Trusted Agent profile · West Midlands
★★★★★
299 reviews across 1 platform
95 Alcester Road, Birmingham, West Midlands, B13 8DD
Dixons's office in West Midlands, at 95 Alcester Road, is rated 4.6 out of 5 across 299 reviews on 1 platform, including 299 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleRecently used Dixons to rent one of their properties and they have been easy to get hold of and have great customer service. Would recommend.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe currently rent our home via Dixons (Moseley) and are extremely happy with the quality of service they have provided as our estate agents. Service is courteous, friendly and helpful, and staff respond quickly to queries. Strongly recommend.
Hi Tom Thank you very much for this 5* review and recommendation! Great to hear that the team have provided such good service! Kind regards, Jake
5/5
GoogleDixons Mosely office lettings team have done a fantastic job. Many Thanks.
Thank you for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
4/5
GoogleHad a lovely and smooth letting process! Kieran, Subia and Kristina were very helpful and made everything feel very easy! Thank you so much!
3/5
GoogleSlow to keep me informed about my offer of a tenancy( 3-4 dys late)
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat and efficient team, helped us out a lot, specifically Kitti and riegan :)
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe received a great service through Dixons (Moseley). They negotiated a fantastic price for our property and progressed the sale brilliantly. Should we sell again we will definitely use them. 5/5.
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleHad a great experience with Samar, Dixon’s Moseley. From start to finish, the support and constant check up’s in getting our property was very reassuring in completing the purchase of our first property. Highly recommended!
Thank you Faiq for your wonderful 5* review of our team at Dixons in Moseley. It was great to read that you felt fully supported throughout the purchase of your first property and I do hope that when the time comes you will us Dixons again in future. Kind regards, Scott.
5/5
GoogleProfessional, reliable, quick to answer all questions.
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly and helpful staff. They did all they could to make sure we get the property we want and worked around any setbacks we inititally had.
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleSophie, Abi and Kristina are so nice and friendly. They make easy for us to choose a perfect place and we have found a really nice house.
Many thanks for the fantastic 5* review. Kind regards, Lucy.
5/5
GoogleExcellent support provided by Tamika and Kristina from Dixon Moseley - i d recommend them
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLovely bunch of people at Dixon's Moseley. Very helpful and care for your needs and requirements on selling your property. Will use them again for sure.
Many thanks for the amazing 5* review and recommendation. Best wishes, Lucy
5/5
GoogleI've been in to all of the estate agents today in Moseley to register my details and wanted to praise the service at Dixons, and the evident area knowledge and investment advice. I've been given a lot to think about, and hope to find my next property through this office - it's so refreshing to deal with people like this!
5/5
GoogleSamar zaman ( mortgage advisor) was brilliant. Very polite and professional and also gave really good advice regarding about my mortgage. Highly recommended!
Thank you Nabila for your wonderful 56* review of Samar. Kind regards, Scott
5/5
GoogleExcellent service. Great communication at all times. Made selling my flat easy!PositiveResponsiveness, Quality, Professionalism, Value
Hi Bryn, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleGreat customer service! I really appreciated the advice they gave when looking for a house in a new area.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleAfter numerous problems with a previous property and landlord, Dixons made the process of finding a new place to live a pleasant and effortless experience. The Agent, David Cockerill, was polite, courteous and extremely knowledgeable, even providing advice on how to address the problems with the aforementioned previous property. Overall, I would highly recommend Dixons!
5/5
GoogleI have had dealings over the past few years with Helen, Catherine & Kimberley, also Collette from Bearwood Dixons office. These ladies are always so helpful and willing to go that extra mile to provide the high level of customer service. I would recommend Dixons to anyone. They are a very professional team.
5/5
GoogleVery pleased with service we received from rojan thank you so much for your help
Thank you for your 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
3/5
GoogleWent to hatherleigh carnival had fish and chips the fish was very good but the chips were hard and overcooked
4/5
GoogleVery friendly accommodating staff!
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff were friendly, efficient, and helpful at all stages of our purchase.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleExcellent service from start to end, Samar and Pete and rest of the team. Thanks
Thank you Sulaiman for your 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Trusted Agent.
