Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDixons Team:
The team was an absolute delight to meet with. The sheer kindness, attention, abiltiy to answer each query, and honesty that they showed impressed us beyond measure. The team was extremely professional yet very comfortable to talk to and discuss everything in detail. This is something I have found missing in most of the other property agents, but not in the Dixons team. They were punctual, and had all the answers to our questions, which was extremely comforting for us. We knew we are in the right hands!
The Property:
We were due for a viewing of a property (20, Gladstone Road, B26 1DA) in Yardley, and it was hands down the best house we came across: intricately designed, breezey, flooded with natural light, and yet cozy to be in. The owner had gotten the place fully ready for the viewing, assuring everything was well in its place, well-painted and curated, which made the experience of viewing this property even more wonderful. The kitchen and bathroom of the property were architectural beauties and it goes without saying that the house showed what an exquisite taste the home owner has.
5 stars for the property and the Dixons team seem like an understatement, but that's the minimum they deserve!
Jannat · 14 April 2024
Agent replied · 13 June 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleWe would like to thank Dixons Yardley for their professionalism and support throughout our property purchases. Special thanks to Zoe Powell for her continued commitment to keeping us updated and informed through the whole process. We would also like to mention Olivia and Paul for their hard work. We would recommend Dixons Yardley to everyone!PositiveProfessionalism
Nargis · 14 June 2022
Agent replied · 13 June 2024
Many thanks for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleCan I just say Dixons manage multiple of my properties round Birmingham. The team in Yardley are very professional and efficient, especially Amelia who has helped me on my buy to let journey.
Areeb · 15 March 2024
Agent replied · 13 June 2024
Many thanks for your amazing 5* review Areeb Ali. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmelia Hamilton was there to welcome us. A very friendly and professional girl who answered all of our queries with a smile.
Navid · 24 September 2024
Agent replied · 24 October 2024
Many thanks Navid for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve rented property with this great company for a long time now. They are led admirably by Ameila and comfortably provide top-class service.
Each tenant is verified for suitability and rented properties are regularly checked to meet local authority regulations.
Alongside the friendly staff, the high level of professionalism and building a cohesive bridge between a tenant and landlord, I can gladly say that no other letting agent comes close to Yardley Dixon
Sulaiman · 3 August 2024
Agent replied · 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn’t be happier! The whole process went very smoothly and problem free. I honestly couldn’t thank Ryan enough for everything that he’s helped me with and how much that he’s been there for me when I had various questions and queries. He was always very professional and knowledgeable. Would definitely recommend him, especially if a person hasn’t had much experience with moving like myself.
Angelika · 14 June 2020
Agent replied · 13 June 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleI recently had the pleasure of attending a property viewing with Sophie Hodgson from Dixon Letting , and I must say, it was an exceptionally positive experience. Sophie presented herself with utmost professionalism, providing a comprehensive tour of the property. Her in-depth knowledge was evident as she elaborated on the specifics, leaving no stone unturned.
Sophie's patience was commendable; she welcomed a multitude of questions, addressing each one with remarkable intelligence and insight. Her articulate responses not only demonstrated her expertise but also her dedication to ensuring potential tenants are well-informed.
I am thoroughly impressed by the level of service provided and would like to extend my gratitude to Sophie for her exemplary conduct during the viewing. Her professionalism and acumen are a true asset to Dixon letting and I wholeheartedly recommend their services to those in search of a new home.
Olaleye · 15 March 2024
Agent replied · 13 June 2024
Thank you for your outstanding 5* review, recommendation and your kind words Olaleye Sodiq. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was doing an international move with a young family, and I want to express my sincere gratitude for the outstanding assistance I received. With your help, what could have been a daunting process was made remarkably smooth.
I’d like to recognize Amelia, who answered the initial queries and conducted the online viewing via WhatsApp video. She patiently answered my questions and went above and beyond to ensure that I had all the information I needed.
After the viewing, Amber stepped in, equally helpful and kind. She promptly responded to my emails and patiently answered my phone inquiries. Her professionalism and willingness to assist were truly commendable.
One of my concerns was related to collecting the keys out of hours, especially if my flight was delayed. Ryan, the manager, eased my worries by providing his email address. Knowing that I could reach out to him in such scenarios was incredibly reassuring.
Moving with a young family can be nerve-wracking, but your team’s empathy and support made a significant difference. You are providing an essential service which touch people lives so every extra mile you go is well worth it.
Thank you for making this transition smoother and for being an integral part of our journey. Keep up the excellent work!
Tauseef · 15 March 2024
Agent replied · 13 June 2024
Tauseef Zahid thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSophie from the Yardley branch was very professional. She had the required documents ready for you to take home and sign. The property on Wilson Croft was lovely and really well kept. You can tell the owner manages the property very well.
