above and beyond to make sure that we were taken care of throughout the entire process , there were no hustles . Would definitely recommend to anyone looking for rental property .
Marjorie · 15 January 2024
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from Sana, would 100% recommend!
Sara · 12 September 2026
Agent replied · 12 October 2026
"Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with Sana. We strive to provide top-notch service and it means a lot that you would recommend us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave been with Dixon’s Yardley around 5 years for letting out my property. I am very pleased with the experience I have had using Dixons and would thoroughly recommend. Excellent team. Very helpful. Special thanks to Amber, Ryan, and Sophie.
Kumar · 14 May 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation Kumar A. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with some great guys. After being given the runaround by another very local agent, Paul was more than able to understand our requirements and ensure that his suggested properties were up to the brief. The team at the office were very accomodating and Zoe kept us up-to-date on progress right through till the time we got our keys.
All in all, an excellent estate agent who really put their customers first. Highly recommend.
M · 14 June 2020
Agent replied · 13 June 2024
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
★★★★★ 1/5
GoogleFive stars Reviews dome are fake. I submitted 1 star because the company did not respond to my email they claim it could not be verified. It was removed. They have my photo and email how much more proof do they want? Dixons called me when I was in the Far East and I told them to respond to me by email I guess it was because of the negative review which trustpilot had not published.
Ghulam · 24 November 2024
Agent replied · 8 December 2024
Hello Ghulam,
Thank you for sharing your feedback. I'm sorry to hear about your experience and any inconvenience caused. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleIt’s been very difficult recently to find somewhere to rent where me and my family feel at home but Amelia has been a massive help in finding us a great place to live.
She delivered excellent customer service to me and my wife and was very knowledgeable throughout.
Thanks again!
Bradleigh · 17 September 2023
Agent replied · 13 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur 1st time renting was a smooth process thankyou to Kristina & Rebecca for guiding us through the process.
Aisha · 12 June 2026
Agent replied · 12 October 2026
We are thrilled to hear that Kristina and Rebecca provided you with a smooth rental experience. We pride ourselves in providing excellent customer service and we are always happy to help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHannah and Sana have been a great help in organising my rental property. Would definitely recommend working with them!
Suryan · 12 June 2026
Agent replied · 12 October 2026
Thank you for your kind words! We are thrilled to hear that Hannah and Sana have provided excellent service in organising your rental property. We appreciate your recommendation and look forward to continuing to work with you.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with Dixons Yardley was exceptional from the start. Massive thank you to Ryan who said he would find us the perfect property and he proved to be a man of his word. Lauren and Cara were very helpful and pleasent to speak to when I had to call the office. Everyone at Dixons Yardley made, what began as a stressful situation for us, a pleasure. Thanks guys!
Sarah · 14 June 2021
Agent replied · 13 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe whole team were great and everything was completed promptly. Thanks for helping us find our new home!
Fran · 12 June 2026
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled that you had such a positive experience with our team and that we were able to help you find your dream home. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to say thank you to Amber Bannett who was brilliant during my new tenants moving in last month.
Amber kept me updated with everything and answered all my questions.
Amber is a very professional young lady who has very bright future head. Thanks for all your help Amber.
.
Majid · 14 June 2023
Agent replied · 13 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave been with Dixon’s Yardley for around 4 years using their full management service. I am very happy with Ryan and his team. They are very helpful, communicate in a timely manner and with advise as appropriate.
Bernadette · 14 May 2024
Agent replied · 13 June 2024
Thank you for your glowing 5* review Bernadette Stratton. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat Viewing today at an amazing property with Sophie Hodgson. Dixon estate agent Sophie was very knowledgeble about the area, property and was able to answer any questions i had. The property its self exceeded expectation and was a delight to view. Finger crossed i get it!
Thanks again Sophie Hodgson
Dean · 14 June 2023
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an outstanding experience with Dixons! Specially Amber. They helped us find the perfect property and made the entire process of renting and setting everything up incredibly smooth and easy. From the very beginning, their team was professional, attentive, and responsive to all our needs and questions. Every step was handled with great efficiency and care, making what could have been a stressful experience completely hassle-free. I highly recommend Dixons to anyone looking for a reliable and supportive letting agent. Thank you, Dixons, for your excellent service!
Tajwer · 25 July 2024
Agent replied · 24 August 2024
Hello Tajwer,
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had an outstanding experience with us and that our team could make the process smooth and hassle-free for you. Your recommendation means a lot to us!
Best regards,
The Dixons Team
★★★★★ 5/5
GoogleWe would absolutely highly recommend Dixon’s at Yardley, and cannot speak highly enough of Paul he was absolutely brilliant, what a lovely genuine, professional , kind gentleman, he looked after me all the way as l was very nervous about so many viewings and to top the experience off he sold our house in 1 week. Thank you so much Paul and also Grace and Zoe for all of your help.
Wendy · 14 June 2020
Agent replied · 13 June 2024
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleReally helpful and attentive, particularly Amber Bennett and Sophie Hodgson. Got back to me really quickly with any questions and made it a straight forward process, providing any extra help I needed with it being my first time renting.
Lacey · 15 March 2024
Agent replied · 13 June 2024
lacey georgina pkk, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much Dixons Yardley, especially Sophie Hodgson and Amber Bennett for your help in getting our first home. You guys have been so helpful and supportive towards us and have made this move as smooth as possible! The response rate has also been fantastic, thank you!
Lydia · 18 August 2023
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBecca in the Lettings department was an absolute star. She helped me when I was going through a very stressful time with moving. So friendly and helpful, I appreciated everything she did for me.
Tracey · 22 January 2026
Agent replied · 25 January 2026
Thank you for your kind words about Becca in our Lettings department! We're so glad she was able to provide you with the support and assistance you needed during a stressful time. We truly appreciate your feedback and we'll be sure to pass it along to Becca. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCara has been working with me ensuring that my property is rented & taken care of. She is easily one of the best letting agents I have had the pleasure to work with. She delivers results fast & with minimal back & forth which is a blessing as I am not based in the UK ! Highly Highly recommended !
Alexander · 14 June 2022
Agent replied · 13 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom meeting Paul at the property, we didn't end up buying, he was professional and courteous. He was interested in our wants and needs, he wanted to help. The property we ended up buying was his choice and as soon as we walked in we knew it was our forever home, nothing through this process was too much to ask. Thank you Paul.PositiveValue
Martin · 11 January 2022
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber has been extremely helpful in assisting me and my partner going through the process for the first time. She’s been communicative and has been helpful with any questions we’ve had. I can’t thank her enough and we’re very excited to move into our new home!
Ellie · 17 September 2023
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi I rented the property through Dixon and Amber from letting team provide me Great 😊 Service. I am really happy the way she deal. I really recommend Dixon church road branch and letting team Amber and Ryan. Thank you 🤩 …
Hasnat · 16 December 2023
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleThank you to Zoe and her team. Excellent service from the first phone call to completion. Will definitely recommend to family and friends
Islam · 24 November 2024
Agent replied · 8 December 2024
Thank you for your thoughtful 5* review and recommendation Islam! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
