5/5
GoogleExcellent service and very quick turn around of rental property. 1 week from viewing to moving in.
Agent replied · 14 June 2024
Many thanks for your fantastic 5* review David. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · West Midlands
Dixons West Midlands reviews
★★★★★
299 reviews across 1 platform
95 Alcester Road, Birmingham, West Midlands, B13 8DD
Dixons's office in West Midlands, at 95 Alcester Road, is rated 4.6 out of 5 across 299 reviews on 1 platform, including 299 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
Google5/5
GoogleDixons in Moseley made buying my first flat very easy and stress-free. Sam helped me through the process, kept me up to date and was very friendly throughout the process. I would definitely recommend this estate agent!
5/5
GoogleThank you very much, Kristina and kitti, it was great Job you done, very friendly and reliable, very quick solve my house ranting Problems. See again.
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWonderful service by Kitti, honestly made my move in feel so welcoming at ease and very clean and tidy thank you once again for everything
Agent replied · 14 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally appreciated the help that both Rojan and Kristina supplied when I was looking for and moving into an apartment. Both members of the team were very helpful and friendly, responding to any questions quickly and efficiently.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 14 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRecently had a new boiler installed in the property and was managed by Dixons. Communication was great and problem reporting was easy. Would like to say a big thank you especially to Gina Neves who was brilliant as always in sorting out issues with property.
5/5
GoogleRecently rented by flat out and very impressed by the service from Riegan and Kitti. Would highly recommend
Agent replied · 14 June 2024
Thank you for taking the time to leave us a wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently got a rent a flat . Kristina and Chloe my first point of contact, they answered all questions thoroughly and we are really pleased with them ,that was really helpful.
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI don't usually write reviews but here goes: Dixons provided us with an excellent valuation service, and then, when we decided to put our house up for sale with them, their brilliant marketing and sales team lead to the quick sale we needed. Thank you.
Agent replied · 14 June 2024
Thank you Frances for your glowing 5* review of our local Dixons team. It is already great to read such positive reviews from our clients. Kind regards, Scott
5/5
GooglePurchase a property with Ian as my mortgage advisor. Fantastic service and brilliant to work with! Thank you again
Agent replied · 14 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI got a very good service from the Dixons Moseley Estate Agent, I was really happy and satisfied.
Agent replied · 14 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom beginning to end of buying a property in Moseley they were friendly and helpful. Every person I dealt with was lovely. They stood out among other estate agents and certainly made us feel welcome in our move to this area.
Agent replied · 14 June 2024
Thank you for your wonderful 5* review of our friendly and helpful team at Dixons, Moseley. It is great to read that the team stood out amongst other agents and made you feel welcomed to the area you moved to. Best wishes, Scott.
5/5
GoogleGood service offered
Agent replied · 14 June 2024
Many thanks Eyden Muzangwa for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently did my remortgage with Zaman and what can I say! he did me a great job found me the best price and made the whole process stress free for me with regular updates, fantastic customer service I recommend to all.
Agent replied · 14 June 2024
Thank You Mr Sajid, i am glad to read that Zaman was able to offer a great deal of help. Kind Regards, Sarah
5/5
GoogleSamar zaman was fantastic. We used him for our remortgage and not only did he save us money but he made the whole experience stress free. We would highly recommend him and will no doubt use his services again in the future.
Agent replied · 14 June 2024
Thanks Rebecca. Best wishes, Mark
1/5
GoogleCalled them up with information and the person on the telephone was being deliberately unhelpful and rude.
Agent replied · 14 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleMy viewings at Dixons are very comfortable,neat and accessible. Dixon staffs are polite and ready to help
Agent replied · 14 June 2024
Thank you for your 5* review!
5/5
GoogleIn 16 years of renting I don’t think I’ve had a better experience than Tamika. Helpful, professional and kind. I would absolutely recommend their services.PositiveResponsiveness, Quality, Professionalism
Agent replied · 14 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleThe Dixons team was really helpful during the entire process. Always responded to my inquiries and explained everything very well. As a tenant, I would definitely recommend Dixons Sales and Lettings Agents.PositiveResponsiveness, Professionalism
Agent replied · 14 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
4/5
GoogleThe team at Dixon's really helped with providing me with advice on renting a house in the area, fee's and what to look for in a property for my price range. Would definitely recommend to friends
Agent replied · 14 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
4/5
GoogleSamar Zaman helped us with our first time mortgage, and just when we thought it was all going to go pear shaped...he pulled us through and was very supportive. I would have no hesitation in recommending him in the future.
Agent replied · 14 June 2024
Thank your Mr Yasser, i am glad you benefited from Samar's proven great service. Kind Regards, Sarah
5/5
GoogleGreat experience with Dixon's staffs got a very beautiful apartment from them,I love it,,thanks Dixons
Agent replied · 14 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleKitti from Dixons is amazing agent. Very helpful and patient to explain everything to us.
Agent replied · 14 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently were able to rent a house through Dixon's. It has been a smooth experience. The agent who helped us out with everything was very kind and professional. Rojan did an amazing job!PositiveResponsiveness, Professionalism
Agent replied · 14 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dixons West Midlands
How many reviews does Dixons West Midlands have?
Dixons's West Midlands office has 299 reviews across 1 platform: 299 on Google.
What is Dixons West Midlands's rating?
Dixons West Midlands is rated 4.6 out of 5 across all 299 reviews, and 4.6 out of 5 on Google from 299 reviews.
Has Dixons won any awards?
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Trusted Agent.
Where is Dixons's West Midlands office?
Dixons West Midlands, 95 Alcester Road, Birmingham, West Midlands, B13 8DD.