Tasnim · 19 July 2023
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBest place to be if you’re buying/renting a house.they were super helpful especially Amy and Holly helped us to find a perfect home.Best place to be👌🏾👌🏾👌🏾 …
Jabou · 13 June 2024
Agent replied · 20 June 2024
Jabou, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Lettings Negotiator Sophie was very helpful and answered all the questions and doubts we had. She also helped us to start the application and didn't leave any stone unturned for us. Very happy with the service we got.
A · 17 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team in Dixons Yardley Zoe , becky , ,David has done a brilliant job from start viewing property till completing getting the keys for my property they are the A team and David for helping me through the mortgage side of things honestly it seems like these guys are like my family the way they did everything I’m so grateful also the advice the giving me threw the process 🥰🥰🥰🥰🥰
Mohammed · 3 August 2024
Agent replied · 24 August 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber was really helpful sorting everything out for me to move. Kept me updated all the time. Ryan was really helpful also as helped me secure the property I wanted:)
Victoria · 27 March 2024
Agent replied · 24 August 2024
Viki Sopel many thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was very impressed with Ryans super professional services and tremendous help throughout the process of finding a suitable tenant for my property. The process was very smooth and easy. Ryan kept me informed for every stage of the development. 👍 …
Adnan · 14 June 2023
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery smooth purchase from initial interest to mortgage offer to picking up the keys today - Dave was key in the whole process and his assurances certainly helped in getting us the property. Very professional and great communication from everyone 🙂👌 …
Mohammed · 14 June 2023
Agent replied · 13 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
Googlei just had a viewing with Becca, she was extremely helpful and welcoming. She was there for any questions or queries i had about the property, couldn’t recommend anyone else.
Issy · 16 December 2025
Agent replied · 16 April 2026
Thank you for your positive review! We are glad to hear that Becca provided helpful and welcoming service during your viewing. Our team is dedicated to making the property search process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Dixons Lettings agency, and our experience was nothing short of outstanding. From the initial viewing to the seamless move into our new home, the team at Dixons demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction.
Special mention goes to Sophie Hodgson, who played a pivotal role in our home search journey. Sophie not only arranged viewings promptly but also took the time to show us around the properties, providing valuable insights and answering all our queries. Her friendly demeanor and dedication made the entire process enjoyable and stress-free.
Another standout individual at Dixons is Amber Bennett, who efficiently managed all our documentation and bank transactions. Amber's attention to detail and proactive approach ensured that the paperwork was handled smoothly, making the transition into our new house seamless. Her organizational skills and commitment to customer service truly set her apart.
We are grateful for the exceptional service provided by Sophie, Amber, and the entire Dixons team. Their professionalism, expertise, and commitment to customer satisfaction have made our relocation a positive and memorable experience. We highly recommend Dixons Lettings to anyone seeking a reliable and customer-centric letting agency.
Thank you, Sophie and Amber!
Tresa · 14 February 2024
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDave was very professional and efficient with helping us with our mortgage. Myself and my fiancé are first time buyers and Dave helped us throughout the whole mortgage application making everything easy and understandable for us. He kept us in the loop with any updates regarding our mortgage and house purchase. We would 100% recommend Dave from Dixons.PositiveProfessionalism
Ryan · 14 June 2021
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently got Dixons in Yardley to rent out my property they have a dedicated team that are accesible 24/7. Amelia and the team are very good at what they do.
Adam · 15 March 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review Adam. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber was really helpful sorting everything out for me to move. Kept me updated all the time. Ryan was really helpful also as helped me secure the property I wanted:)
Viki · 15 March 2024
Agent replied · 13 June 2024
Viki Sopel many thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleViewed a property today and was warmly welcomed by Amelia, could not have asked for anyone better to show me around as she gave me a thorough run down of the property and the application process. Thank you Amelia!
Ijaz · 18 August 2023
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was able to find a property with Sana who was very helpful and understanding of my time frame/needs! Would defo recommend!
Ayesha · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are glad that Sana was able to assist you in finding the perfect property that met your time frame and needs. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe service I've received was excellent. Big thanks to Amber Bennett, who was a total professional and pleasure to deal with. Always available to answer any questions and queries I've had. Made the renting process very easy. Thanks again! 🙂 …
Sylvia · 14 June 2023
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of a viewing with Amelia this afternoon. She was nothing but helpful, friendly and comfortable to be around whilst looking at the property. Hands down the best agent I've dealt with in a good while from starting with a smile and answering any questions I may have had, she knows her stuff and I would be more than happy to work with her in the future should I come across another property.
Ben · 14 April 2024
Agent replied · 13 June 2024
Thank you for your glowing 5* review Ben Cooper. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.