Dixons reviews

★★★★★ 4/5

Google

I have been using Dixon Estate agents over several years. I always find they are very helpful and professional. This time around I would like thank Chloe and Kyra who have been very helpful in lettings. They listened to my needs and advised me accordingly. I was able rent out my property with confidence. Thanks.

Abdul · 16 March 2026

★★★★★ 5/5

Google

Extremely delighted with the rental process at Dixons, especially how Kyra made the rental process smooth and stress-free. She went above and beyond to ensure everything was in place. Excellent service from start to finish. Knowledgeable, responsive, and genuinely committed to getting the best outcome. Highly recommended.

Amin · 16 March 2026

★★★★★ 5/5

Google

Chloe is a very professional agent and she has helped me with many issues regarding my rental property. She has been invaluable during a few tricky and challenging situations. She is friendly, knowledgeable and graceful and gets the job done. I am very grateful for her help. Dixons is lucky to have her on board. Thank you Chloe!

Chris · 16 September 2025

★★★★★ 5/5

Google

I have recently purchased a property through Dixons. Qadeer was the allocated mortgage advisor to deal with the whole process. I can honestly say he was professional in his approach, understood what I needed and he dealt with it in a timely manner. Even , after purchase he checked up on me and went out of his way to set up my mortgage account so that I can track everything. I would highly recommend him for any one interested in purchasing a property. Thanks a lot

Abdulrahman · 21 December 2024

★★★★★ 5/5

Google

Efficient and fast. Viewed a property, found our new home, tenancy signed and deposit paid all within a matter of days. Big thanks to Chloe and Kyra for making everything so easy!

Vanessa · 16 March 2026

★★★★★ 5/5

Google

Kyra has been so easy to work with, she just gets the job done and is professional. She has always tried to explain things and to support me when things are unclear, happy to work with her as she makes an effort

Michelle · 9 December 2025

★★★★★ 1/5

Google

I don’t know where to start. Avoid like fire unless you want everything to go slow and wrong… 1. Property not ready to move in and the agency informed us 1 hour before picking up the key that they failed to do the floors so the contract is void and “it’s not their problem” 2. Agency set up the bill under our name “automatically” without our agreement. They claim is in the contract- illegal to do so 3. Meter readings not taken - “they don’t do it” really !?!? 4. No replies to emails or calls hones for days. 5. Amber misadvising and misleading clients- all messages regarding tenant content insurance were suggesting that we must take it - not true 6. Landlord shocked to find out that the property was not even cleaned before us moving in!!! 7. Lies and complete lack of knowledge about the rules and laws. Rude, rude and rude again … Dixon Moseley is the worst agency I have ever dealt with. Above (and more) already reported to the complain teams, and going further to Legal Ombudsman. Avoid at all costs.

Alexandra · 11 August 2024

★★★★★ 5/5

Google

Kyra was my first point of contact when I was looking for a property to rent last month. Kyra is professional and is so lovely and friendly. She went out of her way from the minute she booked viewing through to completion & handing over the …

Lucy · 16 September 2025

★★★★★ 5/5

Google

I had the pleasure of working with Kyra during my recent property search, and I couldn’t be more impressed with her professionalism, knowledge, and dedication. From our first interaction, she was attentive to my needs, always responsive, and incredibly thorough throughout the entire process. She made what can often be a stressful experience feel smooth and manageable. Her local market expertise and honest advice helped me make informed decisions with confidence. I highly recommend Kyra to anyone looking for a reliable and personable real estate professional

Riteen · 7 August 2025

★★★★★ 5/5

Google

I would like to take a moment to express my heartfelt gratitude and appreciation for the exceptional service provided by Amber and Ryan at Dixons Estate Agents. Their professionalism, dedication, and tireless efforts in finalizing the contract for my property with amazing tenants have truly exceeded my expectations. From our initial consultation to the successful conclusion of the leasing process, Amber and Ryan demonstrated unparalleled expertise and commitment. They meticulously guided me through every step of the process, ensuring that all my concerns were addressed promptly and effectively. Their attention to detail and proactive communication kept me informed and reassured throughout the entire transaction. Amber and Ryan's outstanding negotiation skills and market knowledge played a pivotal role in securing the perfect tenants for my property. Their ability to understand my needs and preferences, coupled with their genuine enthusiasm for matching landlords with ideal tenants, truly sets them apart in the industry. Furthermore, their professionalism was complemented by their warm and approachable demeanor, making the entire experience not only successful but also enjoyable. Their dedication to providing personalized service and going above and beyond expectations truly reflects their passion for their profession and commitment to client satisfaction. In conclusion, I cannot recommend Amber and Ryan at Dixons Estate Agents highly enough. Their exceptional service, unwavering dedication, and outstanding results have made the process of finalizing the contract for my property an absolute pleasure. I am immensely grateful for their hard work and would not hesitate to enlist their services again in the future. Thank you, Amber and Ryan, for your exemplary professionalism and unparalleled service. You have truly made a difference, and I am sincerely grateful for all that you have done.

