Trusted Agent profile · West Midlands
★★★★★
299 reviews across 1 platform
95 Alcester Road, Birmingham, West Midlands, B13 8DD
Dixons's office in West Midlands, at 95 Alcester Road, is rated 4.6 out of 5 across 299 reviews on 1 platform, including 299 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from the lettings team, making the move easy and stress free, thankyou!
Hi Richard, Thank you your your brilliant 5* review and I am really pleased to read that our local Dixons team provided you with an excellent service. Best wishes, Scott.
1/5
GoogleContacted them several times. Did not answer phone. Very disappointed
Hi Zizi, I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
1/5
GoogleTerrible communication and poor customer service from the lettings team.
Thank you for taking the time to leave us your comments. Client experience is very important to us and as such I would like to invite you to contact us via review@countrywide.co.uk to discuss further. Kind regards, Scott
5/5
GoogleFantastic service from the lettings team. They provided constant updates throughout the process.
Hi Ben Thank you for the review and the 5 stars as well! I will make sure your comments are fed back to branch as well. Kind regards, Chris
5/5
GoogleFast, efficient; Molly really helped drive things throughPositiveValue
Hi Steffan, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleGreat service all round, can’t fault. Molly, Samar and Peter exceptional
Thank you so much for the amazing 5* review. Kind regards, Lucy.
5/5
GoogleGreat service as a buyer and a seller!
Thank you for your 5* review!
4/5
GoogleReally polite staff. Professional team who always seem happy to help customers.
Good morning, Thank you for your review. It is always lovely to see feedback like this as it confirms to us that we are delivering the excellent service we always aim to provide. If there is anything you are dissatisfied with then please do not hesitate to let us know. Thank you again
5/5
GoogleGreat Experience! Very professional and helping staff.
Thank you for your 5* review! It is great to read such positive feedback. Kind regards, Scott
5/5
GoogleHelpful ,quick, efficient, What more do you need.
Hi Ed, thanks for your 5*rating and review. Best wishes, Tracey.
5/5
Googlereally friendly and helpful staff
Thank you for your 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleExcellent customer service would recommend
Thank you for your wonderful 5* review!
5/5
GoogleLovely team, Great experience.
Thank you Houda for your great 5* review! Best wishes, Scott
4/5
GoogleDixons' Moseley branch have fully managed my property since September 2015. In my personal experience, I have found the team there to be very helpful, knowledgeable and motivated and come with my recommendation.
1/5
GoogleWorst estate agent ever. They will try to play auction game with every buyers. And they will force customer to see their mortgage advisor. Estate agent should be banned from business.
4/5
GoogleRating only, no written review.
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleFantastic service received by Subia at Dixons Moseley. She was very polite, helpful and patient. She was also very thorough. Thank you so much. :-)
5/5
GoogleExcellent service, great work by Subia. Always attentive and efficient with every request. Smooth experience on a whole and would recommend. Exceeded all expectations.
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you for your 5* review Noel!
5/5
GoogleRating only, no written review.
Chloe Martin thank you for your 5* review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review daniel brown
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review Joey G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's West Midlands office has 299 reviews across 1 platform: 299 on Google.
Dixons West Midlands is rated 4.6 out of 5 across all 299 reviews, and 4.6 out of 5 on Google from 299 reviews.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Trusted Agent.
Dixons West Midlands, 95 Alcester Road, Birmingham, West Midlands, B13 8DD.