Nasser · 15 April 2024

★★★★★ 5/5

Google

I can’t thank Kyra enough for all her support throughout the whole process. From start to finish, she was professional, friendly, and always quick to respond to any questions I had. She made what could have been a stressful experience feel …

Muskan · 16 September 2025

★★★★★ 5/5

Google

They say that a home move is one of the most stressful things to do in life, I say, you may have chosen the wrong letting agents to assist you. Chloe & Kyra have been extremely supportive to me in finding and then securing a lovely wee home. They have been available to answer daft questions, sometimes even when they should have been 'out of office'. In my experience they have gone over and above the normal standard of service and for that, I am very grateful. They took the stress out of the process so I could focus on the fun stuff like, soft furnishings. If you are in the market to let or rent a property then, I can personally highly recommend these folks.

Nat · 19 December 2025

★★★★★ 5/5

Google

I had a great customer experience when wanting more information on rental property, and I'd like to give thanks to Kyra for the further information she provided and now I feel more confident in renting a property with Dixons.

Danielle · 14 October 2025

★★★★★ 5/5

Google

Great service! Chloe and the team were excellent in finding the tenants quickly and helping us going through the process.

Dejan · 16 March 2026

★★★★★ 5/5

Google

I had a lovely experience working with Tayla at Dixons Letting Agency! Tayla was incredibly professional, knowledgeable, and attentive to my needs. She went above and beyond to help me find a property. Her friendly and approachable demeanor made the entire experience enjoyable and stress-free. I highly recommend Tayla and the team at Dixons for anyone looking to rent a property. Thank you, Tayla, for your exceptional service!

Wilson · 1 October 2024

★★★★★ 5/5

Google

I recently did a house viewing with one of the agents Kyra, she was a massive help in answering questions. She was very helpful and professional all the way through from initially trying to book/arrange the viewing and guided us all the way through the process. Always polite and friendly and great customer service so thank you Kyra and thank you Dixons

James · 4 December 2024

★★★★★ 5/5

Google

Had an amazing experience from the start and can honestly thank Kyra for that. She was very professional, understanding and knowledgable about every enquiry i had. Quick with her responses and friendly.

Karolina · 13 November 2025

★★★★★ 5/5

Google

I entered the office in Moseley, briefly explained was I was after and Kitti was able to help me immediately, providing information on a lovely flat, arranged a viewing that same day and was even able to bring my viewing forward to save my time! The proceedings were very quick (due to urgency on my end) and Kitti was very pleasant and efficient, enabling me to give my application then and there and it was all done and accepted in a matter of days! I would highly recommend their services!

Max · 18 October 2023

★★★★★ 5/5

Google

Kyra and Chloe were absolutely amazing in helping me with the application process, they were very patient and understanding, I really appreciate it

Glorija · 13 November 2025

★★★★★ 5/5

Google

I have recently used Dixons to rent out one of my properties, Chloe and Kyra were both very helpful. Making the process seamless and exceptional, delivering great, fast and timely service in finding me a tenant, can’t thank you guys enough. Look forward to doing more with Dixons especially these two ladies

Danny · 4 December 2024

★★★★★ 5/5

Google

I recently moved moved into a lovely apartment and spoke to Chloe and Tayla throughout the entire process. They were very helpful and always available to answer any questions I had, and walked me through all issues such as where to report any repairs/issues. Thank you to both of them for their help!

Blehtchley · 15 November 2024

★★★★★ 1/5

Google

Recently went through iamsold modern method auction with Dixons. The seller can pull out despite your winning bid, up until completion date and there is no legal recourse as you would have with a traditional auction. This has left me several thousand pounds out of pocket in solicitor fees and mortgage arrangement fees. No response from Dixons or the iam sold auction people. AVOID.

Ibrar · 15 February 2024

★★★★★ 5/5

Google

The letting team truly excelled. Chloe and Tyla were always there for us, moving swiftly and efficiently when time was of the essence. Their approachability and kindness made a world of difference. I wholeheartedly recommend them. A heartfelt thank you to both for making our move a reality!

B · 11 November 2024

★★★★★ 5/5

Google

Our experience using Dixons has been smooth and great. Particularly Chloe and Kitti have made this enjoyable and exciting for our move. They’ve been friendly and answered all questions and queries at every step of the way, without feeling like we were bothering them. Kitti met us at our new property and really created an exciting atmosphere. She also created a more personal feel by talking about ways we could decorate. Thank you!

Isabelle · 15 June 2023